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All 139 Christchurch hotels

Heartland Hotel Cotswold

3.5 of 5 Hotel   |   88-96 Papanui Road, Christchurch 8540, New Zealand
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60%
Ranked #62 of 139 hotels in Christchurch
A recent review
5 of 5 stars reviewed 2 weeks ago
616manishp Te Anau, New Zealand
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144 people have reviewed this hotel

Traveler rating
    27
    56
    45
    11
    5
See reviews for
17
63
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Te Anau, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Comfortable room with 5 star standard of cleanliness. free WiFi in the room for one hour and after that as well pretty reasonable charges. friendly staff. overall great experience. will definitely recommend.

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear 616manishp Thank you for you placing feedback on Tripadvisor. I am glad you enjoyed your stay at Heartland Hotel Cotswold and hope to welcome you back in the future. Kind Regards Maree More

Wanaka
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The location, comfort of rooms, quality of the bed, the standard of housekeeping, food and hospitality, and the friendliness and helpfulness of all staff, contributed to our most enjoyable time at the hotel We would definitely stay at the Heartland Cotswald again, it was excellent value for our money and our overall satisfaction was high We will certainly recommend it... More

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear gayanddon Thank you for sharing your experience on Tripadvisor. I am glad my team ensure you had a memorable stay. We hope to welcome you back to Heartland Hotel Cotswold next time you are visiting "The Garden City" Kind Regards Maree More

Christchurch, New Zealand
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We enjoyed a lovely, warm and comfortable stay! Our room was cosy, warm and spacious. We had dinner in the restaurant, Tudors. We were informed that it is their new menu and were absolutely delighted with our choice of meal, the Canterbury Merino Lamb Shoulder - it was delicious and quite different, highly recommended!

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Virna Thank you so much for sharing your experience on Tripadvisor. Yes, we have recently changed our menu and I do agree the Canterbury Lamb is delicious. Our wine and food selections have a "Cantabarian" focus and include herbs and fruits from our onsite edible garden. We look forward to welcoming you back when you are next in “The... More

Wellington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 5, 2014

Room 812. Very good size,included couch by window. Small fridge good amount of long life milk. Welcome piece of fudge and good amount of specialist teas. Issues has a in room power fuse switch which continued to blow when the heater and lights were on. Had to reset several time or turn off the heater to make a coffee. Raised... More

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Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Emma1963 Thank you for sharing your experience on Tripadvisor. I am glad you enjoyed the room and our offerings in particular the homemade fudge. Thank you for bringing the fuse issue to our attention to avoid another guest having the same experience. I apologise that you were inconvenienced during your stay. I would also like to extend an apology... More

Franz Josef, New Zealand
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

Have been here in May '14, stayed in June ' 14 and will stay again! Space and comfort inside rooms exceeded my expectations. Really quiet being a city hotel and so much space to move around. A must visit is the Restaurant/Bar.

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Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear DawnAmbadan Thank you for sharing your comments on Tripadvisor. I am glad you enjoyed your stay and dining experience. I have shared your comments with my team. We look forward to welcoming you back to Heartland Hotel Cotswold when you are next on this side of the Southern Alps. Kind Regards Maree More

Sydney, Australia
Top Contributor
74 reviews 74 reviews
58 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed here as part of a group. Very quaint hotel resembling a tudor inn. Rooms were very large and sparse. I had a connecting door which I was able to open, revealing another door to the room next to mine. I didn't try to open it because I could hear people inside. However I did lodge a chair against the... More

Was this review helpful? Yes 1
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear roselilycat Thank you for your comments on Tripadvisor. The hotel is in an excellent location and I agree the rooms are large and spacious. Your feedback is very much appreciated. Thanking you Maree More

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 4, 2014

Stopped here twice recently. Rooms spacious, clean and comfortable if not a little austere. Could have done with second mirror in living or bed room. A few paintings or decor to brighten up dark finish would help. Fold out stand for bags would help as existing built in one doesn't enable bags to open back. A little far from the... More

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear richmojp Thank you for sharing your experience on Tripadvisor. Your comments are much appreciated. I hope we can accommodate you a third time when you are next in New Zealand. Kind Regards Maree More

Auckland
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 2, 2014

My family and I spent six nights here in a two bedroom suite. Overall we were happy with the rooms which are a little dated and the decor is very sparse (no cushions on the sofa, pics on the wall etc) but it was clean and warm. Every morning around 6.30am a large truck would back up in the alley... More

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear BBsFamily Thank you for your comments on Tripadvisor. Firstly I would like to apologise for the issues you faced with the internet and also for the truck noise each morning. I have personally addressed the issue with the front desk staff member, as this attitude is certainly not the norm at Heartland Hotel Cotswold. I hope we can accommodate... More

wanaka
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 1, 2014

We stayed in the motel rooms, which the decor is pretty out-dated but it didn't worry us as it was a standard room. The bed didn't have enough bedding on it and we were cold. The shower head is too low, which is always annoying. A bit over priced for the room, but it was very close to Merivale restaurants... More

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Sperriam Thank you for placing your comments on Tripadvisor. Your feedback on the motel units is much appreciated. Kind Regards Maree More

1 review
3 of 5 stars Reviewed April 22, 2014

The rooms were spacious and comfy, could do with a picture on the walls to personalise it a little. Great location. Only downside was that a bus tour came in late and there was a lot if noise until about 12 midnight. But we would definitely stay again.

Was this review helpful? Yes
Maree W, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Pauline T Thank you for you feedback on Tripadvisor. I agree our location is excellent and our rooms are large and spacious. I hope we have the opportunity of welcoming you back again.... Kind Regards Maree More

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Additional Information about Heartland Hotel Cotswold

Address: 88-96 Papanui Road, Christchurch 8540, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Heartland Hotel Cotswold 3.5*
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Also Known As:
Heartland Hotel Christchurch

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
76

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