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Comfort Inn Melbourne Motor Lodge


Comfort Inn Melbourne Motor Lodge
35 Melbourne Street, Queenstown, New Zealand
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Traveler Reviews

58% Do not recommend
3.0 of 5 stars 22 reviews
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By trip type
All (22)
Business (0)
[ Date ] [ Rating ]
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5 of 5 stars
ginny_potter78 1 contribution
CA
Jun 4, 2009 | Trip type: Friends getaway

We found this place by chance as we shopped around to find for an affordable accommodation in Queenstown. When the friendly receptionist showed us the room, we found it really clean, roomy, and cheap for the 4 of us. It was only $125 for all of us which made it almost a backpacker rate while we had a private bathroom... more

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4 of 5 stars
wmonmon 2 contributions
australia
Jun 2, 2009 | Trip type: Solo travel

This motel is located really close to downtown, if you don't mind the hill. The room is spacious and comfortable. It is quiet there. There's no traffic noise or nightlife noise, I believe because its location is in residential area. Staff were very friendly and helpful. The breakfast was good, too. The price was cheap, considering the size of the... more

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4 of 5 stars
gmteh 3 contributions
malaysia
May 15, 2009 | Trip type: Solo travel

The location of this motel is excellent! Not far from downtown Queenstown yet really quiet as it is in residential area and located right next to a catholic church. The staff were friendly and helpful. The bed was comfortable, the shower was good, and the room is great. Really value for money. Will stay here again when I come back... more

Management response from
sandra roberts, owner

Thank you for your honest comments. We try to make our guests stay enjoyable. 99% of the time we do get it right

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5 of 5 stars
bruce_sdck 3 contributions
Auckland
May 10, 2009 | Trip type: Couples

We arrived late, they were really kind to leave the key at the desk thus we could help ourselves to our room. The room was cozy and clean. The next morning we had cooked breakfast in their dining room, my eggs were done perfectly. The receptionist was really helpful and has really good knowledge of the local activities in Queenstown.... more

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4 of 5 stars
vonnyg 2 contributions
Florida
Apr 29, 2009 | Trip type: Solo travel

The staff were very friendly and helpful. They were the ones that arranging my whole trips in Queenstown. The location is great, it's really close to town but not on the main road so it's really quiet. The room was clean and comfortable. The price was really affordable for a motel in Queenstown. Really value for money. more

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1 of 5 stars
Greylady2 4 contributions
Winchester England
Mar 16, 2009 | Trip type: Family

We will not be returning to this place. The only good thing was the view of the lake over a flat roof. This was in a 2 bedroomed/suite which I think my 18 year old daughter and her mates may find acceptable. We arrived after 16.00 so we could not cancel the following night without charge. The whole unit was... more

Management response from
sandra roberts, owner

If we had been approached by the guests re their concerns we would have tried to rectify them. As this was not conveyed to our staff we were unable to address these concerns. As we are a franchise of Choice Hotels we are inspected on a regular basis and must meet their rigorous standards. The motel is not new so...

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1 of 5 stars
Megz86 1 contribution
Brisbane
Mar 12, 2009 | Trip type: Friends getaway

This is a late (and long) review, but I didn't know about trip advisor when we went to NZ in 2007 and I was just looking over our photos and it reminded me... We booked online from Australia, so only had the photos from the internet to guide us but I had spoken to MML on the phone several times... more

Management response from
sandra roberts, Owner

The unit in question was not part of the motel, but privately owned. We are managers of the unit but have no control over repairs or otherwise. We have now informed the owners that it reflects badly on our motel so we will not be offering this unit to our guests.

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5 of 5 stars
Naples-xx 1 contribution
Marco Island
Jan 7, 2009 | Trip type: Solo travel

It was a very pleasant stay. The studio is spacious, clean, and comfortable. There's plasma TV and private balcony. WiFi is available in the room, too. The staff are really friendly and helpful. They booked and arranged all my activities in Queenstown. Very easy process for me. They have a lounge room that has a spectacular view of the lake.... more

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1 of 5 stars
Zuzu_9 1 contribution
Melbourne
Jan 4, 2009 | Trip type: Friends getaway

When we arrived at the "comfort (sic) inn" at 8.30pm our keys were at reception waiting for us- unlike the staff. What we were greeted with was run-down and dirty- the huge stain on the carpet outside the door to our room a sign of things to come! We entered a room that STANK like stale cigarettes, another huge stain... more

Management response from
sandra roberts, owner

We have a strict "NO SMOKING" policy in the rooms

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1 of 5 stars
ShazWat 1 contribution
Invercargill
Aug 24, 2008 | Trip type: Couples

the room was warm & seemed cleaned...However a female staff member was extremely rude and unhelpful. busy on phone talking to her boyfriend i reckon and not willing to get off the phone to help me. rooms not serviced and no clean towels, no bed made up and ran out of toilet paper. room itself VERY shabby & dated. overall... more

Management response from
sandra roberts, owner

Our office hours are 7am to 7pm. Any requests after this time are directed to our managers.There is a bell for this purpose. The female staff member in question was off duty at the time. Sandra Roberts Owner

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Comfort Inn Melbourne Motor Lodge Also Known As

Address: 35 Melbourne Street, Queenstown, New Zealand
Queenstown Hotels Comfort Inn Melbourne Motor Lodge
3.0/5.0
22