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All 54 Dunedin hotels

Quality Hotel Cargills

3.0 of 5 Hotel   |   678 George St, Dunedin 9016, New Zealand
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43%
Ranked #39 of 54 hotels in Dunedin
A recent review
4 of 5 stars Reviewed July 1, 2012
aussiemum123 Sawtell, Australia
  • Reviews (107)
  • Photos (16)
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  • Room tips (20)
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107 people have reviewed this hotel

Traveler rating
    15
    29
    42
    16
    5
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15
43
4
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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There are newer reviews for Quality Hotel Cargills
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Sawtell, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 1, 2012

good size room,clean,bathroom was very modern.bed was comfortable, The restaurant was amazing,the food is beautiful and fresh. Location to dunedin is excellent and a short walk,was great being able to leave the car at the hotel.

Was this review helpful? Yes
Management response:

Dear guest Thank you for taking the time to write a review. Feedback is very important to the Hotel. I was pleased to read your positive comments about all aspects of your stay. This is so encouraging to the team and you can be sure I will be passing on your great comments to the staff. Thanks again Kind Regards... More

Invercargill, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 20, 2012

My partner and I have stayed at this hotel a few times now, every time we have stayed we have received excellent hasslefree service on check-in. The staff have always been helpful and ready to assist in any way. The price was cheap for a hotel in the middle of town and it is one of the nicer hotels in... More

Was this review helpful? Yes
Management response:

Dear Guest Thanks for taking a time to write a review. It is great to read your positive comments about the service, location, cleanliness and value you experienced at the Hotel. I appreciate your comments about the negative aspects also and these are things we are constantly working on to improve. Approval to seal and paint the side wall of... More

Geelong, Australia
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 30, 2012 via mobile

We stayed one night, room was a good size, very warm. The bed wasn't the most comfy but I got a good night sleep. Only down side was the noise of the other patrons walking past your room. I Would stay there again

Was this review helpful? Yes 1
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest. Thanks for taking the time to write a review. I am pleased to read you had a warm comfortable stay and that you would definitely stay with us again. This is the greatest indicator of guest satisfaction and I am really pleased that you noted this. Thank you also for highlighting the down side of your stay and... More

New Zealand
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 16, 2012

Stayed here at the weekend for a boys trip,the place was a lot better inside than out! A bit of a rabbit Warren getting to our room & we had to walk through someone's conference/meeting to get there.Our room was spotless & warm,nice big bathroom,bed was comfortable & the tv channels were excellent they had trackside! Overall a good 3... More

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Thanks for taking the time to write a review. I really appreciate the feedback and it is great to read the positive comments about your stay. It would appear the conference group that was meeting on your day of arrival has extended out into the foyer area. In general you don't have to walk through conference areas to get to... More

Cardiff, United Kingdom
Top Contributor
60 reviews 60 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 30, 2012

We stayed one night on an organised tour of the South Island. Our room was on the ground floor and on the far right hand corner of the courtyard. We thought our room was very basic and rather small. The shower and the w.c seemed dated. On the positive note we were pleased with the Haggis Ceremony, which was held... More

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest Thanks for taking the time to write a review. Our guest feedback is so important. I am pleased to read your comments regarding the great experience you had with your tour group on the organised Haggis Ceremony and that your dinner was better than most of the other Hotels you stayed at which I am suspecting on a... More

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 13, 2012

Over the recent couple of years i have returned to regular business trips to the South Island and in doing so went back to the original acommodation - Cargills Quality Hotel - Dunedin. From the minute i walked in the door the welcoming and helpfull atmosphere generated by the reception right through to the Dinning Room and Relaxing Bar. Completed... More

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Graham Thanks for taking the time to write a review. It is great to read your comments about the Hotel and our staff. We really appreciate our regular clients and thanks again for sharing your experience at Cargills. We look forward to welcoming you back soon. Regards Dean Nicol More

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 6, 2012

I had a nice experience here. The hotel has a lovely courtyard/ patio that the rooms revolve around. Nice staff. I would have liked a lift/elevator so I didn't have to carry all the luggage up around 15 stairs so if u have lots of luggage request ground floor. Other than that I quite liked it.

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest Thank you for taking the time to write a review about your stay at Quality Hotel Cargills. It was great to read your positive comments regarding the staff and courtyard garden. The flight of stairs can be difficult with lots of bags or if you have mobility problems but the rooms do have a nice outlook from the... More

Christchurch, New Zealand
Top Contributor
51 reviews 51 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 1, 2012

I stayed here for one night while in Dunedin on business. It was fine but only an 'average' rating if I'm being honest. Nice staff but more like a motel setup rather than a hotel so I think it's slightly incorrectly named. My room was off a courtyard and there was quite a bit of noise with people coming back... More

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest Thanks for taking the time to write a review. I appreciate your comments and view on the Hotel. Firstly it was pleasing to see you have graded the hotel very good for location, cleanliness and service, all of these aspects are so important to potential customers looking for accommodation in Dunedin. It was disappointing to read that you... More

Senior Contributor
31 reviews 31 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 30, 2012

A friendly welcome at reception and cases stored as we arrived early. Rooms arranged around a garden quadrangle which was very pleasant. However rooms, although spacious and beds comfortable were generally shabby. Breakfast was not included in the tariff and was poor value for money. Internet access was at extra cost. We would not recommend this hotel.

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear guest Thanks for taking the time to write a review. Feedback is an important part of our operation and it helps us to provide a better experience for our customers. I am so pleased you pointed out the positive aspects of the hotel, such as the friendly staff, the tranquil and unique garden setting, the comfortable and spacious rooms... More

gold coast
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 19, 2012

5 years ago it was a very nice resturant it has slipped a little since then, for basic accomadation its fine, a company pays my bills when i stay there they still take a credit card deposit just in case wether you use it or not be aware its happened twice to me they took $50 for no reason. cheers

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest, Thanks for taking the time to write a review. Feedback helps us to improve our service and constantly look at the way we are doing things. As part of our procedures we take a credit card authorisation to cover extras that may occur on the room. Your company does cover certain purchases but not all and this is... More

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Additional Information about Quality Hotel Cargills

Address: 678 George St, Dunedin 9016, New Zealand
Location: New Zealand > South Island > Otago Region > Dunedin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Cargills 3*
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Also Known As:
Quality Inn Dunedin

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Amenities

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Hotel Class
Official Description (provided by the hotel)
Quality Hotel Cargills is conveniently located close to the city centre, Otago University, Otago Museum and Dunedin Hospital. We have an award winning restaurant on site that caters for breakfast, dinner and special occasions. The comfortable Neesham lounge bar is the perfect place to relax after a busy day. With plenty of free car-parking and a tranquil courtyard garden Quality Hotel Cargills is a great mid range accommodation option in Dunedin. ... more   less 
Number of rooms
51

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