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Novotel Christchurch Cathedral Square

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52 Cathedral Square | Central City, Christchurch 8140, New Zealand
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Novotel Christchurch Cathedral Square
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Novotel Christchurch Cathedral Square
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562 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington
Level Contributor
8 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here a few months ago and the hotel was lovely, friendly helpful service, nice clean rooms with comfy beds and they had the rugby on in the bar, always a bonus!!! Very central and quite a moving experience to stay in the middle of the city and to see close hand and up close what this beautiful city has... More 

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Sydney, Australia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent our first & last night in NZ here. Chose it because of the brand & in my opinion it is one of the best examples of the brand. The staff were all very friendly & very helpful. The rooms are quite large and very comfortable. As others have mentioned, the restaurant is very good. We wouldn't not normally... More 

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Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel has a good location within the city, which is sadly still repairing itself from the aftermath of the earthquake a few years ago. The hotel itself is in very good repair and the amenities are very good too. There is valet parking which I would recommend although getting to the hotel by car was a little more troublesome... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel located very near the cathedral (which was damage during big earthquake). Clean and big room for the whole family. The parking space is beside the hotel 10nzd for the whole day compare 35nzd valet from the hotel. The best part of the hotel is the square restaurant. A very good meal for the prices.

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common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The location is perfect !! The staff are very helpful. But the only problem is that there is no free wifi only in the lobby they provide wifi and this feels like an average Novotel hotel , didn't feel like a 4 star ( the rooms are small etc ) it feels like a 3.5 star if that exists

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good sized room, very well maintained. Perfect location to catch public transport and very close to the best restaurants.The breakfast spread is quite good as well with eggs cooked to your choice. Loved the decor in the lobby. And the best part is the most helpful Queenslander concierge!

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Auckland, New Zealand
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is good option for business. Has restaurant with decent breakfast. Have been many times in past couple of years. Great for staff friendliness and service. Couldn't fault it. Negatives is there is no free wifi - which for the price should come as standard. Otherwise it's a great example of a Novotel. Slightly overpriced but that's a reflection of... More 

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Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Sarah, Thank you for your review. I am glad to hear that you have been generally pleased with our hotel and our team provides you with good service. We have recently started to offer complimentary unlimited internet to our existing Le Club Accorhotels members, or if anyone joins our loyalty program at the hotel. It is free to join... More 

New Delhi, India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a comfortable stay at the hotel. Great amenities and had a great meal in the restaurant. Bed was very comfortable. Shocking to see how much devastation still remains though. Staff was friendly and patient with all our queries.

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Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear vivalarasa, Thank you for providing us feedback regarding your recent stay with us. I am glad that you had a comfortable stay and enjoyed your meals in our restaurant. Also thank you for mentioning the great service you received from our team. Thank you for the review and I hope that you enjoyed your remaining travels. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here and loved it. we had Breakfast included and it was amazing with buffet and an array of choices definitely worth it. Beds are comfy, rooms are very clean and a smile on staff was always present. As a younger couple we felt very in place and would go back in a heart beat.

Was this review helpful? Yes
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Hayley, Thank you for promoting our hotel on Trip Advisor. I am glad that you enjoyed your stay and our team took good care of you. Thank you for telling us that you will return and we will look forward to welcoming you again. More 

Tel Aviv, Israel
Level Contributor
1,535 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 907 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a rather average Novotel, located in Cathedral square. Location-wise, the hotel is very central. On the other hand, being so close to the area that was so badly devastated in the 2011 earthquake does have its cons – most of the view consists of parking lots. We stayed at the hotel for two nights. Check in was quick... More 

Was this review helpful? Yes 3
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear TheShis, Thank you for talking the time to share your views. In regards to the bathroom, yes it is a unique design, the idea is to allow more space and ability for two guests to use it simultaneously. We do get mixed reviews from our guests and we record these to help us for future room designing. Based on... More 

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