We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 139 Christchurch hotels

Novotel Christchurch Cathedral Square

4.5 of 5 Hotel   |   52 Cathedral Square | Central City, Christchurch 8140, New Zealand
Hotel website
Affiliate website
Hotel amenities
Special Offer
Up to 30% Off
Save Saved
You added Novotel Christchurch Cathedral Square to your Saves list
Novotel Christchurch Cathedral Square
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
89%
Ranked #31 of 139 hotels in Christchurch
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
GrantHay Auckland Region, New Zealand
  • Overview
  • Reviews (351)
  • Similar Hotels
  • Photos (84)
  • Amenities
  • Q&A (1)
  • Room tips (36)
  • Location
  • More
Write a Review

351 people have reviewed this hotel

Traveler rating
    154
    157
    29
    7
    4
See reviews for
59
162
28
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a very enjoyable stay. Pleasant design and décor in the foyer, restaurant and bar. Upgraded to room on 13th floor looking out over the Cathedral. Found the bed and pillows a little firm for my taste. Front of house staff were friendly and obliging. Great position in the center of the city from which to explore the earthquake... More

Was this review helpful? Yes 1
Napier, New Zealand
Contributor
15 reviews 15 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Novotel Christchurch for 2 nights, the staff on arrival super helpfull and the breakfast lady especially very friendly. The rooms are normal novotel rooms except the bathrooms are kind of weird. The only negitive I have is the beds were very uncomfortable, they are slat and dont have any topper on the top of the mattress.... More

Was this review helpful? Yes 1
Hamilton, New Zealand
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Just spent 3 nights here. Wonderful room on top floor with large and view of city. The service was terrific and very friendly. Parking was fine as disused sections all around at present. Everything very clean and modern. Free wifi was a pleasant surprise. Had lovely meal in restaurant. Will certainly be back. Being Accor member really helps.

Was this review helpful? Yes
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Hi Tommo! Thanks for your review...I'm glad you enjoyed your stay. I hope we can see you back again. Kind regards Carl and The Team at Novotel Christchurch. More

Timaru, New Zealand
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed here for work, the hotel was really lovely. Great friendly and efficient staff. Big clean room with a stunning view of the city and the port hills. I would say the only thing that let it down was the parking. But as the city is in the middle of a rebuild it is something that will improve... More

Was this review helpful? Yes 2
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Charlotte, Thanks for your review on TripAdvisor! Not sure what you mean about the parking?..Can you come back to me on that? We have secure parks under our hotel, valet parking and (far be it from me not to try and sell our valet parking service) but free parking abounds because of the empty space around the hotel, wonderfully... More

Northam, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself and my partner stayed here for 1 night at the start of our trip. We arrived early morning cold, foggy and a bit damp. We thought we would see about check in early. possible of a small charge. Maybe even a small discount for being an Accor Loyalty member. So we asked. To be told about $120. Are you... More

Was this review helpful? Yes
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Hi Bruce and Amber, $120 dollars...no way!! I'm going to check that out..good lord ... and an ACCOR Member to boot! Gawd, we really do trip ourselves up sometimes don't we?.. drop me an email so I can follow it up for you.. I'm glad you liked Andrew at the front door..I'm assuming it was him..EVERYONE says he's awesome!! Many... More

Foster City, California
Top Contributor
54 reviews 54 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for two nights on our honeymoon. We were Very pleased with it - this is such a nice hotel! Bad things: Wi-Fi isn't free, most of the area nearby is still under construction, there is no parking Good things: the rooms are modern, clean and very comfortable, the staff is incredibly nice and helpful,... More

Was this review helpful? Yes
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Hi Jen D, Thanks for posting your comments on TripAdvisor – Good and bad! We continue to struggle with the free Wif-Fi issue..but we’re getting there thank you! Yes, our city is under construction, we will have a whole new futuristic green city as a result. We have tons of parking, free around the hotel, and 25 valet spaces (secure)... More

Top Contributor
51 reviews 51 reviews
42 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for just one night, and was very happy with the choice. Its an oasis in the midst of all the reconstruction in the city. Friendly staff who are there to help, and know when to leave you alone.

Was this review helpful? Yes
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Hi Abeb 1900 Many thanks for your TripAdvisor comments! We appreciate them. I'm glad you enjoyed your stay and hope we can welcome you back. Kind regards Carl and The team at Novotel Christchurch. More

Brisbane, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 24, 2014

Had a lovely few days at this hotel and we were very well looked after. The staff were very friendly and welcoming. The room was well laid out and comfortable and I slept really well. We ate at the restaurant as there is limited availability elsewhere due to the earthquake damage. I am gluten intolerant and the staff were very... More

Was this review helpful? Yes
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Dear Zoe E, Many thanks for your kind feedback on TripAdvisor., I'm glad we were able to satisfy your needs gluten free and that the staff were very friendly and welcoming. The Chef does love to go out and talk to guests..hes a friendly fellow!. I am happy that our service made a difference to you. Kind regards Carl and... More

Invercargill, New Zealand
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 20, 2014 via mobile

Hotel is lovely and cosy. Service is brilliant but I was here on business and due to the lack of restaurants around the place had to order room service. So tasteless. No salt on food and was so dissapointed with the lack of taste ad watery jus. Expensive tasteless meal. But can't not fault th hotel and facilities and staff.

Was this review helpful? Yes 2
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

To NZ Traveler 81 Thanks for taking the time to tell us about your experience at the Novotel Christchurch. We are pleased that you could not fault the hotel facilities and our staff, but disappointed that we did not come up to scratch with the room service. We have noted your comments. Look , I hope you will visit us... More

Auckland
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 16, 2014

Christchurch without a doubt has had a hard time since the earthquakes that rocked the city. This hotel stands out on the skyline as it is right in the city but nice and modern and new and very safe feeling. Sid the front of house manager went out of his way to look after us. The rooms are very modern... More

Was this review helpful? Yes
Carl B, General Manager at Novotel Christchurch Cathedral Square, responded to this review

Hi Dramatic Auckland, Many thanks for your kind posting to TripAdvisor! I'm glad you enjoyed our hotel and Yes, Sid IS awesome! the guests love him and his Team loves him too, I'm glad he looked after you. We look forward to seeing you back again. Kind regards More

Owners: What's your side of the story?
If you own or manage Novotel Christchurch Cathedral Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Christchurch with
any amenities

Been to Novotel Christchurch Cathedral Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Christchurch Cathedral Square

Address: 52 Cathedral Square | Central City, Christchurch 8140, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Christchurch Cathedral Square 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, ACCOR, Orbitz, Hotels.com, Cheap Tickets, Venere, Agoda, Tingo, BookingOdigeoWL and Otel so you can book your Novotel Christchurch Cathedral Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Christchurch Cathedral Square Hotel Christchurch

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Hotel & grounds (5)
Viewed
Dining (4)
Viewed
View from room (11)
Viewed
Bathroom (6)
Viewed
Room/suite (19)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (8)
Viewed
Dining (7)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#19 Business Hotel in Christchurch #24 Romantic Hotel in Christchurch #27 Family Hotel in Christchurch #27 Luxury Hotel in Christchurch
Hotel Class
Official Description (provided by the hotel)
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (Re-opened 2013) is elegantly positioned along side the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star Hotel. Come to Christchurch and experience the style and sophistication of a 4+ star Hotel in Christchurch. ... more   less 
Number of rooms
154

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Novotel Christchurch Cathedral Square and other travelers.
1 question
4 days ago

See all questions (1)

See which rooms travelers prefer