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Quality Hotel Cargills

678 George St, Dunedin 9016, New Zealand
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Quality Hotel Cargills
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Ranked #42 of 56 Hotels in Dunedin
A recent review
4 of 5 stars Reviewed April 4, 2014
GlynnF Brisbane
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137 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Hotel Cargills
See the most recent reviews
Brisbane
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 4, 2014

Stayed for three nights in this older-style motel with a modern street frontage, and were impressed with the size of the rooms (lounge, separate bedroom, small dining area and a good modern bathroom). Reception staff very accommodating. We had a first floor room at the rear of the property, overlooking the 2nd car park. Very quiet, great blackout curtains to... More 

Was this review helpful? Yes 1
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest, Firstly I would like to thank you for taking the time to write a review and provide the Hotel with all important feedback. I was so pleased to read your experience at the Hotel was a positive one and that you enjoyed your stay very much. I found your review to be very helpful and it provides a... More 

Wanaka, New Zealand
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 1, 2014

Stayed here for two nights while in Dunedin for work. Nice, clean, modern room. No issues with noise at night it anything. Plenty of on site parking. The reception staff were very pleasant. Close to the city centre. Would be happy to stay here again in future.

Was this review helpful? Yes 1
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest, Firstly I would like to thank you for taking the time to write a review and provide the Hotel with all important feedback. I was very pleased to read your stay was simple & pleasant and that you would return again in the future. We always appreciate positive feedback and I will be passing your comments onto the... More 

Wallacetown
Top Contributor
59 reviews 59 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 19, 2014

The best part of our stay was that the room was clean which is must and the bed was very comfortable. Other than that it was dark, with no sun shining in and very dated. The bathroom had no heater or fan and the main studio unit had box furniture and stains on the carpet that had been attempted to... More 

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Susan C Firstly I would like to thank you for taking the time to write a review regarding your recent stay at Quality Hotel Cargills. Feedback is very important to the Hotel as it assists us with improving the product and services we provide. I was pleased to read your room was comfortable and clean, two very important factors... More 

Christchurch, New Zealand
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 17, 2014

Had to stay over night for business and was told to book this hotel as it was next door to where I had my meeting. Rooms are all around a central courtyard that is a nice outlook. Rooms are very basic but were ok for what I wanted. Shower kept going hot and cold which was a bit annoying. Had... More 

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Ken S Thanks for taking the time to write a review and provide the Hotel with all important feedback. I was pleased to read the positive aspects of your stay such as the convenient location, the reception staff were helpful and most of all that you would return in the future. I will be looking into the shower matter... More 

Queenstown, New Zealand
1 review
2 of 5 stars Reviewed March 10, 2014

We stayed here as was going to a wedding and didn't think I would even notice the room. I made myself a cup of tea and was welcomed with a dirty cup and after cleaning the cup went to have a shower with a torn towel. Never in all my years of travelling have I seen such poor maintenance of... More 

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear lizzielou002 I appreciate you taking the time to provide us with your feedback. Harsh reviews are difficult to receive but they are part of the process for us as a team to improve the product and service we provide. I would like to express my disappointment that your experience of Quality Hotel Cargills was a negative one. The two... More 

Strathaven, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2014

Generous sized rooms and bathroom. The open balcony onto the central garden gives the hotel a soft, relaxing atmosphere, great for an afternoon beer or G'n'T. A lift to the upper floor would be nice, or perhaps the staff could offer to take the bags up the stairs. The staff were helpful with maps and directions to attractions. An easy... More 

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Tim H Firstly I would like to thank you for taking the time to write a review and provide the Hotel with important feedback. I was really pleased to read your review and it is a great encouragement to the team here at Cargills when we know our customers appreciate the positive aspects of the Hotel. I was disappointed... More 

Northampton, United Kingdom
Top Contributor
74 reviews 74 reviews
25 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed March 2, 2014

This was our second visit to this hotel. This time we were on the first floor right above the room we stayed in last time. As there was no lift we had to cart our cases up the stairs. Bathroom was well equipped and the bed was very comfortable. We had our breakfasts in the restaurant both mornings which was... More 

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at Quality Hotel Cargills. I was very pleased to read your stay was a comfortable one and for the most part we ticked all the boxes. February is a particularly busy month with the students as they arrive back for University Orientation week. During... More 

Wellingborough, United Kingdom
Top Contributor
58 reviews 58 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 10, 2014

having stopped at other Quality Hotels this trip, we were looking forward to our stay here, albeit for only one night. When we got here the front looked as good as the others, reception and staff also. However we stayed in a ground floor room facing the courtyard, which is full of trees that appear to be in need of... More 

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest Firstly I would like to thank you for taking the time to write a review, providing the Hotel with all important feedback. I was pleased to read you found the staff good, your room was comfortable, well located within a walkable distance to town and reasonable value. I agree with the lighting comments and it is an area... More 

Christchurch, New Zealand
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 30, 2014 via mobile

The room was dark and the bathroom very old and tired. Quite a depressing place to stay, but if you're not going to be there much it's reasonable vale for money. Thankfully the bed was comfy and the sheets good quality. The staff were friendly and helpful.

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest, Thanks for taking the time to write a review and provide us with important feedback. I was pleased to read you found our staff to be helpful and friendly, your bed was comfy and that you felt it was resonable value for money. The ground floor rooms can be darker as they don't get the same natural light... More 

Ningbo, China
Top Contributor
94 reviews 94 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 14, 2014 via mobile

Friendly staff, decent facilities and excellent location make this ordinary motel above average. For us it was the garden with rhododendrons in bloom which were the best feature. That some of the, are the fragrant variety make the pleasure keener. We had excellent weather late October and the location near the Otago University mean that there are plenty of cheap... More 

Was this review helpful? Yes
Dean N, General Manager at Quality Hotel Cargills, responded to this review

Dear Guest, Thanks for taking the time to provide the Hotel and online community with feedback regarding your stay at Quality Hotel Cargills. I am pleased you found the staff helpful, our location excellent and made special mention of our courtyard garden, it truly is a point of difference for the Hotel. It is great also to hear you had... More 

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