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Heritage Christchurch

Certificate of Excellence
28 - 30 Cathedral Square, Christchurch 8001, New Zealand
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Heritage Christchurch
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Heritage Christchurch
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318 reviews from our community

Traveler rating
    155
    99
    51
    7
    6
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65
157
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Dallas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Amazing this beautiful building managed to remain I damaged from the recent earthquake. The hotel has been painstakingly restored and is in great shape. The rooms work great for families and the location is perfect for walking to the local sites. The botanical garden and museum were both well worth the time to visit them.

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for two nights at this hotel at the beginning of May and were pleasantly surprised on arriving to find a lovely spacious room with a living room and kitchen area on one floor and bedrooms and bathrooms upstairs. I agree with some other reviews that the room was quite hot and stuffy though. We were a little disappointed... More 

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
60 reviews 60 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Heritage is one of the very few buildings in central Christchurch that remains undamaged and unchanged after the earthquakes of 2010 and 2011 and I guess will have an important role to play in the years to come as the remodelled city takes shape. As of May 2015 it remains oddly isolated where it is but is well positioned... More 

Was this review helpful? Yes 2
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Ian G Thank you for taking the time to submit feedback on TripAdvisor, after your stay earlier this month. It is always satisfying to read such positive comments about our hotel and staff. I agree that the building is amazing and one that we’re very proud of. Heritage Hotel Management opened the Old Government building as a luxury hotel... More 

London, England
Top Contributor
55 reviews 55 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is easy to find as it is in a corner of Cathedral Square. The grand converted government building is beautiful and historic. Service was always very friendly and polite. Our suite had 2 bedrooms upstairs with a small bathroom (shower only) and a large open plan lounge with kitchenette and large bathroom (with bathtub) downstairs. Had washing machine,... More 

Was this review helpful? Yes 3
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Wordlywisdom, Thank you for taking the time to submit feedback on TripAdvisor after your recent stay. It is always gratifying to read such positive comments about both our hotel and team. We look forward to welcome you back in a near future. Kindest Regards - Ana More 

Epsom, United Kingdom
Top Contributor
82 reviews 82 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Heritage hotel in Christchurch is a lovely building, right in the centre of Christchurch that, thankfully, was able to be restored post earthquakes. We were warmly greeted at the reception and our room was a spacious two-floor suite, with kitchen area and washing machine (which was fantastic as we were on a 3-week New Zealand tour and in need... More 

Was this review helpful? Yes 1
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Simon L Thank you for your feedback subsequent to your recent stay at Heritage Christchurch. I am pleased to read that you were warmly welcomed by our reception staff and enjoyed one of our spacious two-floor suites! We do find that the large apartment style Suites, with all of the facilities that we offer, are very popular. I agree... More 

Queenstown, New Zealand
Top Contributor
68 reviews 68 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A lovely building. Very clean, lovely staff and a great resturant although no evening meals. Although I can cope with stairs we found the ones in this buliding just too steep so we asked to be moved only to find that they have no apartments with ground floor bedroom. I have to say the Manager did try to help she... More 

Was this review helpful? Yes 2
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Faye B, Thank you for taking the time to place your feedback on TripAdvisor. I was disappointed to read your feedback in relation to your stay at Heritage Christchurch during January. I would like to thank you for your positive comments about our building, the cleanliness and lovely staff. We do appreciate receiving suggestions from guests about how we... More 

East coast
Top Contributor
165 reviews 165 reviews
120 hotel reviews
208 helpful votes 208 helpful votes
4 of 5 stars Reviewed April 21, 2015

We stayed 2 nights at the Heritage Hotel in Christchurch. Until I read the other reviews about this hotel, I didn't know that it was a former government building. But knowing that, the wide halls, big rooms, and grand staircase now make sense. We arrived by taxi from the train station (which is a long ways away from the city... More 

Was this review helpful? Yes 1
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Hedo-goer, Thank you for your feedback subsequent to your recent stay at Heritage Christchurch. I am pleased to read that you enjoyed one of our big and impressive suites! We do find that the large apartment style Suites, with all of the facilities that we offer, are very popular. I agree that the building is very beautiful and one... More 

Hobart, Australia
Top Contributor
125 reviews 125 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 14, 2015

Historic, luxurious apartments, 2 full bathrooms for a 2 bed apartment, washing machine and dryer, dishwasher, extremely comfortable beds and pillows, over the road from undercover tram station and several restaurants...what more could you want? I look forward to seeing the sparkling new Christchurch in 5 to 10 years, when all their post earthquake works are finished! Plus 500mg free... More 

Was this review helpful? Yes 1
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Marguerite B, Thank you for placing your feedback on TripAdvisor. We are very pleased to know that you enjoyed one of our historic and luxurious suites. We do find that the large apartment style Suites, with all of the facilities that we offer including 500Mb of Wi-Fi, are very popular for its large and unusual size and as you... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 13, 2015

Congratulations to the management and staff for soldiering-on in bleak, still-deserted, quake wrecked central Christchurch. We stayed one night, Easter Sunday. A rather strange but moving experience. The hotel offers all the service of a top quality establishment in what must be tough circumstances. The reception was very helpful directing us to see what was left of the city centre... More 

Was this review helpful? Yes 1
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear John B, Thank you for placing your feedback on TripAdvisor. We are very pleased to know that you enjoyed your stay at Heritage Christchurch and found we offer all the services of a top quality establishment and that our reception staff was helpful and able to give good directions. As you mention The Old Government Building is an extraordinary... More 

Merritt Island, Florida
Top Contributor
137 reviews 137 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 13, 2015

What a find - fantastic building right in the center of the city. We had room 13 - it was great with a full kitchen and laundry. Great staff on front desk It is incredible value and the Trolly bus tours stop just around the corner. Would MOST strongly recommend but you may, like us, regret only staying one night.

Was this review helpful? Yes
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear BigRay54 Thank you for taking the time to submit feedback on TripAdvisor. It was pleasing to read that you enjoyed your Suite during your recent stay at Heritage Christchurch. We do find that the large apartment style Suites, with all of the facilities that we offer, are very popular. Thank you for your positive comments about our team. I... More 

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