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Astelia Apartment Hotel

Certificate of Excellence
156 Willis Street, Wellington 6011, New Zealand
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1 room 1 guest
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Astelia Apartment Hotel
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140 Reviews from our TripAdvisor Community

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Traveler rating
    36
    69
    27
    6
    2
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12
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (58)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (23)
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Auckland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was looking for a reasonably priced apartment in central Wellington and this one ticked all the boxes. Reception was exceptionally friendly and helpful. When I asked if I could move to a higher floor than level 2, they happily agreed to assign an apartment on level 9 where I had views over the city. I would most definitely stay... More 

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Napier, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It's a nice enough place, enjoyed the location especially, however we booked and paid online, for 2 adults and a child, then found we had to pay extra for a foldout bed for our son. "I cannot get you the bed until you have paid for it with your credit card" (Actually, you can - you just call housekeeping!) then... More 

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VillageAccommodation, Guest Relations Manager at Astelia Apartment Hotel, responded to this review

Thank you for your review, our location is fantastic as its right in the centre of Wellington. I am sorry to hear you had some issues regarding paying for the 3rd guest. We offer studio & 1 bedroom apartments which are based on two guest’s per apartment. We can accommodate a 3rd guest in the one bedroom apartments at an... More 

Wairarapa, New Zealand
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed July 25, 2015

We, like many others who have reviewed this property, booked it on WotIf as the mystery special. Located on Upper Willis Street, it has a convenient, central location but it is not a charming location. Parking is easier in the evening with some available on the street for the night for free. The entry way is decent with a nice... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 15, 2015

We booked this hotel as a 'secret hotel' deal as we needed somewhere to crash the night we arrived in Wellington. It was described as a 4 star hotel in Wellington CBD and seemed like exactly what we needed. Ultimately, it did deliver on the basic requirements you'd expect - clean, neat, centrally located, etc. However, I can't think of... More 

Was this review helpful? Yes 1
VillageAccommodation, Guest Relations Manager at Astelia Apartment Hotel, responded to this review

Thank you for your review and constructive feedback. We are sorry to hear your stay wasn't satisfactory with us. One down side to our apartments being right in the centre of Wellington is they are set up to provide the most amenities, but utilise the space to freely move around the apartments. Our manager did try to contact you on... More 

Kuala Lumpur, Malaysia
Level Contributor
111 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed July 14, 2015

If you want a comfortable studio apartment that is surrounded by a range of meeting and eating options this one is worth a look. Our room was spacious but a little sparse in comfort furnishings. An extra seat would mean two people could relax at the same time. I did notice that the room could be noisy at times with... More 

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Kuala Lumpur, Malaysia
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 14, 2015

While spending some time with our son in Wellington we booked the mystery hotel but were a little disappointed with the 4 star hotel we were given. While the location was great, we had space to stretch out and a small kitchenette to cook in as well as laundry facilities, we ran out of tea bags, there wasn't a plunger... More 

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VillageAccommodation, Guest Relations Manager at Astelia Apartment Hotel, responded to this review

Thank you for your feedback. As you mentioned before our apartments are in a great location as its right in the heart of Wellington. With Mystery deals there is always that gamble as to what you will get which is why it is extremely reduced. As we are a 4 star self contained apartment unit we do provide services like... More 

Auckland, New Zealand
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 24, 2015 via mobile

I was very pleasantly surprised with this apartment hotel. Booked last minute 2 days for stay so go great last minute rate. Room was on 10th floor overlooking Willis St. Not a great view as in middle of town but nice to have some elevation. Check in was quick, wifi was extra with 3 package choices from 30 minx to... More 

Was this review helpful? Yes 1
VillageAccommodation, Guest Relations Manager at Astelia Apartment Hotel, responded to this review

What a great review, thank you. Astelia Apartment is right in the centre of Wellington so it is perfect location as you mentioned before. We look forward to welcoming you back next time you are in Wellington and have passed on the feedback to our team. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2015

We stayed at this hotel one night in June when i was in Wellington for an interview. Great value for money compared to other places in Wellington that I looked at that were really expensive and in a brilliant central location, we walked everywhere and there were bus stops very close with buses that went everywhere else, even the airport!... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

Just one night here with our baby but the room was excellent. Lots of room, nice to have separate areas we could relax in, comfortable bed...what more could we ask for?! The bathroom is a bit small & it was a bit warm without a fan or windows (had to open balcony door) but overall I'd highly recommend the apartments... More 

Was this review helpful? Yes
VillageAccommodation, Guest Relations Manager at Astelia Apartment Hotel, responded to this review

Thank you for sharing your wonderful feedback, we are glad you enjoyed your stay in our apartments that are great value for money. Here at Astelia we offer studio & 1 bedroom apartments which are perfect for a couple getaway or for business during the week. We hope to welcome you back again soon More 

Wellington, New Zealand
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 9, 2015

Has everything you need - the only reason not 5/5 is the room was quite warm and has no air conditioning or fan so the only option was to open the window on the street side - which was too noisy to sleep with open

Was this review helpful? Yes 1
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