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All 61 Queenstown hotels

Mercure Resort Queenstown

3.5 of 5 Hotel   |   Sainsbury Road 9197, Queenstown 50071, New Zealand
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Ranked #38 of 61 hotels in Queenstown
A recent review
5 of 5 stars reviewed today
May G Brisbane, Australia
  • Reviews (729)
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  • Room tips (121)
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729 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Invercargill, New Zealand
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I would have given this a 3 1/2 stars if I could. I agree with a lot of the reviews about the whole place looking a bit tired and dated. Could do with a spruce up. Having said that, our room was very clean and I think for the price when you compare it to other hotels in Q town... More

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Hawarden, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had a super stay at the Mercure. We were travelling NZ for a month as our honeymoon and were really touched when the Mercure upgraded us to a room with a stunning lake view and left us a card, bubbly wine and chocolate in our room. Thank you so much, this was a really nice gesture. The room was... More

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Semarang, Indonesia
Top Contributor
180 reviews 180 reviews
60 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This time, I would like to share our experience staying at Mercure Resort Queenstown end of last month. As this particular stay was our first in town so we didn't have any idea on what to expect. We were driving to the hotel upon our arrival at Queenstown airport and we could see gorgeous view on Lake Wakatipu (If I... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My partner and I recently stayed for a week at the Mercure Queenstown. All the reviews I have read are fairly accurate about this place. The staff are friendly and all say hello to you and make you feel Welcome. The rooms are quite dated and if you are looking for Luxurious experience then this is not the place for... More

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Perth, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great friendly staff, no wireless except in lobby. Clean and modern. Comfortable beds. Is on top of the hill so a beautiful 20 min stroll to main part of town and $4.50 bus ride back. The airport shuttle stops there as well.

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Stockholm, Sweden
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night on our travel in NZ. Got upgraded to a room with lake view witch was wonderful. Clean hotel and but the staff was not so service minded..... The hotel however is a bit out dated and might need some work on but it's well okey for staying one or two nights in. Restaurant in the... More

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Sydney, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff have great knowledge of where to go what to do and how to do it the best way possible. Absolutely no faults on the staff. Restaurant has amazing views however food probably not worth the price. The room could do with a bathroom upgrade but very spacious and we got it on a package deal so pretty happy.... More

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Auckland Central, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room has a lake view. It was stunning. From the big glass window we got 360 degree view of lake with the background of the mountain. It was picture perfect. Room was not new but it was clean. The beautiful lake view also can be enjoyed from the restaurant when we had our breakfast. However The buffet breakfast was... More

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Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Resort Queenstown 3.5*
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style
#8 Ski-In / Ski-Out Hotel in Queenstown #10 Business Hotel in Queenstown #28 Family Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 
Number of rooms
148

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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