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All 60 Queenstown hotels

Heritage Queenstown

4.5 of 5 Hotel   |   91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
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Ranked #25 of 60 hotels in Queenstown
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670 people have reviewed this hotel

Traveler rating
    285
    257
    82
    27
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See reviews for
153
320
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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English first
2 reviews
5 of 5 stars Reviewed today NEW

Fantastic, friendly hotel. We loved our stay here! Highly recommended. We spent a few nights here whilst visiting New Zealand, The hotel is very relaxing and has a warm fire that we sat by whilst we had a lovely chees board, happy memories!

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Melbourne
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently stayed at the Heritage Hotel in Queenstown New Zealand. Never having been their before I was not expecting to experience such mind blowing views of snow covered mountains all around me. I was lucky enough to stay in the Forrest Wing of the hotel which looked directly at the mountains. Imagine waking up every morning, and having breakfast... More

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Brisbane, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great place, relaxing, clean, the bar staff were terrific, they didn't hurry to close the bar when you were after midnight getting back. Was in a great location with spectacular views. The breakfast food was fresh and a good selection

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Culverden, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Enjoyable stay. Staff friendly and helpful. Was not happy with the first room allocated so asked for one with view of the lake. They were only to happy to shift us to the lakeside rooms. View ok but would like to had bigger outdoor balcony.

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Dunedin, New Zealand
Top Contributor
63 reviews 63 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had the most comfortable bed ever! Very nice tidy clean room. Good toiletries. Very friendly and well trained staff. Under cover parking. Excellent stay! Happy hour in front of the fire was very nice too. Very good price, we booked same day on wotif.

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Donna S, General Manager at Heritage Queenstown, responded to this review

Good afternoon OshXman. Thank you for your great review. I will be sure to share your praises with the team. We look forward to welcoming you back in the near future. Kind regards, Donna Stewart More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Loved this place,stunning views and awesome service. Staff were very friendly and willing to go out of there way to make our stay comfortable. We even forgot a jacket ans they shipped it back to our home address. Highley recomend this place to all. Very good service and good price too.

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Donna S, General Manager at Heritage Queenstown, responded to this review

Good afternoon Jkilipati. Thank you for your great review. I will be sure to pass your comments on to the team and I look forward to welcoming you back in the near future. Kind regards, Donna Stewart More

New York City, New York
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from an incredible week long vacation in Queenstown. Stayed at the Heritage Hotel which was superb! The Hotel staff are quite simply amazing! Extremely courteous, helpful and accommodating. Especially Hallette, Jessica Rodrigo. One example of their kindness and going above and beyond the call of duty, is when my luggage didn't arrive for 2 days, they helped so... More

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Donna S, General Manager at Heritage Queenstown, responded to this review

Good afternoon KeithM00n. Thank you for your great review. I will proudly share your praises with Jessica, Hallette and Rodrigo and with the rest of the team here at Heritage Queenstown. I look forward to welcoming you back in the near future. Kind regards, Donna Stewart More

Invercargill, New Zealand
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the 5th time we've stayed at the apartments with groups of friends. They are comfortable and well appointed, we don't feel like we're stuffed in like sardines if we all want to sit down and watch a movie, and there are enough bathroom facilities for all of us. LOVE LOVE LOVE!

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Donna S, General Manager at Heritage Queenstown, responded to this review

Good afternoon teedotron. Thank you for your excellent review. I will ensure your comments are passed on to the team and we look forward to welcoming you back again in the near future. Kind regards, Donna Stewart More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Heritage Queenstown a number of times over the past 8 years, using the hotel as our base for winter skiing. The hotel has excellent facilities and excellent service. Staff are friendly and helpful. The heated spa, sauna and indoor/outdoor pool are wonderful after a day of skiing and make for great fun with the family.

Was this review helpful? Yes 1
Donna S, General Manager at Heritage Queenstown, responded to this review

Good afternoon Ozigreg. Thank you for your great review. I will make sure to pass your comments on to the team. We look forward to welcoming you back again in the near future. Kind regards, Donna Stewart More

1 review
1 of 5 stars Reviewed 2 weeks ago

We came to queenstown for our honeymoon, we booked the lakeside view with an extra comment "must be lakeside!" Since we had to pay extra for lake view! When we arrived at the hotel, the concierge was not there to help with our luggage nor any welcome. We had to go in the hotel reception and ask for a trolley... More

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Additional Information about Heritage Queenstown

Address: 91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritage Queenstown 4.5*
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Also Known As:
Heritage Queenstown Hotel Queenstown
Heritage Hotel Queenstown
Queenstown Heritage Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Queenstown #11 Family Hotel in Queenstown #22 Romantic Hotel in Queenstown #25 Luxury Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Stone & Cedar construction, standing proud above the shores of Lake Wakatipu, with views of the majestic Remarkables Mtn Range. ... more   less 
Number of rooms
211

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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