Stayed in a deluxe studio apartment. Friendly staff, clean rooms rather happy with everything, especially the beds - most comfortable bed I've slept on. The only negative i have about this hotel is the location - in winter. It's a realistic 15-20 minute minute walk to town and for Queenstown standards is quite far. But yea, in winter when it... more

I have just returned from staying 5 nights in a 'Forest View' Villa with my husband, our three children (ages 9, 6 and 5 months) and my Mother. As there were 5 of us plus a baby, we needed a fully self-catering apartment with 3 bedrooms. We had previously stayed at the beautiful Milbrook Resort but as their prices are... more

I visited Queenstown with my mom and stayed here for 3 nights in mid May 09. The hotel was on the quiet side because it was the off-season, in between the two peak seasons. We paid USD $110 or so per night including daily breakfast, but had to pay an additional NZD $50 per night (around USD $25) to upgrade... more

the hotel is a few mins away from central queenstown, but a nice location on top of the hill with great views of the lake. dont expect fancy room service etc. A cute charming hotel with good rooms. overall i would recomend staying here as it is value for money more

Stayed at the Heritage Queenstown over Queens Birthday weekend, and upgraded to a lakeview deluxe room. The upgrade was definitely worth it - we got a room on the 3rd floor overlooking the lake, with a balcony and a little table and chairs so you could enjoy the view at any time with a cuppa or glass of wine. I... more

Pretty hotel, with stunning views of the lake (stayed in the lakeside view suite). Located just a short ride away from the city centre, but with ample parking (driving on your own) as well as regular shuttle-bus (free pass provided) into town. The staff were extremely helpful and honest. Forgot some clothes and stuff in my cupboard, and the staff... more

We recently stayed in one of the 3 bedroom villas overlooking the lake with our parents and children aged 11 and 9. It was a wonderful villa and all the nicer because it was freezing outside and the villas were cosy and sitting in front of the fire was fantastic. The kids and my husband and I loved the indoor/outdoor... more

We spent two nights at the Heritage Hotel (the Wotif mystery deal) during our stay in Queenstown. It's a bit out of the city centre, but is a lovely hotel up on a hill overlooking the lake. There is a free shuttle bus that goes into the city (every 10 min, I think). When we arrived, the room was configured... more

My husband and I stayed at the Heritage in February 2009 for 3 nights as part of our honeymoon trip in New Zealand. We splurged a bit by paying an extra 100 dollars to stay in a room overlooking Lake Wakatipu (?spelling). Very nice spacious hotel room with in-room washer/dryer (I will suggest to use the common washer/dryer unit in... more