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Ibis Christchurch

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107 Hereford Street, Christchurch 8140, New Zealand
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Ibis Christchurch
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614 Reviews from our TripAdvisor Community

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Traveler rating
    129
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    149
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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    (133)
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Brisbane, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My friend and I stayed here for three nights. It was comfortable and clean. The staff are friendly and it is close to the restart mall and cathedral square. The buffet breakfast is only open on Saturday and Sunday. We signed up to the Accor group so we got free wifi in our room which was good. I would stay... More 

Was this review helpful? Yes
Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW

I think one of the greatest things about the Ibis (worldwide) is their consistency - you know exactly what to expect every time; clean room, decent bed and facilities and friendly staff - the Ibis in Christchurch is no different. Standing high in the city centre, Ibis Christchurch is in a great location and we enjoyed our stay. Thank you... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
41 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a small room with no view, but that wasn't a problem as we were there to stay right after our flight. It's a really basic hotel like all the other Ibis', but good enough if you just need a place to sleep. It is near the Restart mall and the earthquake museum.

Was this review helpful? Yes
Alexandra, New Zealand
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located walking distance to the Restart container mall. Around the hotel there are many building sites.... The hotel parking is $25 for over night which is expensive! You can park on the street with pay miter until 5pm and from 5pm-9am it's free. The rooms are compact but of good standard. The hotel in general is modern... More 

Was this review helpful? Yes 1
Tim D, General Manager at Ibis Christchurch, responded to this review

Dear ItchyFeetsNZ, Thanks for posting your review and I was pleased to see that you enjoyed your stay. Our undercover secure basement car park is $25 a night and this gives direct access via the lift to the rooms. We also have another car park next to the hotel which is cheaper but outside and then as you point out... More 

Brisbane, Australia
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed two nights. Friendly, helpful staff, comfortable bed and good breakfast. Dinner available.Good coffee. In the city area and easy to walk around or catch the tram. Close to shops, restaurants etc. Would stay again.

Was this review helpful? Yes 1
Tim D, General Manager at Ibis Christchurch, responded to this review

Dear brenc25, Thank you for posting your review and we appreciate your extremely positive comments. I was really pleased to see that you liked our location and our friendly staff., as well as our restaurant. We would love to have you back again in the future. Best regards More 

Los Angeles
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There are plenty of hotels in Christchurch that deserve your business over this one. The staff wasn't very friendly, parking under ground is charged at a premium, the only free internet was in the lobby and never worked. If you have business in CHCH stay someplace else.

Was this review helpful? Yes 1
Tim D, General Manager at Ibis Christchurch, responded to this review

Dear gwinterboer, Thanks for posting your review and I am sorry that we didn't meet your expectations. Our secure underground basement parking does give direct access via the lifts to the guest floors. There are other cheaper options for parking including parking overnight on the street which is free as long as you can find a space. I apologise if... More 

Auckland, New Zealand
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

While the room's are on the smaller side, they are great value for what you're getting. While use to staying at the Pullman/Sofitel, found the Ibis to be pretty comfortable for what I paid. Only thing would be that they did welcome letters etc like another Accor Properties, that includes how to access your status benefits e.g. wifi so you... More 

Was this review helpful? Yes 1
Tim D, General Manager at Ibis Christchurch, responded to this review

Dear zkcjc, Thank you for posting such an awesome review and it was great that you enjoyed your stay. We will certainly take on board your comments about how to access your guest benefits. Thanks once again and we hope to see you again. Kind regards More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Clean tidy small cosy room but has wot you need friendly stuff although parking to expensive and you really don't have a option it was 25 a night in the basement or 20 next door in the construction zone felt like and other thing was all the little cost rung customer service house keeping forgot towls 20c to ring them... More 

Was this review helpful? Yes 1
Tim D, General Manager at Ibis Christchurch, responded to this review

Dear Danielle R, Thank you for posting your review and it was pleasing to see that you enjoyed your stay. I am perplexed about your comment that we charged you 20c to call our housekeeping as that would have been an internal call which we most definitely do not charge for. We do have a $5 room service delivery charge... More 

Victorville, California
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was comfortable for 3 of us in 1 king and 1 twin. Had a small refrigerator and tea/coffee making facilities. No view... Actually a block wall building behind hotel. We didn't need to park there gladly because it's expensive. Free half hour wifi in lobby. Front desk personnel were friendly and helpful. Need to get shuttle to/from airport.

Was this review helpful? Yes 1
Tim D, General Manager at Ibis Christchurch, responded to this review

Dear lesnkev, Thank you for posting your review and for highlighting our friendly and helpful staff. We do encourage them to be themselves and that is genuinely how they are. You pointed out that you had a room with a view of the building behind the hotel. Half of our rooms face the street and half are back facing. We... More 

Jakarta, Indonesia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there for 2 nights, starting at our first night here in New Zealand. Our flight arrived at midnite so we checked in to the hotel almost at 1 o'clock in the morning. Took us about 15 min from the airport, greet by the receptionist and got our key in less than 5 min (we made online check in a... More 

Was this review helpful? Yes 4
Tim D, General Manager at Ibis Christchurch, responded to this review

Dear Claudia, Thank you for posting your awesome review. I am so pleased that you took advantage of our on line check in to save you time, as when you arrive late at night all you really want to do is get to your room quickly. We are thrilled that you enjoyed our central location and that our service and... More 

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