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Eichardt's Private Hotel

5.0 of 5 Marine Parade | PO Box 1340, Queenstown, New Zealand
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Certificate of Excellence 2014
Eichardt's Private Hotel
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Eichardt's Private Hotel
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128 reviews from our community

Traveler rating
    113
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    3
    2
    2
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27
72
4
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Seattle, W
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is spectacular and the people who work there are very kind. We were upgraded to a room with a gorgeous lake view. The rooms are among the best we have ever stayed - and we have been fortunate to stay in some pretty spectacular places. The hotel was kind enough to keep our luggage while we went on... More 

Was this review helpful? Yes
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thanks for your review Shannon, so glad you enjoyed your Eichardt's experience and the wonderful region we live in. Anything we can do to enhance your stay we will always try to accommodate, if it is luggage storage or a late departure or a personalised excursion, we love to say yes! Looking forward to seeing you in Queenstown again some... More 

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is immaculate and the staff are friendly and very helpful. The rooms have an amazing view of the lake and is conveniently located right in the middle of town. But it's the little things that made our stay so enjoyable - the hand made chocolates at turn down, the hand made soap in the rooms and the beautiful... More 

Was this review helpful? Yes
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Great feedback thank you Rachel, it was a pleasure to have you and Scott with us for your anniversary. We love going the extra mile to look after our guests every need, and the little touches like home made chocolates are just the thing at the end of a busy day - I must say its very tempting watching them... More 

Stamford, Connecticut
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not exactly sure where to begin. The staff is amazing. Alex at the front desk handles all requests promptly and with a smile. Gary is a wonderful bartender and we very much appreciated Adam's and Graham's support during out stay. Should mention that we had an early tour one morning and was concerned that we'd miss the wonderful breakfast. Not... More 

Was this review helpful? Yes
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review Joe, it was wonderful to have you with us at Eichardt's I am so glad your trip was memorable. The team very much enjoyed having you with us and appreciate the lovely comments. Small details make the difference between a room and an experience - we like to make your accommodation one of the features... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

As part of our local dinner club outing, we enjoyed an amazing 10 course tapas meal, every single plate was outstanding, though my favourite may have been the seafood chowder, best I have ever eaten! Our waiter was lovely, very attentive and looked after us all very well. Ive never eaten in the upstairs dining lounge before and was impressed... More 

Was this review helpful? Yes 1
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thanks for the review Liz, it was great to see you and the group dining with us, the perfect spot for a group dinner with amazing views over the lake and such a beautifully appointed dining room. Next time you should also try our sister hotel The Spire and their restaurant No5 Church Lane - New Zealand flavours and produce... More 

Sydney
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 17, 2014

Eichardt’s Private Hotel is the poshest lakefront hotel in town. Offering 10 luxurious Lake or Mountain suites, including the Lakefront Apartments comprising of four two-bedroom suites, and one expansive three-bedroom Eichardt’s Residence, both separate from the main hotel. Oozing five-star luxe from the moment I arrived, the building exudes exclusivity, an opulent country-style manor with a contemporary blend of stonewalls,... More 

Was this review helpful? Yes 1
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for such a wonderful review Rafael, it was a pleasure to have you with us at Eichardt's. We take pride in delivering our unique brand of New Zealand hospitality and in such an amazing setting. I am glad your experience was memorable and we very much look forward to welcoming you back to Eichardt's and to Queenstown again.... More 

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

My husband and I stayed at Eichardt's Private Hotel in October for our honeymoon and had such a wonderful time! I am so impressed with the attentive service, wonderful views, beautiful rooms and overall amazing hospitality of all of the people who work at Eichardt's Private Hotel. The food was out of this world and I am SO happy we... More 

Was this review helpful? Yes
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review Bridgette, so glad your honeymoon with us was memorable! We take great pleasure in looking after our guests and giving a unique and unrivalled New Zealand luxury experience. Its the small things that make the difference and the team enjoyed making your trip special. It was a delight to share your experience and hopefully we... More 

Sydney
Top Contributor
73 reviews 73 reviews
26 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed October 10, 2014

As expected this hotel offers a very high standard of accommodation and service. My husband and I stayed in the 1 bedroom Suite right next door to the Botswana Butchery Restaurant. The view from the lounge window is stunning, it encompasses a 360 degree view of the Lake. The fixtures and fittings are of a high quality, although you can... More 

Was this review helpful? Yes 2
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review of Eichardt’s following your recent stay. We’re delighted you enjoyed your time with us and had such a wonderful vacation in Queenstown. You have raised some items for attention and rest assured we have made some changes to the inclusions in the apartments. Freshly baked cookies are in all suites and also a decaf plunger... More 

Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

We splurged and stayed 2 nights at Eichardt's and loved every second of it. Treated like royalty from start to finish, but also like part of the family which is nice at such an amazing place. Every request was met with a smile and nothing was too much trouble, changing activity bookings, organising special wines, personal extras at turndown (handmade... More 

Was this review helpful? Yes 2
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for taking time to provide your review Evan, so glad you enjoyed your time with us. Our goal is to make every guest feel special, and to make your time at the hotel one of your treasured memories of a vacation - not just the activities that happen along the way. I appreciate your comments on the team... More 

Auckland, New Zealand
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 19, 2014

We stayed here for a weeks getaway in May. To begin with the service is impeccable - such accommodating, friendly hosts with a great knowledge of the area and local restaurants, activities ect. The have just the right touch, attentive enough that it felt personal but you weren't smothered. The suites are amazing, we had a mountain view which included... More 

Was this review helpful? Yes 1
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review Alana, so glad you enjoyed your Queenstown break - I love your photos, great colours in Autumn. They say you cant beat location - but you can enhance the experience by delivering personal service and amenities, and in such an iconic building. Many thanks and we hope to welcome you back to Eichardt's again soon.... More 

1 review
5 of 5 stars Reviewed August 17, 2014 via mobile

Wait staff was absolutely amazing! Would marry all of those lovely girls if I could. Keep up the good work. Venue is perfect for a quiet drink and a nice catch up with friends. By far one of the best little bars in Queenstown!

Was this review helpful? Yes
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you Jenni for posting your feedback, I am glad your visit was memorable. The team appreciate the recognition on the service perspective, it's a big focus for us. Come again next time you are in Queenstown and see what's new. Regards, James Cavanagh More 

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Additional Information about Eichardt's Private Hotel

Address: Marine Parade | PO Box 1340, Queenstown, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Eichardt's Private Hotel 5*
Number of rooms: 5
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Also Known As:
Eichardts Private Queenstown
Hotel Style:
#4 Romantic Hotel in Queenstown
#8 Luxury Hotel in Queenstown
#26 Family Hotel in Queenstown

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