84 Reviews
We stayed here for two nights and found the location and service excellent! We had good service at the bar and breakfast restaurant and reception staff were very helpful with local knowledge and bookings.
Our only issue was of our own doing. I didn't notice when I booked the hotel that there was no air-conditioning (the note about opening windows...
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We arrived at the Holiday Inn at 1am in the morning and everything was ready for us. The staff were very helpful all through our stay and we were made to feel like valued customers. The room was clean and comfortable. The view from the restaurant onto the Avon River while eating your meal was lovely. We had the breakfast...
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Thank you for taking the time to post your experiences on Trip Advisor I am pleased that you enjoyed your stay here with us. I hope we can welcome you again in the future.
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We stayed here for one night on 21 October 2010 and have stayed here several times previously. We really like the hotel, it is in a nice setting a short walk from the CBD and beside the Avon River. The hotel is very clean and comfortable and the service is excellent. The breakfast buffet provides a good selection of hot...
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Thank you for taking the time to post your comments on Trip Advisor I am pleased that you enjoyed your stay with us and I hope we can accommodate you in the future.
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I don't think the Holiday Inn is a poor hotel. But I did have a poor experience. It has led me to writing on Trip Advisor for the first time.
Three of us stayed in the suites located outside the main complex of the hotel. They were nicely furnished, had a backyard, quality linens, plasma televisions, large kitchen, etc. So...
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Thank you for taking the time to post your comments and feedback on Trip Advisor. I am sorry to read that you did not fully enjoy your stay with us.
I can respond to your points as follows: water pressure, it was brought to our attention just recently that the pressure had dropped substantially and our maintenance team replaced the...
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During a two-month holiday touring in New Zealand, this was the only poor accommodation we encountered. The location of the Holiday Inn is superb - just a 20-minute walk along the banks of the river Avon to get to the city centre. But the fabric and furnishings were very tired indeed and the rooms were stiflingly hot. When we asked...
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Thank you for taking the time to post your feedback. I am sorry to hear that you were disappointed with your stay with us. The hotel will shortly undergo refurbishment we have just signed off on the architect and builders plans for the property. Refubishment will take into consideration our pool, lobby, and restaurant. Regarding the lack of air-conditioning, as...
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We were transferred to this hotel as their partner hotel The Crowne Plaza was over-booked and could no longer accommodate us even though we had already paid for it. (obviously not Holiday Inn's fault)
We were greeted by err... no-one. No Doormen or help available for bringing luggage in. My husband and i had to bring our own bags (which...
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Thank you for taking the time to post your review on Trip Advisor. Holiday Inn Hotels prides itself on being a family friendly hotel. However porters and concierge are not a brand standard of Holiday Inn however, they are often on duty and able to assist all guests. I am disappointed to read that staff did not assist you with...
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After quite a long walk to the back corner of the hotel, we exited through a door into the back carpark and hotel bin area and then arrived at the little inn a the back. This hotel is a boring, average hotel in the whole, however the double story townhouse at the rear of the hotel was very suitable for...
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Thank you for your feedback and comments on the hotel. I am pleased to hear that overal you enjoyed your stay with us. I hope in a few short months we can change your opinion of us as a borning hotel as we will shortly undertake refubishment of our lobby, restaurant and pool area. We pride ourselves on being a...
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we went to the Holiday Inn On Avon with two of our teenage sons to stay for a night. we got a garden room which was nice and clean. It had every thing you needed they had soaps body wash, sampoos a wee travels kit with cotton buds nail files etc it was a nice touch. They had given us...
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Thank you for your feedback on TripAdvisor we greatly appreciate all feedback from guests. I am pleased to hear that your family all enjoyed their stay with us. We will shortly be making improvements to our pool area and look forward to showcasing this fresh new look to our guests.
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HOLIDAY on AVON hotel in Christchurch may not be a five star hotel, but it comes pretty close.
It is not new, but the rooms are clean, tidy and very large.
The beds are comfortable and the pillow menu includes a lavender pillow, which was so delightful. The refrigerator WAS new and it was nice not to be wakened by...
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Thank you for your comments on Tripadvisor. We are pleased to hear both you and your family enjoyed your stay with us at the Holiday Inn On Avon. We pride ourselves on being family friendly and that "Kids stay and eat free" as part of all Holiday Inn Hotels. We are especially pleased to hear that our staff were friendly...
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We were staying at this hotel when the 7.1 Earthquake hit Christchurch on the 4th of September 2010.
We had booked a family room as we were travelling with our 2 young daughters. It was on the ground floor with views to the courtyard garden. There was plenty of space in the room, a Queen bed and 2 decent singles...
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I would like to thank you very much for your comments on your recent experience at the Holiday Inn on Avon at the time of the significant earthquake. We are pleased that you and your family felt safe and well looked after during this emergency crisis. It is of paramount importance to us that we our Guest and Staff are...
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