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Hotel St Moritz Queenstown - MGallery Collection

5.0 of 5 10-18 Brunswick Street, Queenstown 9197, New Zealand (Formerly St Moritz Queenstown)
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Hotel St Moritz Queenstown - MGallery Collection
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Hotel St Moritz Queenstown - MGallery Collection
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1,029 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ocean Shores, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed last week as a group of six people playing golf in the area. Loved this hotel. Staff really made it special. Not often you can say that ALL the staff were really friendly and made you feel quite at home. Restaurant was really nice as were the hotel rooms. The only problem was the allocated room (511) was straight... More 

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Worcester, United Kingdom
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel overlooking the lake, very comfortable with great decor. We were given an amazing suite overlooking the lake and made to feel very welcome. All the staff were helpful and attentive.good food and wine, what more do you need

Was this review helpful? Yes
HotelStMoritz, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good Afternoon I am delighted that you enjoyed the wonderful view from your room and my team made you feel welcome. We look forward to welcoming you back. Kind regards Lynne More 

Christchurch, Canterbury, New Zealand
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Our very large group were booked into the St Moritz at Queenstown. It is classed as a "boutique" hotel and I guess it is. Rooms are quite well appointed, breakfast was nice this morning without being lavish but we felt we were treated rather poorly last night. A group of about 10 sitting in the bar buying drinks when they... More 

Was this review helpful? Yes 1
HotelStMoritz, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Steve Thank you for taking the time to post your feedback. I am pleased that you enjoyed your stay with us; however it is disappointing to read that your memory of the hotel was dampened by your experience at the bar. I sincerely apologise that you were not able to purchase your drink and I can assure you that... More 

Top Contributor
89 reviews 89 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a steep block off the main drag. IT allows some quiet but easy access to the boardwalk and many stores in Queens town. The restaurant is a bit pricey but if you catch the bar at happy hour, there are good specials for drinks and tapas. We had a first floor room with no view of the... More 

Was this review helpful? Yes 1
HotelStMoritz, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good Afternoon, I am delighted to read about your stay with us. Your commendations are truly appreciated and your endorsement greatly received. We look forward to welcoming you back again soon. Warmest regards Lynne More 

Brisbane, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very happy to have a room with a view looking out to the lake and I think our experience would have been very different if we had have got a road facing room. Nice to have a washing machine and kitchen facilities - would be a great spot for a ski break. Staff were all really excellent - from check... More 

Was this review helpful? Yes 1
HotelStMoritz, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good Afternoon Thank you for your comprehensive and insightful review. Your endorsement and recommendations shared are truly appreciated. We look forward to welcoming you back for your ski break. In gratitude Lynne More 

Perth, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel to stay whether business or leisure 😍 Close to city centre and all the best bars and restaurants. City is alive 7 days a week with loads of Adventure to be experienced. Hotel staff fantastic along with breakfast and bar area overlooking one of the most magnificent views of the lake and mountains.

Was this review helpful? Yes 3
HotelStMoritz, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Thank you for your kind and positive review. I am thrilled you enjoyed our spectacular vistas from Lombardi restaurant and bar. Regards Lynne More 

Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If I could, this is how if choose to live every day. Comfortable rooms, stunning views, sumptuous breakfasts and beautiful surrounds. All this whilst being attended to by some of the most genuine, polite and happy staff I have ever met. Thank you.

Review collected in partnership with MGallery Hotels

Was this review helpful? Yes 2
HotelStMoritz, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Your reference to my team as being 'the most genuine, polite and happy staff you have ever met' has made me smile. Thank you for sharing such positive sentiments - they are greatly appreciated and will be shared. With thanks Lynne More 

Florida, Massachusetts
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a great hotel for views, food, service, however, if you need AC you're in for a surprise. There were fans in the room; we did have a slight breeze off the sound but when one is accostomed to AC you really want it. But with that being said everything else about this hotel was fabulous! Our bartender, Frans... More 

Was this review helpful? Yes 1
HotelStMoritz, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Julia Greatly appreciate your positive review. I will certainly share you commendations with the team, particularly Francois and Alvar. I was disappointed to read that your expectations were not met in regards to air conditioning. Our temperature and air control systems, whilst not air conditioning, do provide suitable air control for our normal weather conditions in the mountains -... More 

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Hotel Summarization (Beta)

What travelers say

  • Lake view(14)
  • Hot tub(10)
  • Very good(7)
  • Short walk(6)
  • Comfortable bed(6)
  • Room service(4)
  • Friendly and helpful(3)

Additional Information about Hotel St Moritz Queenstown - MGallery Collection

Address: 10-18 Brunswick Street, Queenstown 9197, New Zealand (Formerly St Moritz Queenstown)
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel St Moritz Queenstown - MGallery Collection 5*
Number of rooms: 142
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Also Known As:
St Moritz Queenstown Hotel Queenstown
St Moritz Hotel Queenstown
Queenstown St Moritz Hotel
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Queenstown
#4 Business Hotel in Queenstown
#8 Family Hotel in Queenstown
#15 Romantic Hotel in Queenstown
#16 Luxury Hotel in Queenstown

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