We stayed here during the world cup. The hotel is in an old building totally unsuitable for a hotel. First stay was ok, second stay was appalling, in a room obviously a single into which they had pushed a double bed, a lift that doesn't reach all floors and doesn't work most of the time as the doors weren't shut.... More

We stayed one night and found it was very comfortable and enjoyable, the meals were nice, not a lot of choice for breakfast but adequate. Staff were friendly and very helpful. They stored the bags after check out when we went on the Taieri Gorge train for the day and when we picked up our car after when we returned... More

As my first review I am disappointed that it has to be negative in nature. I travel a great deal for both work and vacation across Canada, US, Australia, New Zealand & Europe. I am currently on a combination of work/holiday in New Zealand and absolutely love the country. While accommodations and prices have varied from Auckland to Queenstown to... More

Stayed for one night. Our bedroom had a fire escape ladder bolted into the wall of our bedroom. This led up 6 rungs to a window that could not open onto the fire escape. The person on the floor above and across from us had a great view down into our bedroom. Shower had nowhere to place toiletries, the quick... More

After touring the south island of New Zealand together with our parents, our travel agent booked us in for the last two nights at the Mercure Hotel Dunedin, before flying back to Melbourne. Although we were not expecting a 5-star standard, this was the worst hotel experience we have ever had in terms of service and facilities. We checked into... More

right from check-in we experienced good, friendly service prompt valet parking easy walking distance to Octagon & town the bed was very comfortable and ensured a great nights sleep (we actually had 5 great nights sleep) the room was really clean, window opened to get a lovely breeze, street view, great breakfasts! we will be staying there again, and would... More

We stayed in for one night in January. The location is very central to the Speights Brewery and also to the Octagon which was handy for us given we were only in Dunedin for one night. The hotel itself has a little old school rustic charm to it which was lovely. The bed was comfortable and warm and the room... More

A handy and surprisingly quiet location. Short walk to city centre, theatres, etc. Friendly and helpful staff; good value for money. Restaurant provides a good selection of pleasing dinner choices; limited wine selection, basic but adequate breakfast. Good choice for a stay in Dunedin, business or leisure. More