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All 60 Queenstown hotels

Hotel St Moritz Queenstown - MGallery Collection

5.0 of 5 Hotel   |   10-18 Brunswick Street, Queenstown 9197, New Zealand (Formerly St Moritz Queenstown)
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Ranked #19 of 60 hotels in Queenstown
A recent review
5 of 5 stars reviewed yesterday
Fiona A Brisbane, Australia
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889 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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English first
Brisbane, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

This was our second stay at St Moritz, and it was every bit as enjoyable as the first. The staff were consistently helpful and friendly, and they offered us some very useful tips for getting the most from our holiday. The room was well appointed and comfortable. It's an easy walk into town; the walk back is uphill, but is... More

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Australia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I must start this review by saying our apartment was owned by the Accor vacation Club.It was our first use of club points.We saved 2 years of points to book 2 one bedroom apartments to share with family.They were on different floors unfortunately but it was explained to us that the club only owned ,,8 apartments and none were side... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent a week in Queenstown and stayed the whole period at St Moritz. Service was exceptional, the staff was always helpful and friendly. The room we stayed had a great view of the Mountains and the lake, breathtaking specially when snowing.

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Hamilton, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We were looking forward so much to our 2 night stay- we had stayed at the same hotel 12 years earlier with our then teenage children, when we had a memorable time. Unfortunately when we got to our room the concrete wall view was not what we had been looking forward to! No Remarkable views! And no chance to change... More

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Auckland, New Zealand
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The establishment and the service is great. However, I must say the whole package is just 'decent' considering the cost. The lobby area has the ambience that suits winter time very well, it has the warm and welcome feel when you step into the hotel. The 1 bedroom suite was nice and spacious but nothing too special. The breakfast was... More

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Management response:

Good afternoon I sincerely appreciate you taking the time to share your personal feedback. Thank you for highlighting my team’s great service, the warm feel of the hotel and our superb views. Kind regards Lynne More

Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has THE best staff ever , nothing was to hard and anything was done with min of fuss . The room was spotless with all the luxury touches eg bath crystals for lovely deep bath after skiing. The food at the restaurant was well cooked and presented with a menu that favoured local foods . Location was great... More

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Management response:

It is with a genuine smile I read your review - thank you so much for taking the time to share, and highlighting our service, food and views. I will indeed congratulate my team and we look forward to your return, to our place. With warmest regards Lynne More

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in May 2014. Upgraded to a suite which was very nice (original room booked was facing retaining wall in parking lot). Staff was very helpful, especially the manager who recommended and booked excursions for us.

Was this review helpful? Yes 1
Management response:

Good evening Thank you for the time taken to review our hotel. Whilst all of our rooms are similarly appointed, we are pleased that you upgraded to a suite, so that you could experience both the space and views they have. We pride ourselves on our concierge team, and their ability to share the wide variety of excursions on offer... More

Auckland, New Zealand
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My brother and I wanted a twin room for a short skiing holiday in Queenstown. The St Moritz offered us a special non upgradable, non refundable deal for $265 per night including breakfast in room 614. The window looked out into the hotel portico(!) and retaining wall with barely any sky visible and certainly no way to tell what the... More

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Management response:

Dear Jo I appreciate the time taken to review the hotel, and I am happy that you were able to take advantage of one of our specials. As with all hotels, we do have rooms which are classified as standard, however I was delighted to read that you both enjoyed the vistas from our lounge and restaurant spaces. We do... More

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Hotel Summarization (Beta)

What travelers say

  • Lake view(14)
  • Hot tub(10)
  • Very good(8)
  • Short walk(6)
  • Comfortable bed(6)
  • Room service(4)
  • Friendly and helpful(3)

Additional Information about Hotel St Moritz Queenstown - MGallery Collection

Address: 10-18 Brunswick Street, Queenstown 9197, New Zealand (Formerly St Moritz Queenstown)
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel St Moritz Queenstown - MGallery Collection 5*
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Also Known As:
St Moritz Queenstown Hotel Queenstown
St Moritz Hotel Queenstown
Queenstown St Moritz Hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Wheelchair access
Hotel Style
#4 Ski-In / Ski-Out Hotel in Queenstown #5 Business Hotel in Queenstown #8 Family Hotel in Queenstown #16 Romantic Hotel in Queenstown #19 Luxury Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces. ... more   less 
Number of rooms
142

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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