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All 138 Christchurch hotels

Heritage Christchurch

4.5 of 5 Hotel   |   28 - 30 Cathedral Square, Christchurch 8001, New Zealand
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83%
Ranked #21 of 138 hotels in Christchurch
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Rosebud53 Christchurch, New Zealand
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261 people have reviewed this hotel

Traveler rating
    124
    76
    48
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Christchurch, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

A beautiful old building, bit tired in parts. The Staff were extremely pleasant and helpful which enhances your stay. Tui in The Maddison room was outstanding with her service and was extremely gracious, obliging and helpful despite her huge workload. The staff really made our stay pleasant.

Was this review helpful? Yes
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Rosebud53, Thank you for taking time to place your feedback in Trip Advisor after your stay earlier this month. I am very pleased to hear that our staff was extremely pleasant and helpful, enhancing your stay. I appreciate your positive note highlighting Tui at Maddisons Restaurant being gracious, obliging and helpful; I can assure you that we will acknowledge... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

2 bed apartment was amazing in quality and space. Given the quietness of the hotel and city in general, I can understand the competitive pricing. It will be good to return when Christchurch has recovered somewhat. Shame the restaurant is no longer open for dinner.

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Rabroom, Thank you for taking time to place your feedback in Trip Advisor after your stay earlier this month. As you would have noticed we currently have an ever changing landscape in the CBD, as work continues 2014 is the year where we will see a strong start to the rebuilding of Christchurch meaning more facilities will be available... More

Waimate North, new zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had a fantastic stay in this centrally located hotel. Amazing building and decor, with helpful and friendly staff. We stayed in a luxury two bedroom apartment which was perfect and great value for top hotel. The pool was a great hit with the kids. If we had stayed longer, it would have been good to make use of the... More

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Ana A, Thank you for taking the time to submit feedback on TripAdvisor, after your stay earlier this month. It is always satisfying to read such positive comments about our hotel. I agree that the building is amazing and one that we’re very proud of. Heritage Hotel Management opened the Old Government building as a 38 suites, luxury hotel... More

Wellington, Wellington, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed with my husband on a recent trip to Christchurch. Very comfortable hotel, great room, spacious and well appointed. Our one room apartment had plenty of space and comfortable bed. A little noisy in the morning, but Christchurch is a construction zone at present.

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Diane H, Thank you for your feedback subsequent to your recent stay at Heritage Christchurch. We are very pleased to know that you found our hotel comfortable and our rooms spacious and well-appointed and with a comfortable bed. I am very sorry to know that the morning noise inconvenienced you during your stay with us. As you mentioned, we... More

Hokitika, New Zealand
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 25, 2014

This is by far one of the nicest hotels I have ever stayed in. That are spacious, the most comfy bed. If you want comfort and quality, you will not be disappointed. The hotel was booked out, but we never heard a thing, was so quiet.

Was this review helpful? Yes 1
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Shona M, Thank you for taking time to provide us with your feedback earlier this month. It is always a pleasure to read that our hotel is one of the nicest hotels you have ever stayed in. I am glad that you found our rooms quiet, spacious and with a comfy bed. Heritage Christchurch is the latest hotel in... More

Timaru, New Zealand
2 reviews
5 of 5 stars Reviewed July 21, 2014

What a beautiful restoration. You must be so proud. The Heritage Hotel in Christchurch is stunning. Felt like royalty. Beautiful rooms and comfortable beds. The hallway are charming and great to have a spa and swim in house.

Was this review helpful? Yes
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Cunningham2014, Thank you for taking the time to submit feedback on TripAdvisor, after your stay in June. It is always satisfying to read such positive comments about our hotel. I agree that the building is amazing and one that we’re very proud of as you mention. Heritage Hotel Management opened the Old Government building as a 38 suites, luxury... More

Canberra, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 16, 2014

We had a lovely stay at the Heritage Christchurch. It was very central to everything we needed. The staff were exceptional and couldn't help us enough. We arrived fairly late in the evening and the staff were very welcoming and the had even put the heater in our room prior to our arrival which was a very kind touch. Although... More

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Louise T, Thank you for taking time to place your feedback in Trip Advisor after your stay earlier this month. As you would have noticed we currently have an ever changing landscape in the CBD, as work continues. 2014 is the year where we will see a strong start to the rebuilding of Christchurch meaning more facilities will be... More

Senior Contributor
42 reviews 42 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 8, 2014 via mobile

This hotel has been beautifully restored but they have not spent the extra few dollars that could make it a great boutique hotel in a city the needs more great five star hotels, they need king beds where they have queens, nice fluffy towels where they have badic hotel towers and few small things like this and it would be... More

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear andrewtravel, Thank you for placing feedback on TripAdvisor. I was disappointed to read your comments with regards to the issues that you encountered during your stay last December. I am pleased to let you know we have introduced the “tranquil bed’ sleep experience. Every suite in the hotel has a new bed with a plush mattress containing extra thick... More

Christchurch, New Zealand
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

We, a family of four that includes a three year-old and a four year-old, had a brilliant experience here. The staff (Tui) went far beyond her job to make us and the kids enjoy this sunday morning breakfast. Food was delicious and plentyful and the service was just brilliant. In a town where reminders are everywhere that we live in... More

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear DarthFD, Thank you for taking the time to submit feedback on TripAdvisor. It was pleasing to read that you enjoyed an early Sunday morning breakfast at Heritage Christchurch, and you found our hotel an oasis in a desert where you could forget you were in Christchurch while enjoying delicious food with brilliant service. Thank you for your positive note... More

Leeuwarden, The Netherlands
Top Contributor
94 reviews 94 reviews
50 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed June 26, 2014

Hotel in the city centre would be great a few years ago. Now a days there is hardly a city centre. Hotel is excellent, great rooms (appartment is a better word) with double bedroom, spacious bath room, kitchen and even a dining table. No restaurant, only breakfast is served. Staff is friendly and professional. A place to come back.

Was this review helpful? Yes
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Lieuwe17, Thank you for taking time to place your feedback in Trip Advisor after your stay earlier this month.As you would have noticed we currently have an ever changing landscape in the CBD, as work continues. 2014 is the year where we will see a strong start to the rebuilding of Christchurch meaning more facilities will be available for... More

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Additional Information about Heritage Christchurch

Address: 28 - 30 Cathedral Square, Christchurch 8001, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritage Christchurch 4.5*
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Also Known As:
Heritage Christchurch Hotel Christchurch
Christchurch Heritage Hotel

92 photos of this hotel

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Room/suite (31)
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Amenities

Fitness Center with Gym / Workout Room Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Christchurch #8 Business Hotel in Christchurch #16 Family Hotel in Christchurch #20 Luxury Hotel in Christchurch #21 Romantic Hotel in Christchurch
Hotel Class
Official Description (provided by the hotel)
Heritage Old Government Building with Old World charm and all Suite accommodation. Located centrally in Cathedral Square. ... more   less 
Number of rooms
42

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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