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Heartland Hotel Cotswold

88-96 Papanui Road, Christchurch 8014, New Zealand
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Heartland Hotel Cotswold
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Heartland Hotel Cotswold
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182 reviews from our community

Traveler rating
    29
    76
    55
    14
    8
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27
76
13
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very Soft uncomfortable beds, floor carpet in room very sticky and dirty, bathroom tired, draught coming in from front door, no one to take bags or to show you to your room, wait staff rude,meals average

Was this review helpful? Yes 1
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Guest, thank you very much for taking the time to review your recent stay here at the Heartland Hotel Cotswold Christchurch. I am deeply disappointed that the carpet in the room appeared to be dirty and sticky as this is certainly not the standards we pride ourselves on here at the hotel. I will be following up with the... More 

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights a week apart at the start and middle of a tour. The place could do with some updating. I was in a huge suite type room the first time and I just couldn't get the space warm, the front door went straight outdoors and was very draughty. The second visit was a just one... More 

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Senior Contributor
29 reviews 29 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 15, 2015

Has the biggest Rooms for a Standard Hotel I have come across anywhere. The Hotel is nicely situated in the hotel strip of Canterbury which survived the 2010/11 Quakes. It's old Canterbury Architecture remains. The restaurants serves outstanding meals and the service is great along with the bar. It encapsulates New Zealand of Old and it's English Kentish style and... More 

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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 8, 2015

For $156 a night I got a room that looked and smelt like it would of done in 1970! Very old, uncomfortable couch and bed! Crappy shower! Just not worth that price! For $156 I would expect and demand better. I would definitely not come back if I had too. Bright side, people and service seemed good!

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Travelers are raving about these Christchurch hotels

Liverpool
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 31, 2015

I stayed here for one night at the end of a South Island tour, arriving in the evening and leaving at 6am the next morning, so my experience was limited. Staff were friendly and efficient, and I was glad of someone to manoeuvre my unwieldy bag round the Tudor alleyways and staircases! My room was huge and the bed was... More 

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Chandigarh, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 28, 2015 via mobile

The experience was wonderful because of the amazing architecture of the place. The morning buffet was good, bacon was really good. The rooms were cozy and they location was perfect as we did a round of 60% of the city. Great city, happy people and a good hotel.

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Christchurch, New Zealand
2 reviews
2 of 5 stars Reviewed March 26, 2015

Just stayed for two nights and am now covered in big red itchy bites. Chemist said bed bugs :( Rooms were clean although very tired and outdated. Not enough blankets or heating in rooms, I froze. Staff were excellent.

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Moraga, California
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed March 24, 2015

We finished a 2 week trip at the Heartland Cotswold in Christchuch. It is a nice property and the room we received was very spacious and an great place to sort out the end of a whirlwind tour. The carpets in the room are clean, but tired and I can deal with that. As well as the simple fixtures and... More 

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Lee-on-the-Solent, United Kingdom
Top Contributor
226 reviews 226 reviews
41 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed March 2, 2015

On arrival I was somewhat taken aback by the pseudo Tudor façade which seemed rather quirky. The apartment was spacious, clean and adequately furnished and nearby were restaurants (including two in the motel complex) and a small shopping mall. The staff (apart from one) were friendly and helpful. Two negative comments. As I have found in many hotels and motels... More 

Was this review helpful? Yes 1
Northampton, United Kingdom
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 2, 2015

This is a lovely looking hotel in a very good location just outside the centre of the city, with restaurants within walking distance in the Merivale area. The staff were very friendly and helpful and helped us to check in and print off our boarding passes for the next days flight home. The room was large with cooking facilities and... More 

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