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Rydges Lakeland Resort Hotel Queenstown

3.5 of 5 38 - 54 Lake Esplanade, Queenstown, New Zealand
Best prices for: 1 room 1 guest
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Rydges Lakeland Resort Hotel Queenstown
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Rydges Lakeland Resort Hotel Queenstown
Rydges Lakeland Resort Hotel Queenstown
Rydges Lakeland Resort Hotel Queenstown
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1,241 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Colorado
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed yesterday NEW

I dislike writing bad reviews, but...I advise avoiding this shabby property. I was ushered to a run-down building in the back of the main structure to a dirty room with a saggy bed, broken toilet, and located above the coach stop (though I'd called and e-mailed previously about needing a quiet room). It was the worst hotel room I've ever... More 

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taree
Top Contributor
81 reviews 81 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here in February 2015 in a budget studio room, $135 AUD which isn't really that cheap. The room was old and tired and faced the west. It was exposed to the afternoon sun and was extremely hot. There was no air conditioning in the room so you had to leave the windows open to get some relief. Saying... More 

Was this review helpful? Yes 2
San Antonio, Texas
Top Contributor
145 reviews 145 reviews
35 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel both before and after walking the Milford Track, and I kind of liked it -- but then I had a super-reasonably priced room that was clean, comfortable and nothing more. Because the room faced west and overlooked a dirt parking lot, I missed out on the good views, but again I got it cheap and... More 

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Melbourne
Top Contributor
108 reviews 108 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we stayed here for one night and were upgraded to a junior suite. The view was lovely and we could sit on the deck and watch the lake traffic. Our room was small, both door locks didn't work and had been remedied with other assorted bolts. Both window locks were dodgy, the furniture was dated. While this hotel is in... More 

Was this review helpful? Yes 1
Watford, United Kingdom
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located across the road from the lake and a short walk into town. Our room was spacious and looked out on to the lake.There were tea making facilities,iron and board and a safe but no air-con. They did however,provide us with an electric fan.The bathroom was small but had all the amenities except for SHOWER GEL! The... More 

Was this review helpful? Yes 1
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear 892Janpat, Thanks for sharing your feedback, I was pleased to read your room and the stunning views were to your satisfaction, However I do apologise for the small details that were overlooked by our Housekeeping and food & beverage teams. The issues you highlighted are being reviewed in order to further improve our product. Regards, Vince More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I thought I had booked a good hotel for a good night sleep after walking the Milford Track and sleeping in bunk rooms for 3 nights. Needless to say I was looking forward to a nice shower and sleep. Check in was smooth but that was about it. Parking was a struggle as they were very busy. I booked a... More 

Was this review helpful? Yes 1
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear tjitte w, Thank you for taking the time to share your review. I am sorry to read that your stay at our hotel did not meet your expectations, I appreciate the issues you have highlighted and we are currently accessing the minor defects with our maintenance team. Regards, Vince More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We have just vacated this property after our travel agent booked us for our time in Queenstown. While the hotel has great views and close to the town, and very comfortable beds, that's where the positives end. On our arrival, we were met with the desk clerk who looked and spoke as if he would rather be somewhere else. We... More 

Was this review helpful? Yes 1
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Chris, Thank you for posting your feedback regarding your stay with us. I appreciate your comments in regards to your check in experience that you received and I apologise as it seems to have been handled in an unsatisfactory manner. Your comments re renovation have been noted and a hotel refurbishment is currently on the cards. Regards Vince More 

Toronto, Canada
Top Contributor
58 reviews 58 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights while in Queenstown. Although it was cool at night, during the day it did get pretty warm which made the hotel room very hot. A shower would steam up the entire room and since there was no fan or air conditioning, the room stayed humid for a while and it was difficult... More 

Was this review helpful? Yes
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Thank you for taking the time to share your review, we appreciate your honest feedback, which allows us to constantly improve our product. I apologise for the issues that caused you discomfort during your stay, I have passed on your comments to our maintenance team for investigation. I was delighted to read that you enjoyed the hotels stunning location and... More 

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was booked for us as part of a package, so I don't know the price. It was a nice hotel - good, not great. It has many amenities, but was a bit tired and strange layout. The beds were pretty good, and had nice views. Best part was probably the view. Parking is okay - good that there... More 

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Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Greg E, Thanks for taking the time to post your review, we are very fortunate to have our hotel positioned in such a perfect location with sweeping views of Lake Wakatipu and the Remarkables, However I have noted your comments regarding service time and will pass on to our front desk team for discussion. Regards, Vince More 

Markham, Canada
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed a couple of nights. Good location and great view. Facilities and rooms are clean, but a bit tired and can use an uplift. Breakfast buffet is okay. Restaurant dinner offers reasonable choice and good service.

Was this review helpful? Yes 1
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear 5-Starr Thanks for you brief review, I was pleased to read you enjoyed our stunning location and hospitality. Hope to see you back soon! Regards, Vince More 

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Additional Information about Rydges Lakeland Resort Hotel Queenstown

Address: 38 - 54 Lake Esplanade, Queenstown, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rydges Lakeland Resort Hotel Queenstown 3.5*
Number of rooms: 255
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Also Known As:
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Hotel Style:
#3 Top resorts Hotel in Queenstown

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