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All 138 Christchurch hotels

Pavilions Hotel

4.0 of 5 Hotel   |   42 Papanui Road, Christchurch 8014, New Zealand (Formerly Quality Inn)
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FREE WIFI and PARKING
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64%
Ranked #50 of 138 hotels in Christchurch
A recent review
5 of 5 stars reviewed 4 days ago
kittylys Singapore, Singapore
  • Overview
  • Reviews (205)
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205 people have reviewed this hotel

Traveler rating
    68
    62
    39
    23
    13
See reviews for
40
74
9
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel 2 bedroom apartment is very big and spacey. Many amenities are available, including a fully stocked kitchen and the beds are comfortable, including the sofa bed. The kitchen is well equipped but the kettle and heater together will trip the circuits if you are not careful. Our bathroom is equipped with a large spa tub and a seperate... More

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

Thank you your comments. Its great to see you enjoyed the spaciousness of the deluxe 2 bedroom apartment - it is ideal for a stay any longer than 1 night or particularly with more than 4 people. Our staff are continuously recognised for their friendliness and its really pleasing to have it acknowledged as it encourages their continued enthusiasm to... More

Blenheim, New Zealand
Top Contributor
60 reviews 60 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Love staying here, the staff are very friendly and welcoming, and even an offer to help carry the bags. There is loads of off street parking. The restaurant is great, and the room service quick. There is a variety of rooms which are all comfortable and very clean. Love the way the heaters are turned on and the curtains drawn... More

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

I am really glad that you enjoy staying at our hotel and notice all the details that we strive to achieve. Our friendly staff, our clean rooms, great food - and good service all make a great place to stay and having a warm room to go to in the winter is so nice - thank you for choosing us... More

Timaru, New Zealand
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay,our room was lovely with all you need, comfortable , clean and everyone very friendly. restaurant wonderful, recommend the Duo of pork and creme brulee . Thank you we both will be back

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

Great to see you will be back - that's just what we love to hear. I am glad you enjoyed our clean, comfortable and very friendly hotel and restaurant. The meals are very popular and more and more becoming a popular spot with locals. Look forward to seeing you soon. More

Canterbury
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We stayed for just one night taking the bed and breakfast option. The cost was cheap and the room old and tired. The spa bath sounded like it was going to blow up and made a terrible grinding noise. Worst of all was being woken up at 3am with an explosion and putrid smell from the electric blanket catching fire.... More

Was this review helpful? Yes 1
Horncastle, General Manager at Pavilions Hotel, responded to this review

We appreciate you taking time to post comment on here, it is so disappointing to get such a comment after all the fantastic comments we receive here on Trip Advisor. Firstly I can confirm that I checked your original booking and it did not include breakfast in the price I am happy to clarify this with you if you would... More

Marco Island, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Yet another wonderful stay in this delightful family owned and operated Christchurch Hotel. As per my previous review earlier this year The Horncastle Family and all the wonderful staff at The Pavillions make your stay here most comfortable and enjoyable. From the moment you check in to the moment you check out, the smiling, helpful manner of everyone at this... More

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

Thank you so much for posting another wonderful review about your stay here with us at Pavilions Hotel. So great that our staff are recognised for the outstanding service and friendliness that they all offer, we really do want people to feel that we are meeting every expectation of their stay with us and its pleasing to see that we... More

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 4 weeks ago

For the past year I have overnighted in Christchurch at least monthly and always try before I buy. Only Pavillions gave me that sense of friendly familiarity. With obviously good staff retention, familiar faces and surroundings mean a lot. I have had a need to accommodate my staff for sometimes more than a month at a time so for them... More

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

Thank you for taking your time to post a review. I have to say our staff are fantastic and well rewarded and recognised for their commitment to customer service focus. You are correct our staff retention is fantastic so most of our staff know the guests and just what they need - it really does help. Thank you also for... More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 22, 2014

Ive stayed here a couple of times as its very close for access to both St Georges and Christchurch Hospitals. There is a lot to select on Papanui Road, so there are a few others to consider. The last time is tayed i had a room in the main complex that had a door that struggled to close - result... More

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

Thank you for your review. From the comments you have made I think the next time you stay you may be more comfortable in either E wing in our standard rooms (which will take away many of the comments you have made), or perhaps paying a little more for a Superior or Executive room - if you mention this review... More

1 review
2 of 5 stars Reviewed July 12, 2014 via mobile

With the layout of the rooms (motel style) on two stories one can't park near one's room at all, plus they only provide 20mins wifi which can only be used by one device (or charge $15) which is damned expensive. For the cost of rooms overall this place is not good value

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

Thank you for taking the time to post feedback. It is unfortunate that you seemed to stay on a night where parking was limited. We do have ample parking and it is free of charge. It may not always be available directly outside your room however it should not be far from it. It is a luxury for a hotel... More

Timaru, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 6, 2014

The room was pretty dated and quite cramped as it had two beds crammed into the room. The bed was comfortable and it was located close to the city centre. It had a bar and offered a standard fare for breakfast.

Was this review helpful? Yes 1
Horncastle, General Manager at Pavilions Hotel, responded to this review

We appreciate you writing a review on your stay. I am glad you enjoyed the comfort of our beds. We have many different room configurations and had you asked we would of been able to move you to a room with only one bed (its easy to resolve problems we are aware of in most cases). We do hope to... More

Yogyakarta, Indonesia
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

I went to this hotel for business purpose last year. The staff were friendly and responsive to our requests. We did a group checked in 7-8 people and they handled our luggage quickly and none of our luggage was swapped. The room was clean and comfortable enough for two people. However, the heater did not work very well. The hotel... More

Was this review helpful? Yes
Horncastle, General Manager at Pavilions Hotel, responded to this review

Thank you for taking the time to post a review and I am glad we accommodated your group well. You will be pleased to know that we have upgraded our heaters since your stay. We do hope you will be back to stay again soon. More

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Additional Information about Pavilions Hotel

Address: 42 Papanui Road, Christchurch 8014, New Zealand (Formerly Quality Inn)
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pavilions Hotel 4*
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Also Known As:
Quality Inn Christchurch
Christchurch Quality Inn
Pavilions Hotel Christchurch

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Business Hotel in Christchurch #39 Luxury Hotel in Christchurch
Hotel Class
Official Description (provided by the hotel)
Pavilions Hotel is conveniently located near the central city. We have 86 beautifully designed and appointed guest rooms and we can provide rooms with full kitchen, spa bath and disabled facilities. Just 7 km from the airport and 2 minutes from Hagley Park, it makes golfing and our famous Botanical Gardens just outside our doorstep. ... more   less 
Number of rooms
86

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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