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All 61 Queenstown hotels

Heartland Hotel Queenstown

3.5 of 5 Hotel   |   27 Stanley St, Queenstown 9348, New Zealand
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Ranked #33 of 61 hotels in Queenstown
A recent review
4 of 5 stars reviewed 1 week ago
GPWP Chirnside Park, Australia
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263 people have reviewed this hotel

Traveler rating
    77
    128
    43
    11
    4
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47
126
22
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Chirnside Park, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed one night here as part of a two week holiday. We had a room up the back that provided a great view of the city. Well located within easy walk of the city and the room was welll appointed, quaint and reasonably priced. We did endure a power fail during our stay but the staff were very friendly... More

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Singapore, Singapore
Top Contributor
59 reviews 59 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 week ago

All the rooms face the direction of the lake and there are 3 floors per building. Was given a ground floor room where the balcony is right next to the loading bay of the car park though I have made a request in my booking for a lake view. So every now and then, especially the early morning, you will... More

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Traverse City
Top Contributor
65 reviews 65 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here in March of 2014 for one night prior to hiking the Routeburn. Our goal was an inexpensive place to lay our heads and organize gear. The staff is welcoming but the place is really dated, especially the bathroom needs a redo. Parking was tough – very crowded and a weird lot to pull into where you had... More

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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 3 weeks ago

The staff at the heartland hotel were fantastic. They were really helpful with getting our lost luggage to us and helpful with booking tours. Our room was always clean, however we did find the room to be a bit cold. Great location with less than a 5 min walk into the CBD.

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Gold Coast, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

positive -stayed for one week , polite staff , clean rooms , good food - check the 2 for one prices , negative -room temp was cold even though we had it cranked up to 25deg - ( its not 25 deg) slept cold ,ended up getting a really bad cold , had to ask for extra 2 blankets

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Melbourne, Australia
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location and views! All staff were friendly and helpful. The breakfast buffet was a great way to start the day before heading up to the mountain for a ski. The walk up the hill from town was a bit of a work out but, not to much of a problem. Walking distance to everything and close to pick up... More

Was this review helpful? Yes 2
Brisbane, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night and the staff were great. Pointed out good places to eat and were in the room within minutes of us calling to say a heater wasn't working properly. The view was incredible. You can see the Remarkables in one direction, the gondola in the other and the lake right ahead. We ate dinner at... More

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Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 26, 2014

The reception staff were polite and welcoming. Room was average and we felt like we were stuck in a dungeon as we had to go down 3 flights of stairs down to our room from the main road at the top of the hill. The room smelt damp and the deco was dated. The room had aircon which made the... More

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Auckland, New Zealand
1 review
5 of 5 stars Reviewed June 24, 2014

Fantastic hotel! Great central location makes for a quick and easy walk to town. The staff there were very kind and friendly, and went out of their way to helped me with my romantic surprise for my partner. Highly recommended, and I would gladly stay at Heartland again.

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BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. So pleased we could help you with the surprise for your partner, we love doing everything we can for our guests to ensure they enjoy their stay with us. Once again thank you for... More

Invercargill, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

Wow very impressed with the Heartland hotel ,friendly & helpful staff. Warm & clean well appointed room with stunning views over the lake and up to the mountains. Plenty of parking. Handy 5min walk to town.Will stay here again when next in Queenstown.

Was this review helpful? Yes
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. I am pleased you enjoyed the convienience of the hotel and found the staff friendly & helpful, we appreciate these positive comments and I will pass it on to the team. Once again thank... More

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Additional Information about Heartland Hotel Queenstown

Address: 27 Stanley St, Queenstown 9348, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Heartland Hotel Queenstown 3.5*
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Also Known As:
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown

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Amenities

Business Center with Internet Access Free Parking Restaurant Room Service
Hotel Style
#17 Family Hotel in Queenstown #26 Romantic Hotel in Queenstown
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Number of rooms
81

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