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Scenic Hotel Southern Cross

#25 of 56 Hotels in Dunedin
Certificate of Excellence
118 High Street | corner Princes & High Streets, Dunedin 9054, New Zealand
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Scenic Hotel Southern Cross
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Scenic Hotel Southern Cross
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437 reviews from our community

Traveler rating
    173
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    62
    16
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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  • All months
    (437)
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    (135)
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Auckland, New Zealand
Contributor
14 reviews 14 reviews
5 of 5 stars Reviewed yesterday NEW

the room was lovely - newly refurbished by the look. Really friendly staff. Great location - easy walk to town/Octagon/train station. I didn't realise it was right next door to the Casino but there was no noise issue. I would definitely stay here again

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Spent a couple of days here got a conference. Staff polite and efficient but room was very disappointing. Got lost getting there with two sets of lifts. Avoid room 216 and presumably 316/416 etc. Dark and internal with virtually no telecom reception.

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Ashburton, New Zealand
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice quiet, well appointed hotel with a good range of eating and drinking options, and excellent service from all staff. We had a slight mix up with our booking but it was handled well and promptly. Will be back again.

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guests Thank you kindly for your great review. We were delighted to read that you and your family enjoyed such a pleasant stay and found the service of all our staff excellent and will return to stay again. Thank you very much and we look forward to hosting you next time. Kind regards Kate More 

Wellington, New Zealand
Top Contributor
51 reviews 51 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is just plain tired. It looks tired and it smells tired. The rooms are a reasonable size but ours looked out into a service shaft, the one upside through the lack of light from the shaft minimised the light coming throught the I fitted curtains. The tv reception was horrible and the screen tiny. The front desk seemed... More 

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Sydney, New South Wales, Australia
Top Contributor
519 reviews 519 reviews
84 hotel reviews
378 helpful votes 378 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I'm very sad to say this hotel has declined. My last review was May 2014 and I gave it 5 stars. I've stayed here several times since and despite registering under the same name and address there was no recognition of period stays. This time also the room (693) was freezing because the heating had not been preset in the... More 

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you for taking the time to update us with your recent review we do really appreciate all of your feedback and I'm sorry to say that obviously on this occasion we have not lived up to our usual high standards and for this I apologise, we will certainly take this opportunity to learn and improve to ensure... More 

Phoenix, Arizona
Top Contributor
161 reviews 161 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

My superior room on the sixth floor was spacious, very nicely appointed with a big, very comfortable bed. I would be very happy to get a room like this anywhere especially for what I paid for at Scenic Southern Cross. I arrived too early in Dunedin so I had to wait until my room was available, but check in is... More 

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you very much for your recent review, we really appreciate your feedback and were delighted that you were able to end your tramping trip with a nice room and comfortable bed. Thanks again and we hope you enjoy safe travels on the rest of your journey. Kind regards Kate More 

Epsom, United Kingdom
Top Contributor
52 reviews 52 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night only during our tour of New Zealand - a short-stay on which to base a review, but here goes. The reception staff were very friendly and helpful. The room was fine, but a bit on the small side. One distinct memory I have is of the tiny bathroom sink, which a large central tap... More 

Was this review helpful? Yes
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guests Thank you for your recent review and comments, we appreciate you taking the time to let us know your thoughts and explanation on rating and we do understand. Good to hear you found the staff friendly and our location central and within easy walking distance to the city centre. Thanks and regards Kate More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed there with my baby, the rooms are small and hard to manoeuvre a pram into. The concierge didn't help with my 4 bags and pram I was pushing. The juice in the minibar was on its last day of expiry which I thought was gross. I then wanted to stay another night and I appreciate it was... More 

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Chelmsford, United Kingdom
Top Contributor
189 reviews 189 reviews
77 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night as part of a tour group in a superior room. This was on a corner and did have good views but seemed noisy, maybe the rest of NZ is just very quiet !! It seemed a route march to the room as you had to use a certain set of lifts/stairs. Breakfast was included and... More 

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guests Thank you for posting a review of the Southern Cross. We hope you enjoyed your tour and trip to New Zealand. Your comments are much appreciated and we're glad that you found our staff friendly, the beds comfy and the room etc. clean and tidy. Thank you and kind regards Kate More 

Cromwell, New Zealand
Top Contributor
95 reviews 95 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We like it here but not that cheap for all you get. You even have to pay to park the car. A very good breakfast with plenty of variety but at 30 bucks each it's what you would expect. Room was clean and a very comfortable bed. Shower good and hot and excellent pressure. Warm. Did find the fan noise... More 

Was this review helpful? Yes 1
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guests Thank you very much for your response we really appreciate your comments and rating. Glad to hear that you enjoyed your breakfast and that you found the room clean and comfortable and security in the hotel and access areas secure and convenient. We hope to host you again soon. Kind regards Kate More 

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