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All 61 Queenstown hotels

Pounamu Apartments

5.0 of 5 Hotel   |   110 Frankton Rd, Queenstown 9300, New Zealand
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92%
Ranked #10 of 61 hotels in Queenstown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Rudy0001974 Geelong, Australia
  • Reviews (727)
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727 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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English first
Geelong, Australia
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Even prior to check in we had been very happy with our service surrounding booking! On arrival "Ro"- (apologies if I have spelt your name incorrectly) was incredibly friendly and helpful- we felt very welcome. Our apartment was wonderful! Very clean, absolutely beautiful views and really well set out. Our 2 children aged 6&8 had their own room with TV... More

Was this review helpful? Yes 1
PounamuApartments, Manager at Pounamu Apartments, responded to this review

Hi Rudy0001974 Thank you for your fantastic review. We’re so pleased that you and your family enjoyed Queenstown and the many amenities on offer at Pounamu. Our sincere apologies that your neighbouring Guests were noisy. With Management residing on site, we prefer to be alerted as soon as there is an issue so we can rectify immediately, so thank you.... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you are looking for a touch of luxury with breathtaking views that isn't overpriced, you can't go past these apartments. We booked the 1 Bedroom Premier Apartment and had everything we could possibly require for our 5 night stay. We loved our apartment. The staff were also amazing and only too happy to help with any of our requests... More

Was this review helpful? Yes 2
PounamuApartments, Manager at Pounamu Apartments, responded to this review

Hi Trish, Thank you so much for taking the time to share your experience with your fellow TripAdvisor travellers. We are thrilled to read that you enjoyed your stay with us at Pounamu. We are all about creating "treasured lifetime memories". With our local knowledge and having experienced many of the trips and activities (including eating out at all the... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Pounamu Apartments for 8 days with two teenage children. From the moment we arrived we were blown away by the views.quality and well stocked amenities of the apartment. The service was excellent and Leo and Priscilla were wonderful hosts. The teenage children were self sufficient in their bedroom with their own tv, bathroom and a small... More

Was this review helpful? Yes 2
PounamuApartments, Manager at Pounamu Apartments, responded to this review

Hi Stacey Thank you for taking the time to write us a lovely review. Yes I have to agree with you, the Apartments do have everything, home away from home and the views to go with your stay. The 2 Bedroom Apartments are just perfect for families with so much space. We look forward to your return. Don’t forget as... More

Gisborne, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful place in a great location. Breath-taking views across the lake at the Remarkables, from the cosy warmth and comfort of your lounge. We went in Winter for skiing and had a two bedroom apartment (Two adults, teenage daughter and a 7 year old). It has its price, but everything was top notch, from the heating (heatpump, underfloor... More

Was this review helpful? Yes 2
Siebe, Manager at Pounamu Apartments, responded to this review

Hi Hendrik-Nicola Thank you for your lovely comments about your recent stay at Pounamu Apartments. We are so pleased you had a great experience. I’m sure you have gone home with fond memories of your stay and our stunning region, Queenstown. Once again, thank you for your wonderful feedback and we hope to welcome you back in the near future...... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this place was perfect for us. From our first email enquiry to the "hurry back" at check out, the Pounamu team looked after us very well. The apartment (ours was two bedroom / two bathroom) was really well appointed and super comfortable - big beds with down pillow-tops (like sleeping in a cloud, according to my wife...and she's... More

Was this review helpful? Yes 3
Siebe, Manager at Pounamu Apartments, responded to this review

Hi Alistair Thank you for your wonderful review. We are so pleased that you and your wife enjoyed everything here at Pounamu. Creating special memories is what we are all about, including the stunning views. I will share your feedback with the team as they are always rapt to hear how much guests have enjoyed their stay with us. Once... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a two bedroom Premier Apartment which was perfect for our family of three - one teenage son (the second room easily caters for two). The apartment was very well equipped - underfloor heating (very cosy); gas log fire (didn't need because of the underfloor heating), 2 x TV, DVD, dishwasher, PC, Wi-Fi that works! etc. and fantastic view... More

Was this review helpful? Yes 1
Siebe, Manager at Pounamu Apartments, responded to this review

Hi Stephen H Thank you for your 5 ***** Review. We are so pleased that you enjoyed our little bit of Luxury and the fantastic views by the Lake. Our sincere apologies that your colander, was missing from your kitchen. We pride ourselves on providing everything you need in the Apartment - even Rice Cookers are supplied. At the time... More

Perth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at Pounamu Apartments for five nights as a family of four with two small children. The 2 bedroom apartments facing Frankton road with breathtaking mountain and lake views... I can only say that it was an unforgettable experience staying in such a beautifully designed and perfectly equipped apartment. I can still remember the big eyes and facial expressions... More

Was this review helpful? Yes 1
Siebe, Manager at Pounamu Apartments, responded to this review

Thank you for your fantastic review Sahingoez We are absolutely rapt to read that you and your family had a “WOW” experience with your stay with us at Pounamu. Knowing that your 4 year old sons loved their first snow experience makes our role here so rewarding. Our aim is to enhance your holiday and create some unforgettable lifetime memories.... More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Overall the acoomodation was clean, pleasant and modern. A choice of flat and/or puffy pillows would be nice and temperature control in the bedroom. Staff were friendly but you may want to lay new floor boards so guests can wear their shoes inside. Storage for ski gear was a great idea and the gas fireplace was excellent. Also the bed... More

Was this review helpful? Yes
Siebe, Manager at Pounamu Apartments, responded to this review

Hi Matt E Thank you for taking the time to post a review on TripAdvisor regarding your recent stay with us. We appreciate your feedback, which is welcomed as a means to where we can improve our services. It disappoints me that our team have failed to show you some of the key features of your Apartment. We do offer... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 2 bedroom premier apartment was great, we could not have asked for anything more. Underfloor heating gas log fire, air con, TV/DVD fully equipped kitchen. We stayed with our 2 older teenage kids and there was plenty of room and bathrooms for all of us. Our hosts were friendly and helpful when we had questions. It is a decent... More

Was this review helpful? Yes 1
Siebe, Manager at Pounamu Apartments, responded to this review

Hi MelIndaQ211 Thank you for your review and yes, I agree the views are beautiful. The team appreciate your lovely feedback and thoroughly enjoy taking care of our guests! The walk into town, along the lakeside and beach is spectacular – certainly worth the 10 minute stroll down through the gardens, especially at sunset. I skip the main road ..... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a terrific time at Pounamu. A terrific location and well set up for skiing. The provision of ski lockers in the underground car park was very welcomed. Great for a family in gorgeous Queenstown. Highly recommended.

Was this review helpful? Yes 3
Siebe, Manager at Pounamu Apartments, responded to this review

Hi Amanda 1331 Thank you for your 5 ***** review Amanda. I’m rapt to read that you had a terrific time at Pounamu and Queenstown. We hope you return next Ski season. Not only can you store your skis in the ski lockers, you can also hire fantastic gear from “SnoPro” in Queenstown. Delivery right to your Apartment. See you... More

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Additional Information about Pounamu Apartments

Address: 110 Frankton Rd, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pounamu Apartments 5*
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style
#2 Spa Hotel in Queenstown #5 Best Value Hotel in Queenstown #5 Family Hotel in Queenstown #6 Business Hotel in Queenstown #7 Romantic Hotel in Queenstown #10 Luxury Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms a like a small hotel room with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this ‘Remarkable’ region. ... more   less 
Number of rooms
70

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