Booked room directly with hotel as offered same price as many of "bargain" websites. Staying one night in Christchurch with two young children so booked two bedroom apartment in old part of hotel. Can't compare to new part as didn't see those rooms. Old buiding very attractive with many old original features retained. Apartment fully self contained and more than... more

We arrived very travel worn but excited to be in Christchurch and NZ for the first time. The hotel did not disappoint. The location was very central and opposite the main square where the tourist information centre is located. The staff were very pleasant and our room was upgraded on arrival to a split level suite, although we did not... more

We were going to a night rugby game on Anzac Friday and wanted a central, comfortable location. I got the rate of $170 on Wotif and this was for a king size superior room, with 2 drinks vouchers and free parking for the night. The rate compared well with other central city hotels, so we went for it, even though... more

The room was nice and clean. I only stayed for one night. Staff was not very friendly or helpful. Only the bellboy was friendly. Front desk workers were not friendly or helpful. Especially during our departure. since we had arrive really late at night, we asked if it would be okay to stay for an hour passed check out til... more

As we were only in Christchurch for one night, we chose to stay somewhere central and were not disappointed. The Heritage is almost as central as it gets, yet in a quiet location. We were very excited to be staying in a split-level suite but this proved to be a big disappointment as it was located quite close to the... more

We used this hotel as our base while in Christchurch staying 2 nights at the beginning of our trip and again spending our last night there. The hotel is located in 2 buildings, the historical and ornate former goverment building and a more modern tower. We initially stayed in the tower and were given a huge room quite high up,... more

Booked here for one night. We were moved as the room we booked had a bath, this room didn't. Next room was better. Small overall, but probably standard for a hotel. Our expectations of this Hotel chain were high (we thought it is pretty well regarded in NZ as "top end"). Atmosphere was lacking, views weren't that great and the... more

Booked this place at the last minute via tourist information in Christchurch, having read favorable reviews in guide books. The room was very good for the price. It was spacious, having a separate lounge area and the bed was huge. The hotel is situated on Cathedral Square, which is a very central location. Our one night stay was soured a... more

We stayed here as part of our honeymoon and travelling wedding. The location was perfect for going around Christchurch. We stayed in one of the Penthouse studios which was a great room but you had to lug your luggage up some stairs as the room wasn't accesable by lift! more