We stayed for 2 nights as part of our honeymoon tour around the South Island. Our room was spacious, nicely decorated and had a wonderful view of the lake and mountains. It was very hot weather while we were there and the room did get rather warm - not sure the air conditioning was used to the heat. The breakfast... More

Stayed at the Heritage for 2 nights after reading reviews and was not disappointed. Originally booked a Forest View room but took advice and upgraded to a Lake View room which was much larger and brighter and had a small balcony. The bed was huge! Staff were very helpful and friendly. The pool was great on the hot days we... More

We stayed at the Heritage two times on our recent trip to NZ. It is a nice hotel up on the hill a short distance from downtown Queenstown, maybe about a 20 minute walk. We drove since it is up a rather long hill. The rooms were spacious and the common areas nice. It had a large restaurant that we... More

Stayed for 4 nights, rooms are comfy, large beds, with all the extras like iron, hairdryer, bath and shower. The staff were very helpful in any requests/maps. I did find the wifi very frustrating as you were given 30 mins free but when you SKYPE'd anyone it was irratic and disconnected after a few mins, I since found out after... More

Every year we stay in the Heritage Lake View Villas after a few days skiing at Cardrona. The Villas are across the road from the hotel which we like as it gives you a bit more privacy and it is quieter. With 3 bedrooms, 2 bathrooms and a fully equipped kitchen plus stunning lake and mountain views, the Villas are... More

This hotel is situated on a hillside just minutes from the main steet of Queenstown, overlooking breathtaking views of Lake Wakatipu and The Remarkable ranges. Staff at the hotel are very friendly and very knowledgeable about activities and services on offer to visitors to Queenstown. They are to be commended for their willingness to ensure we had a memorable holiday... More

What value for money, location and convenience! Free bus to city and back every 30 mins although it is a short walk (at least downhill!) . Great food albeit a bit expensive (though breakfast was good value). Happy hour is good, but don't be late. Staff very professional and friendly and helpful. Views exquisite. Room large, modern & comfortable, including... More

Booked this at the last minute. Was a bit concerned about not getting a lake view room after reading other reviews. However, the room we got had a great balcony and a partial lake view which was great. Service was invariably friendly. The rooms were comfortable, well appointed and clean. The only issue we had was that the room was... More

We stayed in this hotel over christmas and just loved it. The night before we had stayed in another hotel in QT which was horrible so to arrive here and have a lovely comfy room with amazing lake views was brilliant. Staff were very friendly and accommodating. The only complaint i had was the christmas dinner buffet. Maybe Its just... More