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The Lofts Apartments

61 Shotover St, Queenstown, New Zealand
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160 reviews from our community

Traveler rating
    62
    37
    23
    14
    24
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36
44
11
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel is in the heart of paradise "Queenstown". Services are excellent, staff is friendly and location is close to the lakeside, the gondola, restaurants, cafes, ..etc. Lake views are out of this world, especially at dusk. From Queenstown, you can get easy bus transport to Milford Sound, it is a "must See" nearby wonder.

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Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed 3 nights in May 2015. The positives: The hotel is located in the centre of the CBD with easy walking access to everything. We purchased a studio room for $100 per night. Parking on site was offered. The staff were helpful. The negatives: Our room was poorly maintained and it seemed it had not been cleaned properly for some... More 

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Canada
1 review
5 of 5 stars Reviewed 1 week ago

It was good hotel. The whole staff was friendly and cooperative with each other. The rooms of the hotel are clean with a nice view. overall i will say i wants to have more days stay in the lofts apartments.

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Sydney, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

The accommodation was run down and dated. Cleanliness not very good and there was no internet in the rooms, but could be purchased for 24 hour period. I had booked there on my return to Queenstown but cancelled and booked elsewhere. Disappointing.

Review collected in partnership with Amoma.com

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We booked this hotel last minute at the information centre, they refused to refund our 2nd night money we could not stay any longer as the place was so dirty and our plans had changed.Although the duty Manager was on site he informed us only upper Management could approve a credit and they were not available - a typical avoidance... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We were directed by the information centre in Queenstown to book the Lofts. The Local information centre recommended this apartment. We were extremely disappointed on arrival. The two bedroom unit was very outdated and minimal cleanliness standards, in fact it was dirty. The carpet was old and stained... We needed to cancel second night less than twenty fours after booking... More 

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Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 20, 2015

Big three bedroom unit, with good kitchen. Bit dated. Car parking is terribly tight and expensive. We found street parking some 10mins walk away that was easier and cheaper. Right in the centre of town. We were on the top floor, so had a good view, but I dont think other floors would. Reception closes outside of business hours and... More 

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Wellington, New Zealand
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 14, 2015

Lofts Villas have managers who are very helpful and friendly. They provide an airport shuttle service to save waiting on the roadside for the bus. Mangal was very good at lifting the heavy bags into the van and being available to pick us up from the airport. One of the best things about staying at the Lofts is not having... More 

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Staffordshire, England
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 12, 2015

Firstly the location is fantastic. It is right in the town and heart of things. The accommodation was clean but a little basic and in need of a little upgrading. However in comparison to how expensive Queenstown is was a reasonable price.. Staff were very friendly and helpful.. II have seen the negative reviews and cant understand them. I don't... More 

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Melbourne, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 12, 2015

We stayed at the Lofts over easter break on a visit from Australia. The room was fine for the price, however, we found an old apple core in one of the draws in the bathroom - we didn't care so much but it showed a bit of carelessness from the housecleaning. The location of the lofts was fantastic - in... More 

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