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All 60 Queenstown hotels

Pounamu Apartments

5.0 of 5 Hotel   |   110 Frankton Rd, Queenstown 9300, New Zealand
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Ranked #10 of 60 hotels in Queenstown
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Jess P Brisbane, Australia
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740 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
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English first
Brisbane, Australia
Top Contributor
54 reviews 54 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Rooms The studio room has no views as expected. There is heated tiles in the bathroom as well as heated towel racks which is nice. The bed is comfortable king size but with uncomfortable pillows (6 of them!) Easy to use Wifi for 4 devices. There is a shared entrance the rooms with shared washing machine. This resulted in... More

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Biggera Waters, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was our 5th visit to Queenstown but first stay at Pounamu, and I have to say the best accommodation yet. The views from the apartments are nothing short of breathtaking and the staff were all just simply amazing, nothing was too much trouble. Definitely will be back!

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We could not recommed Pounamu Apartments highly enough to people. If you are in need of quality accomodation that is clean,has stunning views and friendly knowledgable staff then this is where you need to stay. Ro and the staff are so friendly and helpful, nothing is a problem to them and they will help in anyway they can. We dealt... More

Was this review helpful? Yes 2
14 reviews 14 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second stay at Pounamu and everything was just perfect. We had a 1 bedroom apartment which was quite a bit more than a studio but so worth the money for the extra space, facilities and amazing view over the lake and mountains. It really is stunning and less than 10 mins walk into the town. We had... More

Was this review helpful? Yes 2
Marlborough Region, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had the most fabulous stay at Pounamu Apartments...stunning views and apartments are luxurious! The team at Pounamu went out of their way to make our stay perfect and we're very excited when they heard that my partner liked the view so much that he proposed right there in the apartment! Thank you we will most certainly stay again!

Was this review helpful? Yes 2
PounamuApartments, Manager at Pounamu Apartments, responded to this review

Dear Rudder21 CONGRATULATIONS, once again. We feel very privileged to have our Guests sharing their special moments with us and to top it off getting engaged here at Pounamu Apartments was a lovely surprise! We hope you return to Queenstown for your Honeymoon? If you do contact us for your “Guest Return Loyalty” discount. Warm regards, Ro Rowena Richards Marketing... More

western australia
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved staying at Pounamu again for our 8 day ski trip, and were sad to leave this morning. The apartments are very comfortable and luxurious, and the location is great. Not to mention the view! We booked a 1 brm apartment and were very pleased when we were given access to both bedrooms for our entire stay. We really... More

Was this review helpful? Yes 2
PounamuApartments, Manager at Pounamu Apartments, responded to this review

Dear Intikuma It gives me great pleasure to read reviews, especially when you have stayed with us for a 4th time – that really says it all, doesn’t it!! Thank you for your 5 Star Review. We look forward to your return. Don’t forget to contact us direct to receive your loyalty discount and luxurious bottle of perfume. Warm regard,... More

Dicky Beach, Australia
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely self contained rooms/apartments. The staff were very friendly, the beds were very comfortable, free unlimited internet, free parking and only a short walk into town. It's a great place to stay.

Was this review helpful? Yes 2
PounamuApartments, Manager at Pounamu Apartments, responded to this review

Hi Angie Thank you for your wonderful review. We are so pleased that you enjoyed your stay at Pounamu and in Queenstown. The bed toppers are like sleeping on a cloud mmmm! I will share your feedback with the team as they are always pleased to hear how much guests have enjoyed their stay with us. Cheers, Ro Rowena Richards... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in a 1 bedroom for 7 nights, absolutely loved it. The only thing I could say is that the fans in the bathroom are quite loud and can hear the peoples next door when there using it. however the room, the view and the service was beyond excellent. Especially Priscilla, she helped us book and recommended activities for... More

Was this review helpful? Yes 4
PounamuApartments, Manager at Pounamu Apartments, responded to this review

Hi EliseW93 Thank you for your glowing review. I’m rapt to read that our amenities and our teams service was beyond excellent. It’s what we all love doing here. I will pass your lovely feedback onto the team. Our sincere apologies in regards to the noisy fan. A phone call to Reception would have rectified that immediately for you. I’m... More

Gold Coast, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we called to say our flight was redirected to Christchurch due to bad weather the staff couldn't of been more accommodating. They ensured our room was comfortably heated and had a lovely note to welcome us. We arrived at 12 am after having to hire a car from Christchurch airport. Our flight should of landed at 2... More

Was this review helpful? Yes 5
PounamuApartments, Manager at Pounamu Apartments, responded to this review

Hi Deb and Adam We’re so pleased you enjoyed your Honeymoon with us at Pounamu and in Queenstown. A happy ending to your bumpy start to your holiday. Thank you for sharing your experience. We look forward to your return, sometime in the future. Warm regards, Ro Rowena Richards Marketing Manager More

Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right from the moment we arrived, the staff couldn't have been more friendly and knowledgeable about the local area and must do activities! We originally booked a studio room but upgraded to a one bedroom apartment after we were conveniently shown it! Either way apartment was awesome with a stunning view and id definitely go back just for the awesome... More

Was this review helpful? Yes 4
PounamuApartments, Manager at Pounamu Apartments, responded to this review

Hi CaitlinKempe Thank you for your fantastic review and feedback. Our focus is to ensure our guests leave Pounamu and Queenstown with treasured lifetime memories. We’re pleased that you enjoyed the upgrade to a 1 bedroom Apartment with the spectacular views of the Lake and Remarkable mountains. We hope that you will join us again sometime soon. Warm regards, Ro... More

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Additional Information about Pounamu Apartments

Address: 110 Frankton Rd, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pounamu Apartments 5*
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

256 photos of this hotel

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Room/suite (63)
View from room (60)
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Hotel & grounds (28)
Bathroom (10)
Family/play areas (3)
Business center/function rooms (1)
Pool/beach area (2)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style
#2 Spa Hotel in Queenstown #4 Best Value Hotel in Queenstown #5 Family Hotel in Queenstown #6 Romantic Hotel in Queenstown #7 Business Hotel in Queenstown #10 Luxury Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms a like a small hotel room with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this ‘Remarkable’ region. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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