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All 137 Christchurch hotels

Heartland Hotel Cotswold

3.5 of 5 Hotel   |   88-96 Papanui Road, Christchurch 8014, New Zealand
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Heartland Hotel Cotswold
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Ranked #66 of 137 Hotels in Christchurch
A recent review
4 of 5 stars reviewed 1 week ago
SuzyBSydney Sydney
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154 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney
Top Contributor
60 reviews 60 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night at the Heartland in Christchurch as part of our NZ tour. We were given a suite which was very nice & spacious. Decor was dated but overall this was a good hotel. The dinner in the restaurant was good.

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear SuzyBSydney Thank you for sharing your comments in Tripadvisor. Your comments which I review with my management team are invaluable to our overall guest experience. I am happy you enjoyed your dining experience in Tudors on Papanui. I hope you enjoyed the rest of your travels around the beautiful South Island. Kind Regards Maree More

Invercargill, Southland, New Zealand
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked direct after looking in wotif. staff was great. Helping and working a good price. Room was clean, comfortable and spacious Good linen. Nice atmosphere Female drawback was no tissues Would stay again

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Bruce M Thank you for placing comments on Tripadvisor. I am glad your booking was made with ease and that your overall stay was enjoyable. We look forward to welcoming you back to Heartland Hotel Cotswold when you are next travelling up to Christchurch. Kind Regards Maree More

Nelson-Tasman Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Whilst the Staff are very friendly and extremely helpful the overall package for the dollar value is decidedly average. The furniture in the Royal Suite is of high quality but the decor and upkeep of such requires work. The bathroom was in serious need of maintenance. With water damage to walls etc. It smelt musty which is something I dislike.

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear technofrog Thank you for your feedback in regards to your recent stay at Heartland Hotel Cotswold.... I apologise that the room didn't offer you value for money and the issues you raised are being addressed. I am glad my team were helpful and friendly and that our service standards remained high.. Kind Regards Maree More

Ashburton, New Zealand
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was quite large, and the heaters work well. The bed was comfy and parking outside your room. The staff were all very lovely, especially whoever cleaned our room, even made up our baby's portacot. I thought that was very sweet. The only downsides would be the shower head is quite low, and the furnishings (kitchen/bathroom etc) are quite... More

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Angel D Thank you for placing feedback on Tripadvisor. it is always good to receive feedback as this allows us to constantly review our current practices. I hope we can welcome you back when you are next travel up to Christchurch. Kind Regards Maree More

Solapur, India
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 9, 2014

The rooms here are huge and comfortable. The beds are pretty large and cozy. The room heating and bathroom heating is pleasing. Hotel reception staff as well as Tudor restaurant staff is friendly and helpful.

Was this review helpful? Yes 1
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Okakashank Thank you for you for placing comments on Tripadvisor. I am glad you enjoyed your stay and that my team were friendly and helpful. I trust you enjoyed the remainder of your journey around New Zealand. Kind Regards Maree More

1 review
4 of 5 stars Reviewed October 7, 2014

We ended up staying here in a family suite when an earlier dreadful experience with the Randolph motel , see my other review, meant we were left with nowhere to stay. Originally we chose this due to its location and the fact that family rooms had two bedrooms. Someone had said it was a little dated but being mockTudor I... More

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Ruby 1279 Thank you for sharing your experience at Heartland Hotel Cotswold on Tripadvisor. I am very pleased to know that my team looked after you during what I am sure was a very difficult time. Kind Regards Maree More

Maldon, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 4, 2014

We only stayed here one night, and arrived very late in the evening. Check-in was very quick and the next morning a member of staff arranged for breakfast to be delivered to our room, very handy for our children after our late arrival. Spacious apartment and it was also very clean and quiet. Handy to be able to park right... More

Was this review helpful? Yes 1
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Veronica R Thank you for placing comments on Tripadvisor... I am glad my team left a memorable impression and that you enjoyed your stay. Kind Regards Maree More

Christchurch, New Zealand
Contributor
18 reviews 18 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 31, 2014

Not often you stay at a hotel in your own city but this was a three generation girls night out, and we were not disappointed. We could park at our room door. Room had a queen and a single and beds were deliciously comfortable. Room had everything we required and was warm and quiet. Would stay again if need arose.

Was this review helpful? Yes 2
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Carolyn M I am happy you enjoyed your "girls night” out in Christchurch. Our location is ideal being close to the Merivale precinct and/or the CBD. Our beds are definitely comfortable as they have the Scenic Hotel Group signature bedding which includes a custom made feather mattress topper. Hopefully we can welcome you back in the near future. Kindest... More

Adelaide, Australia
Top Contributor
82 reviews 82 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 26, 2014

The tudor style was a surprise in this city. A large hotel that spreads back from a busy road. Undisturbed sleep. Rooms large & fitted with basic furniture (sparse?). Breakfast was very good (at cost). Office staff very helpful. No shopping nearby but pub & a few Thai restaurants in walking distance. Parking at door.

Was this review helpful? Yes 1
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Greg T Thank you for sharing your experience at Heartland Hotel Cotswold on Tripadvisor. The Tudor style buildings certainly reflect the era and I receive many favourable comments. I am glad you enjoyed your stay and the breakfast offerings in our restaurant, Tudors on Papanui. Kind Regards Maree More

Singapore, Singapore
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 17, 2014

Spacious ( we had 2 bedrooms and one living room) ,warm rooms and comfy beds . Just love the overall cottage feel of the place . The restaurant on the second floor (Tudors) serves tasty food too ,and the restaurant staff was friendly and very polite . Our best hotel stay in NZ . Only minus point was there was... More

Was this review helpful? Yes 1
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Gracie_Chen Thank you for leaving lovely comments on Tripadvisor..... I am so glad you enjoyed your stay at Heartland Hotel Cotswold. Kind Regards Maree More

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Additional Information about Heartland Hotel Cotswold

Address: 88-96 Papanui Road, Christchurch 8014, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Heartland Hotel Cotswold 3.5*
Number of rooms: 76
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Also Known As:
Heartland Hotel Christchurch

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