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All 61 Queenstown hotels

Swiss-Belresort Coronet Peak

3.0 of 5 Resort   |   161 Arthurs Point Road, Queenstown 9371, New Zealand
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Swiss-Belresort Coronet Peak
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59%
Ranked #53 of 61 hotels in Queenstown
A recent review
3 of 5 stars reviewed 4 days ago
Yessiryousir Dunedin, New Zealand
  • Overview
  • Reviews (73)
  • Photos (24)
  • Amenities
  • Room tips (14)
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73 people have reviewed this hotel

Traveler rating
    17
    23
    15
    12
    6
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15
27
4
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed yesterday NEW

Well past it's best, old 21inch CRT TV with only 3 channels, uncomfortable beds, not the cleanest, and quite frankly breakfast was disgusting, cold eggs, dried up baked beans, Redeeming features was that it is very reasonably priced and warm.

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Dunedin, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We also bought the Grabone deal, after i had read tripadvisor and the replies from the General manager at the start of this year saying renovations were underway or about to be, so for $99 for 2 adults and a child including breakfast sounded really great. We also arrived and straight away noticed the black mould in the alcove windows,... More

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SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

I appreciate you taking the time to post your comments. Yes it is disappointing the renovations have taken so long to get underway and yes the property does have huge potential. As part of the renovation which is now scheduled to commence in August a full new ventilation system will be installed into the ceiling space eliminating the current issues... More

Dunedin, New Zealand
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Our family of 4 stayed here for one night on a $99 bed/breakfast deal through Grabone. What a bargain we thought! Well you get what you pay for. The hotel looked nice from the outside, and reception was nicely presented. The corridors towards our room on the second floor smelt like old cigars, very strange but no biggy. Our room... More

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SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

We appreciate you taking the time to write your review. It is exciting to be able to report that we will be commencing a full hotel renovation commencing in 6 weeks. Part of this upgrade is the roofing and ventilation to combat the condensation issues you have mentioned. This is currently at its worst in heavy frost. I have had... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 28, 2014

So stayed here last July and literally didnt have anything positive in relation to our accommodation. The day we arrived the staff were terrible towards us. During the first two days of my stay the shuttle was running which was great as i was very reliant on it for transport. The problem was the staff acted completely unprofessional discussing how... More

Was this review helpful? Yes 1
SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for taking the time to write your comprehensive review. I am pleased to respond that shortly after your visit, nearly a year ago, Swiss-Belhotel International took over as the managing company of the resort. A lot of positive changes have come with this change in companies including positive high staff turnover, training, and upkeep of the property. You... More

New Delhi, India
Top Contributor
75 reviews 75 reviews
21 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed May 16, 2014

Located right on the side of Arthur's Point Road, we stayed here for a day, prior to departing Queenstown after driving in from Milford Sound and Te Anau. We had stayed for 2 days earlier while at Queenstown at the Shotover Lodge (separate review), and wanted to try out a different place. Firstly, this place had major pluses compared to... More

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SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for taking the time to write your extremely positive review. I will ensure these comments are passed onto the team also. We pride ourselves on our location and serenity. More

Wellington, New Zealand
Contributor
12 reviews 12 reviews
3 hotel reviews
3 of 5 stars Reviewed April 23, 2014

One night stay during my holidays to south. Hotel includes all basic amenities and value for money, if you are holidays and just looking for the place to sleep its one of the best place. Te best thing about this hotel is hotel has Bowling you can have a chill next to the bar if you feel bored in your... More

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SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

We really appreciate you taking the time to write your positive review. Thank you!! We pride ourselves on our location nestled into the side of Coronet Peak and so close to both the world famous Shotover Jet, bike trails and Ski field. The short 7 minute drive to the CBD is a pleasant rest from the busy life of Queenstown... More

Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 25, 2014

This was an interesting fusion of exceptionally professional, friendly and accommodating staff and the outdated, a bit shabby facilities begging for remodeling. Overall, it was a good value for us. It’s a lot cheaper than anything similar we could find in town, and it’s only 10 minutes away by bus in a very picturesque place. Tips: do take advantage of... More

Was this review helpful? Yes 1
SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

It is always a pleasure to receive positive feedback so thank you for taking the time to post your comments. It is great to read of the professional service and I will pass these comments onto the team as we are continually looking to provide the best service to all of our guests. We are in the coming couple of... More

Invercargill, New Zealand
2 reviews
1 of 5 stars Reviewed February 22, 2014

On first impressions the hotel appears fantastic however once we arrived inside the building the disappointments began. When I booked the room we advised we would be arriving late, approximately 930-11 at night but were reassured that this was fine and room service would be available and to book the spa once we arrived for our convenience. On arriving at... More

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SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for taking the time to write your extensive comments. I have been brought in to manage the hotel through an extensive refurbishment which commences in 4 weeks. This will see the property raised to a top level 4 star resort. Unfortunately the property was owned and managed privately for twenty years and little revenue was put back into... More

Paris, France
1 review
2 of 5 stars Reviewed February 22, 2014 via mobile

We just stayed 3 nights in this hotel and our impression is mitigated. The shuttle service to Queenstown downtown works very well (if you make sure to book it in advance, and specifically the return to the hotel...) and the staff does its best. But this hotel is not up to its rank and is too expensive for what you... More

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SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

HI I have replied directly to your comments in return email. Thank you for sending this to me personally giving me the opportunity to respond. More

Arlington, VA
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed February 8, 2014

We looked for a reasonably priced, well-located hotel in Queenstown. Sadly, there isn't one that we could see. We drove many miles out of town to save money and stay at the Coronet Peak. No one ever seems to be at the front desk. Finally got our rooms and was disappointed to see lots of cobwebs and stains in the... More

Was this review helpful? Yes 1
SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

We appreciate you taking the time to write your review. I sincerely apologise that you found the hotel dated and sighted some cob webs and scuff marks. I have the team currently repainting the hallways and tidying up these areas. The resort is situated only 7 minutes from central Queenstown and we find our location slightly out of town is... More

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Additional Information about Swiss-Belresort Coronet Peak

Address: 161 Arthurs Point Road, Queenstown 9371, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss-Belresort Coronet Peak 3*
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24 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Swiss-Belresort Coronet Peak is a 3 star resort with 75 guest rooms, all with private bathrooms. Located just 7 minutes from the lively downtown Queenstown. It is the perfect location to escape the nightlife and recover from an adventurous day. ... more   less 
Number of rooms
75

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