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All 57 Queenstown hotels

Mercure Resort Queenstown

3.5 of 5 Hotel   |   Sainsbury Road 9197, Queenstown 50071, New Zealand
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Ranked #36 of 57 Hotels in Queenstown
A recent review
5 of 5 stars reviewed yesterday
AvirupDutt Kolkata (Calcutta), India
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783 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kolkata (Calcutta), India
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Situated on a hillock, it probably has the best view in town. Our rooms were lake facing and even the restaurant and gym have a 180 degrees view of the lake. Nice lobby, swimming pool, etc. Helpful staff (including the restaurant staff). There is a very convenient bus service into town from the front of the hotel. Recommended highly for... More 

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Melbourne, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The best thing about this hotel is the definitely the staff. They were all most professional and obliging. Upon request, I was allocated a renovated room. Well fitted, BUT to get ventilation it was necessary to have the curtains open, as there is no aircon and the heating does not have a fan option. Luckily I had an exterior room... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights in a superior Lake View room with two Queen beds. Great value. Truly remarkable views of the remarkables over the lake. Manager Kimberly was lovely and accommodating. All round friendly service. Highly recommended stay. Room may be a little tired but with such views and friendly service this is a recommended hotel a few clicks from... More 

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Warracknabeal
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 1 week ago

Was a lovely motel but stay was less enjoyable as a result of the bathroom fittings - the height of the handbasin was made for a person in excess of 6' tall, which I am certainly not and even standing on tip-toe it was still difficult to use it. Children would have no hope at all of using it. The... More 

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Hong Kong
Top Contributor
212 reviews 212 reviews
97 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice property with large rooms a little out of town, out of the noise. The real problem is that they cater to large tour groups who tend to dominate the restaurant at certain times of day with quite loud voices.

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corlette
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights as part of 16 day Grand Pacific Tour.Opened the door of our room and WOW with the view of snow capped mountain.Breakfast lovely and most of the tour group had a meal in the main dining room which was great value.Buses run fequently to town.Beautiful swimming pool and spa lit at night.Fireplace near the bar for... More 

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durham
Top Contributor
73 reviews 73 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was another hotel that was part of the tour package, another excellent choice. The hotel is slightly outside of Queenstown itself but there is an excellent bus service to the town centre. The views from the lounge area & restaurant over Lake Wakatipu are truly magnificent! There is a swimming pool & a large outdoor area to enjoy, again... More 

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Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading some reviews on here was a bit worried but we had no problems with our rooms and the bathroom was fine with none of the mould or bumps and bruises I figure the cheap rooms must have...beds were very comfortable, it was clean, and the shower was great. It is in need of a bit of an update... More 

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Sussex England
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

excelent hotel but the view from the resterant is one of the best I have seen. The facilities,room and food were all good.There is a ready bus service into town that calls at the hotel front door so leave the car in the park.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I work in the Architecture/Construction industry and so my standards are set pretty high. Paint chips and peeling wallpaper make me cringe. Our room (which was given to us when we checked in) was very dated. No architrave on the ceiling. Dark markings on creamy yellow painted walls, a damp smell in the wardrobe and a 'tiny' bathroom. The only... More 

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  • Bus service(3)
  • Little way(3)
  • Friendly and helpful(3)

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Resort Queenstown 3.5*
Number of rooms: 148
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#5 Ski-In / Ski-Out Hotel in Queenstown
#16 Business Hotel in Queenstown
#23 Family Hotel in Queenstown

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