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Rydges Wellington

Certificate of Excellence
75 Featherston Street, Wellington 6011, New Zealand
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1 room 1 guest
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Rydges Wellington
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1,144 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tauranga, New Zealand
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Was tossing up at the same price for bed and breakfast the Bolton or Rydges but decided here as closer. Quite abrupt and rude front office girl checked us in. We had our neice and friend meet us there to go shopping and the reception girl insinuated they were staying too. How rude! I asked if we received the offered... More 

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Wellington, New Zealand
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

The check-in was shambolic. The rooms are very average, and a little less than clean. They throttle their broadband, so bring your own wifi. And the room rate is a rip-off. Wonder no more why people avoid visiting Wellington. The only redeeming feature is the view.

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Wellington
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

For the amount we paid, I'd have wanted better service. Unfortunately in the wee hours of the morning I got out of bed and stood on a broken piece of a wine glass cutting my foot. When I reported it to reception in the morning the question was "did I tell anyone". When I said it happened during the night... More 

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Auckland
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed our time here. Good location and good walking distance to the water front. The food was yummy and everything was comfortable and satisfactory. We made use of the pool and spa and our room had a view of the harbour. Our sleeps were good at night as it was quiet. Over all we had a good stay.

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Catherine H, Public Relations Manager at Rydges Wellington, responded to this review

Hi Sarah, Thanks for taking a moment to share your thoughts on your recent stay! We're pleased to hear that you had an enjoyable and comfortable experience, and found the location handy to the waterfront. I will be passing on your review to the rest of the team who I know will be happy to read it! Thanks again, and... More 

Sydney, Australia
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room 1313 was mine for two nights in August and it was fine. The air conditioning is an in room style system but it didn't bother me. Bed was comfortable and bathroom functional. Breakfast was great and the restaurant was a great choice for a work dinner with 6 others. Top marks Rydges!

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Catherine H, Public Relations Manager at Rydges Wellington, responded to this review

Hi there, Thank you very much for the positive review! It's great to hear you enjoyed your two nights with us, and made the most of our award winning restaurant Portlander - I will pass on your review to the team there as well. Thank you again, and we hope to see you soon! Kind regards, ^CH More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I adore this hotel. Whenever I'm in Wellington for a conference, a preformed or just for the long weekend. The Ridges Wellington is my go to place and was up until recently my favourite hotel room in NZ. Now Rydges in Christchurch took that space.

Was this review helpful? Yes
Catherine H, Public Relations Manager at Rydges Wellington, responded to this review

Hi Charles, 5 stars - woohoo! Thanks so much for the lovely review, we're glad you consistently enjoy your stays with us, and if another hotel is going to replace us as your favourite, we're glad that it's at least another Rydges! :) Looking forward to seeing you again soon. - CH More 

Sydney
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived early, our room wasn't ready......no problem we were cheerfully reassigned another room. The room was very spacious, modern and well equipped. During our stay front desk staff and concierge Phil, were excellent. Friendly, helpful, courteous and all round great experience. Check out time came and I was greeted by a nameless, surly male staff member. Felt that I... More 

Was this review helpful? Yes
Catherine H, Public Relations Manager at Rydges Wellington, responded to this review

Hi there, Thank you for your review! We're glad to hear we were able to reassign your room with no hassle. I have passed on your lovely comments to Phil who was absolutely chuffed to hear them! We're sorry that this excellent service wasn't consistent over your whole stay, and I have passed on your comments to the relevant HOD... More 

Wellington, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am regular traveller to Wellington and frequently stay at Rydges on business. The friendliness of the staff and willingness to go the extra mile for the customer makes this the perfect place to stay. During 'Wellington on a Plate' the restaurant Portlander's set menu was wonderful! It's also a great place for steak. Overall this is my favourite place... More 

Was this review helpful? Yes
Catherine H, Public Relations Manager at Rydges Wellington, responded to this review

Hi there, Thank you very much for your review! It's so nice to hear that you continually enjoy your time with us, and especially that you find the service exemplary. We believe that good service, as you said, makes all the difference - so I will be passing on your kind words to the rest of the staff as well.... More 

Rotorua
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Check was seamless, service great, car was looked after - twice I needed to get things out - not a problem. Room was very nice and even had a wee view of the water. Bar service was very good as well - nothing to fault.

Was this review helpful? Yes
Catherine H, Public Relations Manager at Rydges Wellington, responded to this review

Hi there, Thank you very much for the 5/5 star review - we love seeing the words 'nothing to fault' in a review! It's great to hear that you loved every aspect of your stay, and found our service seamless and efficient. We hope to see you again on your next visit to Wellington! Kind regards, ^CH More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Fantastic staff - right through from front desk/reception to the restaurant and bar staff. Room was clean and nicely decorated. Didn't find the bed all that comfortable ... too soft (?worn out). Highly recommend taking the bed and breakfast option - breakfast is amazing !! Hadn't realised that there was a gym,pool and spa within the hotel - maybe I... More 

Was this review helpful? Yes
Catherine H, Public Relations Manager at Rydges Wellington, responded to this review

Hi there, Thank you for taking the time to share your thoughts on your recent stay with us. We're glad that, overall, you enjoyed your stay with us. However please accept our apologies regarding the swimming pool, spa etc. These amenities are listed on our website and third party booking websites, but I will pass on your suggestion of perhaps... More 

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