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Heartland Hotel Queenstown

27 Stanley St, Queenstown 9348, New Zealand
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1 room 1 guest
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Heartland Hotel Queenstown
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394 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Any
English first
  • All months
    (394)
  • Mar-May only
    (115)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (106)
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There are newer reviews for Heartland Hotel Queenstown
See the most recent reviews
Newcastle, Australia
1 review
5 of 5 stars Reviewed November 3, 2013

WHAT A GREAT PLACE TO STAY. Value for money is an understatement. Friendly staff always helpful. Awesome views and very comfortable beds, linen etc. Ended up staying there twice, and in total 6 nights. Thanks to Stuart, Ging, Bruno and young Brit girl on reception...sorry forgot your name.

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. We appreciate all your lovely comments and I will be sure to pass to these onto the team. Once again thank you for your comments and we lok forward to hosting you again soon.... More 

Brisbane, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 1, 2013

We stayed for three nights and enjoyed every minute. Our room had a nice alpine feel with the high A-frame roof and fantastic views of the lake and mountains. The hotel is a 5-minute stroll up from central Queenstown. Could not of asked for more for the price we paid.

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. We value your positive comments reagrding the view from your room and our location to town. Once again thank you for your comments and we look forward to your return visit soon. Kind regards... More 

São Leopoldo, Rio Grande do Sul, Brazil
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 30, 2013

Just Perfect! Confortable lounge with very nice fire place , rooms with awesome views, friendly staffs. I had enjoyable moments during my trip in Queenstown, and staying in this hotel just make my experience even better! Special thanks to Stuart (Duty Manager)

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. Thanks for all your lovely comments and I will be sure to pass this onto to Stuart. Once again thank you for your comments and we look forward to your return visit soon. Kind... More 

Wellington, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 28, 2013

We stayed here for three nights on a Grab One Voucher. We had a fantastic view of the lake, the room was clean and well equipped and the staff were really friendly. Bed was really comfy and the pillows were great too which is something I struggle with at most hotels! Only down side was the bathroom was quite dated.... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. We value your positive comments about your room being clean and that you found the bed comfortable. Once again thank you for your comments and we look forward to your return visit. Kind regards... More 

Dunedin, New Zealand
Level Contributor
4 reviews
4 of 5 stars Reviewed October 27, 2013

We only stayed one night with a Grabone voucher which included breakfast (which was delicious) and a welcome drink. The bar was a relaxing space with a lovely big fireplace for winter. The friendly staff made It really enjoyable and I wish we'd stayed longer. It's SO central and the rooms, although having slightly dated decor, were warm and clean... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. We value all of your great comments regarding your stay. Once again thank you for your comments and we look forward to your return visit. Kind regards Brett Inkster General Manager More 

Auckland Region, New Zealand
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 20, 2013

Just returned from a weekend away at The Heartland Hotel. Fantastic hotel 5 minutes walk to town centre and has very warm and friendly staff, rooms were clean and tidy overlooking the lake. Breakfast was great. We had a meal in the restaurant one night and ordered the steak can honestly say it was mouth watering, probably one of the... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Thankyou for your positive comments about the hotel and we are pleased you enjoyed your time in Queenstown. We look forward to hosting you again. More 

Ruakaka
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 10, 2013

Stayed there for two nights on a Grab One Deal that included breakfast and drinks vouchers. Really good value as close to town and the view from balcony was great. Room was above reception so heard some noise from people either arriving or leaving but otherwise was quiet enough. Good parking on site for rental vehicle. Slightly dated décor however... More 

Was this review helpful? Yes 1
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Scenic Suites and Heartland Hotel Queenstown. Once again thank you for your comments Kind regards Brett Inkster General Manager Internet More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 10, 2013

Great value for money for what they offer. Beautiful views of the lake from our view room. Easy walk to everything we want. Would stay again if I'm back this way again. Staff were friendly and helpful. Bar and restaurant attached but didn't try them in our limited time here.

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Scenic Suites and Heartland Hotel Queenstown. Once again thank you for your comments Kind regards Brett Inkster General Manager Internet More 

Invercargill, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 24, 2013

What a view! From our room we looked straight down the lake and while sitting outside inches sunshine watched the Earnslaw coming back up the lake. We loved the easy walk into town, great not having to worry about parking. We also tried the buffet for breakfast, so well priced and a great selection. Thank you to all the staff... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. We value your comments about enjoying the view from your room and our location to town. Once again thank you for your comments and we look forward to your return visit. Kind regards Brett... More 

Perth
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 18, 2013

We stayed here for 5 nights at the start of spring. I was pleasantly surprised at the size and quality of the room - plenty of space, clean and tidy. We didn't pay the extra $40 for a room with a view, but asked for one if possible - and got one, which was amazing. Good water pressure and long... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. I am glad you enjoyed the view from your room and we now offer 1 hour free WIFI per day. Once again thank you for your comments and we look foward to your return... More 

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