This hotel is located about 4 blocks from the Octagen (Central Dunedin). The price was OK for the room but it was at the back of the old renovated building. However when we arrived there was no heating and Dunedin is bitter in June. The staff quickly found a column heater which warmed the room. The hotel was not very... more

This was a lovely hotel, and the restaurant , although tucked away, provided good food. The outer exterior is beautiful, but the rooms inside, just like any modern hotel. It is a bit of a walk from the Octagon/city centre - but still possible to walk to all the sights - Cadbury Factory, station etc from here. Staff were very... more

We stayed at Mercure Dunedin on our way to Queenstown for one night- we loved the food We were charged for the minibar which we did not use and they promptly refunded us which was NOT the case when we stayed at Peppers Moonah Link in Mornington Victoria- they did not return calls and did not respond to my faxes/... more

If you like the colour grey, stairs and tiny rooms - stay here. Otherwise not great. The staff were nice and pretty helpful but I don't think I have ever stayed in a more dreary dull hotel. The 20 Dollar safe carparking was abit of a con also. more

Street traffic. Strip club across street till 4 a.m. with loud music and "guests." Not to mention two men (?) walking up and down back fire escape at 03:30 a.m. looking to gain access to hotel. Called front desk to report and no one seemed too concerned. At check out, our bill had charges we didn't make. more

The Mercure is a lovely central hotel. The reception staff were excellent in fact they were the best staff we encountered during our tour of the South Island - nothing was too much trouble and they were always polite and cheerful. Our room was on a main road and was a little noisy but overall a beautiful hotel and would... more

The room was divided into thirds with a little lounge TV area on the street side, bathroom in the middle opposite the door and bedroom at the end. It was unseasonably warm when we stayed so the bedroom was warmish but a fan was provided for those who needed it but we didn't use it. We slept OK with just... more

Unless you get a really good price like the previous reviewer dont stay here. Yes the service is good, we couldnt fault the staff they are great. Very helpful and friendly. Our room was tiny, we had to walk down stairs with our suitcases from the lift and there was no wardrobe only hangers on a wall. But our main... more

What a pleasant surprise. We had read several reviews of this hotel and were a little apprehensive about our stay. Our stay was certainly above average, from the very helpful staff at the front desk who are more than happy to provide maps and directions to the porters who were more than happy to assist us with our luggage and... more