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The Lofts Apartments

3.5 of 5
61 Shotover St, Queenstown, New Zealand
Hotel amenities
The Lofts Apartments
Ranked #40 of 58 hotels in Queenstown
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67 reviews from our community

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    32
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2013

Hi , We have stayed at the Loft Apartments 3times now it's a great place to stay very central to all restaurants and pubs in Queenstown we hire a car from the airport so we can drive to all ski resorts 5 in total Great places to eat are the Cow for pizza and pasta , The Ferg burger place... More

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Mangal N, Manager at The Lofts Apartments, responded to this review
May 13, 2013

Thank you for your review. Our property is certainly unique, that is what we are most proud of. We take immense pleasure in being able to serve our guests every day and enjoy what we do. We look forward to welcoming you back in the near future. More

Auckland, Auckland, New Zealand
1 review
5 of 5 stars Reviewed May 10, 2013

Such a nice place to stay at Queenstown, although its carpark space a little bit small for van and other big cars, but overall service is just excellent. Friendly staff help us out in all situations we had. Will come over to stay again next time :)

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Mangal N, Manager at The Lofts Apartments, responded to this review
May 13, 2013

It is brilliant to hear that you found the staff "very accommodating" and the location " A good base." We're very happy that these elements contributed to your having a positive stay. Thank you and please stay in touch with us via Facebook/Twitter so we can offer you our best rates for your next stay. Take care until then! More

Christchurch, New Zealand
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 8, 2013

A family of with grown up kids and there was heaps of room for us all in the 3 bedroom apartments which were nice & clean albeit a little dated with full cooking facilities which was great. The staff were excellent - very friendly, helpful and knowledgeable. Location is superb - only a short stroll from the lakefront, shops, restaurants.... More

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See 4 more reviews by sallystours for Queenstown
Mangal N, Manager at The Lofts Apartments, responded to this review
May 13, 2013

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. More

Hamilton, New Zealand
1 review
5 of 5 stars Reviewed May 2, 2013

been to queens town last month with family and stayed in three bedroom apartment for two nights in the Lofts, was really good experience to stay over there, rooms were really clean and tidy. got every thing over there ( Laundry, Full Kitchen and Fridge) etc every thing was working properly was clean as well. been to spa pool was... More

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Mangal N, Manager at The Lofts Apartments, responded to this review
May 13, 2013

It is great to hear that you were able to take advantage of our central location and explored the City. We appreciate your feedback, it will assist us in improving our services for future guests. Please stay in touch with us and we look forward to welcoming you again in the future. More

Christchurch, New Zealand
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 22, 2013

As we thought we were going to have 7 of us staying (ended up with 5) we needed somewhere roomy. and the Lofts were great in this way.. two double bedrooms with 4 beds upstairs in an L shaped loft. We were in the brown units in the front close to road... think this probably makes a difference age wise... More

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See 2 more reviews by smiliekiwi for Queenstown
Mangal N, Manager at The Lofts Apartments, responded to this review
May 13, 2013

Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do... More

Orange, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 11, 2013

My friends and I organised an apartment on booking.com. There was little parking and we had to pay for our three nights accommodation on check in. The floors, walls and carpet in our apartment No. 103 were filthy. The wine glasses even came with lipstick stains. The frying pan had burnt on filth. We had to pre-wash everything in the... More

Was this review helpful? Yes 1
Mangal N, Manager at The Lofts Apartments, responded to this review
April 22, 2013

Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. i would like to tel you that you have mentioned in your review that you have made your booking through booking.com but as per my record your booking was made by phone.None of our staff is pakistani.All feedback is... More

Christchurch, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2013

We a bunch of friends stayed at this hotel for a couple of nights,enjoyed everything about this place. The staff were very friendly, they know a lot about the area and would always help you doing and find things around. Staff helped us booking our trip to Milford sound and other activities too.The best thing about this hotel is the... More

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Mangal N, Manager at The Lofts Apartments, responded to this review
April 22, 2013

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon! Warm regards, Hotel Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed April 3, 2013 via mobile

We had booked and paid two nights thru Wotif and were very disappointed in the quality of the rooms for the price. The room was right above the Road, dirty, noisy and the furniture desperately need replacing. The couch was so uncomfortable you couldn't even sit on it. This experience so so awful that we left after the first night... More

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Mangal N, Manager at The Lofts Apartments, responded to this review
April 22, 2013

Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. We are shocked to hear about your experiences. But we are quite surprise as well you left the hotel without informed us if you did not like to stay that room you should come to us we would definitely... More

Nelson, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 3, 2013

We stayed here for two nights over easter in two bedroom apartment. The roof is being mended so had a tarpaulin covering which was very noisy when it rained. We had phoned the week before and requested an extra bed, which we did not get. Also they didn't empty rubbish when they dropped off towels. Very Good location, but we... More

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Mangal N, Manager at The Lofts Apartments, responded to this review
April 22, 2013

Thank you for your comments about the standard of maintenance. This is of a major concern to me. You can see by our other reviews that we take great pride in our property standards . I have addressed your concerns with our Maintenance guy and will follow up personally to understand what we can do better as a property. We... More

Auckland, Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2013

This hotel has all the creature comforts, as well as being centrally located. The staff was very friendly and helpful, and the room was clean and sizable. I would definitely recommend this hotel to travellers and business people alike, as the price is competative.Thanks.

Was this review helpful? Yes 1
Mangal N, Manager at The Lofts Apartments, responded to this review
April 22, 2013

Dear Valued Guest, Thank you for your review. Our property is certainly unique, that is what we are most proud of. We take immense pleasure in being able to serve our guests every day and enjoy what we do. We look forward to welcoming you back in the near future. Warm Regards, Hotel Manger More

 
 
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Additional Information about The Lofts Apartments

Also Known As:
The Lofts Apartments Hotel
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown
Address: 61 Shotover St, Queenstown, New Zealand
Region: New Zealand > South Island > Queenstown
Hotel Style:
Ranked #40 of 58 hotels in Queenstown
Price Range: $
Hotel Class:3.5 star (3.5*)
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The Lofts Apartments
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