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Novotel Queenstown Lakeside

Novotel Queenstown Lakeside
Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 61 reviews
61 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
23
3.0 of 5 stars
10
2.0 of 5 stars
1
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#14 of 55 hotels in Queenstown
Description:
Novotel Queenstown Lakeside sits in a tranquil lakefront setting only a minutes walk from the lively heart of Queenstown for shopping, restaurants... Novotel Queenstown Lakeside sits in a tranquil lakefront setting only a minutes walk from the lively heart of Queenstown for shopping, restaurants and activities. This fresh, modern hotel has recently undergone a major refurbishment and offers stylish new and upgraded rooms and facilities. Guests can relax with lake, mountain or garden views. Enjoy fresh, seasonal New Zealand cuisine at Elements restaurant or the casual indoor/outdoor atmosphere of The Gallery Cafe & Bar for great coffee or cocktails. more » « less
  • Address
    Corner Earl Street and Marine Parade
    Queenstown 9348
    New Zealand
Check Rates: $162 NZD210 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 61 traveler reviews
  • What to Expect:
    • 4 based on 53 reviews Rooms
    • 4 based on 52 reviews Service
    • 4 based on 52 reviews Value
    • 4 based on 52 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 60% based on 55 reviews Older travelers
    • 50% based on 55 reviews Families with teenagers
    • 40% based on 55 reviews An amazing honeymoon
    • 40% based on 55 reviews Families with young children
    • 40% based on 55 reviews Young singles

Reviews of Novotel Queenstown Lakeside

( 1-10 of 61 )
Jun 4, 2008

Novotel is a great base for exploring Queenstown! Checking in and checking out is very quick and the hotel staffs are very helpful. It is very close to the Mall and other shopping area but still quite at night. The room is very functional, clean and comfortable. Love the big sofa/daybed. It is not huge but you are not really... more

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4 of 5 stars
Auckland, New Zealand
Apr 29, 2008

Its all about perception!!! We have been to Queenstown probably 6 times over the years and this is the 3rd time we have stayed at the Novotel Gardens. The refurbishment is very nice and we enjoyed our stay as we expected we would. We did get a lakeview room on the second floor but the lake view was through the... more

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5 of 5 stars
Bristol, UK
Apr 29, 2008

With a great location on the edge of town and facing the lake, this hotel has recently been refurbished to a high standard. Our room overlooked the hotel's rose garden and from the balcony there were lake and mountain views. The room had bright modern decor and was very clean and comfortable. The hotel restaurant served good food and when... more

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4 of 5 stars
Los Angeles
Apr 9, 2008

Nice hotel right next to the shopping district and lake. Most of the rooms do not have a view of the lake, and I'm sure the hotel is less expensive because of this. No frills stay. Breakfast buffet (included) was about average. more

Management response from
NovotelQTN, Executive Assistant Manager

Novotel Queenstown Lakeside is Queenstown's largest hotel, providing 273 accommodation rooms with both panoramic views of the beautiful Lake Wakatipu and towards our well kept gardens. More than half of the accommodation rooms provide stunning lake views - with room prices ranging widely for the different room types we offer. In response to this comment; we do offer some Garden...

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1 of 5 stars
San Mateo, CA
Apr 8, 2008

This hotel is being run by what seems to be amateurs pretending to be in business. Noone knows anything, no concierge, no service. Rooms were also horrible, we had one in which the shower was not enclosed, the water was not draining at all. We called them to clean the mess but they did not bother. We got moved to... more

Management response from
NovotelQTN, Executive Assistant Manager

Novotel Queenstown Lakeside has just completed a NZ$13.5 Million refurbishment making the property Queenstown’s largest hotel. From the hotel lobby to the guest accommodation rooms, restaurant and bar facilities - all areas received a major facelift. Air Conditioning is offered by only a few Hotels in Queenstown. Many of the older Hotels have no air conditioning in any rooms as...

Apr 8, 2008

I stayed here for two nights, and found it to be a very pleasant, comfortable hotel. The best thing about this place is the location - it's very centrally located in Queenstown and so is convenient for the shops, bars and restaurants, while being set on one of the quieter streets so you don't get too much noise. It's next... more

Mar 7, 2008

A pleasant modern hotel closes to the centre of this bustling town, which is very, very popular with tourists. My room was small although clean and tidy with a balcony that overlooked the hotel green and a slight view of the waterfront. No room safe or air-conditioning and it was particularly annoying to see the new top floor rooms added... more

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5 of 5 stars
Sydney, Australia
Mar 2, 2008

The hotel was recently renovated with flat screen (SKY - Cable) TV, chic couch and sparkling bathroom. The location is fantastic - almost sublime - with the lake, a rose garden and shopping strolls all at your door. The breakfast was included in my value room rate. It was buffet and way above average. Certainly good produce with reasonable choice.... more

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1 of 5 stars
New Plymouth, New Zealand
Mar 2, 2008

Reservations had not acted on an email they received, informing them that we would be arriving on the 28th and not the 27th. They had cancelled our booking as a "no show". But what really upset us was the attitude of the receptionist. She handled the situation really badly, assuming that the mistake was ours, with huffs and puffs, raised... more

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5 of 5 stars
California
Feb 28, 2008

The Novotel is a great business hotel - newly remodeled rooms with flat screen tv, warm colors, very comfortable, couldn't be better. Location is great on the lake and one block from the center of town. The Hertz rental car office is right across the street. Breakfast is too expensive - go to Starbuck's or McCafe around the corner. Make... more

Reviews of Novotel Queenstown Lakeside

( 1-10 of 61 )
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Novotel Queenstown Lakeside Address

Corner Earl Street and Marine Parade, Queenstown 9348, New Zealand