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Quality Hotel Marlborough

20 Nelson St, Blenheim 7301, New Zealand (Formerly Copthorne Hotel Marlborough)
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1 room 1 guest
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Quality Hotel Marlborough
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120 Reviews from our TripAdvisor Community

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Traveler rating
    51
    35
    26
    3
    5
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16
54
12
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (120)
  • Mar-May only
    (23)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (42)
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Dunedin, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

I travel around NZ one a month basis. I landed here and this has been one of the best places in NZ I have stayed in this price bracket. Accommodation- room spacious, comfortable, modern. The food is to die for and the wine competitively priced. The service and personal contact is the cream on the cake for this choice of... More 

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Auckland, Auckland, New Zealand
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Quality Hotel is handy to Blenheim CBD, and also to main highways to Picton, Kaikoura, and Nelson. Is tidy and well presented. Rooms are reasonably sized, but are older and couple of key things would make them better. Bathrooms are not well ventilated, need update, and would benefit from having window to draw out excess steam. Also could do with... More 

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review. I can only apologize that I didn't get to see you on your stay with us as you were here for several days,I was mostly on annual leave and only got back the night before you left. Very pleased to say that the hotel is going through a complete repaint at present and the room... More 

Dunedin, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 15, 2015

The couple who run this hotel make it a very personal experience. Nothing is too much trouble. Our room was large, well appointed and super-clean. Free wi-fi meant we could take care of any business matters although we were there for a family occasion. Set back off the main road, the hotel is also quiet but located very handily to... More 

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keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review. We hope to see you back soon. More 

1 review
4 of 5 stars Reviewed July 14, 2015

Me and my wife was on a 1night layover at Blenheim after a tour at the vineyard. The room we checked in was spacious. Neat and warm. Considering the cold front in NZ at this point of the time. Nice garden view. The surprise was the hotel manager offered us a ride to our coach station. That was really a... More 

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keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review,we are only to happy to help. More 

Christchurch, New Zealand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 9, 2015

If you are looking for a place to lay your head, this is perfect. The room was clean, the staff hospitable and efficient. We had dinner and breakfast while we were there. The dinner (in room) was large by comparison to traditional restaurants. Breakfast was just what we needed to get started before a wine trail. The bathroom does not... More 

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keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review,we are pleased that we met with your expectations.The hotel is going through a soft refurbishment at the moment and bathroom fans are being replaced. More 

1 review
5 of 5 stars Reviewed April 27, 2015 via mobile

Warmly greeted upon arrival, great friendly service with exceptional customer care. Room was very clean and with great amenities. My partner and i were treated like stars after i loong day of travelling. A definite re-visit will be on the cards. 5 stars.

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keepawake, General Manager at Quality Hotel Marlborough, responded to this review

Thank you for your review, we are very pleased that we all did our job so you, our guest could enjoy their stay. Hope to see you back soon. More 

1 review
5 of 5 stars Reviewed April 23, 2015 via mobile

I have just spent a couple of nights and held a work seminar at the Quality Hotel, can't rate them high enough. The experience received by myself and my colleagues was top notch!! From the moment we arrived the welcome was lovely ( every single member of staff was happy and most obliging !!) The bedrooms were large, clean, comfy... More 

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review.We try very hard to make our guests comfortable.We hope to see you back soon. More 

Rotorua, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 20, 2015

This Hotel is anything but quality! Bed was terrible banana comfort also had black body hairs in sheets and marks on pillows yuck. Opened refrigerator and slime came out as ice box had thawed as was switched off at wall. Turned on portable fan as room has no air conditioning as was humid and fan tripped out circuit breaker also... More 

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for reviewing our hotel. I am personally very disappointed that you found some quite serious problems. Finding any hairs in beds is quite frankly disgusting and I wish we could have known immediately.This problem has been coming from our laundry supplier of late and we have had to return a few sheets, normally our staff pick up on... More 

New Zealand
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 26, 2015

Coming off the Inter-Island ferry this provides a convenient stop over before heading on. And a great place to watch the cricket semi final. Helpful and friendly staff, a good restaurant and well appointed and comfortable rooms, I've stayed here before, and will do so again. I recommend it.

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review.We take our guests comments seriously and constantly strive to improve our service.We hope to see you again soon. More 

Waikato Region, New Zealand
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 1, 2015

Were pleased to find a vacancy here when arriving in Blenheim without a booking and got the last room. It was clean and attractive with all conveniences. The shower was great and the bed comfortable BUT the air conditioning was old and limited to one area. Very noisy AC unit and with the heat made for a bad nights sleep.... More 

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review.Pleased to say we have removed the noisy ac and fitted a new replacement,we love hearing from our guests comments and do our best to improve our service More 

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