We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Hotel Marlborough

20 Nelson St, Blenheim 7301, New Zealand (Formerly Copthorne Hotel Marlborough)
Hotel amenities
Quality Hotel Marlborough
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #20 of 29 Hotels in Blenheim
A recent review
4 of 5 stars reviewed 2 weeks ago
Lynnaire J Dunedin, New Zealand
Add Photo Write a Review

118 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    50
    34
    26
    3
    5
See reviews for
16
53
12
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (23)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (42)
All months
Dunedin, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The couple who run this hotel make it a very personal experience. Nothing is too much trouble. Our room was large, well appointed and super-clean. Free wi-fi meant we could take care of any business matters although we were there for a family occasion. Set back off the main road, the hotel is also quiet but located very handily to... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

Me and my wife was on a 1night layover at Blenheim after a tour at the vineyard. The room we checked in was spacious. Neat and warm. Considering the cold front in NZ at this point of the time. Nice garden view. The surprise was the hotel manager offered us a ride to our coach station. That was really a... More 

Was this review helpful? Yes
Christchurch, New Zealand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 9, 2015

If you are looking for a place to lay your head, this is perfect. The room was clean, the staff hospitable and efficient. We had dinner and breakfast while we were there. The dinner (in room) was large by comparison to traditional restaurants. Breakfast was just what we needed to get started before a wine trail. The bathroom does not... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 27, 2015 via mobile

Warmly greeted upon arrival, great friendly service with exceptional customer care. Room was very clean and with great amenities. My partner and i were treated like stars after i loong day of travelling. A definite re-visit will be on the cards. 5 stars.

Was this review helpful? Yes
keepawake, General Manager at Quality Hotel Marlborough, responded to this review

Thank you for your review, we are very pleased that we all did our job so you, our guest could enjoy their stay. Hope to see you back soon. More 

1 review
5 of 5 stars Reviewed April 23, 2015 via mobile

I have just spent a couple of nights and held a work seminar at the Quality Hotel, can't rate them high enough. The experience received by myself and my colleagues was top notch!! From the moment we arrived the welcome was lovely ( every single member of staff was happy and most obliging !!) The bedrooms were large, clean, comfy... More 

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review.We try very hard to make our guests comfortable.We hope to see you back soon. More 

Rotorua, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 20, 2015

This Hotel is anything but quality! Bed was terrible banana comfort also had black body hairs in sheets and marks on pillows yuck. Opened refrigerator and slime came out as ice box had thawed as was switched off at wall. Turned on portable fan as room has no air conditioning as was humid and fan tripped out circuit breaker also... More 

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for reviewing our hotel. I am personally very disappointed that you found some quite serious problems. Finding any hairs in beds is quite frankly disgusting and I wish we could have known immediately.This problem has been coming from our laundry supplier of late and we have had to return a few sheets, normally our staff pick up on... More 

New Zealand
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 26, 2015

Coming off the Inter-Island ferry this provides a convenient stop over before heading on. And a great place to watch the cricket semi final. Helpful and friendly staff, a good restaurant and well appointed and comfortable rooms, I've stayed here before, and will do so again. I recommend it.

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review.We take our guests comments seriously and constantly strive to improve our service.We hope to see you again soon. More 

Waikato Region, New Zealand
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 1, 2015

Were pleased to find a vacancy here when arriving in Blenheim without a booking and got the last room. It was clean and attractive with all conveniences. The shower was great and the bed comfortable BUT the air conditioning was old and limited to one area. Very noisy AC unit and with the heat made for a bad nights sleep.... More 

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review.Pleased to say we have removed the noisy ac and fitted a new replacement,we love hearing from our guests comments and do our best to improve our service More 

Ashburton, New Zealand
Level Contributor
91 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 8, 2015

We stayed here for 3 nights, booking online and were greeted by very friendly staff. Our room was clean and tidy and quite roomy. Dining in the restaurant was lovely and all staff took the time to have a chat with us. We had family visiting us often, all who were made welcome, our little grandson swam with us in... More 

Was this review helpful? Yes
keepawake, Owner at Quality Hotel Marlborough, responded to this review

Thank you for your review,we are pleased you enjoyed your stay and hope to see you again soon More 

Adelaide, South Australia, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 13, 2015

I booked to stay at this Hotel via Trivago onto Priceline.com. This was for 2 nights December 29-31 2014. The booking was for a king bed, single bed, sitting room with bed sofa. I was travelling with my 2 teenage boys. I arrived at 6.00pm, and was shown a single room with 12 inches space between bed and wall. No... More 

Was this review helpful? Yes 3
keepawake, General Manager at Quality Hotel Marlborough, responded to this review

Hi. We are very sorry your booking did not go as planed, unfortunately you booked via a third party site that we have limited control over and they booked and paid for a std room with one king bed for you. As we were full we did not have the room that you thought you had booked and consequently could... More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (7)
Viewed
View from room (1)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Blenheim hotels
0.3 mi away
Chateau Marlborough
Chateau Marlborough
#14 of 29 in Blenheim
4.0 of 5 stars 376 reviews
6.2 mi away
Marlborough Vintners Hotel Heritage Boutique Collection
0.2 mi away
Scenic Hotel Marlborough
Scenic Hotel Marlborough
#12 of 29 in Blenheim
4.5 of 5 stars 204 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Knightsbridge Court Motor Lodge
0.8 mi away
Blenheim Spa Motor Lodge
Blenheim Spa Motor Lodge
#7 of 29 in Blenheim
4.5 of 5 stars 38 reviews
0.4 mi away
Hotel d'Urville
Hotel d'Urville
#18 of 29 in Blenheim
4.0 of 5 stars 140 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay