We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Christchurch Cathedral Square

4.5 of 5 52 Cathedral Square | Central City, Christchurch 8140, New Zealand
Hotel website
Hotel packages
Special Offer
NZ$30 Daily Hotel Credit
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
Novotel Christchurch Cathedral Square
Professional photos View all
Browse nearby
Novotel Christchurch Cathedral Square
Write a Review

421 reviews from our community

Traveler rating
    177
    195
    36
    8
    5
See reviews for
68
182
34
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (421)
  • Mar-May only
    (78)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (133)
  • Dec-Feb only
    (159)
All months
Melbourne, Australia
Top Contributor
90 reviews 90 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Novotel is nice and in the centre of the city across the road from the old cathedral. The rooms were clean and a good size, however the bathroom was very small with limited space. The walls could be a bit thicker because I could hear a baby and a young child crying and screaming all night. Not ideal for... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight whilst on a business trip. Novtel has really comfortable beds and always clean and tidy Great views over the earthquake destruction of the beautiful cathedral and the rebuild of inner CBD. All staff very helpful and onto it. The cheese platter on arrival was a lovely thought, shame the sun had melted the cheese!

Was this review helpful? Yes
Toledo, Ohio
Top Contributor
54 reviews 54 reviews
53 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for five nights while on a business trip in Christchurch. The hotel was clean and modern. Check-in and check-out were both efficient and friendly. Indeed I found the staff to be very friendly and helpful during my entire stay. I got the sense that the hotel management places a heavy emphasis on customer service. My room was... More 

Was this review helpful? Yes
Masterton, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for 1 night while delayed in Christchurch. We arrived late having been delayed at the airport for an hour waiting for transport to the hotel. The check in staff was very nice and gave us a complimentary bar voucher however after taking our bags to the room and going down to the bar, the barman told us they... More 

Was this review helpful? Yes
Auckland Region, New Zealand
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed by the elegance of this hotel. It was 5 star quality. The rooms were spacious with an Espresso ready to go..very nice... The bathroom was beautiful and very modern. A lovely restaurant and bar are on site where you can sit back in their comfy chairs and relax with a drink and food. Perfect location for... More 

Was this review helpful? Yes 1
Average Town, USA
Top Contributor
59 reviews 59 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Novotel is in a good location with very friendly staff. It seemed the reception needed more employees a few times, as there were a lot of customers in lines for assistance. The room was clean and quiet, but the beds were not the most comfortable. I would recommend the hotel, but would probably seek other accommodations based off the... More 

Was this review helpful? Yes
Valdobbiadene, Italy
Top Contributor
80 reviews 80 reviews
42 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I spent 3 nights at this Novotel location. I was already familiar with this hotel chain and I can tell this is one of the best looking I've been to. The location is right in downtown Christchurch, beside the famous cathedral. I got there after only 20 minutes drive from the airport. The surrounding after the earthquakes is quite amazing... More 

Was this review helpful? Yes
Sydney, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This Novotel is of a modern and high standard. The fixtures, fittings and furniture look brand new. It's a central location but Christchurch if you don't know is going through a long term re-build so there are only a limited number of restaurants within close walking distance. Daytime is fine as the re-start Mall has some good cafe's. The Restaurant... More 

Was this review helpful? Yes
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Paul, Thank you for writing about our hotel on Trip Advisor. I am glad that you liked your room and also you could take advantage of our central location and close proximity to Re:Start mall & other centre city attractions. The offer in the restaurant was a one-off and I am glad that you enjoyed it. Thank you for... More 

Mountain View, California
Top Contributor
60 reviews 60 reviews
50 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

+ve Ok included breakfast with eggs, milk and cereal, fruit juices, fruit flavored milk drinks, bread, pastries and make your own fresh juice option for vegetarians. Fridge in room with mini bar items is open allowing one to keep personal items. -ve Wifi not included, one has to pay extra to get 2hr, 24hr (20NZD) or weekly plans, though you... More 

Was this review helpful? Yes 1
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear R K, Thank you for reviewing our hotel on Trip Advisor. I am glad that our buffet breakfast selection was suitable to your requirements. With regards to internet, in addition to the Mac station in lobby we also offer 30 minutes complimentary wifi to all our guests in the lobby area. Currently we are in process of reviewing our... More 

Taupo, Waikato, New Zealand
Top Contributor
53 reviews 53 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Myrtle and I arrived and went up the stairs to quite a busy atmosphere. There seemed to be a large touring group there. Loads of space so this all added to the buzz. The barman was from Glasgow originally and had a great personality. He was upbeat and looked like he enjoyed his job. He was quick and professional with... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Christchurch Cathedral Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Christchurch Cathedral Square

Address: 52 Cathedral Square | Central City, Christchurch 8140, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Christchurch Cathedral Square 4.5*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Priceline, Cheap Tickets, Orbitz, Agoda, EasyToBook, Travelocity, TripOnline SA, Despegar.com, Odigeo and Tingo so you can book your Novotel Christchurch Cathedral Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Christchurch Cathedral Square Hotel Christchurch
Hotel Style:
#11 Business Hotel in Christchurch
#27 Romantic Hotel in Christchurch
#28 Family Hotel in Christchurch
#29 Luxury Hotel in Christchurch

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (83)
Viewed
View from room (23)
Viewed
Bathroom (7)
Viewed
Room/suite (26)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (8)
Viewed
Dining (7)
Viewed
Business center/function rooms (3)
Hotels you might also like...
Check In Check Out
Price Your Stay