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All 60 Queenstown hotels

Mercure Resort Queenstown

3.5 of 5 Hotel   |   Sainsbury Road 9197, Queenstown 50071, New Zealand
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Mercure Resort Queenstown
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75%
Ranked #37 of 60 hotels in Queenstown
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Amanda E Dee Why, New South Wales, Australia
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651 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Dee Why, New South Wales, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Perfect peaceful location, the more ritzy motels in town don't have the spectacular views this one has. Friendly helpful staff, comfortable rooms, some more recently renovated than others. A car is a must if you like to eat out in town but we chose the dining room each night which was excellent and very well priced. Our stay was most... More

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Lower Hutt, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here annually for about 7 years. Staff always welcoming, friendly, efficient and informative about everything Queenstown has on offer. Rooms, lounge and dining areas all give magnificent views. The bus stops at the door and runs regularly to and from town and the drivers are helpful with directions and tickets for anyone going further afield.Aside from the bus... More

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MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your wonderful review and rating. We are so thrilled you have enjoyed your annual stays in the hotel for so many years. Please make a point of asking for me at Reception as I would love to personally meet you. I will be happy to offer you additional lighting for your room to assist you on your... More

Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is only a 15-minute walk up the hillside and you have the magnificent view of the lake. Room is clean and comfortable. Food is fine and for breakfast, go there early so that you can have a seat overseeing the lake and wait for the sunrise. The swimming pool and spa are bit old though. The hotel is... More

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MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We are pleased you enjoyed your stay. What a good tip for our future guests to enjoy the sunrise breakfast from Rises Restaurant which looks directly to the Remarkables Mountains where the sun peeks over. You can additionally enjoy a spectacular sunset in Vista Restaurant!. We look forward to welcoming you back to Mercure on... More

Lindfield, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for two nights as part of a tour. Fabulous views from the public areas and well priced bar. Only had breakfasts and these were quite average though coffee was very poor. Room especially the bathroom in need of updating and not kept sparkling. Did not use but others on the tour said the pool was not clean or... More

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MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We are pleased you enjoyed your stay and enjoyed the fantastic views and vibrant Lounge Bar. It was also great to hear you enjoyed the short walk to town which I believe is one of the best ways to see Queenstown and the lake views. For our future traveler’s information, we also have the Connectabus... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed for 5 nights and had an enjoyable time. Staff were very friendly, efficient and courteous. Room was clean with great views. Breakfast and dinner were good value. Would stay here again and would recommend it. Only negative was free Wi Fi was restricted to 30 min in the lounge/bar area. This was better than nothing but it would... More

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MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your lovely positive review. It’s always great when we have guests review us after a good long stay such as yours of 5 days. We are thrilled you enjoyed the hotel, the staff and facilities. We look forward to welcoming you back on your next NZ visit, Kind regards, Michelle Dent, Mercure Queenstown More

London
Top Contributor
178 reviews 178 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is absolutely brilliant – its like having a postcard in front of your eyes as soon as you step outside. If you have an option, go for the lake view room. There was a wedding when we checked in and it looked absolutely a brilliant venue to hold a wedding. Service was very personal and helpful. Wi-Fi was a... More

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MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your wonderful review and you are so right - the view is picture postcard! We are also thrilled that you enjoyed the hotel and felt comfortable and at home with us. Recommendation and information such as yours are invaluable to our future guests. We hope you return to us next time in NZ, Kind regards, Michelle Dent More

Auckland Central, New Zealand
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a lovely room with amazing views over the lake. We had a meal one night in the restaurant with its beautiful floor to ceiling views and the meal was excellent. We enjoyed the 20 minute walk into town and back initially but after 4 days it was less attractive. There is a regular bus which stops outside the... More

Was this review helpful? Yes
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We are pleased you enjoyed your stay and hope you do return to our hotel and enjoy the wonderful views from our tranquil and scenic location once again, Kind regards, Michelle Dent, Mercure Queenstown More

Northampton, United Kingdom
Top Contributor
50 reviews 50 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean tidy and a delight to stay here. Excellent breakfast and fabulous dinner, my room was large and clean, nothing to complain about. Friendly staff and so helpful. I only had a one night stay but when I return I will stay here again. Thank you staff

Was this review helpful? Yes 1
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your lovely positive review and feedback. We do hope you return to us on your next trip to NZ! Kind regards, Michelle Dent, Mercure Queenstown More

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Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Queenstown
#28 Family Hotel in Queenstown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Resort Queenstown 3.5*
Official Description (provided by the hotel):
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 
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Also Known As:
Mercure Resort Queenstown Hotel
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Queenstown #28 Family Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 
Number of rooms
148

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