We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Queenstown

Hotel website
Hotel deals
Kawarau Village, 79 Peninsula Road, Queenstown 9300, New Zealand (Formerly Kawarau Hotel)
Special Offer
Book early, up to 20% off
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
DoubleTree by Hilton Queenstown
View Map
Add Photo Write a Review

718 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    340
    255
    86
    25
    12
See reviews for
115
395
41
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (718)
  • Mar-May only
    (220)
  • Jun-Aug only
    (188)
  • Sep-Nov only
    (134)
  • Dec-Feb only
    (176)
All months
Tauranga, New Zealand
Level Contributor
7 reviews
4 of 5 stars Reviewed yesterday NEW

A bit out of the way from Queenstown but only a little over 1 kilometre from the airport. You would have to request a room the a lake view to make your stay worthwhile. Three main eateries in the complex fine dining, an Asian restaurant although I think this one is closed early for a couple of days early on... More 

Was this review helpful? Yes
Sydney, Australia
4 of 5 stars Reviewed yesterday NEW

Very quite location with the views to Queenstown. Great room with space and cosy living area. There are beautiful facilities around, restaurants, bike hire, sauna, swimming pool, snowboard hire. We enjoyed our holidays, would like to recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Guangzhou, China
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

This was a very disappointing stay for us. When you book a Hotel with Hilton in the title you expect finesse and top quality service. The staff are nice here but unfortunately 75% of them are backpackers on a working holiday visa. There is no passion for their jobs and therefore the hotel is very unloved. Dirty carpets in the... More 

Was this review helpful? Yes 1
ChrisEh, General Manager at DoubleTree by Hilton Queenstown, responded to this review

Dear travellingbee91 Thank you for your review. I appreciate your frustration for the problems in your room. We do at times have things in the room which need repair. We try to get them all in order before anyone is checked in however on occasion we overlook the matter or it happens during your visit. It is true that we... More 

Perth, Australia
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved everything about this hotel. Lots of facilities, beautiful location and very nice rooms and great service. Free parking provided, room service, spa and pool facilities...everything you need. Would recommend to anyone. Will definitely return.

Was this review helpful? Yes 2
ChrisEh, General Manager at DoubleTree by Hilton Queenstown, responded to this review

Dear Shiiiindy WOW ! A lot of 'i's in your name, hope I counted correctly! You travelled far to get here ! I heard direct flights to Perth are slowly on the way... Hope to see you back soon Regards Chris More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

the hotel was absolutely fantastic. we stayed for 2 nights there. The staff is very kindly and helpful. at the first time we came to the hotel the staff offering us double tree trade mark cookies. He also offer me to enroll in Hilton member to obtain free internet/wifi during our stay in double tree (you just said yes and... More 

Was this review helpful? Yes 2
ChrisEh, General Manager at DoubleTree by Hilton Queenstown, responded to this review

Dear Jati Thanks for your review! We have been working with Google on the locations, seems ok for any updated GPS, some of the older ones remain a challenge. Now you found us we look forward to have you back ! Kind regards, Chris More 

Auckland Region, New Zealand
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as a couple for 6 nights in August and booked a guest room with King bed, through booking.com. The purpose of our trip was mostly to wind down and relax as well as check out some sights and attractions in the area. The service was prompt and friendly during check-in and check out, and we were provided... More 

Was this review helpful? Yes 1
ChrisEh, General Manager at DoubleTree by Hilton Queenstown, responded to this review

Dear aaliaiyadali Thank you for your review! I do apologies for the oversight on the room cleaning. It would be great if I could get more details of your name and time of stay so I can investigate further. I believe it may have been an oversight on our part however it never hurts to look into the details. Hope... More 

Wellington, New Zealand
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 6 days with my family. First of all the views are breath taking, the room is spacious and with a kitchenette and good lounge area. The staff are super friendly and the cinema is great. We managed to get the whole cinema for ourselves and my daughter loved it. Being able to sit down... More 

Was this review helpful? Yes 1
ChrisEh, General Manager at DoubleTree by Hilton Queenstown, responded to this review

Dear 584radens Love your subject line and thank you ! I will be sure you send the team your thoughts, great to read you had such a good stay with us. We hope to see you back to the South Island again soon. I was in Wellington for the first time last month, what a wind! Hope to see you... More 

Brisbane, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked the room with king bed and balcony. The view was breath-taking. The room was comfortable with a living area and kitchenette. Staff was friendly and the view of the lake and mountains at Kawarau Village was spectacular. The hotel had shuttle services to town. Another option would be the water taxi. I joined Hilton HHonors and free unlimited wifi... More 

Was this review helpful? Yes 2
ChrisEh, General Manager at DoubleTree by Hilton Queenstown, responded to this review

Dear Brenda C Thanks for your review ! I am glad to read you had a good stay with us ! Regards Chris More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me n my wife on group tour. Amazing scenic view from this hotel. Amazing experience and a wonderful layout of room. Room interior and view is amazing. Travel agent is on ground floor fully cooperative. Value for money. Must stay. There is also a shuttle service which is free of cost.

Was this review helpful? Yes 2
ChrisEh, General Manager at DoubleTree by Hilton Queenstown, responded to this review

Dear Mayur B Thank you for your review. We hope to see you back soon ! Regards Chris More 

Brisbane, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I just stayed here for 8 nights. What a beautiful place. The staff are very helpful and friendly. We stayed in a twin room in a mountain view room. We could see the mountain but also the ugly reinforced barrier but that didn't really bother us as we could still see the snow capped mountain, and who... More 

Was this review helpful? Yes 3
ChrisEh, General Manager at DoubleTree by Hilton Queenstown, responded to this review

Dear Dusty M Thanks so much for you review and feedback. I could not have listed out the hotel services better myself. Will certainly look into the shuttle frequency ! Regards Chris More 

Questions? Get answers from hotel staff and past guests. Ask a question

253 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (214)
Viewed
Hotel & grounds (36)
Viewed
View from room (20)
Viewed
Pool/beach area (2)
Viewed
Room/suite (76)
Viewed
Bathroom (15)
Viewed
Dining (3)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (15)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Queenstown hotels
0.1 mi away
Hilton Queenstown Resort & Spa
2.8 mi away
Pounamu Apartments
Pounamu Apartments
#11 of 58 in Queenstown
4.5 of 5 stars 952 reviews
3.3 mi away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#28 of 58 in Queenstown
4.0 of 5 stars 2,306 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Hotel St Moritz Queenstown - MGallery Collection
4.4 mi away
Heritage Queenstown
Heritage Queenstown
#23 of 58 in Queenstown
4.0 of 5 stars 934 reviews
3.2 mi away
Scenic Suites Queenstown
Scenic Suites Queenstown
#22 of 58 in Queenstown
4.5 of 5 stars 596 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay