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Hotel St Moritz Queenstown - MGallery Collection

Certificate of Excellence
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10-18 Brunswick Street, Queenstown 9197, New Zealand (Formerly St Moritz Queenstown)
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Hotel St Moritz Queenstown - MGallery Collection
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1,106 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mount Isa, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here for two nights in June 2015, the staff were friendly and the hotel is conveniently located within walking distance to the centre of Queenstown (including a short but steep hill on the way back up to the hotel). We opted for valet parking and the complimentary bottles of water in the car upon checkout were a nice touch.... More 

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Brisbane, Australia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights in June 2015 and found this hotel to be well located within the main area of Queenstown and a very short walk to the very centre of town. Our room was very modern and spacious and the decor of the hotel is alpine themed and very stylish. The staff are very accommodating and friendly, a particular mention... More 

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Brisbane, Australia
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed in a lot of hotels and this one I think is my new favourite. The hotel is so welcoming, the staff are super friendly, the rooms are perfect for families and the views are amazing. The hotel has a very European feel and is like coming home to a warm hug after a day on the ski fields.... More 

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Sydney, Australia
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the time we entered the hotel it was welcoming. The reception staff were fantastic. We didn't realise it was the start of the Winter Festival, we were told there would be fireworks on the Lake the next night, we organised to have dinner at the restaurant, they made sure we had a window seat to enjoy the fireworks. The... More 

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Level Contributor
224 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice comfortable hotel close to city centre located half way up a fairly steep hill but no problems to walk (about 10 minute walk to city centre) Fairly good facilities and nice little restaurant and bar. Maybe not quite 5 star but close enough.

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HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Jason, Thank you very much for your feedback. It's a pleasure to read that you enjoyed Lombardi bar & restaurant. I hope you enjoyed the magnificent views too. We can most certainly do better than “Close enough” - should you be willing to share, I would love to hear back from you with any further details on h2074-fom@stmoritzmg.co.nz and... More 

Jakarta
Level Contributor
61 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel only 15 minutes walk from downtown.. Please make sure you choose your room with lake view.. is very amazing in the morning.. room quite big, have a kitchen, living room, and bed room...Breakfast also have many variation..Another things is their staff is very helpful and polite.. so you can feel like in home.. want to stay their again..

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HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you very much for such a positive review and I'm thrilled you enjoyed the fabulous views and comfort of your room. I am delighted to read such nice words about our staff and look forward to welcoming you back to your home away from home. Kind regards, Marina Silva Rooms & Quality Manager More 

Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We don't know what to praise the most. The suite was spotless and the furnishings modern and in excellent condition. Our view of the lake was partially obscured, but the Remarkables were.. well... remarkable! This hotel is opulent. We would not have been disappointed if we had been snowed in and could go nowhere but the bar and beautiful restaurant.... More 

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HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Of course you can come back and live with us. Your review was an absolute delight to read! I am so thrilled to hear what an amazing time you had with us and thank you sincerely for your kind words about our hotel and friendly staff. They truly are a great bunch and I will share your review... More 

Toowoomba, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a week and had a lovely experience, the concierge were very helpful in organising activities and giving us advice on where to visit. The bar and restaurant staff were extremely friendly and even went out of their way to make a cocktail we requested which was not on their menu. The view from the restaurant is... More 

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HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning. I would like to sincerely thank you for your excellent review. The staff truly are amazing individuals who are committed in making your stay a memorable one. I am glad you made the most of your stay in beautiful Queenstown. I am so pleased you enjoyed the location and comfort of our place. We most certainly look forward... More 

australia
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very happy with our decision to stay here, close to town, up a small, steep hill. Suite: one bdrm Alpine Suite, with amazing view of mountain. I believe we have a renovated room, so I would recommend requesting this. Very quiet & great to have kitchenette for child's breakfast etc. lovely bathroom & loved having a bath after being in... More 

Was this review helpful? Yes
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you for your great review. I am so pleased you enjoyed the comfort of your suite and the spectacular views. I am thrilled you liked our new bathrooms which have all been recently renovated. We hope to welcome you back next time you are in beautiful Queenstown. Warmest regards, Marina Silva Rooms & Quality Manager More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I organised a company event here, and on top of the incredible location, the service was the best I've experienced in New Zealand. From front desk, to bar, to parking attendents I couldn't fault a thing. Very inspiring to see this.

Was this review helpful? Yes
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Hugh, I am thrilled to read your positive feedback. Your comments in regards to our team and services are reassuring and encouraging. I will certainly be sharing your fantastic commendations with the rest of the team. It is a pleasure to read that your stay and the company event were a success. We look forward to welcoming you back... More 

Hotel Review Summarization

What travelers say

  • Lake view(12)
  • Very good(7)
  • Hot tub(7)
  • Comfortable bed(6)
  • Short walk(4)
  • Room service(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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