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All 50 Wellington hotels

Trinity Hotel

3.5 of 5 Hotel   |   166 Willis Street, Wellington 6001, New Zealand
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55%
Ranked #35 of 50 hotels in Wellington
A recent review
4 of 5 stars reviewed today
Alan G Tauranga, New Zealand
  • Reviews (218)
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218 people have reviewed this hotel

Traveler rating
    23
    86
    68
    30
    11
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22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Tauranga, New Zealand
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed today NEW

I stopped here with my teenage girls for a couple of days, I found the hotel to be excellent value for the location. Rooms were well equipped and clean, some ofvthe decor may look a little dated but don't let that put you off. I for one am not impressed by flashy buildings when you don't get the service that... More

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Wellington, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great customer service, great price. I'll be back. Staff always smiling and went the extra mile more than once during my stay. Great big breakfast at the hotel cafe Eclipse. Best flatwhite on the block. Amazing crab cakes delivered to my room, can't beat that!

Was this review helpful? Yes 1
Andrew B, General Manager at Trinity Hotel, responded to this review

Thank you very much for your feedback. We are delighted you enjoyed your stay with us. We have worked extremely hard to build a good team in the last few months and the results are showing. We believe our barista makes the best coffee in town and our Chef the best poached eggs in Wellington, if not the World! Thank... More

Palmerston North, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago

Wasn't a good start when we pulled up outside the parking area and rang and rang for them to open the roller door but got no answer. Had to go into reception and ask them to open the door. Room was tidy. Television set was old. Curtains didn't really block out the light and the night was interrupted by noise... More

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Andrew B, General Manager at Trinity Hotel, responded to this review

Thank you very much for taking the time to provide feedback on your stay with us. My apologies for the delay in opening the parking area roller door. Reception staff are often busy checking other guests in and sometimes there can be a slight delay. I will investigate this further to ensure we do not have a repeat. The last... More

manila
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

we checked in late at night and yet staff was very friendly. they even went out of their way to help us with our concerns. we stayed for 2 days and had no worries at all. the room was very clean, quiet, and in the cbd area. best value for our money!

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Andrew B, General Manager at Trinity Hotel, responded to this review

Thank you for your feedback. We are delighted you enjoyed your stay with us and everything was to your satisfaction. We do hope to see you again soon at our Hotel! More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at the Trinity Hotel. Room was very clean and adequate. Staff friendly . I would recommend any one to stay here. Quite central to everything. We certainly didn't any complaints.

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Andrew B, General Manager at Trinity Hotel, responded to this review

Thank you very much for your positive feedback. We are delighted you enjoyed your stay with us. Our new housekeeping time are doing an excellent job and we pride ourselves at our 3.5 Qualmark rated central city hotel on cleanliness of rooms, friendly engaging staff and lots of energy! Our location is very good and many of our guests regularly... More

Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

well where do i start the reception people were great i asked for a very late check in and they were very accomodating the restaurant seemed to be under stated and used although all the time that i hate in there the food was delighful and not a problem for any requests i travelled back in august 09

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Andrew B, General Manager at Trinity Hotel, responded to this review

Thank you very much for your feedback. We do appreciate you taking the time to post this to Trip Advisor. We are delighted our staff were friendly and efficient as we work very hard in ensuring they are all trained to a very high standard. Our Eclipse Eatery is going from strength to strength as we have fantastic staff who... More

taipa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at your Hotel, and had booked two rooms as we were visiting our daughter for her 21st, every member of staff greeted us with a friendly smile and went out of their way to make us feel very welcome. The accommodation was clean and comfortable, and the breakfast was extremely tasty, I highly recommend the poached eggs... More

Was this review helpful? Yes 1
Andrew B, General Manager at Trinity Hotel, responded to this review

Thank you very much for taking the time to post your most positive feedback! I remember having one or two conversations with you while you were staying and you did seem to be enjoying yourself at our Hotel which is fantastic. We work very hard to ensure our rooms are very clean and comfortable and encourage all our staff to... More

Napier, Hawke's Bay, New Zealand
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

While the hotel was reasonable in cost, staff friendly and location superb, we won't return. It was a combination of all the 'small things' (eg room keys not working after a night of being there, inconvenience of having to go into hotel to ask for carpark door to be raised before we could get in, while having car stuck half... More

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Andrew B, General Manager at Trinity Hotel, responded to this review

Thank you very much for taking the time to post your feedback. We are delighted you found our Hotel value for money, our staff friendly and the location to your liking. I am disappointed you experienced issues when parking your car. All reception staff are aware of this simple procedure which I have reiterated today. The restaurant has clear signage... More

Nelson, New Zealand
1 review
3 of 5 stars Reviewed 4 weeks ago

Room was adequate. Very good location. Room by lift was a bit noisey. Biggest problem was the street sweepers at 2.30, 3,30 and 4.30. Nice breakfast. Polite helpful staff. Got a good tip on Airport taxis

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Andrew B, General Manager at Trinity Hotel, responded to this review

Thank you very much for your feedback. We are delighted you found our staff friendly and enjoyed our breakfast. Our new breakfast menu is proving extremely popular with our hotel guests & walk in customers. Like any centrally located city hotel, there are occasionally noise challenges that we are unable to control. When you stay with us again, please request... More

Auckland, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 4, 2014

The location, price and level of cleanliness is fine for the price. However, the room we were in was close to the road so you can hear everything until the early hours of the morning (4am) so please pack ear plugs if you want to get any sleep! As it was winter I would have expected more blankets and if... More

Was this review helpful? Yes
Andrew B, General Manager at Trinity Hotel, responded to this review

Thank you for your feedback. We are delighted you enjoyed the breakfast and central locaIity of our Hotel. I am disappointed to hear that your stay was not as enjoyable as it should have been. We are a centrally located 3.5 star CBD Hotel so noise can occasionally be an issue. We are working on an ongoing noise suppressant solution... More

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Additional Information about Trinity Hotel

Address: 166 Willis Street, Wellington 6001, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Trinity Hotel 3.5*
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Also Known As:
Trinity Hotel Wellington

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
Quality Accommodation, affordable price, central location. A popular CBD hotel in Wellington ideally suited for the Business or Leisure traveler and only 10mins from the Airport. Perfectly situated for your convenience in the heart of Wellington’s entertainment, shopping, arts and business districts and only a short stroll to the Harbour and TePapa. Each of our 60 guest rooms having recently undergone a stylish, soft refurbishment, offer all you would expect and more including; modern tiled bathrooms, wireless high speed broadband, coffee/tea making facilities. SKYTV, radio/alarm clock. same day laundry and dry cleaning, telephone, hair dryer. ... more   less 
Number of rooms
60

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