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All 50 Wellington hotels

Comfort Hotel Wellington

3.5 of 5 Hotel   |   213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
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62%
Ranked #23 of 50 hotels in Wellington
A recent review
5 of 5 stars reviewed 2 days ago
777Otaki Otaki Beach, New Zealand
  • Overview
  • Reviews (251)
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  • Room tips (53)
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251 people have reviewed this hotel

Traveler rating
    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Otaki Beach, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stay here often last time was prior to Hospital visit. Staff friendly and even gave me free parking, a real bonus. Had no trouble sleeping, the Manager on Duty Aranud made sure I got help with my bag. Greatly appreciated.

Was this review helpful? Yes
Aberdeen, Scotland, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

Nice hotel only drawback, room far to small for a double, en-suite door didn't open fully as it hit bed, bed was underneath window and draught was terrible, had to sleep upside down mentioned it to reception, didn't seem interested.

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Margaret, I'm glad to hear you enjoyed the location of our hotel. As you noticed our economy rooms are compact, but are definitely a good option for budget conscious travellers. I have taken careful note of our comment in regards to the room and bedding configuration and thank you for bringing this to my attention. I will review personally... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

It's not often that things exceed expectations but Comfort did this in bucket loads... The overall standard, the staff, the food, the service, the location, all were marvellous... But the biggest lie in the whole place must be the three star rating... someone has slipped up badly here because it's a LOT better than that...

Was this review helpful? Yes 1
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Graham G, I would like to sincerely thank you for taking the time to compose such an extensive, insightful and incredibly affirming review on all aspects of your experience with us at the hotel. It is certainly one of our greatest pleasures to be able to accommodate you in the friendly and professional way you deserve. I'll have you... More

Singapore
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the cheaper range of hotels in Wellington but service and quality is not compromised. I emailed the hotel for accessible room request prior to booking and had prompt replies. Appreciate Jessica's help to arrange for adjacent double rooms! Room is small, but that's within my expectation for the price I've paid. Secured parking avail at 25NZD and we... More

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear lavend3rmist, I very much appreciate your comments regarding your stay at the CQ Wellington. It is always a great pleasure to receive positive feedback. I will share your comments with our team, especially with Jess. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Mt Somers, New Zealand
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Registration handled well and efficiently. Room comfortable & clean, excellent breakfast. Beer in teh bar a bit expensive but maybe that is the norm now for Wellington. Good location and plenty of excellent eating places nearby in Cuba Street & Mall.

Review collected in partnership with this hotel

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Curler01 It is always a pleasure to receive positive feedback. Thank you, I will share your comments with the team; I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I am looking forward to welcoming you again soon.... More

Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed 3 weeks ago

A family of 5 adults had a great time for 2 nights staying in the Junior Suite. Great setup with sofa bed in the lounge. All the essentials provided with 2 bathrooms. Great location for young people to come and go plus plenty of space to spread out in the family living / dining area. Excellent kitchen setup to eat... More

Review collected in partnership with this hotel

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Judy E, Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the Junior Suite facilities to your liking. We look forward to another opportunity to welcoming you again soon! Please feel free to contact us directly on our website and... More

Melbourne, Vic
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was not too sure about staying at a 3 star hotel but was really glad I stayed here. The location was amazing. I originally hail from Wellington and could not believe how uber cool Cuba Street has become. I was probably the uncoolest thing there! The hotel was surrounded by great restaurants, the shopping was good. The clothes shops... More

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you for taking time to give us this gracious review which we are appreciative of! We are glad to have made your stay an enjoyable one! Once again thank you and look forward to welcoming you back at CQ Wellington. Kind regards Olivier Lacoua General Manager More

1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights over the Wellington Marathon weekend. The Hotel sponsored the event and got right behind it. There's a really nice Boutique feel to the Hotel. The room was great value for money.Staff were friendly and there's a real sense of 'one team' about the place - attitude and action. Only complaint was street noise, but in the Cuba... More

Review collected in partnership with this hotel

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you for taking valuable time to give us your feedback. I am pleased to learn that you've had an enjoyable time with us, especially during the Wellington Marathon Weekend! I look forward to welcoming you again in a near future, maybe for a new PB next year! Thank you again for sharing your experience, please feel free to contact... More

Palmerston North, New Zealand
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night. Have stayed before at the Quality Hotel side. Knew we staying at a budget hotel, so was expecting a small room but was hoping for nice clean room and bathroom with good TV - these expectations were met. The room was an okay size, but the mattress could do with replacing. Good wifi and easy... More

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Sharon W, Thank you for taking the time to post your feedback and for your continued loyalty to our complex CQ Wellington. The comments you made regarding your stay with us are most appreciated and we look forward to welcoming you back in the near future. Please feel free to contact us directly on our website and we will... More

Auckland Region, New Zealand
Top Contributor
185 reviews 185 reviews
35 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is right in the middle of Cuba Street, which is lined with cafes and restaurants. The room was very tiny but clean and adequate for a one night stay. Very reasonable rates.Parking is too expensive - we parked outside on the street and fed the parking meter.Staff very friendly.

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Lois G, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. I was very pleased to read that you enjoyed your stay as well as both hotel facilities. I will share your comments with the team; I am sure that this feedback will serve as an encouragement to them as... More

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Additional Information about Comfort Hotel Wellington

Address: 213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Wellington 3.5*
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Also Known As:
Comfort Inn Wellington
Wellington Comfort Inn

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The beautiful heritage building formerly known as “The People’s Palace” or "Trekker" is now the Qualmark rated 3 Plus Star CQ Comfort Hotel Wellington alongside of the CQ Quality Hotel Wellington 4 Plus star and state of the art CQ Conference & Event Centre. It is ideally located amongst Wellington’s finest cafes, restaurants, bars and boutique shopping that the Cuba Quarter is famous for. Within walking distance of the Wellington Harbour, The National Te Papa Museum and all of Wellington city’s major attractions.The CQ Hotels Wellington holds a Code Compliance Certificate for both its properties, including for earthquake risk. Comfort Hotel Wellington was strengthened to 100% of the code in 2004 & Quality Hotel Wellington is a new building, built in 2008 ... more   less 
Number of rooms
115

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