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All 53 Dunedin hotels

Scenic Hotel Southern Cross

4.5 of 5 Hotel   |   118 High Street | corner Princes & High Streets, Dunedin 9054, New Zealand
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Ranked #16 of 53 hotels in Dunedin
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Zak1100 Auckland Region, New Zealand
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323 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Auckland Region, New Zealand
Contributor
18 reviews 18 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Central hotel with parking included for $12.00 overnight. Room was well presented, as is often the case with big hotels no - one bedroom rooms available for families when we stayed so kids shared a bed and we were all in one room. Pleasant staff and close to the centre of town, just a few blocks from the octagon.

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you for your recent review. Lovely to hear you found the hotel conveniently situated, the staff pleasant to deal with and the room well presented. We hope to be able to host you again in Dunedin next time. Kind regards Kate More

Canberra, Australia
Top Contributor
86 reviews 86 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Scenic is Dunedin's best hotel (so my employer told me). Its rooms are well appointed and comfortable, so no complaints in the essentials. The breakfast available is adequate and the staff in the restaurant and at reception are helpful and friendly (which you can pretty much take for granted in NZ). The only thing that lets the Scenic down... More

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you for your recent review we really appreciate all comments and feedback from those guests that we are lucky enough to host, and will do our best to use it in order to enhance our offering. I hope you enjoyed a safe and happy journey and will return to Dunedin in the future. Warm regards Kate More

Waiheke Island, New Zealand
1 review
4 of 5 stars Reviewed 6 days ago NEW

The greeting as we arrived, 91 of us was awesome, Service by staff was excellent and the beds were the most comfortable hotel beds we slept in on our 14 day tour of the South Island. We would diffidently stay at this hotel again. Our only slight issue.my husband and I, would like to have more choice with dinner as... More

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you so much for your recent feedback it is greatly appreciated. I was delighted to read all of your great comments and was so happy to hear how much you enjoyed your welcome, our Scenic bedding and the service you received. Many thanks and hope to see you again in the future. Kind regards Kate More

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Was really impressed with the service that was provided. Staff were lovely. No problems and very relaxing. Room was perfect with the comfiest bed! Will be choosing this hotel when I next visit Dunedin.

Was this review helpful? Yes
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you so much for your recent review of the Southern Cross. We are so pleased to hear how impressed you were with the staff and service and are delighted that ours is your hotel of choice when staying in Dunedin. Hope to see you again. Kind regards Kate More

Hamilton NZ
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has two sections, a new looking tower above reception and a converted old insurance building above the Casino. We unfortunately had a room in the older part with a great view of the internal service well. The windows are single glazed old style steel framed office windows which provided a cold drought at night. No air conditioning and... More

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you for your recent review, we very much appreciate all feedback and will take all your comments into consideration for current and future enhancements. Kind regards Kate More

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights in the beautiful city of Dunedin and our stay at the Scenic Hotel Southern Cross was wonderful. The hotel staff were very friendly and after mentioning to a staff member that we were celebrating our wedding anniversary we were delighted to come back to our room one afternoon to find a bottle of 'bubbles' chilling... More

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you very much for you lovely review. We hope you had a great Anniversary stay and enjoyed those bubbles :-) Yes our new Scenic feather toppers are divine and we have had so many great comments about them that we now sell them on our online gift shop so people can enjoy them all year round. Hope... More

Wellington
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived late in afternoon, hadn't booked, but had stayed here before. Had a lovely room, no problems, and good safe parking. Right in centre of city. Staff at check in and out were very good - friendly without being intrusive . Can recommend.

Was this review helpful? Yes
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Your review is much appreciated and I'm happy to hear that you enjoyed your stay so much last time as to return again, we're very glad to host you. Delighted to hear you found the staff friendly and your room lovely and would recommend to others. Many thanks Kate More

London, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

First class position in the heart of Dunedin. We were there for just one night, Saturday, and unfortunately, there were noisy revellers until 4 am! The hotel windows were only single glazed. These should be upgraded to double glazing to minimise external noise. We were still recovering from jet lag and our sleep was unnecessarily disrupted! An excellent dinner in... More

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Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you for your recent review. I'm so pleased to hear you enjoyed an excellent dinner in our Carlton Restaurant. Unfortunately it was an exciting weekend in Dunedin that week with a couple of large events on which can increase the noise from the street. My apologies that you weren't able to enjoy a better nights sleep. We... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really like this hotel chain it's a great product where you know what you are going to get. The hotel is perfectly situated for walking in the city and close to the station and harbour. A very enjoyable stay and I would definitely go back there.

Was this review helpful? Yes
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you kindly for your great review of the Southern Cross. We're so happy that you enjoy staying with us and the whole group so much. We are very proud of the product we sell and we're delighted you think it's great too. Look forward to hosting you again in the future. Kind regards Kate More

Danville, California, United States
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Checking in was confusing as we could barely understand the girl at the desk. She spoke so softly that we had to ask her to repeat herself several times. There was no bellman to help us with the luggage. To get to the room, we had to go past a casino down hallways until we reached a bank of elevators.... More

Was this review helpful? Yes
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review

Dear Guest Thank you for your recent review. Our apologies that we did not live up to our usual high standards on this occasion. We will certainly take your comments on board and try to rectify the issues that you encountered. Kind regards Kate More

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Additional Information about Scenic Hotel Southern Cross

Also Known As:
Scenic Hotel Dunedin
Address: 118 High Street | corner Princes & High Streets, Dunedin 9054, New Zealand
Location: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Dunedin
#6 Luxury Hotel in Dunedin
#8 Business Hotel in Dunedin
#13 Romantic Hotel in Dunedin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Scenic Hotel Southern Cross 4.5*
Official Description (provided by the hotel):
Dunedin’s largest and most prestigious hotel, the Scenic Hotel Southern Cross, enjoys a premium location in the heart of the city. Just a short walk from the Octagon, railway station, theatres, shops, and close to Otago university, it is the perfect location from which to explore Dunedin. Your every comfort is well provided for, with 178 attractive rooms and suites, extensive hotel facilities, and a very high standard of service. As our guest you will enjoy: A choice of room styles, including standard rooms and sumptuously furnished suites up to a four-star-plus standard, with quality room amenities. Superb dining options in our selection of restaurants, cafe and bar. High quality hotel facilities for business and pleasure, including extensive conference and meeting facilities. ... more   less 
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