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All 138 Christchurch hotels

The Ashley Hotel

3.0 of 5 Hotel   |   106 Mandeville St, Christchurch 8004, New Zealand
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47%
Ranked #86 of 138 hotels in Christchurch
A recent review
5 of 5 stars reviewed 2 weeks ago
Allan T Brisbane, Australia
  • Reviews (76)
  • Photos (9)
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  • Room tips (24)
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76 people have reviewed this hotel

Traveler rating
    5
    31
    29
    9
    2
See reviews for
4
46
7
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Brisbane, Australia
Contributor
18 reviews 18 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had one night on our arrival into NZ. The service and smile on arrival was excellent. Rooms for price were also excellent. Very comfortable bed and grassy shower. We didn't eat there so cannot comment on food quality. Would recommend as an overnighter or maybe a couple of nights.

Was this review helpful? Yes
Melanie H, Guest Relations Manager at The Ashley Hotel, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us in particular our friendly service, great value and comfortable beds. We are however a little confused in the way you refer to our shower as "grassy", we hope this is positive, but please do not hesitate to contact us if there was any issue. Once... More

Birmingham, UK
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our travel agent booked us in here on two separate occasions, once when joining the transalpine railway and another when we were flying out of Christchurch. Staff on both occasions couldn't have been better, especially Suzanne. To call The Ashley a hotel is slightly misleading, as the glass fronted rooms gives the distinct impression of being in the 'Red Light'... More

Was this review helpful? Yes
Melanie H, Guest Relations Manager at The Ashley Hotel, responded to this review

Thank you for your feedback. We appreciate your kind words relating to our levels of customer service and also your time taken to leave your comments. We immediately investigated your concern relating and have spoken to our staff in better ways in dealing with that type of situation. We apologize that this made you feel uncomfortable during and have taken... More

Wellington, New Zealand
Top Contributor
205 reviews 205 reviews
29 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed June 28, 2014

I stayed here for a couple of nights while I was down for a conference. It's clean and tidy, handy to the CBD and restaurants, but there was a boiler room or something next to my rom which made a bit of noise during the night. For a short stay, when you're out all day, this is just the sort... More

Was this review helpful? Yes 1
Melanie H, Guest Relations Manager at The Ashley Hotel, responded to this review

Thank you for your review. We are glad that you enjoyed your stay with us and thank you for your kind words regarding our clean and tidy rooms and convenient location. We are surprised with the noise coming from the boiler room and are currently looking into this to see if there is anything we can do to improve this.... More

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

Stayed here on recommendation from partner hotels and did not disappoint. Clean and comfortable rooms. Great location and friendly staff. Good value to for Christchurch would definitely recommend for an overnight stay.

Was this review helpful? Yes 1
Melanie H, Guest Relations Manager at The Ashley Hotel, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us especially our clean and comfortable rooms, convenient location and friendly staff. Once again thank you for your review and we hope to see you again on your next visit to Christchurch. More

Albany, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here in April 2013 and found this property to be excellent. We only stayed for one night as we were hopping onto the TranzAlpine the next morning. The room I was in was good and comfortable and I loved receiving the welcome cupcake in our room it was a lovely touch. The breakfast the next morning was hot... More

Was this review helpful? Yes
Melanie H, Guest Relations Manager at The Ashley Hotel, responded to this review

Thank you for your review. We appreciate all feedback and are delighted that you enjoyed your stay with us especially our comfortable rooms and friendly staff. Once again thank you for your comments and we look forward to your next stay with us. More

Noosa, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 5, 2014

The Ashley Hotel has seen better days but it's clean, comfortable and provides all the basics. Our stay was overnight so the floor-to-ceiling front windows were not an issue but as there are facing hotel wings 15 metres apart it would be an understandable privacy issue for long stays. Room features a large wall mounted TV, electric jug and plenty... More

Was this review helpful? Yes
Melanie H, Manager at The Ashley Hotel, responded to this review

Thank you for your review. We appreciate your time taken to leave your feedback and your comments go a long way in our strive to provide the best service for our guests. Thank you for your comments regarding our comfortable rooms and convenient location. The fridges are located under the desk in the rooms. Once again thank you for your... More

Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 25, 2014

The room was on the ground floor, near to reception, so with floor to ceiling tinted glass it did feel like being in a goldfish bowl. For any privacy you have to fully close the curtains day and night. The bathroom was a little tired, the vanity unit was heavily stained, and the notices to LOCK all doors and windows... More

Was this review helpful? Yes
Melanie H, Manager at The Ashley Hotel, responded to this review

Thank you for your feedback. We apologize that we did not meet your expectations during your stay and have taken your comments on board in our strive to provide the best possible service for our guests. Our floor to ceiling windows gives guests the option if the want more of an open feel or privacy with curtains. Our notice to... More

Ashburton, New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2014

We needed a hotel in the Riccarton area and we chose the Ashley. We booked by phone and the receptionist, Jessica, was friendly and efficient. The hotel has a Qualmark rating of three stars plus, and did not disappoint. The same receptionist greeted us on arrival and was bright and welcoming. We had a suite which had two bedrooms, one... More

Was this review helpful? Yes
Melanie H, Manager at The Ashley Hotel, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us and appreciate your time taken to leave your comments regarding our friendly staff and clean and comfortable rooms. Once again thank you for your feedback and we look forward to seeing you again on your next visit to Christchurch. More

New Delhi, India
Contributor
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 2, 2014

Me and my wife stayed in this hotel in the first and last night of our trip to the south island...the rooms were neat and clean..the staff was very good...the locality was very nice...the place was in the heart of the city and accessible to malls and restaurants nearby...

Was this review helpful? Yes
Melanie H, Manager at The Ashley Hotel, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay with us and thank you for your comments regarding our neat and clean rooms, friendly staff and convenient location. Once again thank you for your review and we hope to see you again on your next visit to Christchurch. More

Melbourne, Australia
1 review
3 of 5 stars Reviewed March 23, 2014

This hotel was chosen by our travel agent.Location is very good.In our 2 night stay,we also experienced the "fishbowl effect on the 1st floor.Staff were pleasant.There is a notice in the room stating"do not leave windows or doors open",so we did not and each morning we had heavy condensation running down the glass door and windows. By the time we... More

Was this review helpful? Yes
Melanie H, Manager at The Ashley Hotel, responded to this review

Thank you for your feedback. We apologize we did not meet your expectations but take heart that you enjoyed our convenient location and friendly staff. The security notice on the door is for when leaving the room to remind you to lock your windows and doors to keep your belongings safe. Guests are more than welcome to open windows when... More

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Additional Information about The Ashley Hotel

Address: 106 Mandeville St, Christchurch 8004, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Ashley Hotel 3*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Ashley Hotel Christchurch is a newly refurbished, 45-room hotel that delivers a charming, relaxed and convenient experience. The Ashley Hotel is located in Riccarton, within walking distance of Hagley Park, shopping malls, dozens of restaurants and cafés, Christchurch Hospital, the train station and plenty of other Christchurch attractions. We offer several different Christchurch hotel room types, perfect whether you are visiting for business, holiday or as part of a group. For your convenience, The Ashley Hotel also has disabled facilities. Whatever your reason for visiting Christchurch, enjoy it in comfort and style at The Ashley Hotel Christchurch. ... more   less 
Number of rooms
45

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Ashley Hotel and other travelers.
1 question
10 days ago

See all questions (1)

Questions? Get answers from The Ashley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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