We booked a 2 bedroom and a single bedroom apartment for two nights . Pre paying - huge mistake. Our apartment was not serviced following our first night until -after repeated requests - about 3 or 4 pm the next day, We remade our own beds using the same linen. Blown light bulbs were not replaced despite repeated requests. The... More

We booked the Atrium at the last minute, and because it was cheap on www.lastminute.com. The location was great (although I found Wellington's steep hills and stairs hardwork). The hotel was not great, it was more the cumulative impact than any one single thing: when we arrived one of the two lifts wasn't working, the car park was extremely hard... More

The faulty towers of New Zealand. I make no apologies for saying this, but I thought I would try the Atrium as the had a cheap rate online, however I moved out after one night and moved to another property in Wellington. I read the other reviews and management replies were always excuses or sometimes arguments with feedback, or we... More

The theory behind the structure of this hotel was a nice idea, but in practise, the big gaping void inside the rooms, they call an 'atrium' is just a void that reverberates every single sound anyone makes. You will be woken by every single guest coming in or out of the hotel. My room also had doors that did not... More

We stayed at the Atrium for 5 nights. The room was incredibly stuffy & noisy. We were on the 9th floor & the balcony doors opened up onto a freeway. The bathroom was tired & in need of an overhaul. The kitchen was clean & well equipped apart from the oven knobs not working properly. The main room had two... More

Our 4 night stay in Wellington was not as restful as we had hoped. Quest self contained units have been a perfect solution for us in the past- as diet restrictions require that we prepare most of our own food whilst away. The problem with 'The Atrium' is THE ATRIUM! There is no air-conditioning in the room so if you... More

You get what you pay for. The after hours checkin process, the staff at the front desk, and the location are great. Car parking is available in the building (extra $20/day) but you'd want a small car. Gym was closed during my stay so couldn't use that facility. However, the building design (rooms grouped around a central, roofed, atrium) means... More

We booked a two bedroom unit, on the 9th floor, initially the maitre'de could barely understand my english, the room was on level 9, nice foyer and lift, room was awful it smelled like a cross between curry and cheap perfume. I had clean dishes left for me to put away in the dishwasher, not vacummed, staines on the walls... More

We were booked to stay 2 nights in this hotel, but our flight from New Plymouth was cancelled due to bad weather and we had to get a bus to Wellington the next day. Still had to pay for the room even though it was impossible to get to Wellington the day before - no hire cars available and no... More