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The Lofts Apartments

61 Shotover St, Queenstown, New Zealand
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172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
  • French first
  • Portuguese first
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    (172)
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    (43)
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Auckland Region, New Zealand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 24, 2015

I selected The Lofts for its location and a place to crash after a busy days sight seeing. We stayed 3 nights. However getting any rest is hard with the constant coming and going of other guests all night. The doors to the rooms are heavy and every hour when another guest arrives home after a fun night on the... More 

Was this review helpful? Yes 2
Goldcoast Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 24, 2015

we stayed for 2 weeks and Mangal and his staff were wonderful ,the apartment we had was fantastic ,clean and very comfortable .Mangal thank you for all the help you gave us with our internet .the Lofts are close to everything ,all I really can say is I would recommend this place to everyone ,again a great BIG THANK YOU... More 

Was this review helpful? Yes 2
Sydney, Australia
1 review
1 of 5 stars Reviewed July 19, 2015

I have read a few of those reviews and some actually astound me about the service and standard. I am not one to complain but I felt compelled by the way the staff handled my complaints. The website states that it a 4* property which it is definitely not, closer to a 2* property. The bathrooms were filthy and only... More 

Was this review helpful? Yes
Mangal N, Manager at The Lofts Apartments, responded to this review

Dear Guest, Thank you very much for bringing this up. I hope you will understand that it is a busy season at Queenstown and the property is completely booked on most of the days. Usually we make all attempts to allocate the best view rooms to our guest, unfortunately which is not possible every time during busy periods and we... More 

Travelers are raving about these Queenstown hotels

Auckland Region, New Zealand
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015

man this place is stunning, great location nice warm clean rooms with very friendly staff, they also gave us great service and asked us what are plan here, they made us feel special which we really liked. both husband and wife were very helpful and amazing. I would for sure visit this place again and that also very soon. great... More 

Was this review helpful? Yes 1
Mangal N, Manager at The Lofts Apartments, responded to this review

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon! Warm regards, Neha Behal More 

Auckland Region, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015

Guys if you go to queens town make sure you stay in this hotel its not a 5 star property but trust me its rooms are big and warm. staff came up to us and gave us amazing tips where to go and what to eat. the husband and wife who were running the hotel are very friendly and nice... More 

Was this review helpful? Yes 1
Mangal N, Manager at The Lofts Apartments, responded to this review

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon! Warm regards, Neha Behal More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 5, 2015

The lofts are in a great proximity to the Main Street. Generally fairly comfortable however we were let down on no communication of early morning car park construction noise (we're talking 6am electric tools) and no free wi-fi as advertised. Both of these are very important while on holidays and could have been communicated better. Overall a comfortable stay however.... More 

Was this review helpful? Yes 1
Warana, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 4, 2015

I'm usually not a complainer but have to tell the world before this place almost ruins your holiday. My idea of 3 star is dated but still clean and in working order. Yes the location is right in the heart of Queens town but that is all it has to offer. On arrival the lobby was ok and smelt of... More 

Was this review helpful? Yes 2
Edinburgh, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 30, 2015

Very helpful staff. Location was great and had all the facilities that I required. Comfortable, clean and fairly quiet. Some rooms offer views, others don't. This may be important to some traveller's. I was just as happy without one. Parking on site had some issues but the apartments had a great overspill arrangement with a local car park situated next... More 

Was this review helpful? Yes 3
Mangal N, Manager at The Lofts Apartments, responded to this review

Dear Guest, It is brilliant to hear that you found the staff "very accommodating" and the location " A good base." We're very happy that these elements contributed to your having a positive stay. Thank you and stay in touch with us, so we can offer you our best rates for your next stay. Take care until then! Regards, Mangal... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

Visited Queenstown with some friends and stayed at the hotel. This hotel very convenient and located at a walking distance from most shops and restaurants. The best part is you can see the Fergburger store from the hotel and go when there are few people waiting in the queue. The apartments are very cozy and comfortable. The apartment we stayed... More 

Was this review helpful? Yes 1
Mangal N, Manager at The Lofts Apartments, responded to this review

Dear Guest, We are very happy to hear that you and your friends enjoyed their stay here at The Lofts Apartment. We are more than pleased that you enjoyed the location and the views. Thank you for your praise about our staff. Thank you and please stay in touch with us so we can offer you our best rates for... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

We stayed at this cozy hotel located in the heart of Queenstown. Comfortable rooms and very convenient location. Being located centrally it is walking distance to many restaurants, cafes and shops. The manager at the hotel was very kind and helpful. They assisted us with booking several activities at an amazing deal price and also suggested us some beautiful spots... More 

Was this review helpful? Yes 2
Mangal N, Manager at The Lofts Apartments, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward... More 

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