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Heartland Hotel Queenstown

3.5 of 5 27 Stanley St, Queenstown 9348, New Zealand
Best prices for: 1 room 1 guest
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Heartland Hotel Queenstown
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Heartland Hotel Queenstown
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334 reviews from our community

Traveler rating
    102
    157
    54
    17
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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There are newer reviews for Heartland Hotel Queenstown
See the most recent reviews
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 15, 2015

Spent 4 nights here in January and the staff were friendly and helpful. The room itself is quiet dated and the bathroom was particularly old and felt much more like a cheap motel than a hotel. I would give the bathroom 1.5 stars only. The beds were moderately comfortable though and the location is the great advantage as it is... More 

Was this review helpful? Yes 1
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to give us your feedback. We appreciate you letting us know about the issues that occurred during your stay. It is through feedback like this, that we can continually improve the service that we offer. Kind regards Brett Inkster General Manager More 

Wetherby, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 11, 2015

This was the first time we have walked into a hotel room and said "Wow". We were on the top floor at the front with a roof terrace and views out across the lake and beyond. We've never had a bed with a view like that before! (Room 425 - but it's ours if we're there before you!) The room... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest. Thank you so much for your great review. I'm delighted that you enjoyed your stay with us and we hope to welcome you back soon. Kind Regards Brett Inkster General Manager More 

Invercargill, Southland, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 9, 2015

We had an awesome sleep at Heartland Hotel in Queenstown. The view was amazing and the lakefront and shopping area was all within walking distance, no need to take the car. The rooms were spacious, clean and tidy. There were two TV's - one in each room, which was awesome for relaxing... The staff were friendly and helpful and I... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest We are delighted you enjoyed your recent stay with us here at Heartland Hotel Queenstown. We value all of your great comments and I will be sure to pass these onto to the team. We look forward to welcoming you back on your next visit to Queenstown. Kind Regards Brett Inkster General Manager More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

Great staff from the receptionists to the house staff, everyone smiling and saying hello. Very clean room, beds really comfy, great views and very easy walk to town. Reasonable priced and plenty of room for two teenagers! Thanks for an awesome stay.

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest We are delighted you enjoyed your recent stay here with us. I will be sure to pass your lovely comments onto the team. We look forward to welcoming you back at Heartland Hotel Queenstown in the future. Kind Regards Brett Inkster General Manager More 

london
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 3, 2015 via mobile

ill start by saying that the hotel staff were very nice and the room was comfortable, spacious and clean. When we called the hotel two days before our arrival to check if we had a balcony, we were told we had been upgraded to the scenic suites and every room had one. When we arrived, we were booked into room... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback. We are sorry that your room was noisy and we will ensure that further training is carried with our team. Once again thank you for your comments Kind regards Brett Inkster General Manager More 

1 review
4 of 5 stars Reviewed January 2, 2015

Had a quick visit to queenstown and last minute Booked this hotel. The rooms were very big and spactious. Easy walk to everything and the staff were very helpful and accomodating when we tryed to check in early , as early arrival . The negative would be that we had a room right by the main road which was very... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest We are delighted you enjoyed your recent stay at the Heartland Hotel, Queenstown and am sorry that you found your room to be noisy. I will pass your comments on to our team. Kind Regards Brett Inkster More 

Kolkata (Calcutta), India
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 25, 2014

Room (and its balcony) had a superb view of the lake. The exceptionally long luggage rack proved useful since we had quite a few bags. Being located close to the town centre made it easy to go for the gondola ride, visit the kiwi bird-life park, etc. Several items on the room service menu were not available but the staff... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at the Heartland Hotel, Queenstown and that you found our staff to be very helpful. I will pass your comments onto Dennis. Once again thank you for your comments. Happy New Year. Kind regards Brett Inkster More 

ahmedabad
Top Contributor
91 reviews 91 reviews
52 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 18, 2014

As a part of our New Zealand trip we stayed in this hotel from 29th November, 2014 to 2nd December, 2014. Hotel run by Scenic Group of hotels is really very good, almost situated facing the lack. Queenstown has a population of only 17,000 people, it is mainly run by the tourists for a visit to Gondola Ride. It is... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm very pleased you enjoyed your recent stay at the Heartland Hotel, Queenstown. It sounds like you had a wonderful time on your travels in New Zealand. Once again thank you for your comments. Wishing you a very Happy New Year. Kind regards Brett Inkster More 

Ipoh, Malaysia
Top Contributor
127 reviews 127 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 11, 2014

This is very pleasant and comfortable place to stay in Queenstown for a night or more. The staff are reliable and friendly. The parking is easy to find. It is walking distance from the town center so do not worry about looking for food. No complaints from me.

Was this review helpful? Yes 1
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel and for your lovely comments about our comfortable hotel and friendly staff Wishing you all the best for a very Happy New Year. Kind regards Brett Inkster More 

Fort McMurray, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 10, 2014

Very nice place to stay in Queenstown. Only a ten minute walk from down town. The beds and bedding here were exceptionally comfy. Lots of hot water for showering, plenty of tea and coffee in the room. The wifi worked quite well. If booking a room ask for one close to the reception area because the traffic can get a... More 

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm so glad you enjoyed your recent stay at the Heartland Hotel, Queenstown. Once again thank you for your comments. Wishing you a very Happy New Year. Kind regards Brett Inkster More 

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Additional Information about Heartland Hotel Queenstown

Address: 27 Stanley St, Queenstown 9348, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Heartland Hotel Queenstown 3.5*
Number of rooms: 81
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Also Known As:
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Hotel Style:
#15 Business Hotel in Queenstown
#23 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown

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