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Nugget Point Queenstown Hotel

Certificate of Excellence
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146 Arthur's Point Road | 146 Arthur's Point Road, Queenstown 9371, New Zealand (Formerly Nugget Point)
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Nugget Point Queenstown Hotel
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371 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dunedin, New Zealand
1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Have stayed here twice, most recently in a river view room. Well worth the upgrade, great spa, pool and sauna facilities my favourite part of the hotel. The cinema is awesome too, the beds are a bit uncomfortable and had a problem with the shower flooding in our room and going over the bathroom floor. But would love to return... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Normally not very fussy . I wanted to spoil my husband for his birthday this place looked amazing in the pictures. I also asked for them to arrange a surprise birthday cake for my husband on night of our arrival as booked in the resturant for dinner. Our room was deffinatly not what I expected . They must have hotel... More 

Was this review helpful? Yes 2
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the river view room and it was well worth it. The view was amazing, the staff were lovely. The spa and pool were super relaxing after our days snowboarding. Only thing that was annoying was we booked a double room and it was two twins pushed together. They were very uncomfortable.

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Queenstown, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

I visited the Nugget Point Spa as a local, and it was spectacular! The facility itself is just gorgeous, with beautifully decorated rooms and mosaics. Michelle, who treated me with a facial and manicure, was lovely and made me feel very comfortable. After my treatments I was able to relax and enjoy the facilities, including the spa pool and the... More 

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CapstoneHotels, General Manager at Nugget Point Queenstown Hotel, responded to this review

Dear Caitlin2412, Thank you so much for your review, we couldn't ask for any better feedback. Michelle is new to out Nugget Point team and i'm sure she will be very grateful for the praise, i'll be sure to pass it along to her. It's excellent to see how well she's fitting in and Nugget Point and is clearly offering... More 

Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in the hotel for three nights, our anniversary and the cadronna opening weekend ! Upon arrival we were warmly welcomed and shown around the hotel facilities, the staff were all amazing, very friendly and welcoming. We booked online so a little unsure of the size and quality of the room. To our surprise we had a suite !... More 

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CapstoneHotels, General Manager at Nugget Point Queenstown Hotel, responded to this review

Dear Jenben 1209, Wow! Thank you for such an amazing review, we are so glad that we could help make your Anniversary stay as enjoyable as possible. It's great to hear how helpful and friendly the staff were, we pride ourselves on outstanding and personal service and we are glad that this was no exception. Glad to hear that you... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time in new zealand so we book a place here for a few days. Very comfortable stay but not in queentown. It is about 10min drive away from it. I recommend renting a car with a gps but it just a straight road from queentown to here so cant really get lost. Room are big and clean. The hotel... More 

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CapstoneHotels, General Manager at Nugget Point Queenstown Hotel, responded to this review

Dear BTLounge, Thank you so much for your review, we are so glad that you chose us for your first stay in New Zealand, and hope that the experience made you want to come back. We have a beautiful location over-looking the Shotover River away from the hustle and bustle of the town, which our guests love and we hope... More 

Brisbane, Aust
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 31, 2015

This was our 4 trip in Queenstown and we have always stayed here, although I believe the property changed owners in Dec'14. We noticed that the rooms weren't cleaned as well as they previously were, especially the carpets in the room. The room was also lacking in good heating, we had to obtain an additional fan heater to maintain a... More 

Was this review helpful? Yes 1
CapstoneHotels, General Manager at Nugget Point Queenstown Hotel, responded to this review

Firstly thank you so much for taking the time to give us your feedback, it is very much appreciated in order than we can continually improve our service. I am very sorry to hear that your stay at Nugget Point Queenstown did not live up to your previous expectations. I will be sure to pass along your comments to the... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 17, 2015

we had stayed in the hotel for just one night...but definitely left a good impression. the hotel has an old world charm, quaint and out of the hustle bustle of the main town. the rooms were nice and large, the staff warm. the food was very good too. highly recommend to people looking at a cozy romantic stay.

Was this review helpful? Yes 1
CapstoneHotels, General Manager at Nugget Point Queenstown Hotel, responded to this review

Dear Divvyabhasin, Thank you so much for your comments, we are so glad that we could contribute positively to your Honeymoon experience, and hope that the rest of your trip was equally enjoyable. We really are the perfect getaway for Honeymoon couples, offering a relaxing out of town experience, while still being close enough to Queenstown to enjoy all it... More 

Auckland Region, New Zealand
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 13, 2015

This hotel is the Grand Lady of the Shotover River. The views from rooms on the River side of the hotel are spectacular especially in autumn. However the decor is in need of serious updating. (Great if you like RoCoCo.) The room furnishings are amazing for their time but are meant for another era and need to be bought up... More 

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CapstoneHotels, General Manager at Nugget Point Queenstown Hotel, responded to this review

Dear offagain_11, Thank you so much for taking the time to share your experiences at Nugget Point Queenstown Hotel with us and other guests. We really have a truly stunning location overlooking the Shotover River, and is one of the features which make our property so unique. The views can be enjoyed from the River View Rooms, Restaurant, Gym and... More 

Waikoloa, Hawaii
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 3, 2015

Located at Arthur's Point about 5 miles from downtown Queenstown this place is a jewel!. If the view of the surrounding mountains are not enough then the wonderful staff and beauty of the hotel should leave you spellbound. The hotel is gorgeous with a complete spa, indoor swimming pool, hot tub, steam room and sauna and marble floors and pillars.... More 

Was this review helpful? Yes
CapstoneHotels, General Manager at Nugget Point Queenstown Hotel, responded to this review

Dear 2tropical Firstly, thank you so much for your amazing review, we are so glad that you had such a wonderful experience at Nugget Point Queenstown, and thank you for sharing it with everyone. We are so glad that the staff made every effort to make your stay as enjoyable as possible, we pride ourselves on providing exceptional customer service... More 

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