We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Queenstown hotels

Crowne Plaza Queenstown

4.5 of 5 Hotel   |   Beach Street, Queenstown 9300, New Zealand
Hotel website
Hotel deals
Hotel amenities
Special Offer
IHG Special up to 25% Off
Save Saved
You added Crowne Plaza Queenstown to your Saves list
Crowne Plaza Queenstown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
89%
Ranked #21 of 61 hotels in Queenstown
A recent review
3 of 5 stars reviewed yesterday
Sam P Perth
  • Overview
  • Reviews (817)
  • Photos (253)
  • Amenities
  • Q&A
  • Room tips (225)
  • Location
  • More
Write a Review

817 people have reviewed this hotel

Traveler rating
    394
    326
    69
    18
    10
See reviews for
139
436
42
60
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Perth
Contributor
14 reviews 14 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here in July for 5 nights. As this was our first visit to Queenstown we were pleased with the location and staff service. Everything was easily a few minutes walking distance and the staff were friendly and helpful. The rooms are also quite clean. Unfortunately that's where the good points end. The rooms are out dated and lacked... More

Was this review helpful? Yes
Sydney
Top Contributor
87 reviews 87 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is in a great location across from the lake and close to all restaurants and bars. If skiing the shuttle for the slopes is only a short 5 minute walk. Staff are friendly. Only negative is that it feels a bit dated in decor especially the corridors.

Was this review helpful? Yes
Gainesville, Florida
Top Contributor
100 reviews 100 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a great experience at this hotel. Probably its greatest asset is its location. You can easily and quickly walk anywhere in downtown Queenstown from here, making it a great place from which to explore the city. The customer service was also great throughout. The activity desk guy was super friendly and they gave us a nice gift for... More

Was this review helpful? Yes
Auckland, New Zealand
Top Contributor
52 reviews 52 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a place located close to the Queenstown "action" this is the place to be. It is adjacent to the Earnslaw Wharf and very handy to everything. We had a lake view room but were on the first floor, so had to walk out onto the balcony to catch a glimpse of the lake. Not a... More

Was this review helpful? Yes
Sydney, Australia
Top Contributor
112 reviews 112 reviews
41 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights and the experience was definitely a mixed bag. While the location is excellent and the staff extremely friendly and responsive - the check in was quick, all requests to house keeping and room service were tended to quickly - there are a number of aspects that could be much better. The buffet breakfast is... More

Was this review helpful? Yes 3
Missouri City, Texas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked 3 nights here on points and I am IHG platinum. I got upgraded to a lake facing room w/ balcony on the 2nd floor. The staff here was amazing. The concierge and the front desk made several phone calls on my behalf regarding tours and contacting the airport as my wife forgot her IPad. The room was good... More

Was this review helpful? Yes
Perth, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed four nights in this well located hotel. The architecture is one that incorporates two wings with one in the front and a second that is 'stepped' backwards up the hill. This means that you really want to book a room in the front part of the hotel - ideally from the 3rd floor upwards, or the top two... More

Was this review helpful? Yes
Ahmedabad
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the most beautiful hotel in the queens town. Hotel have in house travel desk, good restaurant located on ground floor. Always go for room on 04 or 05 th floor wharf facing. From balcony have beautiful view of road, casino in front of hotel, mini cruise parked right in front of hotel. nice view of mountain... More

Was this review helpful? Yes
Auckland, Auckland, New Zealand
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located very close to the lake front and a very easy walking distance to central business district. The room was large and comfortable but not over the top. All staff were very friendly and helpful and valet parking took away the worry of where to park the car. I recommend when booking, ask for either a lake... More

Was this review helpful? Yes
Manchester, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well located hotel next to the lake but has a road and row of buildings right in front of it so rooms on the first few floors have poor views. As this place is one of the most beautiful in the world you must get a room with a view. Many people on our tour complained. Rooms on the lower... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Queenstown, responded to this review

Dear Jancrow4, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Queenstown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Queenstown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Queenstown

Address: Beach Street, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Queenstown 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Agoda, Tingo, TripOnline SA, BookingOdigeoWL, Despegar.com and Priceline so you can book your Crowne Plaza Queenstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza

253 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (234)
Viewed
Room/suite (66)
Viewed
View from room (47)
Viewed
Hotel & grounds (57)
Viewed
Bathroom (7)
Viewed
Dining (8)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (9)
Viewed
Dining (3)
Viewed
Other (3)

Amenities

Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Business Hotel in Queenstown #18 Family Hotel in Queenstown #19 Romantic Hotel in Queenstown #21 Luxury Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Explore inspirational Queenstown from the fantastic central location of Crowne Plaza Queenstown, overlooking Lake Wakatipu and the Remarkables mountain range.The dramatic lakeside Crowne Plaza Queenstown hotel is a tiered building of white concrete and glass, giving many of our rooms lake or mountain views. You'll receive a warm welcome from the moment you step inside the vibrant Lobby. Head to your chic room to relax as we take care of your luggage.Right next to picturesque Lake Wakatipu, Crowne Plaza Queenstown is at the heart of Queenstown's attractions. We're a 5-minute stroll from the Skyline gondola and Queenstown Airport is only 15 minutes away. The Central Otago wine region is a 20-minute drive.It’s the perfect ski holiday hotel with all pre and apres ski services smoothly delivered. ... more   less 
Number of rooms
139

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer