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Novotel Christchurch Cathedral Square

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52 Cathedral Square | Central City, Christchurch 8140, New Zealand
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1 room 1 guest
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Novotel Christchurch Cathedral Square
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573 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ilfracombe
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great room with a view that stretched across the city and the mountains beyond. A shame that so much was destroyed during the earthquake, as the area was so quiet. Hotel room was a little crapped for 2 adults 2 children and luggage, but it was clean and tidy, with a nice bathroom. Beds were comfortable and suited our needs.... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Was recommended the Novotel in Christchurch by work colleges as this was the first time for me in this NZ city. The hotel was central for what i needed to do for the trip. The room was great, and the restaurant was great for early breakfast and was just as good for dinner. The staff were engaging in conversation and... More 

Was this review helpful? Yes 1
London
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Christchurch was one of my favourite small cities in the world. It seems to be taking an age to rebuild but the Novotel presently stands among the rubble turned into temporary car parks as something of a vision for the future. Reopened recently it is fresh, the rooms very modern and well designed and all in all a really good... More 

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Brisbane, Australia
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Be warned guys, whilst this is located in the middle of the CBD, the CBD doesn't really exist in Christchurch... at least for the moment whilst they're rebuilding it - this is not the Novatel's fault, its just unfortunate that such a nice hotel is the only thing standing for a hundred metres and then some in any direction. It... More 

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Sydney
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had a room overlooking the cathedral. great room. I arrived in Christchurch by bus from within New Zealand. I received a number of texts before arriving. First as a pre welcome then one on how to get to hotel from the bus interchange. This may have been due to the current conditions in Christchurch post earthquake. Either way it... More 

Was this review helpful? Yes 1
Auckland Region, New Zealand
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff are great. It is a nice easy walk to Cashel St and New Regent St. Beds are very comfortable and the rooms in great condition. A warm welcome when you arrive and the bar staff are fabulous. Just opposite the Cathedral Square. Excellent spot for a weekend stroll.

Was this review helpful? Yes 1
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Chapstar, Thank you for your positive feedback. I am pleased to hear that you enjoyed your stay and our team was warm & welcoming. Thank you again for taking the time to write and please do visit us again. More 

Auckland Region, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the Hotel is great - the surrounding area is being developed after the earthquake so I can imagine that once Christchurch gets back on it's feet there will be a lot more around the hotel. We stayed in an executive room with 2 double beds and the room was small but it was comfortable and clean. The... More 

Was this review helpful? Yes
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Tracey, Thank you for sharing your experience on Trip Advisor. I am sorry to hear that our staff let you down on more than one occasion, especially at 7am in the morning. I sincerely apologize for the inconvenience caused. I have also noted the poor service in restaurant and your dissatisfaction with Wi-Fi and will certainly look into these... More 

Bangkok, Thailand
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located just right next to the cathedral, the surrounding areas are being re-developped from the earthquake, so there might be some challenges if you intend to drive to the hotel, even worst by bus as the nearest bus stop is about 400 meters away. The room is large, new and very clean with a view of... More 

Was this review helpful? Yes 1
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear DioEkapoj, Thank you for your great feedback. I am glad that you enjoyed your stay. Also thank you for mentioning Mai for her attentive and welcoming service. I will pass on your feedback to her. You are right, there is a lot of construction in the area, however we are looking forward to the city’s bright future. Thank you... More 

Adelaide
Level Contributor
457 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here before (some years ago) and recently stayed again for three nights while on business in Christchurch. It's quite a lovely hotel right in the centre of what is left of Christchurch. Rooms are a good size and staff are very attentive. While I didn't eat any meals in house other than breakfast, the meals I observed looked... More 

Was this review helpful? Yes 1
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear ozvpm_andy, Thank you for promoting our hotel on Trip Advisor. I do notice that this your second positive review about us, thank you for this. I am glad that were pleased with all aspects of our product and service. We appreciate your loyalty and look forward to welcoming you back in near future. More 

Napier, New Zealand
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The service is outstanding throughout this hotel. The rooms are good without being great, everything is quite compact. The bed is a king and comfortable, however the aircon fan was too noisy which deterred from the overall experience. The higher floors provide excellent view of the inner city. The fit-out trails the Auckland Airport Novotel in quality and style in... More 

Was this review helpful? Yes 1
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Kiwis_in_Brit, Thank you for feedback about the hotel. I am glad you enjoyed your stay and our team took good care of you. I have taken a note of your comment about the air-con and will ensure that we work on this aspect. Thank you again for writing and we look forward to welcoming you back. More 

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