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Matakauri Lodge

Travelers' Choice award winner
Glenorchy Road | PO Box 888, Queenstown 9197, New Zealand
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1 room 1 adult
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148 Reviews from our TripAdvisor Community

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New York, New York, United States
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Start With the setting and the view and the rest is easy. Rooms are spacious and wonderful with private decks ( ac could be a bit better) and lovely spa and pool area. Only 15 rooms so service is over the top. Chef is world class and the menus are inventive and wonderful. Can't say enough about the staff. One... More 

Helpful?
Thank Jimmy B
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I am going to agree with others who have noted that the pricing at this property should have been a lot more obvious. The 'per person' is indeed obscure and seems unnecessary. Just tell me how much the ROOM is per night when I book it, period. In my case it took a ten minute call to the lodge to... More 

Helpful?
1 Thank wildphotopro
GarthGM, Manager at Matakauri Lodge, responded to this review

Dear wilphotopro Warm greetings from Matakauri Lodge! We thank you for taking the time to review your recent stay with us. A pleasure to have had you and your family stay with us during your Queenstown adventure. Please be assured that we do review each and every guest comment as the feedback is vital to ensure we are maintaining and... More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

In our case, the confirmation did NOT say $1250 pp (as in "per person"). So we have clear justification for feeling things were not handled properly. If the obscure "pp" letters are present for others, I pity those that didn't notice them. It is dismaying that any place tries to play these sorts of games. Passing over the pricing issues,... More 

Helpful?
3 Thank Bill B
GarthGM, Manager at Matakauri Lodge, responded to this review

Dear Bill B Warm greetings from Matakauri Lodge! Firstly, we do appreciate the time you have taken to both review your stay and to share a selection of photos captured during your stay. Your feedback is valued and your comments regarding our pricing is concerning as we follow a strict policy on confirmation letters to ensure tariffs, inclusions and services... More 

The Hague, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2015 via mobile

What a way to finish our 3x week honeymoon in New Zealand! 5x stars for a reason the team at Matakauri looked after our every need. Private dining in the library is a must, those views! The suite was incredible, a little slice of heaven. Special thanks to Joanne for her warm welcome and consistent support in ensuring our stay... More 

Helpful?
1 Thank barnes_sally
GarthSolly, Manager at Matakauri Lodge, responded to this review

Dear barnes_sally Warm greetings from Matakauri Lodge! We appreciate your time in reviewing your recent stay with us. We were delighted to be your lodging of choice to conclude your very special trip to New Zealand in celebration of your honeymoon. Thank you for personally recognising Joanne and her genuine and caring commitment to the guest experience. Your comments have... More 

Kuala Lumpur, Malaysia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

We stayed here for three blissful nights in December 2015. My husband and I very much preferred our stay at Mataukari compared to our earlier stint at The Farm. We were accorded with a very warm welcome upon our arrival and our dining requests, or any other requests really, were always adhered to promptly and with genuine enthusiasm. We would... More 

Helpful?
2 Thank ana11sn
GarthGM, Manager at Matakauri Lodge, responded to this review

Dear ana11sn Warm greetings from Matakauri Lodge! Further to your recent visit, allow us to thank you for taking the time to share your comments and feedback. We are delighted to read that you enjoyed your stay with us, and appreciate your recognition of the various teams involved in the lodge operation who genuinely care about the guest experience. It... More 

Boston, Massachusetts
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 15, 2015

Staying at the Matakauri is an unparalleled experience. From the greeting and welcome beverage, tea time, glorious views of Lake Wakatipu to the most beautiful guest rooms you can imagine, this property is amazing. The dinners and breakfasts were Michelin worthy meals. The price is steep, but worth every dollar.

Helpful?
2 Thank 2012Boston
GarthSolly, Manager at Matakauri Lodge, responded to this review

Dear 2012Boston, Warm greetings from Matakauri Lodge! Thank you very much for taking the time to review your recent stay with us. We were delighted to be your lodging of choice for your Queenstown adventure and thank you for the wonderful comments. We hope to see you one day again for a return visit. With kindest regards Stephen McAteer Lodge... More 

New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 24, 2015

What can i really say about this place other than it is absolutely amazing!? It is very expensive, but what an experience. The staff was awesome, the rooms were beautiful, and the food was amazing. We had plans to eat in town, but never made it because we enjoyed our dinner at the lodge so much. If price isn't an... More 

Helpful?
1 Thank katevons
StephenMcAteer, Manager at Matakauri Lodge, responded to this review

Dear katevons Warm summer greetings from Matakauri Lodge! Thank you for taking the time to post a review following your recent stay with us. We really appreciate your kind words about our service and team, our suites and the cuisine. It really is a special place and we are so pleased to have shared our slice of paradise with you.... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2015

This was my third stay at this amazing place and one again it was fabulous! We loved every minute of it. Out stay was made even more special by our engagement and by Birthday both of which we loved celebrating in style at the lodge. We were surprised with a complimentary bottle of Champagne and very grateful as this made... More 

Helpful?
1 Thank smlotr
StephenMcAteer, Manager at Matakauri Lodge, responded to this review

Dear smlotr Warm greetings from Matakauri Lodge! We appreciate you taking the time to review your recent stay. It was a pleasure for myself and my team to welcome you back again, this time for so many special reasons. Thank you for your feedback on the property, cuisine and our team. We agree that the lodge would be the perfect... More 

Valencia, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2015

What a treat it was to return to Queenstown and this fabulous lodge - one of my favourite places on the planet. Sadly this time our visit was just for lunch rather than staying but the location, service and food was as special as ever. The personable and attentive team added to the memorable afternoon as we dined on the... More 

Helpful?
1 Thank Manganarimoment
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Manganarimoment, Thank you for your kind words, we greatly enjoyed having you dine with us. The Remarkables Patio really is one of the most spectacular settings for lunch in Queenstown! We all look forward to seeing you back again soon. Warmest regards More 

london
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 9, 2015

This was a second stay with Matakauri lodge. There's always a danger of disappointment when you arrive with such high expectations but somehow these guys keep delivering! If anything the stay was even better than before. I love the tranquility of the place and the food is obviously to die for but it's the service that sets the Matakauri lodge... More 

Helpful?
1 Thank Huwmiles
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Huwmiles, Warm greetings from Matakauri Lodge! We are delighted to hear your second visit to Matakauri lived up to your expectations, we are especially delighted to see guests return to Queenstown! Our service team are here to impress and I'm glad they exceeded your expectations on this visit. We look forward to welcoming you back for a 3rd trip... More 

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