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Copthorne Hotel and Resort Queenstown Lakefront

Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
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Copthorne Hotel and Resort Queenstown Lakefront
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Copthorne Hotel and Resort Queenstown Lakefront
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530 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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There are newer reviews for Copthorne Hotel and Resort Queenstown Lakefront
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Bristol, United Kingdom
Top Contributor
74 reviews 74 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 6, 2015 via mobile

Got a great deal and the room had the added bonus of a lakeside balcony view. Comfortable bed and good bathroom. Location fine for access to town centre, close to gardens & lakeside walks. Staff were great and couldn't do enough for us. Recommended.

Was this review helpful? Yes
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your comments we appreciate the feedback, I will pass on your staff comments as they too will appreciate the feedback. Thank you. More 

Barnsley, United Kingdom
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 27, 2015

The copthorne is situated at the top of a steep hill, at the bottom of which is the town and all the bars, restaurants and lake. Walking down isn't a problem but returning is a real struggle particularly if you have mobility issues. The view from some of the rooms is spectacular, but you have to be careful where you... More 

Was this review helpful? Yes 2
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments we really appreciate the feedback, the view accross the lake can be lovely and especially at this time of year, glad you enjoyed your stay, thanks again. More 

Calgary, Canada
Top Contributor
78 reviews 78 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 26, 2015 via mobile

The Copthorne Resort is dramatically upscale from the Copthorne Apartments. We took a suite with lake view. It had a spacious common area, large bedroom, full ensuite bathroom, and patio. It has a nice bar area and a spacious dining room. It is a very large hotel so it is very busy with tour groups and buses. However it is... More 

Was this review helpful? Yes
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your kind comments on your recent stay and I was glad to hear that you enjoyed your time in Queenstown, we appreciate the feeedback. More 

Orpington, Kent
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 26, 2015

We stayed at this hotel as part of a tour of New Zealand, and this was the 8th hotel was stayed in, and by far the best! We hada wonderful view of the lake, and a huge room. We ate in the bar as the restaurant menu seemed a little limited. Staff are helpful and friendly, breakfast was the usual... More 

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robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your kind comments and gald to hear that you enjoyed your stay we appreciate the feedback. More 

Sri Jayawardenepura, Sri Lanka
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 19, 2015

Rajithangani - Sri Lanka , Navinna Maharagama. I stayed here last month. Good location and excellent room. But the poor service. Once I sat in the restourent and bar in the 6th floor. Those stewards were very rude. It takes long time to serve the customers. There's no free WiFi in the room. I met only one good female receptionist... More 

Was this review helpful? Yes 2
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Please accept my apologies for the service in the Restaurant I will pass this on. We appreciate the feedback and I hope you enjoyed your time in Queenstown. More 

Christchurch, New Zealand
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 19, 2015

Nice room and great view. I liked the "no service please" sign. The bed was huge and super comfortable. But why is there a separate charge for the internet - and expensive at that? The backpackers around QTN have free wifi - as does Starbucks with my overpriced $5 coffee. In this era, wifi should be free. For areas with... More 

Was this review helpful? Yes 2
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your feedback, the hote is large and has large gardens so it can feel a bit like a maze. I appreciate you comments on wifi and will pass them on. Thank you for your time. More 

colchester
Top Contributor
160 reviews 160 reviews
62 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed February 16, 2015

Set up the hill a short walk from the lakeside means you are in a bit quieter location. The hotel is very large with a variety of rooms/views. We had specifically requested a quiet room as some face the main road and we were right at the end of a block with a view and door leading to the gardens... More 

Was this review helpful? Yes 1
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your comments, the hotel is set on a large footprint and is a bit complex so I appreciate your comments, I will pass on your feedback regarding wifi and Debit Cards and I hope you enjoyed Queenstown we appreciate your comments, thanks again. More 

Gurgaon, India
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 16, 2015

Decent hotel with rooms having a view of the lake from the balcony, prefer a room on level 6 as it will give you a good view of the lake. The downtown / square is hardly 1o mins walk from the hotel and there are so many things to explore. Overall the hotel is quite comfortable with free wifi in... More 

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London
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 16, 2015

We stayed for 2 nights on our honeymoon and were very kindly upgraded to a suite from our superior booking. The location is good in terms of views of the lake but a little walk from the centre of town. There is hotel parking but you have to pay a hefty fee for this - park on the streets adjacent... More 

Was this review helpful? Yes 1
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your feedback, appreciate your comments and I hope that you enjoyed your stay in Queenstown. More 

Bali
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

Me and my wife stayed 3 nights and it was very nice. Comfortable rooms, very well located, easy parking for our car and friendly staff. Room was nice, big enough and clean. I would come back and I would recommend it.

Was this review helpful? Yes 1
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments we appreciate the feedback, I will pass on your kind words regarding the staff. Thanks again. More 

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