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All 139 Christchurch hotels

Pavilions Hotel

4.0 of 5 Hotel   |   42 Papanui Road, Christchurch 8014, New Zealand (Formerly Quality Inn)
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63%
Ranked #51 of 139 hotels in Christchurch
A recent review
4 of 5 stars reviewed yesterday
Swelll Melbourne, Australia
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  • Reviews (201)
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201 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Melbourne, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Ive stayed here a couple of times as its very close for access to both St Georges and Christchurch Hospitals. There is a lot to select on Papanui Road, so there are a few others to consider. The last time is tayed i had a room in the main complex that had a door that struggled to close - result... More

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

With the layout of the rooms (motel style) on two stories one can't park near one's room at all, plus they only provide 20mins wifi which can only be used by one device (or charge $15) which is damned expensive. For the cost of rooms overall this place is not good value

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Horncastle, General Manager at Pavilions Hotel, responded to this review

Thank you for taking the time to post feedback. It is unfortunate that you seemed to stay on a night where parking was limited. We do have ample parking and it is free of charge. It may not always be available directly outside your room however it should not be far from it. It is a luxury for a hotel... More

Timaru, New Zealand
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was pretty dated and quite cramped as it had two beds crammed into the room. The bed was comfortable and it was located close to the city centre. It had a bar and offered a standard fare for breakfast.

Was this review helpful? Yes 1
Horncastle, General Manager at Pavilions Hotel, responded to this review

We appreciate you writing a review on your stay. I am glad you enjoyed the comfort of our beds. We have many different room configurations and had you asked we would of been able to move you to a room with only one bed (its easy to resolve problems we are aware of in most cases). We do hope to... More

Yogyakarta, Indonesia
Contributor
18 reviews 18 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I went to this hotel for business purpose last year. The staff were friendly and responsive to our requests. We did a group checked in 7-8 people and they handled our luggage quickly and none of our luggage was swapped. The room was clean and comfortable enough for two people. However, the heater did not work very well. The hotel... More

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Horncastle, General Manager at Pavilions Hotel, responded to this review

Thank you for taking the time to post a review and I am glad we accommodated your group well. You will be pleased to know that we have upgraded our heaters since your stay. We do hope you will be back to stay again soon. More

Taranaki NZ
Contributor
19 reviews 19 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 17, 2014

Just had one night while passing thru, room was ok, but of a pain lugging suitcases up external stairs in the wet, car parking was tight glad our rental car was small. Didn't have a very good sleep, bed linen wasn't that great and kept slipping off all night. The room had a heater wired into the wall but the... More

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Horncastle, General Manager at Pavilions Hotel, responded to this review

Its always good to receive feedback of any kind, as we are all different there is always a variety of opinions on what is perceived to be the "right for the right fit". We do have a porter here and offer this service so it is surprising you had to carry your own luggage. With regards to the heater -... More

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed May 31, 2014

We have been out of our house for EQC repairs for six weeks. The management and staff at the Pavilions were absolutely fantastic. the cleaners, reception and restaurant staff were very friendly. It was a stressful time for us with shifting and getting repairs done but we felt fantastic with the service we got at Pavilions. I would recommend them... More

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Horncastle, General Manager at Pavilions Hotel, responded to this review

We appreciate you taking the time to post a review. Many of the people of Christchurch have enjoyed staying with us during the EQC period and have found it to be their home away from home as you say. I am really glad you enjoyed our staff and cleanliness of the property. I hope you are happy to be back... More

Greymouth, New Zealand
1 review
5 of 5 stars Reviewed May 28, 2014

Very impressed, stayed on Business and will stay again, next time for pleasure, beautiful warm comfortable rooms and spa bath was fantastic, Awesome food and all staff were very helpful and Friendly, Thanks for a lovely stay

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Horncastle, General Manager at Pavilions Hotel, responded to this review

I am glad you were so impressed with your stay and noticed our staff, fantastic food and our friendliness - as a team we strive to impress and have our clients walk away feeling just as you have. Thank you for your feedback and I am sure we will see you again soon. More

Dunedin, New Zealand
2 reviews
5 of 5 stars Reviewed May 28, 2014

The Pavilions Hotel has become our chosen accommodation venue in Christchurch. The accommodation is brilliant, the food at their restaurant is very good and the service outstanding. Thank you, we will certainly be using your Hotel on a regular basis for all of our business travel in Christchurch.

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

We are very pleased to be your chosen accommodation venue in Christchurch. We do have a large corporate clientele and strive to meet the needs of the traveller that is often away from home. Its also fantastic you have noticed our outstanding service and amazing food. We will see you and your colleagues again on your next stay. Thank you. More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 24, 2014 via mobile

We were really impressed with the staff - both reception and restaurant - and the standard of service. Room was adequate and clean - all we needed for a one night stay on our way back to Australia after a NZ holiday. Would definitely stay again.

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Horncastle, General Manager at Pavilions Hotel, responded to this review

It is great to see you were impressed with our staff, they make every effort for all customers to enjoy their experience with us. Love to see you back again to stay with us whenever you get the chance. More

Wellington, New Zealand
1 review
5 of 5 stars Reviewed May 21, 2014

Always enjoy staying here. With the Horncastle family and the fantastic team they have there it is very much like visiting family. The rooms have been made even more comfortable with new TV's, Heaters, Beds and other accessories. The staff there are always helpful and the bar and restaurant team always happy to engage in a chat if you want... More

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

Thank you for your post here on Trip Advisor. Its great that you recognise just what we are trying to achieve with our customers - a warm family environment, so you feel like you are visiting home. Its also pleasing to see you notice the little things in the rooms, the staff attitude and of course our fantastic food. We... More

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Additional Information about Pavilions Hotel

Address: 42 Papanui Road, Christchurch 8014, New Zealand (Formerly Quality Inn)
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pavilions Hotel 4*
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Also Known As:
Quality Inn Christchurch
Christchurch Quality Inn
Pavilions Hotel Christchurch

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#26 Business Hotel in Christchurch #38 Luxury Hotel in Christchurch
Hotel Class
Official Description (provided by the hotel)
Pavilions Hotel is conveniently located near the central city. We have 86 beautifully designed and appointed guest rooms and we can provide rooms with full kitchen, spa bath and disabled facilities. Just 7 km from the airport and 2 minutes from Hagley Park, it makes golfing and our famous Botanical Gardens just outside our doorstep. ... more   less 
Number of rooms
86

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