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All 138 Christchurch hotels

Novotel Christchurch Cathedral Square

4.5 of 5 Hotel   |   52 Cathedral Square | Central City, Christchurch 8140, New Zealand
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89%
Ranked #31 of 138 Hotels in Christchurch
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jim D Wellington, Wellington, New Zealand
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376 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, Wellington, New Zealand
Top Contributor
55 reviews 55 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I walked over from the Christchurch Office at around 6.30 into the grey gloom and eeriness of the CBD in rebuild mode. A distinct East Germany feel. What a pleasure to round the corner and see the welcome lights and warmth of the new Novotel. The front desk staff friendly and efficient and recommended an in-house dinner booking given the... More

Was this review helpful? Yes 1
Waimamaku, Northland, New Zealand
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great Hotel, We had a business conference in the hotel. Conference room well set up, Food and drinks available. Staff were absolutely wonderful, the meals were absolutely delicious, Thank you so much for taking care of us. I will enjoy coming back again and see how much Christchurch has improved over the next few years. People are so positive, the... More

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

With a city surrounded in rubble, this truly is a clean, tidy and comfortable hotel. We were here for one night, beds were comfortable. We had a room looking over the theatre and my son had a room over looking the cathedral. Buffet for breakfast was ok, not top quality and the coffee in the vending machine was fit for... More

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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel in the centre of Christchurch. We were made to feel very welcome by the team here. Commendation to all staff for looking after us. Good Gym and great food. I was very surprised at the level of quality of the Novotels experienced in NZ compared to Australia and Fiji. Worth staying a bit longer.

Was this review helpful? Yes 2
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear thebigcutz, Thank you for your comments. We are very pleased to hear that our staff looked after you and you enjoyed the facilities at out hotel. Thank you again for your comments and we look forward to welcoming you again. More

St. Louis, Missouri, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This hotel is centrally located in the heart of Christchurch and is only one of a few high rise buildings that remain in the central city following a major earthquake three years ago. The hotel is a true four star establishment with clean modern rooms and friendly staff. We were on an upper floor and had great views over the... More

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Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Jan, We are pleased to receive your feedback for our hotel, thank you for taking the time to share this. As per your comments, our hotel’s location in the centre city gives our guests a good snapshot of the re-build of the city. We look forward to welcoming you again on your next visit to Christchurch. More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Comfortable 2 night stay. Staff friendly and helpful. Room reasonably spaciius. Valet parking not cheap but worthwhile and is undercover. Parking elsewhere appears to be 12 hours max only, complicated. Breakfast excellent and enjoyed evening meal in restaurant also.

Was this review helpful? Yes 1
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear aniwa2014, Thank you taking time to share your views on Trip Advisor. I am glad to see that you liked your room and the meals in the restaurant. We do recommend valet parking to everyone as it is secure and hassle fee. Thank you again for sharing your thoughts and we look forward to welcoming you again. More

Whangarei, New Zealand
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been coming here since they reopened post quake, and it just keeps getting better. On a busy customer run south this is a great stop point when I'm on the road. They had given our visit extra attention with lovely teas and even a delightful welcome platter of sweet treats for our arrival. There is a convenient place... More

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Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Thomas, Thank you for placing your feedback. Our Assistant Manager Geoffroy went the extra mile to buy the teas you like. He will be very happy to hear that you enjoyed it. We look forward to welcoming you again in November. More

Sydney, Australia
Top Contributor
55 reviews 55 reviews
49 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I book a Novotel I usually expect a 3 or 3.5 star property that is clean, reasonably modern, but nothing too special. Christchurch's Novotel definately exceeded that expectation. The hotel and room felt brand new. I had a spacious room with views over the city. The room's fitout was modern and high quality. Staff at check in, check out,... More

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Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Andypf, Thank you for sharing your views on Trip Advisor. Our rooms indeed have been fitted out to a very high standard and I am pleased to hear that you enjoyed it. It is also great to hear that you could make the most of our central location with New Regent Street and the ReStart Mall in close proximity.... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nicely renovated Hotel in the middle of the work in progress around Cathedral Square. Check in was excellent, very helpful and informative. The room had innovative design but would have benefitted from being a metre wider and having less large furniture (bad idea designers, style over function). Food and drink very good and sensibly priced. Parking was an absolute rip... More

Was this review helpful? Yes 1
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear BillyBirdIBT, Many thanks for your review on TripAdvisor. Our rooms are innovative, however we appreciate your comments regarding the large furniture. We will pass this on to be used as feedback for future room designs. I am sorry about the misunderstanding about car parking. All the cars given to us for valet are parked overnight in our secure basement... More

Lower Hutt
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well appointed, this hotel has been upgraded and modernised since the earthquake. Clever design in the room we had. Wasn't so keen on the lock to the sliding door to the bathroom. Hotel is situated just across from Christchurch Cathedral. Not many eating places have opened up yet in the city centre but could walk about 10-15 minutes away or... More

Was this review helpful? Yes 1
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Hi Heather, Thank you for your feedback. We are glad that you enjoyed your stay at our hotel and my team looked after you well. I have taken a note of your comment regarding the bathroom door and will look into it. We look forward to your next visit. More

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Additional Information about Novotel Christchurch Cathedral Square

Address: 52 Cathedral Square | Central City, Christchurch 8140, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Christchurch Cathedral Square 4.5*
Number of rooms: 154
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Also Known As:
Novotel Christchurch Cathedral Square Hotel Christchurch

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