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Heritage Christchurch

Certificate of Excellence
28 - 30 Cathedral Square, Christchurch 8001, New Zealand
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Heritage Christchurch
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Heritage Christchurch
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307 reviews from our community

Traveler rating
    149
    94
    51
    7
    6
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150
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Hong Kong
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This place has such character and charm because of its history. We stayed in a two-bedroom suite, and it had 2 levels, a spacious common area, and tall ceilings. The rooms were well maintained and clean - I wished I could stay there longer! The cost of the hotel was very reasonable, and it was a convenient 15 min walk... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is beautiful and rooms are spacious as you would expect when paying this price. Health area is clean and well appointed but the Wi-Fi is terrible - I tred to access many websites including airport check-in and it just didn't connext. If they boost their internet and give unlimited access it will be perfect. Having said this I... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
54 reviews 54 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This grand old building (formerly Government offices) was strengthened in the 1990's and fortunately survived the 2011 earthquake whilst all around it fell down. It was a privilege to stay here, even though it looks a bit lonely in the deserted waste of former buildings now carparks. The spacious suite we had for four nights was excellent, and by this... More 

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iowa
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay at the Heritage Hotel in Christchurch. Cool old building right in the midst of the devastation from 2011 earthquake. Lovely huge room with kitchen and the bed and bath up a flight of stairs. walking distance to container stores and right across the street is also a cute shopping area. Great location.

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear lorit5 Thank you for taking time to provide us with your feedback after your stay earlier this month. It is a pleasure to read that you found the hotel a cool old building. We do receive a lot of positive comments about the style of the Old Government Building and the size of our Suites. Thank you again for... More 

Connecticut
Top Contributor
55 reviews 55 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here twice about 5 days apart on our vacation in New Zealand. The first time we had a double suite with our son, and the second time a single suite. Both were furnished very nicely, and we felt right at home. The hotel is in an old government building so the corridors were wide and the ceilings high—and... More 

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear SkiLoverofCT Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay in February. It is pleasing to read positive feedback about the hotel. It was great to know you enjoyed breakfast at Maddison’s, especially the fresh fruit and perfectly prepared eggs. The Hotel is situated in a beautiful building as you've correctly noted,... More 

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here overnight on the way to Greymouth and the glacier. Huge room with a view across to the cathedral square. Kitchenette, dining table,sofa and a huge lounge area with tv, DVD player and iPod dock and speakers. Upstairs to a mezzanine bathroom and comfortable queen bed which really adds to the sense of space. Lovely, friendly service on check-in... More 

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear TimmyFK, Thank you for taking the time to submit feedback on TripAdvisor. It was pleasing to read that you enjoyed your Suite during your recent stay at Heritage Christchurch. We do find that the large apartment style Suites with cooking facilities, huge lounge with TV, DVD and iPod dock and mezzanine bedrooms with comfortable bed and en suite with... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our 2 bedroom suite was gorgeous, with huge floor to ceiling windows over Christchurch. The beautifully restored historical building is quiet and conveniently located. Great service from reception to breakfast and amazing bedding, ensured we all had a great stay. Highly reccomended!

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear emmakateslate, Thank you for placing feedback on TripAdvisor after your stay in November 2014. It is always satisfying to read such positive comments about both our hotel and team. I am very pleased to hear that you enjoyed our amazing beds. Heritage Christchurch introduced the “tranquil bed’ sleep experience a couple of months ago. Every suite in the hotel... More 

adelaide
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Heritage for one night and were delighted. From first arriving they could not have been more helpful. offered us coffee while the room was got ready - helped with luggage and advice on touring around. the suite we had was luxurious and we revelled in it. The hotel is perfectly located for walking the centre of... More 

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear skyetime, Thank you for placing feedback on TripAdvisor after your stay in February 2015. We are delighted that you and your family enjoyed your stay with us and were able to revel in one of our luxurious suites. We are also pleased to know that you found our staff to be outstanding in every way and that you were... More 

London
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 21, 2015

I checked my fiancé and I into here for our last night in New Zealand after a very memorable 20 days travelling around both islands in a "Spaceship" camper van. We took a 1 bed suite/apartment and it was possibly one of the nicest hotels we've stayed in. Everything was catered for and Vic on reception was extremely helpful and... More 

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear James, Thank you for placing feedback on TripAdvisor after your stay in February. It is a pleasure to read that you enjoyed your stay with us after a very memorable 20 days travelling around New Zealand and that you found your one bedroom suite one of the nicest you've stayed in. We do find that the large apartment style... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2015

We were unable to stay at the hotel due to cost but we thoroughly enjoyed our return breakfast. Tui was an excellent waitress who always took the time to check in and make sure we were all happy with our meals. Her customer service was excellent and we will continue to return for a great breakfast and excellent service. Thank... More 

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HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear 36annej, Thank you for taking the time to submit feedback on TripAdvisor. I am sorry you did not stay with us whilst in Christchurch. It was pleasing to read that you thoroughly enjoyed breakfast at Maddison’s - Heritage Christchurch. Thank you for your positive note highlighting Tui at the restaurant. Tui is indeed a valued member of our team;... More 

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