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Hilton Queenstown Resort & Spa

Travelers' Choice award winner
5.0 of 5
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79 Peninsula Road | Kawarau Village, Queenstown 9300, New Zealand
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Hilton Queenstown Resort & Spa
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Ranked #20 of 58 Hotels in Queenstown
A recent review
5 of 5 stars reviewed yesterday
Warren H
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1,444 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We stayed in the two bedroom appartments which have a kitchenette and balcony overlooking the lake. Free parking if you self park in the underground garage which is connected to the hotel. This is a great place to stay and very spacious and luxurious. It is located on many levels which are all connected and served with elevators. A watertaxi... More 

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1 review
4 of 5 stars Reviewed yesterday NEW

Excellent hotel, staff were very friendly and helpful, room was very comfortable, not enough variety in mini bar and top ups of condiments and mini bar were not consistent throughout our 7 days there, location is lovely but getting to town not so easy if you miss one of the scheduled hotel shuttle buses...overall a very pleasant place to stay... More 

Review collected in partnership with Hilton Hotels & Resorts

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Christchurch, New Zealand
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After a very bad experience at another Queenstown "So called" 5 Star hotel we went looking for another place to spend our last night. We were reccommended the Hilton by a lovely staff member at a cafe so we we to reception at the Hilton to enquire about a room for that night. From the moment we walked in we... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

Had problems getting basics like shower cap, soap, tea & coffee. The hotel is a $45 cab ride to town centre & attractions. What more can I say but stay away * Its very annoying that trip adviser insist tat they want a minimum of 200 characters before they will publish. Surely you can see that I had a bad... More 

Review collected in partnership with Hilton Hotels & Resorts

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

At firsr we felt out of place (young middle-class couple) but straight away the receptionist made us feel so welcome. We upgraded to a lakefront king room which was so worth it. The moment I walked into our room I felt like a kid in a candy store. I enjoyed a hot bath in the evening and a waterfall shower... More 

Was this review helpful? Yes 1
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Dear 326allyb Thank you for your recent review on TripAdvisor. I hope you had a nice time travelling and will be sure to pass on feedback to the team. I am glad that the staff and service was great, we do strive to look after our guests very well. We hope to welcome you back to Hilton Queenstown Resort &... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Good points, helpful staff, location was good. Not too far from queenstown, quiet as we expected. Room was good, has a fireplace inside. Clean, neat, and quite spacious. Bad points, parking is quite far from the hotel especially in winter because you have to walk outdoor to get to the hotel. No Free WiFi. And unfortunately my room is located... More 

Was this review helpful? Yes 1
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Dear Rena S Thank you for posting your review on TripAdvisor. I welcome your feedback and am glad to read that you enjoyed the hotel’s stunning location and favoured the hotel’s style and guest room furnishings. Having noted your comments regarding internet charges, we do provide complimentary wifi in all public areas as well as an indoor tunnel on Level... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here in April for 8 nights for our honeymoon and it was perfect. We stayed in a relaxation room with lake views and a spa on our private balcony, which also had a small private garden as well. The room was spacious with a proper king size bed, huge bathroom and a fireplace in the... More 

Was this review helpful? Yes 2
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Dear Kate B Firstly, congratulations - we are so pleased you chose to stay with us at Hilton for such a special occasion. I am delighted to note you enjoyed your time here at Hilton Queenstown Resort & Spa and thank you for sharing on TripAdvisor. We look forward to welcoming you back on future travels. Kind regards, Chris More 

Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Totally enjoyed my experience with a bed to dream for...comfort , comfort and a big dose of more comfort! With views to kill for and a location that can't be found anywhere else you could not find a hotel like it any where else in New Zealand or for that matter any where else in Asia Pacific! Your just have... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Dear Wayne A Thank you for your recent review on TripAdvisor. I was delighted to hear your comments regarding your stay here last week and only hope that you come back to visit Queenstown and enjoy more of what we have on offer..the view will be waiting! Kind regards, Chris More 

Auckland Region, New Zealand
Contributor
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were lucky enough to get a room upgrade , with lake front views and an outdoor spa the room was stunning ! This is the nicest hotel room we have stayed in worldwide ! Spacious , lots of amenities , modern and well located to the airport. The hotel is definitely 5 star and worth every penny ! We... More 

Was this review helpful? Yes 1
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Dear Cong-Rebecca I just wanted to thank you for your recent stay here at our property and I am so glad that you were able to experience our authentic Hilton hospitality. Thank you for taking the time to post such lovely comments on TripAdvisor and we look forward to seeing you soon...yearly! Kindest regards, Chris More 

Baltimore, Maryland
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent accommodations. Elegant room with kitchen and washer and dryer. Wonderful views of the lake. Garage parking with direct connection. Good wifi connection. About a 12-15 minute drive to Queenstown CBD.

Was this review helpful? Yes 1
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Dear Eurotraveller5 I am delighted to note you enjoyed your time here at Hilton Queenstown Resort & Spa and thank you for sharing on TripAdvisor. Seems like you had a great time and I am pleased that we could be a part of your holiday experience. We look forward to welcoming you back on future travels. Kind regards, Chris More 

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