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All 61 Queenstown hotels

Matakauri Lodge

5.0 of 5 Hotel   |   Glenorchy Road | PO Box 888, Queenstown 9197, New Zealand
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97%
Ranked #6 of 61 hotels in Queenstown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Russell R Melbourne, Australia
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87 people have reviewed this hotel

Traveler rating
    79
    6
    2
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16
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

All expectations fulfilled.It must be daunting to maintain this level of service.Every member of this team does a superb job.Our three nights provided unparalleled accommodation,spectacular scenery and a superb culinary experience.New Zealand should be well proud of this product.Worth every cent.

Was this review helpful? Yes
Robertson J, Owner at Matakauri Lodge, responded to this review

Dear Russell R We truly value your time in reviewing your recent stay at Matakauri Lodge. Thank you sincerely for the very kind words about our team, cuisine and service. We are delighted that we were your choice of lodging for your Queenstown adventure and hope to have the opportunity of welcoming you back in the near future again. Warmest... More

Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed 1 night at the lodge after a hectic 8 day conference in Queenstown. The short but picturesque drive through light fresh snow fall was delightful. The welcome and service couldn't have been better. The car was whisked away and bags taken to our suite immediately. There was none of the usual check in requirements! We... More

Was this review helpful? Yes 1
Robertson J, Owner at Matakauri Lodge, responded to this review

Dear Ross F Warm greetings from all the team at Matakauri Lodge. We truly appreciate the time you have taken out of your busy schedule to review your recent stay with us in such wonderful detail. The destination is indeed magical year round and we were delighted that you and your wife chose our lodge for some much needed rest... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

PERFECT!!!!! An amazing place to stay!!! nothing bad to say....... everything was perfect and incredible food. Made us feel very welcome. Amazing staff. Beautiful facilities and the views are out of this world. We will certainly be staying here again!

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Robertson J, Owner at Matakauri Lodge, responded to this review

Dear EGB87 Thank you so much for taking the time to review your recent experience at Matakauri Lodge. We are delighted to hear that you enjoyed our cuisine, the setting and the service of our team. We very much look forward to seeing you return. Warmest regards, Jay Robertson Owner / Managing Director More

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 23, 2014

My wife and I just retuned from 3 nights at the lodge. We've been lucky enough to stay in some amazing properties over the last few years. Matakauri lodge is pretty much top of the tree. The view/location/ambiance are all amazing, as was the service every step of the way. We were thoroughly spoilt and heading back to the real... More

Was this review helpful? Yes 1
Robertson J, Owner at Matakauri Lodge, responded to this review

Dear mikeyo76 Warm greetings from the magic of Queenstown. We thank you for your time in posting a review about your recent stay with us and delighted that you had a very wonderful experience. It was indeed our pleasure to be your choice for your Queenstown adventure and the special celebration of your wife’s birthday. Certainly many wonderful memories for... More

Melbourne, Australia
Top Contributor
97 reviews 97 reviews
25 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed July 13, 2014

I wanted a holiday where everything was done for me, in beautiful surroundings and a little out of Queenstown. Matakauri fit the bill in every way. I can't think of anything negative to say, so will simply list many of the good points: - emailed me before arrival to help with dietary preferences, activities, transport etc - charming staff, so... More

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Robertson J, Owner at Matakauri Lodge, responded to this review

Dear vicnot Warm greetings from a winter wonderland in Queenstown. Thank you so very much for posting a review of your recent stay. We sincerely appreciate the time taken to put this together, and we have duly shared this with all our teams. We were delighted that you chose Matakauri Lodge for your family’s Queenstown adventure and indeed we thoroughly... More

Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed June 26, 2014

Without doubt our trip to Matakauri Lodge has been one of our most memorable. The location, lodge, food, wine and facilities are all extraordinary but it's the Matakauri Team that makes the place so special. Nothing too much trouble and each and every person is genuinely interested in making sure your stay is as memorable as it could be. We... More

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Robertson J, Owner at Matakauri Lodge, responded to this review

Dear Pip A, Warm greetings from Matakauri Lodge! Thank you so very much for taking the time to review our property. We are delighted that your stay with us was special and memorable. Thank you for the kind words about our team, who truly approach the guest experience with sincerity and genuine care. Given more flight options than ever before... More

Auckland, New Zealand
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 17, 2014

I cannot fault Matakauri Lodge! 2nd time visit and as soon as we got to our suite we were already planning our return. The staff is very professional but friendly. The views are breathtaking and the facilities are world class. The bathrooms alone are to die for with nothing spared for the extra indulgence. The nice touch of complimentary minibar... More

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Robertson J, Owner at Matakauri Lodge, responded to this review

Dear Gracie2010 Warm greetings from Queenstown! We were delighted to welcome you back to Matakauri Lodge and thank you so much for taking the time to review your stay. It was our pleasure to take care of you and indeed, we are spoilt with the most magnificent views enjoyed from a very special setting. We look forward to seeing you... More

Christchurch, New Zealand
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 14, 2014

This would have to be one of the most amazing holiday experiences. Firstly, to confirm Andrew G's comment, the Duke and Duchess did in fact stay here, and they would have been impressed. The service, accommodation and dining are world class and would exceed the 5 star rating. Located away from the bustle of Queenstown, the views are to die... More

Was this review helpful? Yes 1
Robertson J, Owner at Matakauri Lodge, responded to this review

Dear BandD_12 We thank you for your time in posting a review of your stay and a pleasure to have been your accommodation choice for your Queenstown getaway. We are delighted that you enjoyed the lodge, surroundings and our service. The views are indeed magnificent, and we are pleased you were able to also enjoy some of the the many... More

Palm Beach Gardens, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 13, 2014

Well, this was the first of the three Julian Robertson owned properties we visited, and don't ask me to choose a "favorite" one...perhaps because this was the first we were so bowled over with what we saw, but the property combined with the view is to die for. This is not just any luxury property-there is attention to detail down... More

Was this review helpful? Yes 1
Robertson J, Owner at Matakauri Lodge, responded to this review

Dear Andrew G, Warm greetings from Matakauri Lodge! We were delighted to read your recent review and so appreciative of the time taken to give us a personal account of your recent visit and our sincere pleasure to have hosted you. I have personally shared this with all my team and commended Shaun and his team for continuing to go... More

Senior Contributor
24 reviews 24 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 11, 2014 via mobile

This delightful lodge on the shore of the lake is Just outside Queenstown. The public rooms and bedrooms are comfortable rather than imposing....it's not a large hotel. That said it is made special by a small international staff who are friendly without being familiar and who seem committed to ensuring you enjoy your stay. Excellent food and service delivered in... More

Was this review helpful? Yes
Robertson J, Owner at Matakauri Lodge, responded to this review

Dear Ken G, Warm greetings from Matakauri Lodge! Thank you for taking the time to review your stay with us. We are delighted you enjoyed our location and surroundings, and the service of our team with whom we have shared your comments. Many reasons to return to this magnificent destination, and looking forward to welcoming you back! Warmest regards, Jay... More

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Additional Information about Matakauri Lodge

Address: Glenorchy Road | PO Box 888, Queenstown 9197, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Matakauri Lodge 5*
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Also Known As:
Matakauri Hotel Queenstown

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Queenstown
Hotel Class
Number of rooms
7

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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