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Swiss-Belresort Coronet Peak

3.0 of 5 161 Arthurs Point Road, Queenstown 9371, New Zealand
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Swiss-Belresort Coronet Peak
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Swiss-Belresort Coronet Peak
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Swiss-Belresort Coronet Peak
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91 reviews from our community

Traveler rating
    18
    25
    22
    16
    10
See reviews for
20
32
5
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
  • All months
    (91)
  • Mar-May only
    (20)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (27)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Firstly I'm sorry for being so honest!! But I would never come back here or encourage anyone to stay here. Cigarette smoking allowed inside by owners which made the kids sick!! Rooms damp with pink mould all through the bathroom!! Mould on the ceilings!! Bath With holes in it!! Holes in walls!! Have photos to prove what we went through!!... More 

Was this review helpful? Yes
Christchurch, New Zealand
Contributor
15 reviews 15 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is only a few minutes from Queenstown but it has little if any cell coverage although they compensate by having quite good WIFI. I stay there a lot for work. It is usual to have no hot water in the evening. The best way to wash is to run the tepid tap water into the bath and keep... More 

Was this review helpful? Yes
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Many thanks for taking the time to leave a review about your recent stay with. We appreciate your comments and we are addressing the issues you raised. We will also soon be starting the process of refurbishing the hotel to a 4 star standard. Thank you for choosing to stay with us on a regular basis. We do appreciate your... More 

Delft, The Netherlands
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is 10 minutes driving from queenstown and has a lot of rooms (only ground floor, a pool and some gaming machines. I didn't like that the rooms are only accessible from the front door, because it would be a lot shorter from a side entrance. The hotel really needs renovation. All the equipment is old and sometimes not... More 

Was this review helpful? Yes 1
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Dear Nikolas Thanks for your recent review about your stay with. We appreciate your comments and we will soon be starting the process of refurbishing the hotel to a 4 star standard. We hope to have the opportunity to welcome back to the hotel in the future. Kind regards Vicki Bretherton General Manager More 

Fleet, England, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was disappointed when I arrived to find the Hotel out dated and tired looking. It was like going back in time. Had a musty and dirty feel. Needed a refresh. The spa and pool were disappointing. The layout of the hotel even depicted a sauna and gym. Both were out of action. Not mentioned on website but on map.... More 

Was this review helpful? Yes 1
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Dear Woo Many thanks for taking the time to leave a review about your recent stay with. We appreciate your comments and we will soon be starting the process of refurbishing the hotel to a 4 star standard. In the meantime we will be updating our current website to reflect which leisure facilities are available for you. Thank you for... More 

UK
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel needs a total refurbishment and brought into the 21st century. I have now been travelling around New Zealand for approximately a month and this is the worst accommodation I have found myself in. If there was an alternative I would have moved on, unfortunately I had no choice as my booking fell over the New Year period and... More 

Was this review helpful? Yes
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Dear Sandy Thank you for the very detailed review you left about your recent stay with us. We appreciate your comments and we will soon be starting the process of refurbishing the hotel to a 4 star standard. We would welcome the opportunity to invite you back in the future so you can experience the new hotel. Kind regards Vicki... More 

Christchurch, New Zealand
1 review
2 of 5 stars Reviewed 3 weeks ago

The service was good and free wifi but the TVs does not work it's like something you find in the 80s as well a phone with static and struggles to work AND FOR $385 dollars ide expect a luxurious hotel for that not something of the shining or the 70s needs a update don't waste your money or time... It's... More 

Was this review helpful? Yes
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Dear Matt Many thanks for taking the time to leave a review about your recent stay with. We appreciate your comments and we will soon be starting the process of refurbishing the hotel to a 4 star standard. We hope to have the opportunity to welcome back to the hotel soon. Kind regards Vicki Bretherton General Manager More 

Wellington, New Zealand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 22, 2014

The management was proactive to see that everything was alright. The hotel has renovation plans underway, but any issue was honestly and generously understood and addressed. The staff were personally interested in how you were getting along. Situated across the beautiful Shotover gorge and nestled away from the Qeenstown village action, but the hotel offered a fantastic every hour/ on... More 

Was this review helpful? Yes 1
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Dear Murray Thanks for your recent positive comments about your stay with us. : ) We hope to have the opportunity to welcome back to the hotel in the future. Kind regards Vicki Bretherton General Manager More 

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 14, 2014

Amazing hospitality from staff, location is peaceful retreat away from town hecticness, great deal and service. Our room was placed away from other groups, so it really was peaceful the way we wanted not hearing any noise within property or out. Even the spa pool they booked you privately, so no one would enter in during your time. Shuttle drivers... More 

Was this review helpful? Yes
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thanks so much for your recent positive comments about your stay with us. : ) We are delighted your enjoyed your time with us and I’ll be sure to pass your comments on to our team. We hope to have the opportunity to welcome back to the hotel in the future. Kind regards Vicki Bretherton General Manager More 

Newcastle, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

My family recently stayed 4 nights in a family room at the hotel. We found most of the staff very hard working, helpful and friendly. Located at the foot of the turn off to Ski fields and only 10 min to beautiful Arrowtown we found the postion convenient. The large hot spa was a great bonus after skiing although a... More 

Was this review helpful? Yes
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Dear Leanne Thanks so much for your recent positive comments about your stay with us. : ) We are delighted your enjoyed our location and leisure facilities such as our games room. I’ll will pass your comments on to our team. We hope to have the opportunity to welcome back to the hotel in the future. Kind regards Vicki Bretherton... More 

Omokoroa Beach, null, New Zealand
1 review
4 of 5 stars Reviewed October 7, 2014

We have just had a 4 night stay at this hotel from 27/9/14 to 30/9/14. We had 2 rooms,1 for my wife and I and another for our 16 and 17 year old children.On the first day I met a representative from Swiss-Belresort who happened to be on reception when I went to make an enquiry,his name was Gordon Coutts.... More 

Was this review helpful? Yes
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for your recent positive comments about your stay with us. : ) We are delighted your enjoyed our location and leisure facilities such as our bowling alley. I’ll will pass your comments on to our team, especially Gordon. We hope to have the opportunity to welcome back to the hotel in the future. Kind regards Vicki Bretherton General... More 

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Additional Information about Swiss-Belresort Coronet Peak

Address: 161 Arthurs Point Road, Queenstown 9371, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss-Belresort Coronet Peak 3*
Number of rooms: 75
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Hotel Style:
#4 Top resorts Hotel in Queenstown

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