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Chateau Marlborough

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Corner High and Henry Streets, Blenheim 7240, New Zealand
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Chateau Marlborough
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Chateau Marlborough
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356 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Frederick, Maryland USA
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I had just completed a nine day bus tour thru the South Island of New Zealand. Only one or two to the hotels we stayed in on that trip would barely get a minimum recommendation. After taking the train from Christchurch to Blenheim, we checked into the Chateau. What a wonderful feeling to be welcomed by a... More 

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Bath, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in two different rooms because a computer "glitch" meant a superior room which we had booked 5 months previous was not available. The first night was in room 101 which was nicely refurbished except for the bathroom which was small, a bit mouldy and must have been put in a few decades ago. The second night we had... More 

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chateauBlenheim, General Manager at Chateau Marlborough, responded to this review

Thank you so much for your feedback on your recent stay with us. It was lovely to read that you enjoyed the accommodation ( noted your comments re the bathroom ) and Quench restaurant and found the staff were helpful and friendly. We look forward to seeing you on your next visit to Blenheim. Kind Regards Lynley Mckinnon General Manager More 

Auckland Region, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

Yes the room we got on this visit was outdated but clean and very comfortable. I would request a newer room next time as I do know from experience these ARE lovely. Staff are all very friendly and helpful. Dinner was brilliant in Quench :)

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chateauBlenheim, General Manager at Chateau Marlborough, responded to this review

Dear Guest, thank you for your feedback. The classic suites you chose are awaiting the bathroom update, however we do have many other luxury accommodation options as you pointed out . I will be sure to pass onto the team your other comments re staff and Quench. We do hope to see you again. Kind Regards Lynley Mckinnon General Manager More 

Nelson, New Zealand
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Certainly not the "New Level of Luxury, Comfort and Style" claimed in their brochure. The room was outdated, the doors to the cupboard that contained the sink, dishes and microwave did not close correctly and the bathroom was dated. Housekeeping proved a "fail," on the first day, there was no dishcloth or tea towel left although a requested second hand... More 

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chateauBlenheim, General Manager at Chateau Marlborough, responded to this review

Thank you for your comments re your stay with us. This was disappointing to read. I have met with the Housekeeping team to discuss your concerns. We do engage pest control during the year to keep pests to a minimum, however on occasion crawling species do manage to get into the hotel. My apologies for this. We do advertise on... More 

Canterbury
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely place to stay, very helpful staff and the meal we had in the 'Quench' restaurant was delicious. And I could sit in our room and watch the planes on the days I didn't attend the Air Show :). The rooms are a little dated, but still fine - I believe there is a newer wing to the hotel with... More 

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chateauBlenheim, General Manager at Chateau Marlborough, responded to this review

Dear Guest, thank you for taking the time to place feedback on your stay with us over the amazing Easter Air show weekend. I was pleased to read that you found the accommodation and Quench restaurant impressed you. It was a great weekend had by all. We do hope you get to come back and stay for the next airshow... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My review is similar to the othr more critical reviews. I see the same issues: The room was outdated, with old kitchenette built into a wardrobe. The bathroom is even worse. Seemed like something from an old 1950 state hospital, but worse. There were cobwebs on the ceiling. When considering the price this was by far the most disappointing hotel... More 

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chateauBlenheim, General Manager at Chateau Marlborough, responded to this review

Thank you for your feedback. It was disappointing to read that you felt this way. We do advise guests that our Classic room types do not have an updated luxury bathroom , the room itself has been refurbished but the bathrooms are still in the process. We have resumed refurbishment of the Classic suite bathrooms after a busy summer period.... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Modern and spacious grand suite! One of the best places I've stayed in. Lovely extras such as port in each room and large refillable bathroom shampoo, conditioner, soap and lotion. Loved the commitment to green and water saving measures. Excellent continental breakfast and good value for money. Recommended!

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chateauBlenheim, General Manager at Chateau Marlborough, responded to this review

Dear Guest. It was a pleasure to read your wonderful comments on your stay with us. I Noted your comment re our green policy. We work hard to achieve and maintain this. We are very proud of our Enviro Gold Qualmark Rating The Grande Suite you chose to stay in are simply stunning , and enjoyed by many of our... More 

Medway
Top Contributor
84 reviews 84 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was quite small with a very, very outdated bathroom, but the bed was comfortable, and we had a nice view over the pool and across to the mountains. The restaurant here though is excellent, and is the only reason for giving this property 4 stars. We had a lovely evening meal there, well served by a friendly, helpful... More 

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chateauBlenheim, General Manager at Chateau Marlborough, responded to this review

Thank you so much for your feedback, it was great to read that you enjoyed dining in our award winning quench restaurant and found the food and staff met your expectations. Our Classic studios are our smallest room type at 35 m2 and the bathrooms are in the process of being updated and we have kept this reflective in the... More 

Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights and booked a suite. The room was beautiful, modern and spacious. We also had a nice balcony overlooking the pool bar. The bathroom had a double spa bath (deep) and a separate shower, which was nice and powerful. The location is great for vineyard tours (in Renwick about 8-10km away) with local bike hire... More 

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chateauBlenheim, General Manager at Chateau Marlborough, responded to this review

Dear Guest, thank you so much for taking the time to place such lovely feedback on your stay with us. This certainly is what the team here strive to achieve and you endorsed this with your comments. We certainly are proud of the accommodation and facilities here at he Chateau it is great for the Marlborough region. Hope to see... More 

sha tin
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a suite there whilst travelling on business, planning to spend some of the weekend relaxing. On arrival the receptionist was curt and hardly what could be described as welcoming. The suite as excellent with all the amenities you could wish for, there is no doubt the owners have invested a great deal of time, energy and money in... More 

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chateauBlenheim, General Manager at Chateau Marlborough, responded to this review

Dear Guest Thank you for taking the time to place feedback is was lovely to read you enjoyed our accommodation facilities however it appears a staff member did not give you the service that you expected at the Chateau Marlborough . This is not the normal feedback we receive re our staff as you can see by other guests feedback.... More 

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