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Matakauri Lodge

Certificate of Excellence
Glenorchy Road | PO Box 888, Queenstown 9197, New Zealand
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Matakauri Lodge
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Ranked #3 of 58 Hotels in Queenstown
Certificate of Excellence 2014
A recent review
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110 reviews from our community

Traveler rating
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    2
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Altos, CA
Top Contributor
99 reviews 99 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

For starters, the view from our tub was one of the most striking views we have ever had in a hotel, and the views only improve from there. Matakauri provides a serene, but unstuffy, platform from which to enjoy that setting. The hillside suites are complete and comfortable in every regard. In ours a vast sliding door opened to allow... More 

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Stoke-on-Trent, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A beautiful Lodge about 5km outside of Queenstown. Perfect service, lovely room with an astonishing view over the lake. The dinner was perfect as well! They have a spa which we did not use. Cookies and brownies in the room are delicious - have some!

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Robertson J, Manager at Matakauri Lodge, responded to this review

Dear FloGerlich Warm greetings from Matakauri Lodge! Thank you for taking the time to review your recent stay with us, and also for choosing the lodge for your Queenstown adventure. We too, believe that the views of the lake and mountains from the lodge are most enviable, and are delighted we had the opportunity to share this with you. With... More 

London
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I, with two children under 4, had just locked up the car only to turn around and be personally greeted and welcomed to Matakauri. It was that warm and familiar approach that one might expect on a return home from close neighbours and friends. We were informed our 'room' was being prepared, which alarmed me somewhat as... More 

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Robertson J, Manager at Matakauri Lodge, responded to this review

Dear Sydney_traveller79 Thank you so very much for your wonderful review of your lunch experience at Matakauri Lodge. It was such a pleasure to have you and your family visit the property. At Matakauri Lodge, along with our sister properties on the North Island, namely The Lodge at Kauri Cliffs and The Farm at Cape Kidnappers, we very much treasure... More 

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment you arrive at Matakari it is undoubtedly 5 star and the service from staff is second to none. The central lodge and suites are very spacious and superbly interior decorated, probably the best available in Queenstown however the value for what you are paying is just not there. An all-inclusive rate is the only option available, even... More 

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Robertson J, Manager at Matakauri Lodge, responded to this review

Dear Roc17 Thank you very much for taking the time to review your stay with us. We always value guest feedback and would be grateful for the opportunity to discuss this personally with you. If you kindly would email me on stephen@matakaurilodge.com with your contact details, I will reach out to you directly. Thank you again for staying with us... More 

Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

... That may be an exaggeration, but not by much. My wife and I spent three nights at Matakauri and have yet to get over it. The team at Matakauri, led by the lodge's manager, Steven, is stellar across the board. I'm a pretty assiduous planner when it comes to travel, but the lodge concierge, Damien, managed to juggle everything... More 

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Robertson J, Owner at Matakauri Lodge, responded to this review

Dear PresumedRyan Warmest greetings from Matakauri Lodge! Allow me to say how much we have enjoyed reading your review. The very personal nature of your recognition of our service, and highlighting the individual team members by name, has been shared with our Lodge Manager, Stephen McAteer, and all his team and is truly appreciated. We are so delighted that you... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed February 15, 2015

My boyfriend and I stayed 4 nights at the Matakauri Lodge in October last year. We stayed in a Deluxe King Suite - we chose suite 7 based on other TripAdvisor reviews and weren't disappointed. Suite 7 is at the end of the row of suites near the spa. I believe that offered an additional level of privacy as people... More 

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Robertson J, Owner at Matakauri Lodge, responded to this review

Dear Simsyd Warm greetings from Matakauri Lodge! Thank you so much for taking the time to review your recent stay with us in such great detail. We are delighted to know that you enjoyed your stay highlighting our facilities, cuisine and our service. The photos you have shared, in particular the food images are wonderful, thank you. We thoroughly enjoyed... More 

1 review
5 of 5 stars Reviewed February 4, 2015 via mobile

We stayed here at the end of our honeymoon and it was absolutely amazing!!!! It is the perfect place for a relaxing vacation. The food was fabulous. You can also request what food you want. My husband asked for cheesecake, they went out and bought the ingredients and we had NY style cheesecake the following day. Impeccable service, stunning views,... More 

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Robertson J, Owner at Matakauri Lodge, responded to this review

Dear Chelsea G Thank you so much for sharing your experience. It was such a pleasure to have had you stay with us for this very special occasion, and we have no doubt the memories of your time in New Zealand will remain lifelong. As a team, we thoroughly enjoy taking care of our guests and fulfilling those special requests... More 

Houston, Texas
Contributor
14 reviews 14 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 3, 2015

We spent 5 nights at the Lodge in Jan 2015. The Lodge sits on the hillside just above Lake Wakatipu. It's a lovely setting. We stayed at the sister properties to this lodge and liked them better because there was much more to do on property than here. The other lodges are on 6000 acre farms and have resident golf... More 

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Robertson J, Owner at Matakauri Lodge, responded to this review

Dear David T Warm greetings from Matakauri Lodge! We were delighted to have had you stay with us at all our three lodges, and appreciate you taking the time to review your recent experience. As you have highlighted, there is a wonderful and diverse collection of experiences to enjoy in the region, something for everyone, and you certainly covered some... More 

Singapore, Singapore
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 7, 2015

The three of us were visiting from Singapore in early Jan. We have stayed in many expensive places across the world, but I have to say that Matakauri is a cut above the rest. Food, views, service, location, rooms - everything was world class. Thanks a lot, folks. I am sure we will be back.

Was this review helpful? Yes 1
Robertson J, Owner at Matakauri Lodge, responded to this review

Dear Fanofgrlobaltravel Warm greetings from Queenstown. How wonderful to have had you stay with us and thank you so very much for sharing your experience. We are delighted to hear you enjoyed our service and the lodge facilities, and appreciate the wonderful feedback. We also greatly appreciate being your choice in Queenstown. We do hope to welcome you back again... More 

Park City, Utah
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 28, 2014

From the moment my friend and I arrived in the drizzle, and were greeted by Damien's friendly smile, and open umbrella, we knew we were going to love our three nights here. We were escorted in, and welcomed with a lovely glass on New Zealand Pinot Noir by the entire staff. Our suite on the banks of Lake Wakatipu was... More 

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Robertson J, Owner at Matakauri Lodge, responded to this review

Dear sharon f, Warm Greetings from Matakauri! Thank you for taking the time to share your experience of Matakauri Lodge following your visit. We are pleased to read that you enjoyed the interiors in both your accommodation and the lodge, the dining experience, and your massages and time in the spa facility. I am further pleased that you enjoyed your... More 

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