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Comfort Hotel Wellington

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213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
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Comfort Hotel Wellington
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Comfort Hotel Wellington
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329 reviews from our community

Traveler rating
    55
    131
    96
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    22
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • All months
    (329)
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    (86)
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Senior Contributor
49 reviews 49 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Once we got to our rooms it was an o.k. stay but getting there was horrific. Being in a big city it's a problem to start with..... nowhere to park the car out front while trying to check in. Once checked in we had a horrible time trying to find the parking garage even with directions.The only slot to put... More 

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Fort Atkinson, Wisconsin
Contributor
19 reviews 19 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Once we got to our rooms it was an o.k. stay but getting there was horrific. Being in a big city it's a problem to start with..... nowhere to park the car out front while trying to check in. Once checked in we had a horrible time trying to find the parking garage even with directions. We couldn't get our... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Functional and clean, but with the world's most uncomfortable bed and thinnest walls. Great check-in experience. Bedrooms are minute! Lots of good eateries and drinkeries around, the Malaysian restaurant across the road is truly wonderful.

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Auckland Region, New Zealand
Top Contributor
78 reviews 78 reviews
43 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I travel reasonably often. We normally stay at the Museum Art hotel, but a friend booked us here. Front counter staff not inspiring, 2 bedroom apartment nearly twice the cost as the Museum. It cost me $100 to check out 5 mins after checking in, now at the Museum Hotel and very happy. Quite simply, why pay more and get... More 

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Denver, Colorado
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

I always book on line and usually never a chain hotel.. But....was very pleased with the Comfort hotel primarily for the lovely ladies at reception. From check in, to needling phone chargers & ice, restaurant suggestion, tv help and a microwave for my popcorn....all were so sweet and accommodating. Room was just big enough and the hustle and bustle of... More 

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you for your kind review, I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I look forward to welcoming you back soon again at CQ Wellington. Warmest regards, Olivier Lacoua General Manager More 

Upper Hutt
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

As it was our conference venue we chose to stay at CQ Hotel - choice of 4.5 star Quality or 3.5 star comfort. We chose the Comfort option mainly because of the rate as excellent value for a central city hotel. Rooms very small but extremely compact and adequate. Bathroom also small but clean and adequate - shower great water... More 

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear John H, Thank you for taking time to give us this gracious review which we are appreciative of! We are glad to have made your stay an enjoyable one! Once again thank you and look forward to welcoming you back soon at CQ Wellington. Kind regards Olivier Lacoua General Manager More 

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

The room was small but clean which was good, this is where the good stopped. No air conditioning in excessively hot room with one small window which opened onto the noisiest street in the whole wide world during the night. Between listening to the drunk people, the car racers and the 4am bottle recycling (still crazy hot room with not... More 

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

I sincerely regret the disturbance in regards to the noise level that you experienced during your recent stay with us. Our downtown location can mean extra street activity on weekends, as much as we try to contain it. On your next visit, I would be happy to assign one of our quieter, east-facing rooms upon request. Please feel free to... More 

Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable and scenic hotel in Cubastreet, the most famous street in Wellington, with vintageshops and many bars and restaurants. Staff was very friendly and helpful. Wifi is free and fast. Rooms are clean.

Was this review helpful? Yes 1
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Baukje H, Thank you for your kind review! I am so glad you had a comfortable stay in our hotel and found our staff to be exceptionally friendly & helpful. Looking forward to welcoming you back again soon at CQ Hotels Wellington Kind regards, Olivier Lacoua General Manager More 

Espoo
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When checking the photo gallery on the website, one anticipates to stay in a large, modern, well equipped room. However, we got a tiny room where you hardly had place for your luggage. Some of our group even had smaller rooms. The bathroom was ok with a shower but you had to place your toiletteries on the floor, that got... More 

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Irmeli W, Thank you for your feedback in regards to your recent stay with us. I was very glad to read that you found the choice of our breakfast buffet being abundant and our facilities perfectly located in the Capital. I have also careful note of your comment in regards to the size of the room. As you noticed,... More 

Christchurch, New Zealand
Top Contributor
55 reviews 55 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Whilst the historic exterior is appealing, to say establishment is tired is being tactful. The hotel is aimed at business travellers and as such the room is what you expect, small with basic furniture. However the furnishings are dated and the overall cleanliness of the bedroom and bathroom was inadequate. It has been a long time since skirting boards and... More 

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Kerei Thank you for taking the time to share with us your experience at CQ Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you noticed, the Comfort Hotel is a prestigious 3 Star Plus Qualmark heritage building dating back to the 1800s. The hotel provides all... More 

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