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Heritage Christchurch

4.5 of 5 28 - 30 Cathedral Square, Christchurch 8001, New Zealand
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Certificate of Excellence 2014
Heritage Christchurch
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Heritage Christchurch
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272 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palmerston North, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed two nights in the Heritage Christchurch. The room, (actually they are all suites) was beautiful and the building itself is stunning. Very clean and well furnished and I was slightly surprised to find that i had to go upstairs to the bedroom mezzanine. The suite was huge with a mammoth and really comfy bed, a good sized bathroom and... More

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Lesley O, Thank you for taking the time to place feedback on TripAdvisor following your recent stay. We are very pleased to know that you found our suites beautiful, very clean and well-appointed. It is great to read that you also found our beds really comfy, as we have recently introduced the “tranquil bed” sleep experience. Every suite in... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel has been renovated from the original building and again after the Christchurch Earthquake. It is a beautiful building with original features retained. There are high ceilings, tall windows, sweeping staircases and many other original features. The 3 bedroom apartment was spacious, well appointed and very comfortable. The service was outstanding and staff went out their way to be... More

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear hgallag, Thank you for taking the time to submit feedback on TripAdvisor, after your stay in September. It is always satisfying to read such positive comments about both our hotel and team. We are pleased you found our three bedroom suite spacious, well appointed and very comfortable; and that you enjoyed the Cathedral Square picturesque views. We look forward... More

Auckland Region, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at the Heritage for two nights and had THE best sleeps ever, omg the bed was amazing and the pillows were also fantastic. I never sleep well at hotels but this hotel is really very good. It is a little eerie post Quack but the staff are friendly and there are a couple of little place to eat... More

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear burgmarsh, Thank you for taking the time to place feedback on TripAdvisor following your stay in September. We are very pleased to know that you were able to sleep well and enjoy THE best sleeps ever! Heritage Christchurch recently introduced the “tranquil bed” sleep experience. Every suite in the hotel has a new bed with a plush mattress containing... More

Victoria
1 review
4 of 5 stars Reviewed 1 week ago

We found this hotel lovely, staff helpful and courteous, rooms spotless and breakfast delicious, served promptly and cheerfully. Would definitely stay again. It was reasonably priced and in a great location.

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear EAP4, Thank you for taking the time to place feedback on TripAdvisor subsequent to your stay earlier this month. It is pleasing to read positive feedback about the hotel and our team. We are pleased to know you found our rooms spotless and that you enjoyed our delicious breakfast. We hope to have the opportunity to welcome you back... More

Auckland Region, New Zealand
Top Contributor
118 reviews 118 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I only stayed one night and I instantly wished I had more time. Situated right next to the ill fated famous Christchurch Cathedral that suffered during the earthquake it is a stunning old world building. 2 story suites and 3 story beds. Awesome nights sleep. No restarant and no breakfast buffet but cooked breakfast was ok and not expensive.

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear crocteaser, Thank you for taking time to provide us with your feedback after your stay earlier this month. It is a pleasure to read that you enjoyed our 2 story suites and 3 story beds. Heritage Christchurch recently introduced the “tranquil bed” sleep experience. Every suite in the hotel has a new bed with a plush mattress containing extra... More

Auckland Region, New Zealand
Top Contributor
66 reviews 66 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Heritage Christchurch is testament to its builders over 100 years ago. A magnificent building, fairly recently renovated, standing almost alone amongst the devastation around it. The Cathedral is literally a stones throw away. The rooms are accessed by a magnificent sweeping staircase (or a single lift), and reflect the grandeur not found in new buildings, and are great -... More

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear donmalcom, Thank you for taking the time to submit feedback on TripAdvisor, after your stay in September. We are pleased to know you enjoyed your stay with us and found our Suites have all the modern comforts and amenities you’d expected and the service friendly and efficient. As you mentioned, The Heritage Christchurch is a true testament to its... More

Wanaka, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night and were so impressed with the service and the rooms. The rooms are HUGE and just beautiful. If you love heritage buildings and all the charm that they offer, then you will love this hotel. It is beautifully decorated and has the right mix of charm and modern comforts.The room we stayed in was... More

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Belinda S, Thank you for taking the time to submit feedback on TripAdvisor, after your stay in September. It is a great pleasure to read that you were impressed with the service and the rooms, furthermore that you found our hotel to be fantastic value for money and that our staff were lovely and helpful, this is an area... More

Nelson, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This lovely hotel survived the Christchurch earthquake which is no surprise considering the way it was constructed and the fact that it was earthquake strengthened about 5 years ago. The rooms are lovely and the service brilliant. I particularly like having the bed turned down and receiving a daily weather forecast accompanied by a chocolate.

Was this review helpful? Yes 1
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Annie908, Thank you for taking the time to submit feedback on TripAdvisor. It is always satisfying to read such positive comments about our hotel, specially the rooms and service. I agree that the building is amazing and one that we’re very proud of. Heritage Hotel Management opened the Old Government building as a luxury hotel in 1996. In its... More

Geelong
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 6, 2014

PIty due to circumstances, earthquakes etc that the Heritage can no longer serve evening meals which leaves the client walking down rather desolate streets in search for food, but all that said its a great hotel, probably the best around and I'm sure the price was much higher when christchurch was a bustling metropolis. A visit to Christchurch is recommended... More

Was this review helpful? Yes
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear RichardM Thank you for placing feedback on TripAdvisor. We are pleased to know you found your stay with us well worthwhile during your visit last August. As you would have noticed we currently have an ever changing landscape in the CBD. We have seen a strong start to the rebuilding of Christchurch this year, meaning more facilities will be... More

sydney
Top Contributor
115 reviews 115 reviews
64 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed September 4, 2014 via mobile

A visit to post earthquake Christchurch is a strange experience. The damage areas are everywhere and it can feel like a ghost town at times. This should not deter you from visiting as you will get a rare chance to see the city at its rebirth and there are still enough activities and restaurants to make it worthwhile. This hotel... More

Was this review helpful? Yes 1
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear bruceSydney, Thank you for placing feedback on TripAdvisor. We are pleased to know you enjoyed the high standard of accommodation and service during your stay early September. We do find that the large apartment style Suites, with all of the facilities that we offer, are very popular for its large and unusual size and we continuously work to improve... More

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Additional Information about Heritage Christchurch

Address: 28 - 30 Cathedral Square, Christchurch 8001, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritage Christchurch 4.5*
Number of rooms: 42
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Also Known As:
Heritage Christchurch Hotel Christchurch
Christchurch Heritage Hotel

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