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Trinity Hotel

166 Willis Street, Wellington 6001, New Zealand
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Trinity Hotel
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Ranked #33 of 48 Hotels in Wellington
A recent review
4 of 5 stars reviewed 4 days ago
Feedthesnake Santa Clara, California
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284 reviews from our community

Traveler rating
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    93
    35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Santa Clara, California
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My friend and I stayed here for a night, but the lift was out of order so we received a discount on the room. That made the price great, especially since we only stayed for a night. Our room didn't have a good view, but the beds were comfortable and the staff was very friendly and welcoming. The room was... More 

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Andrew B, General Manager at Trinity Hotel, responded to this review

Dear Feedthesnake Thank you very much for providing feedback. We are delighted your enjoyed our Hotel and that our staff were welcoming and friendly. We do hope that you can make it back to Wellington again soon and see some of the wonderful attractions we have to offer. If you do, please contact us at the Trinity Hotel as we... More 

Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Like everything else in Wellington it is difficult to get to and if you pass it, it is an ordeal to get back to. I had read an earlier review the mentioned free parking. Not so. I parked down the street in a Wilson garage; the only experience in Wellington worse than the hotel. Overall this is a second rate... More 

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Andrew B, General Manager at Trinity Hotel, responded to this review

Dear Bill_and_Janet_13 Thank you for your feedback. We appreciate both positive and negative feedback. Directions to our hotel are documented on our website. I have spoken with the young lady who assisted you at reception and we attempted to solve your car parking for you. The Hotel does not have free car parking and car parking needs to be booked... More 

london
Top Contributor
164 reviews 164 reviews
83 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The biggest selling points of this hotel are the location and price. Great central location in Wellington, walking distance to most attractions, shops,bars, restaurants. This hotel is good as a base to explore the city from not for a romantic weekend/ night away. We are tourists therefore it was prefect for our needs as we were not expecting a fancy... More 

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Andrew B, General Manager at Trinity Hotel, responded to this review

Dear L_K1509 Thank you very much for taking the time to post your positive comments. We are delighted you enjoyed your stay with us and found our location and staff excellent. The central city parking can be challenging and you did very well to get your car parking all sorted having not booked car parking with us originally. Thank you... More 

London
Top Contributor
60 reviews 60 reviews
44 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is in a good location near restaurants and bars. Easy to get to Wellington sights. To get parking request ahead direct to hotel. We were lucky to get free on street parking close by but this is very limited. Good room and friendly staff and we would use again.

Was this review helpful? Yes
Andrew B, General Manager at Trinity Hotel, responded to this review

Dear richardwkirk Thank you for your feed back. We are pleased you enjoyed our Hotel especially the location and great staff. We look forward to welcoming you back again soon. Yes, the car parking is challenging in Wellington if not pre booked, please contact us prior to your next stay so we can book a car park for you. Regards... More 

Adelaide, South Australia, Australia
Top Contributor
52 reviews 52 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In the hotel's defence I don't suppose there is 24 hour construction site on street which is very loud. Closing window didn't help at all. Very small garage. Air conditioning equipment outside under our room didn't hwlp although no air conditioning in our room. Very good location for attractions and eating. Close to Harbour. One way streets makes life interesting.... More 

Was this review helpful? Yes
Andrew B, General Manager at Trinity Hotel, responded to this review

Dear Pauline R Thank you for posting your review. Our central city hotel is 3 star plus standard, mid range with no air conditioning. Noise can sometimes be an issue like any CBD Hotel and our owners are committed to continually noise suppressant solutions. I am delighted you liked our location and found our staff attentive and friendly. Thank you... More 

West Yorkshire, United Kingdom
Contributor
17 reviews 17 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I asked for a quiet room when I booked and received a room at the front of the hotel which was very noisy. There is no air conditioning and the room was hot, although there is a free standing fan, which to be honest wasn't that useful. On a positive front, the staff were excellent and helpful, and the rooms... More 

Was this review helpful? Yes
Andrew B, General Manager at Trinity Hotel, responded to this review

Dear Mary J P Thank you for providing feed back - we do appreciate you taking the time to do so. We are delighted you enjoyed the location, our friendly staff and that your room was to your satisfaction. Unfortunately our Hotel does not have air conditioning which is detailed on all overseas travel websites including our own website The... More 

Wanganui
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great helpful staff! Central Wellington CBD! Great rates! Great value for money! Good rooms! Free internet! A gem in the city ! I have always been pleasantly surprised by the great staff from the majority of workers at the trinity Hotel! So thank you :)

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Andrew B, General Manager at Trinity Hotel, responded to this review

Dear Jevanx Thank you very much for posting your positive feedback. We appreciate it. We do spend a lot of time training our staff and instilling a great culture in our team which our customers appreciate. We look forward to welcoming you back to our Hotel soon. Regards - Andrew B More 

Roswell, Georgia
Top Contributor
56 reviews 56 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We loved the location of this hotel, and were able to walk everywhere! The lobby was very bright, and clean and the staff couldn't have been more friendly or helpful. We had a double bed and single bed, which left little room for suitcases. The room seemed a bit tired, could use some sprucing up, but it was clean and... More 

Was this review helpful? Yes 1
Andrew B, General Manager at Trinity Hotel, responded to this review

Dear Karen W Thank you for your kind comments. We are delighted you enjoyed your stay with us. We hope to see you again soon one day. Regards - Andrew B More 

Surfers Paradise, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here two nights and had a room on high floor with views over the street to old church Room was spotless although very small with a bedside table only on one side Bathroom spotless Had prebooked parking which was the best deal in town and certainly needed to be booked Breakfast very average canned fruit doenst do it for... More 

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Andrew B, General Manager at Trinity Hotel, responded to this review

Dear GMariner Thank you for providing feedback. We are delighted you were pleased with the cleanliness of your room. Our continental breakfast is extremely good value for money however we do take on board your comments regarding the canned fruit as we are always looking for ways to improve our breakfasts and enhance our customer experience. I am delighted you... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Great location. Perfect for the cable car to the botanic gardens and zealander. Disappointed with the cleanliness; cups stained and chipped, carpet not vacuumed and shower edges grotty. Rooms small.There was no bedside table on left of bed, no hair dryer and only enough milk for a couple of teas. Staff were very helpful and friendly.

Was this review helpful? Yes 1
Andrew B, General Manager at Trinity Hotel, responded to this review

Dear Liz Maxwell Thank you for your feedback. I am pleased you found our staff friendly and helpful and that the location of our Hotel was to your liking. I am disappointed to read your comments regarding your room. I have passed your comments through to our housekeeping team as our standards are very high so on this occasion we... More 

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