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All 50 Wellington hotels

Comfort Hotel Wellington

3.5 of 5 Hotel   |   213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
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Comfort Hotel Wellington
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62%
Ranked #27 of 50 hotels in Wellington
A recent review
4 of 5 stars reviewed 2 days ago
RamblerBournemouth Bournemouth
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235 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bournemouth
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Interestingly this appears to be two hotel blocks, one an economy stack of rooms, the other an stack of higher quality suites but both sharing the reception, bar, restaurant and pool. We booked four nights in the economy side and found the room to be of a good standard, small but clean with no a/c (the standard in NZ). Unfortunately... More

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear RamblerBournem, Thank you for taking the time to tell me about your experience at the CQ Hotels Wellington and I am very glad that you enjoyed your stay as well as the hotel facilities. The team takes great pride in the service they deliver and I was pleased to share your comments with them. I look forward to welcoming... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

We booked this hotel for three nights and was quite reasonably priced. Not too much to say, the room was quite small, couldn't really spread out, but the bed was comfortable and the shower was really good! There was no minibar though, and not much milk was provided for your tea and coffee. Great base point to stay in Wellington... More

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Food_Travellers_LS Thank you for taking the time to tell me about your experience at the CQ Hotels Wellington. I am glad to read that you have found our location a great base point to stay in Wellington and close to some good restaurant. As you noticed, the CQ Comfort Hotel is a prestigious 3 Star Plus Qualmark heritage building... More

Contributor
20 reviews 20 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel was central and there was lots of great cafés and restaurants close by. The rooms were an ok size. Free wifi for every night of our stay, but it seemed to drop out a fair bit. Parking was $25 night. The pillows were very uncomfortable and lumpy, we woke up both mornings with sore necks.

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Jacob, Thank you for taking the time to post your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was very disappointed to read that you noticed that the pillows in your room were uncomfortable and the internet access was dropping in and out. Your feedback has... More

Auckland
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My son (11) and I stayed one night recently. My mum had stayed with him before and both had quite liked it. The decor is old and dated and everything is showing signs of wear. This is made up for though by the fantastic location, the heart of Cuba St, handy to everything. The issues I had were that when... More

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Interpretergirl, Thank you for taking the time to tell me about your experience at the CQ Hotels Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was very disappointed to read that you noticed a poor state of cleanliness in the bathroom. We strive to ensure that... More

Hamilton, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was here for a conference last week and had an amazing stay! The staff are absolutely fantastic, led by an incredible manager, Olivier - love your work guys! Brilliant location with spotless comfortable accommodation, perfect for a good nights rest after a busy day in the boardroom! I look forward to my next trip to enjoy more of your... More

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Gracious greetings from Wellington! Thank you for your recent stay with us and for taking time to write us a wonderful review! We are pleased to learn that you've enjoyed your stay and conference with us. We look forward to having you with us again in the near future! Kind regards Olivier More

Napier, New Zealand
Top Contributor
169 reviews 169 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Comfort is absolutely spotlessly clean and great value. I love the location in Cuba Street that has a great vibe. While they have a great buffet there are plenty of cafes nearby. They also have very good parking, pays to book ahead on this in busy times.

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you for your recent stay with us and for taking time to write us a wonderful review! I am very pleased to learn that you've enjoyed your stay with us and will continue to strive and excel to meet your expectations. I look forward to having you with us again in the near future. Please feel free to contact... More

Auckland Central, New Zealand
Top Contributor
96 reviews 96 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is great for short stays if you are budget conscious and also want to be right in the heart of the city. Everything is within easy walking distance and there are some excellent eateries close by. The room I was in was small and basic but very clean with a comfortable bed. There was no traffic noise. Would... More

Was this review helpful? Yes 1
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you for your review. I am very pleased to read that you enjoyed your stay as well as the hotel facilities. I do hope we have the opportunity to welcome you back to CQ Hotels Wellington again in the near future. Please feel free to contact us directly on our website or send an email and we will take... More

Auckland
Top Contributor
52 reviews 52 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 11, 2014

I stayed here for a hockey tournament,a s team accommodation. I say this, because the Comfort Hotel is not one I would have chosen if I had made the booking. That is not to say there anything terribly wrong, just that I tend to choose more up-market establishments for myself. First off, the one (and only) real negative - the... More

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear gaiteiro, Thank you for taking time to share your experience with us, I am glad to have made your stay an enjoyable one! Once again thank you and look forward to welcoming you back at CQ Hotels Wellington. Please feel free to contact us directly on our website or send an email and we will take care of your... More

New Orleans, Louisiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 10, 2014

Stayed here during the Rugby Sevens for a few nights. The location is good, lobby is nice, and room/bathroom was clean. The room itself was extremely small for two people and the only window opened onto a courtyard that echoed noises from other guest until late in the night. We asked for an extra blanket and pillow; front desk staff... More

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Kimberly B, Thank you for taking the time to tell me about your experience at the CQ Hotels Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is very unfortunate to read that you experienced a disappointing level of service at the Reception desk. We endeavour to... More

UK
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 2, 2014

Due to the rugby 7's we were only got a small room due to the demand. It was clean and comfortable though. It is on Cuba Street were there is plenty going on day and night. The harbour and museum are not too far away as are the shopping area. Didn't like paying NZ$25 per night for parking!

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Peter_St_Helens, Thank you for your review. I am pleased to read that you enjoyed your stay as well as the hotel facilities and location. I do hope to have the opportunity to welcome you back to CQ Hotels Wellington again in the near future or during next year’s 7’s tournament. I have also taken careful note of your comment... More

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Additional Information about Comfort Hotel Wellington

Also Known As:
Comfort Inn Wellington
Wellington Comfort Inn
Address: 213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
Location: New Zealand > North Island > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 50 hotels in Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Wellington 3.5*
Official Description (provided by the hotel):
The beautiful heritage building formerly known as “The People’s Palace” or "Trekker" is now the Qualmark rated 3 Plus Star CQ Comfort Hotel Wellington alongside of the CQ Quality Hotel Wellington 4 Plus star and state of the art CQ Conference & Event Centre. It is ideally located amongst Wellington’s finest cafes, restaurants, bars and boutique shopping that the Cuba Quarter is famous for. Within walking distance of the Wellington Harbour, The National Te Papa Museum and all of Wellington city’s major attractions.The CQ Hotels Wellington holds a Code Compliance Certificate for both its properties, including for earthquake risk. Comfort Hotel Wellington was strengthened to 100% of the code in 2004 & Quality Hotel Wellington is a new building, built in 2008 ... more   less 
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