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Quality Hotel Wellington

Certificate of Excellence
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223 Cuba Street, Wellington 6141, New Zealand
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Quality Hotel Wellington
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Quality Hotel Wellington
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301 Reviews from our TripAdvisor Community

Traveler rating
    122
    110
    54
    11
    4
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78
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10
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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  • All months
    (301)
  • Mar-May only
    (83)
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    (60)
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    (88)
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Levin, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Pretty expensive for what you get - wouldn't stay there again nor recommend. Phone booking was a messy experience - calls backwards and forwards with different prices, heat pump not working. Went for a dessert @ the restaurant and it was way less than average. Breakfast was good. Everything in the hotel seems to come at an "add on cost"

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OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear Barts23, Thank you for taking the time to provide your feedback. I am disappointed to learn that you did not receive a high standard of customer service.I appreciate you sharing your concerns as this allows us an opportunity to improve and rectify our level of services. I would like to assure you that we are taking the necessary steps... More 

East Tamaki, New Zealand
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Am here for the night. Great place. Also part of the Army Leave Centres. Two bedrooms, kitchen living room dining room area with separate toilet and then toilet shower facility. All the luxury that you can ask for. Dishwasher, stove and even a washing machine. Great stuff. Well looked after. Compliments to the custodian.

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OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear Pikke 13, Thank you for you wonderful feedback. I am pleased that you enjoyed the location and facilities of the Hotel. I look forward to welcoming you back to CQ Wellington. Regards, Olivier Olivier Lacoua | General Manager| CQ Comfort and Quality Hotels Wellington More 

Featherston, New Zealand
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

After a not so good experience two months ago we've got a special offer to stay in the Quality hotel. Nice and close to the concert hall and in the middle of Cuba street, the hub of eateries. We had a room on the top floor (8) with two queen size beds, shower and an excellent view. The room is... More 

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OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear Wim31, Thank you for sharing your feedback. I am pleased that you enjoyed your spacious room and found our location convenient for enjoying the city's various attractions. I look forward to seeing you again. Regards, Olivier Olivier Lacoua | General Manager| CQ Comfort and Quality Hotels Wellington More 

new plymouth
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in an executive apartment with friends, very impressed. Comfortable and spacious, modern with great city views and even a little outdoor area. Staff fantastic, friendly and helpful. Wall heaters everywhere so the whole apartment was always toasty and warm. Our flight was cancelled and we were able to re check in at a great rate with no hassle at... More 

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OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear coleenaperi1, Thank you for taking the time to provide your valuable feedback. I am pleased that you enjoyed the facilities and location of the Hotel. As you noted Cuba St is indeed well located for cafes, restaurants, shopping and night life. We look forward to seeing you again. Regards, Olivier Olivier Lacoua | General Manager| CQ Comfort and Quality... More 

Dunedin, New Zealand
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is located in Cuba Street so right in the heart of Wellington's most vibrant quarter. The room was huge and very comfortably appointed. I was visiting a couple of my adult children and we really enjoyed using the room to hang out in for a quiet evening together. The hotel has a nice pool and spa complex too.... More 

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OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear DunedinBros, Thank you for taking the time to provide your feedback following your recent stay with us. I am pleased that you enjoyed both the facilities and location of the Hotel. Our location is ideal in respect to restaurants, cafes, shops and nightlife. We look forward to welcoming you back to CQ Wellington. Regards, Olivier Olivier Lacoua | General... More 

Napier, New Zealand
Level Contributor
255 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Never fails to disappoint. Much be all he French management around. Always able get a park if you confirm at booking. The rooms are spotless and spacious. It is well located amongst some great cafes and bistros.

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OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear 1JayB, Thank you for providing your feedback. I am pleased that you enjoyed the facilities and location of the Hotel and glad to hear the Team accommodated your parking requirements. I look forward to seeing you again at CQ wellington. Regards, Olivier Olivier Lacoua | General Manager| CQ Comfort and Quality Hotels Wellington More 

Kiwi on tour
Level Contributor
119 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just spent Queens birthday weekend for three nights. Had a suite with a spa bath. Fortunately it was not only on the top floor - but also not on street front , which meant the Cuba street noise didn't bother us to much. The staff were both attentative, informative and efficient , so check in and out were very... More 

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OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear mccdzyne, Thank you for taking the time to give your valuable and detailed feedback. I am very pleased to read that you enjoyed the facilities and location of the Hotel. Indeed, Cuba St is in the midst of wonderful cafes, restaurants, night life and shops. I do hope we have the opportunity of welcoming you back to CQ Wellington.... More 

Dunedin
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Some good things, some bad. Big room with comfortable bed but TV so small you needed binoculars to watch it. No road or street noise but due to no floor insulation a lot of foot traffic/ movement noise from the room above often early morning/ late at night. Enough to wake you up !!! Rubbish shower,no door & shower box... More 

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OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear kiwigypsey, Thank you for taking the time to provide your feedback. Your comments regarding the bathroom and pool have been shared with my Team for follow up. I apologise for any inconvenience caused to you but trust you enjoyed the location and facilities that the Hotel offers in Cuba St. Your feedback will provide an opportunity to improve and... More 

Hamilton
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 26, 2015

I had the privilege of staying overnight in the Quality Hotel with my husband, who was in Wellington for business. The room was very clean & spacious with the choice of 2 double beds. The one we chose was very comfortable & the pillows luxurious (there was a pillow menu available but we used the ones on the bed). A... More 

Was this review helpful? Yes 1
OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear Susan S, Thank you for taking the time to provide your feedback. I am so pleased that you enjoyed the facilities and location of the Hotel. The Quality Hotel does provide spacious rooms and I hope you have the opportunity of trying the pillow menu on your next stay with us. I have noted your comment regarding the bedside... More 

Pembroke, New Hampshire
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed two nights during a two-week visit to NZ. The hotel is well appointed with modern furniture and fixtures. It is centrally located in the Cuba Street restaurant and entertainment district. We had no problem with noise and the WiFi connection worked well. There could be better lighting, especially in the main bedroom.

Was this review helpful? Yes 1
OLacoua, General Manager at Quality Hotel Wellington, responded to this review

Dear cbx5, Thank you for taking the time to provide your feedback. I am pleased to read that you enjoyed the facilities and location of the Hotel. As you noted Cuba St is in the heart of wonderful cafes, restaurants and shops, ideal for holiday makers such as yourselves. I hope we have the opportunity of seeing you again at... More 

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