We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heartland Hotel Cotswold

3.5 of 5 88-96 Papanui Road, Christchurch 8014, New Zealand
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Heartland Hotel Cotswold
Professional photos View all
Browse nearby
Heartland Hotel Cotswold
Write a Review

165 reviews from our community

Traveler rating
    28
    69
    50
    11
    7
See reviews for
26
69
11
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (52)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (58)
All months
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This Hotel is OLD it has poor room security , the beds are bad , it has no air conditioning or fan and is not a pleasant place to stay. we also stayed at the Commodore Airport Hotel and this was very good in comparison

Was this review helpful? Yes
Newcastle
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at this hotel at the start of an APT tour and had booked an extra night prior to the tour to look around Christchurch The day we arrived was around 30 Degrees . after we walked to our room which was upstairs about 100 metres from reception ( no lift ) we found the room had no fan... More 

Was this review helpful? Yes
Erode, India
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Neatly constructed and situated in the center of the town has easy access to tourist spots. Has very spacious rooms with good basic facilities. Very helpful staffs. Very good food at the restaurant. It was projected as three star hotel but to me it did not impress me so. Nevertheless a decent hotel to stay at Christchurch!

Was this review helpful? Yes
San Luis Obispo, California, United States
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Christchurch is still doing a lot of rebuilding after the earthquake and this place was a refreshing change of pace from the big hotels. It's not fancy by any stretch of the imagination, but it was clean and quiet. The construction is from a much earlier era but our room had been updated and was very comfortable. The staff were... More 

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Bob N Thank you for sharing your experience on Tripadvisor. I am glad you had a memorable stay at Heartland Hotel Cotswold. I trust you enjoyed the remainder of your trip to New Zealand and hope we can welcome you back once again in the future. Kind Regards Maree More 

Chester-le-Street, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This felt more like a motel and if it had marketed itself as such it would have been fine but they have pretensions to be a posh hotel that don't quite work. The room was large but a bit drab and had odd inconveniences like the light switch being nowhere near the bed. They made a great fuss in the... More 

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear KEJ1964 Thank you for placing comments on Tripadvisor. I do recall the night you dined in Tudors on Papanui mid November and I sincerely apologise if you felt your meal was not up to standard. I am aware that the Restaurant Manager did try to accommodate your requests but unfortunately these were not satisfactorily met marring your dining experience.... More 

Christchurch, New Zealand
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would give 5 stars had the room we paid for been equipped for the 5 adults we booked to accommodate. We were provided 2 face washers, 4 towels, 2 drinking glasses & 4 wine glasses. We waited over an hour for the balance required to be delivered. Instead of 3 more face washers, we were provided 4 hand towels... More 

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear vennieanakin Thank you for sharing your experience on Tripadvisor. I also read your comments on our guest questionnaire and I do apologise for the inadequate amount of items in your room for 5 people...I have reviewed our procedures with the Executive Housekeeper to ensure this is not repeated. I am glad you enjoyed your stay at Heartland Hotel Cotswold... More 

Wellington, New Zealand
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 14, 2014

I stayed at the Heartland Hotel for the first time in early December just for the night, arriving around 10 pm and leaving promptly next morning for the airport. As a result didn't use much of the hotel's facilities but they looked inviting. The room was a little spartan but comfortable, and plenty of room. Good shower, comfortable bed, fairly... More 

Was this review helpful? Yes 1
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear JNCC Thank you for sharing your experience on Tripadvisor. I am glad you had a comfortable night and hope that you are able to stay longer on your next visit to enjoy all the hotel facilities. Kind Regards Maree More 

corlette
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 13, 2014

Stayed twice at this hotel as part of a coach tour of NZ.Shower over bath in both bathrooms..Very warm and very clean.Dinner was beautifully cooked and service first class and friendly.Easy checkout and the workers really loved their job as nothing was a problem.Gardens and outside clean and well maintained.It is an older style hotel and has kept the original... More 

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear mandyCorlette Thank you for your comments on Tripadvisor. I am very pleased to hear you enjoyed your meal in Tudors on Papanui and that my team left a memorable impression. The hotel has kept its original features depicting the "Tudor" era, 1485 - 1603. Kindest Regards Maree More 

Portland, Oregon
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 3, 2014

We stayed here for one night before starting a trip with Active Adventures New Zealand. This hotel is their first pick up spot. Our room was nice, even though we were in a room with two twin beds, we had a separate sitting room, so it was quite spacious. I liked the style of the hotel, old world look and... More 

Was this review helpful? Yes 1
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear PDXSD Thank you for sharing your experience on Tripadvisor. I am glad you enjoyed the "Tudor Charm" of Heartland Hotel Cotswold and in particular our spacious rooms. I trust you also enjoyed your travels around beautiful Aotearoa. Kind Regards Maree More 

Chichester, New Hampshire
Top Contributor
57 reviews 57 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 2, 2014

We spent two separate nights here during a coach tour. First night we were VERY tired from our trip (East coast US to Christchurch), and the fluffy bed and down blankets in our otherwise simple room were VERY welcome. On the return we were given a suite - two bedrooms and enormous living room - fun! We ate at the... More 

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear CalypsoReid Thank you for sharing your experience on Tripadvisor.... I am glad you were given a warm welcome from my team after the long journey from the USA. I hope you also enjoyed the remainder of your travels around New Zealand. Kind Regards Maree More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Heartland Hotel Cotswold? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heartland Hotel Cotswold

Address: 88-96 Papanui Road, Christchurch 8014, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Heartland Hotel Cotswold 3.5*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Priceline, Despegar.com, Orbitz, HotelTravel.com, Hotels.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Heartland Hotel Cotswold reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heartland Hotel Christchurch

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Dining (2)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (7)
Viewed
Bathroom (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay