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Park Regis Dunedin

3.5 of 5
310 Princes St, Dunedin 9016, New Zealand (Formerly Mercure Hotel Dunedin)
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Best prices for: 1 room 1 guest
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Park Regis Dunedin
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110 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Invercargill
1 review
2 of 5 stars Reviewed 5 days ago NEW

Shame the restaurant was not open. Car parking is a problem. Very noisey. You could hear the guests talking in the room next door and every door opening and closing. Location one tjing going for it. Needs a make over.

Review collected in partnership with this hotel

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SallyLOConnor, General Manager at Park Regis Dunedin, responded to this review

Dear Jolene E, Thank you for taking the time to post a review of your stay at Park Regis Dunedin. Our restaurant is actually open every morning for breakfast and we offer 24 hour Room Service. We also have a charge back facility at Speight's Ale House- you can dine just around the corner at one of the most quintessential... More 

Ashburton
1 review
4 of 5 stars Reviewed 5 days ago NEW

Helpful and friendly staff who went out of there way to help, nice clean rooms with a very comfy bed, had a great view out of our window handy to the center of the city, had a great stay and would stay here again.

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SallyLOConnor, General Manager at Park Regis Dunedin, responded to this review

Dear Bruce M, Thank you for taking the time to post a review of your stay at Park Regis Dunedin. What lovely comments- we are thrilled that you enjoyed your stay and would return next time you are in visiting from Ashburton! We look forward to seeing you then. Kind Regards, Sally O'Connor Hotel Manager More 

Auckland
1 review
4 of 5 stars Reviewed 6 days ago NEW

Found all the staff to be pleasant and helpful. Liked our room with the separate living area with sofa and TV. If opting for breakfast would recommend cooked rather than Continental. Had to pay extra for the parking which was a bit of a trek. Wish we'd known about the free w/end parking across the road.

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SallyLOConnor, General Manager at Park Regis Dunedin, responded to this review

Dear Alan W, Thank you for taking the time to post a review of your stay at Park Regis Dunedin. The 5 stars you awarded us for customer service and cleanliness are very gratefully received and it is fantastic that you liked the layout of your room. I am however sorry that we missed explaining all parking options at the... More 

Invercargill, New Zealand
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Handy to town but a bit tired, we had two rooms for a night, one was large and modern, the other small and in need of a make over. Parking was a problem, however we did not ask the hotel staff for suggestions. The rooms were comfortable, but a bit noisy. No wifi, just wired internet.

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SallyLOConnor, General Manager at Park Regis Dunedin, responded to this review

Dear John E, Thank you for taking the time to post a review of your stay at Park Regis Dunedin, I am happy that your found our rooms to be comfortable. Last weekend was exceptionally busy in the city due to a large event, which could go some way to explaining any external noise, hopefully your stay was still restful.... More 

Invercargill
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed here for one night. The staff were warm and helpful, our room although small was clean and tidy with a firm bed, tv, and tea and coffee facilities but no wifi. The hotel restuarant no longer serves dinner but the breakfast was good. It was a bit noisy with traffic on the main road. I... More 

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SallyLOConnor, General Manager at Park Regis Dunedin, responded to this review

Dear cjb185, Thank for taking the time to post a review of your stay at Park Regis Dunedin. I am very glad that you enjoyed your stay overall- your comments about our location, room and breakfast are much appreciated. In particular I am happy that you enjoyed our friendly Southern hospitality- the welcome is warm even if the climate is... More 

Naracoorte, Australia
Top Contributor
61 reviews 61 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We only stayed one night here but we're happy with our stay. There were 2 double beds which were very comfortable, a nice bathroom area with some conveniences like shampoo and shower cap, coffee and tea provided along with a nice spacious bedroom. Check in was easy but there is no onsite parking. It is only around a 100m walk... More 

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SallyLOConnor, General Manager at Park Regis Dunedin, responded to this review

Dear Lou G, Thank you for taking the time to post a review of your stay at Park Regis Dunedin. I am so happy that you enjoyed your time with us and it is kind of you to share your comments. With regard to the parking it is one of our service standards to ask all of our guests checking... More 

Kawartha Lakes, Canada
Top Contributor
188 reviews 188 reviews
39 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Common spaces in the hotel are impressive and match the photos on the website. The room was shabby. For example, every inch of bathroom caulking was black. A major overhaul is overdue. The lack of in-room wifi is no longer acceptable. Nor is high -priced wired internet. The room had no A/C so we had to leave the window open.... More 

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SallyLOConnor, General Manager at Park Regis Dunedin, responded to this review

Dear Whiskywizard, Thank you for taking the time to post a review of your stay at Park Regis Dunedin. I appreciate your compliments of our public areas and do hope that you mentioned your bathroom to us during your stay so that we were able to take immediate action, please accept my apologies for your disappointment in this area. I... More 

Queenstown
1 review
1 of 5 stars Reviewed 2 weeks ago

Very tired décor. Dark room with very bad ;layout. Staff were helpful but the hotel is pretty horrible and we have stayed in many in NZ and overseas. The furniture is well past its use by date including chairs on landings etc. It was a real disappointment to find such poor quality behind such a promising façade.

Review collected in partnership with this hotel

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SallyLOConnor, General Manager at Park Regis Dunedin, responded to this review

Dear Guest, Thank you for taking the time to write a review of your stay at Park Regis Dunedin. We have a wide selection of rooms at the hotel. The room in which you stayed is one of two which do have a separate lounge area from the bedroom, some of our guests really like this although some do prefer... More 

Camberley
1 review
3 of 5 stars Reviewed 2 weeks ago

Stopped here after lenghthy but interesting drive from Queenstown. Although near to busy City centre we were able to park briefly outside the hotel to check in and book access to secured parking in adjacent street, access to this was quite tight. City centre an easy walk away. Hotel recently refurbished retaining some of original décor and comfortable ensuite room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SallyLOConnor, General Manager at Park Regis Dunedin, responded to this review

Dear Guest, Thank you for taking the time to write a review of your stay at Park Regis Dunedin. The drive from Queenstown to Dunedin certainly is fascinating yet can be tiring and I am pleased that you found our hotel to be a comfortable place to stay at the end of your trip. With regard to one of our... More 

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