We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Hotel Wellington

Hotel website
Hotel deals
213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Hotel Wellington
Professional photosView all
Browse nearby
Comfort Hotel Wellington
Add Photo Write a Review

369 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    63
    150
    106
    28
    22
See reviews for
35
144
62
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (369)
  • Mar-May only
    (106)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (87)
All months
Melbourne, Australia
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Not the best but not the worst and for what you pay it is great value. Staff were very friendly offered great advice and very courteous. Rooms basic but good and warm on cold nights with good heating. Location is also very good and convenient. Would recommend

Was this review helpful? Yes
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear Asanka Brendon R, Thank you for taking the time to provide your feedback. I am pleased that you enjoyed the location and facilities of the Hotel. I look forward to welcoming you back to CQ Wellington in the near future. Regards, Olivier Olivier Lacoua | General Manager| CQ Comfort and Quality Hotels Wellington More 

Auckland Region, New Zealand
Level Contributor
105 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We liked this place and will return. The room wasn't huge but big enough for the two of us and a suitcase not to be falling over each other. The bathroom was a good size - often they can be far too small but there was enough room to move around in between shower, sink and toilet without banging into... More 

Was this review helpful? Yes
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear Nicola W, We are pleased that you enjoyed the facilities and location of the Hotel. As you observed Cuba St is home to many great cafes, restaurants and shops providing a memorable break in the city. We look forward to welcoming you back to CQ Wellington in the future. Regards, Olivier Olivier Lacoua | General Manager| CQ Comfort and... More 

Townsville, Queensland, Australia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Okay for price, but not spectacular! Room was tiny, but suitable for one night. Room cost dud not include breakfast, which was pricey . Best to go down Cuba street to Expressoholic Cafe. Great location though, fantastic restaurants nearby (make sure you experience "the Matterhorn").

Was this review helpful? Yes
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear Nerida L, Thank you for taking the time to provide your feedback I have taken careful note of your comment in regards to the size of the room. As you would gave noticed, the Comfort Hotel is a prestigious 3 Star Plus Qualmark heritage building dating back to the 1800s. The hotel provides all of the basic necessities, comfortable... More 

Otaki Beach, New Zealand
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Being a bit older the staff here are wonderful, very caring. Need reserve carpark in advace. Good Wi FI. The buffet breaffast is great value. Close to all the Cuba street bistros and cafes. Not far from Museum.

Was this review helpful? Yes 1
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear 777Otaki, Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. Cuba St is well placed for wonderful cafes, shops and night life. We look forward to another opportunity to be of service to... More 

Wellington, Wellington, New Zealand
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The title says it all really. This is a very comfortable hotel located on Cuba St in central Wellington. I never sampled the food of other services, so this review is based only on a bed for the night. Secure off-road parking is available at an additional cost ($25/night). The only criticism would be the absence of a dress mirror... More 

Was this review helpful? Yes 1
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear Bob R, Thank you for your feedback. I am pleased that you enjoyed the location and facilities of the Hotel. I note your comment regarding the mirror and will share this with my team. We look forward to welcoming you back to CQ Wellington in the near future. Regards, Olivier Olivier Lacoua | General Manager| CQ Comfort and Quality... More 

Sydney, Australia
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights. Room was clean, however the shower was very small and tight.. Probably because I booked the cheapest room they had available (std room with double bed located on the second floor), quite possible other rooms have larger showers. Room was a no frills room, the bed was ok, and they put me in a room... More 

Was this review helpful? Yes
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear Prince_nz, Thank you for taking the time to provide your valuable feedback. I am pleased that you enjoyed the location and facilities of the Hotel. I have noted your comment in regards to the size of the room and bed configuration. As you noticed, the Comfort Hotel is a prestigious 3 Star Plus Qualmark heritage building dating back to... More 

Christchurch, New Zealand
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights while attending a conference. Very friendly staff. Any request attended to promptly. Catered well for grand-children when they came for lunch. Quiet room despite being on the street side of the building Excellent breakfast and facilities

Was this review helpful? Yes
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear Richard R, Thank you for your gracious review. I am pleased that you enjoyed your stay in Wellington while attending your conference. I hope we have the opportunity to welcome you back to CQ Wellington in the future. Regards, Olivier Olivier Lacoua | General Manager| CQ Comfort and Quality Hotels Wellington More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2015

Clean and comfortable hotel. Great onsite facilities, restaurant, cafe and bar. Staff very friendly. Top end of Cuba Street but a short walk down to Courtenay Place for Te Papa and the waterfront but also short walk to Massey Campus. Would definitely return and recommend.

Was this review helpful? Yes
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear Unravell, Thank you for your wonderful feedback. I am pleased that enjoyed the location and facilities of the Hotel. We look forward to welcoming you back in the near future. Regards, Olivier Olivier Lacoua | General Manager| CQ Comfort and Quality Hotels Wellington More 

Fox Glacier, New Zealand
1 review
5 of 5 stars Reviewed July 22, 2015

Great location .. comfortable room fully equiped ... very professional and friendly staff ... very clean ... easy to find hotel ... in the wifi connection was not so good sometimes ... pool was a little bit cold ... very good food

Review collected in partnership with this hotel

Was this review helpful? Yes
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear Isabelle C, Thank you for your wonderful feedback. I am pleased to read that you enjoyed the location and facilities of the Hotel. I have shared your comments regarding customer service with our Team and it is wonderful to know that you experienced our great customer service. We look forward to seeing you again. Regards, Olivier Olivier Lacoua |... More 

Christchurch, New Zealand
2 reviews
3 of 5 stars Reviewed July 20, 2015

Great location for starters, pretty central. Incredibly noisy, there was some type of machine noise that would stop and start every 2 minutes very loud, pretty sure it wasn't air con etc. Rooms were pleasant enough, incredibly bad layout and use of space for a small room. Lighting was absolutely shocking, so room was very dark the entire time. No... More 

Was this review helpful? Yes
OLacoua, General Manager at Comfort Hotel Wellington, responded to this review

Dear AbbeyCherie, Thank you for taking the time to provide your feedback. I am pleased that you enjoyed the location and facilities of the Hotel. If you have a little time I would appreciate knowing your room number to enable me to follow up on the issues you highlighted. Also, during your next visit in Wellington, you may like to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (9)
Viewed
View from room (1)
Viewed
Room/suite (12)
Viewed
0:48
Videos (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (6)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Wellington hotels
0.0 mi away
Quality Hotel Wellington
Quality Hotel Wellington
#14 of 48 in Wellington
4.0 of 5 stars 324 reviews
0.6 mi away
Travelodge Hotel Wellington
Travelodge Hotel Wellington
#16 of 48 in Wellington
4.0 of 5 stars 1,342 reviews
0.4 mi away
The Cambridge Hotel
The Cambridge Hotel
#21 of 48 in Wellington
3.5 of 5 stars 277 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Ibis Wellington
Ibis Wellington
#20 of 48 in Wellington
4.0 of 5 stars 1,542 reviews
0.3 mi away
Mercure Wellington Abel Tasman Hotel
0.3 mi away
Mercure Wellington
Mercure Wellington
#32 of 48 in Wellington
3.5 of 5 stars 786 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay