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Mercure Dunedin Leisure Lodge

4.0 of 5 30 Duke Street | P.O. Box 8024, Dunedin 9041, New Zealand (Formerly Dunedin Leisure Lodge)
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Mercure Dunedin Leisure Lodge
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Mercure Dunedin Leisure Lodge
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Mercure Dunedin Leisure Lodge
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372 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Reception was very helpful and pleasant. Beds are comfortable with the standard amenities. Quite a walk into city although doable, there is also a bus service not far from the hotel. They do provide free wifi for an hour, after that you have to pay.

Was this review helpful? Yes
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for writing about your experience at our hotel. We rely on customer feedback to help us evaluate our products and services and it seems on this occasion, we were able to meet most of your needs adequately. As a senior reviewer, the 20 to 25 walk to the city centre (Octagon) may have been a bit far but as... More 

Traralgon, Australia
Top Contributor
196 reviews 196 reviews
33 hotel reviews
287 helpful votes 287 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The rooms could do with upgrading...this is an average hotel across from botanical gardens. The hotel has lovely gardens too. There is a supermarket nearby for convenience. Lots of places to eat nearby too. Breakfast was average. All in all...it's a place to rest your head. There is much to look at in Dunedin....don't waste time in a motel room.

Was this review helpful? Yes
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks very much for sharing the experience of your recent visit to the hotel. It seems we were unable to satisfy you on a number of levels and are truly disappointed by this. Your comment regarding breakfast has been passed to the Restaurant team with the view of evaluation and improvement. Thanks for pointing out the convenience of the location... More 

Dunedin, New Zealand
1 review
5 of 5 stars Reviewed 6 days ago NEW

My sister found Mercure Dunedin Leisure Lodge online and emailed me straight away that we've found the place for our wedding reception. It was the Oast House. This was perfect for our intimate wedding. I met with the food and beverage Manager, Michelle Veitch and on our first meeting I knew this was the place to be. Michelle was so... More 

Was this review helpful? Yes
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Michelle and her team were so delighted with your feedback. They found it hard to describe how proud they were that the event they organised for your special day exceeded your expectations. Weddings are such special days and the Oast House does make a memorable backdrop for an intimate occasion. It was an honour and privilege to be part of... More 

Queenstown, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We quite often go to Dunedin for family and other visits. The Leisure Lodge is an ideal and comfortable place place in Dunedin .The furnishing and facilities are well kept and comfortable. This is a property that has with stood the test of time.

Was this review helpful? Yes
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

We really appreciate you taking the time to post here. As a repeat guest, it is great to hear we are meeting your needs on an ongoing basis. However that does not mean we will become complacent. We are always reviewing our products and services with a view to improvement and are delighted to have been able to accommodate you... More 

corlette
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel and lovely gardens.Stayed only one night due to coach tour of NZ.Clean rooms and staff very friendly.Good laundry facilities.Lovely meal in the restuarant.Opposite the Botanic Gardens.Had a Haggis ceremony in a separate roonm with a piper.Hotel has character.

Was this review helpful? Yes
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks ever so much for recording your experience. We are pleased we were able to give you some happy memories to take away with you. The Haggis Ceremony is pretty special, given the city has Scottish roots and heritage. Thanks for sharing. More 

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

My partner and I visited Dunedin for the weekend, we booked this lodge for only 1 night as it was booked out for the graduation weekend. We arrived 2 hours earlier than the check-in time, just to confirm our reservation and make sure that everything is fine. We did not feel welcome at all once we got to the reception,... More 

Was this review helpful? Yes
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

We must apologise you had this dreadful experience. Under no circumstances would we consider this introduction to our hotel to be satisfactory, no matter how early you turned up before check in. We unreservedly apologise for this staff member's attitude. That introduction would have set the tone for your stay so it is not surprising we were unable to meet... More 

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Additional Information about Mercure Dunedin Leisure Lodge

Address: 30 Duke Street | P.O. Box 8024, Dunedin 9041, New Zealand (Formerly Dunedin Leisure Lodge)
Location: New Zealand > South Island > Otago Region > Dunedin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Dunedin Leisure Lodge 4*
Number of rooms: 76
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Also Known As:
Mercure Leisure Lodge Dunedin Hotel Dunedin
Mercure Leisure Hotel Dunedin
Accor Leisure Hotel Dunedin
Hotel Style:
#18 Business Hotel in Dunedin
#19 Luxury Hotel in Dunedin
#23 Family Hotel in Dunedin

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