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Maruia Springs Thermal Resort Ltd

State Highway 7 Lewis pass, New Zealand
Maruia Springs Thermal Resort Ltd
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141 reviews from our community

Traveler rating
    31
    40
    23
    15
    32
See reviews for
16
88
7
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • German first
  • Italian first
  • Japanese first
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Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I was so excited to come here and get a taste of Japan again. We paid $249 for a twin package and then upgraded to a 'mountain view' room which mostly overlooked the car park and the bath house. Highly disappointed! The garden view rooms looked better. No tv either, hard to fill up time. Had to pay a ridiculous... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I thought it was strange that this place was not listed on Booking.com, but what was even stranger was that after I booked an obviously vacant room, I received this response: "Your booking has NOT been confirmed yet, you will receive a response via e-mail within 72 hours". This is laughable. The day before check-in I received a call telling... More 

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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this as part of a birthday weekend surprise for a 40 something male. he has a inkling for Japan and this was the closest I could get him in the middle of the upper south island. I booked the Onsen package - Japanese room, private spa, pools, 3 course dinner and breakfast. We had done an overnight tramp... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

The showers were broken and could not be used, kitchen was shut, could not get access to massages, the carpet in the private spa had holes in it, the toilet didn't flush, the view was of a metal wire fence. Complete was of money. The place looks like 1950's Russia.

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Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The rooms are a little disappointing at first, very basic but once you settle in, it's quite relaxing. The location is really good. The thermal springs are a must !! fantastic but watch the little black mites that bite you !!! That's almost everywhere in NZ anyway. The highlight for us for the evening meal - really nice, good portions... More 

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Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had an amazing nabe (Japanese hot pot), it was so fresh and delicious, loved it! The services were great, they were very polite and informative and helped where ever they could. The room was the garden side room, we didn't find the view to be that much different, but wasn't bad, would probably try the Japanese room next time.... More 

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Christchurch, New Zealand
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We did a side trip from Hanmer Springs on a cold day when we were feeling like warming up in the pools. What a disappointment ! Decided to pay for the private pool as we hv done in the past. The rooms are so dirty, dated and mouldy. After our expensive 35 mins in there we went to the main... More 

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Delray Beach, Florida
Top Contributor
52 reviews 52 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 16, 2015

We were on the inland route from Kaikoura to Nelson, and had roiginally intended to stay in Hanmer Springs. With a cold drizzly day, we abandoned the Hanmer idea and decided to push on via the Lewis Pass. We came across the Maruia Springs in the middle of nowhere and decided to stop for lunch with the likeleyhood to stay... More 

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Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 13, 2015

Firstly, I never want to post a bad review. I've had a lovely time traveling in NZ as always. I have read others experiences and hope we got them on a bad day, but I doubt it. We arrived paid our $66 for 3 and made our way down the pools. Beautiful garden, Bit dirty & dated. We got in... More 

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Darfield, New Zealand
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 27, 2015

I booked the Onsen package for my partner and I - a nights accommodation, dinner, breakfast, private spa, and use of the hot pools. On arrival we both absolutely fell in love with the place! It is a very quirky NZ-Japanese mix situated in one of the most spectacular and remote parts of NZ. Very cool to learn that they... More 

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