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All 50 Wellington hotels

Comfort Hotel Wellington

3.5 of 5 Hotel   |   213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
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Ranked #24 of 50 hotels in Wellington
A recent review
4 of 5 stars reviewed 1 week ago
explorerbelle Sydney, Australia
  • Reviews (262)
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262 people have reviewed this hotel

Traveler rating
    42
    108
    79
    18
    15
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26
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Sydney, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Comfort Hotel for two nights. The room was clean and comfortable and the hotel is in a great location in the centre of Wellington. The only downside was the noise - from the street, the hotel corridor and from the fire exit door slamming outside our room.

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you for taking the time to post your feedback. The comments you made regarding your stay with us are most appreciated and we look forward to welcoming you back to CQ Wellington hotel in the near future. Please feel free to contact us directly on our website and we will take care of your reservation personally. Kind regards Olivier More

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location, close to great restaurants, bars and shopping. A clean modern hotel with secure parking. Easy access to the motorway and route to the airport. Friendly staff who are always helpful. We stay there regularly.

Review collected in partnership with this hotel

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Tom K, Thank you for taking valuable time to give us your feedback. I am pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. I look forward to having you with us again in the near future! Please feel free to contact us directly on our... More

Hamilton, New Zealand
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

We arrived early on a Sunday and the staff was so helpful and got our room ready even before check in time! They also gave us free wifi and free club membership for a chain of their hotels (though I haven't received my pack yet). Anyway, we got to the room and it was just right, not too big or... More

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear caj08, Thank you for taking valuable time to give us your feedback. I am very pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. I look forward to welcoming you back in the near future. Please feel free to contact us directly on our website and... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Thank you for such a wonderful stay. Towels were plush, sheets were nice, beds comfy, location outstanding and most importantly the service was phenomenal!! A fantastic place to stay, for locals and new comers alike =)

Review collected in partnership with this hotel

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Gracious greetings from Wellington! Thank you for your recent stay with us and for taking time to write us a wonderful review! We are pleased to learn that you've enjoyed your stay with us and will continue to strive and excel to meet your expectations. We look forward to having you with us again in the near future! Please feel... More

Perth
1 review
2 of 5 stars Reviewed 2 weeks ago

We booked our room for 2 nights but only stayed for a night. Room was too small for 2 people. We only had enough space to put our bags. There's no fridge but we did get a bucket of ice for the night. Good location, walking distance to the city. Not much to do in Wellington though. Would not stay... More

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Haffy183, Thank you for taking the time to tell me about your experience at the CQ Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken careful note of your comment in regards to the size of the room. As you noticed, the Comfort Hotel is... More

Te Awamutu, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights and had great service. Was good, right from the guy on the front desk at check in, to the room, to check out. the only thing that maybe could be improved a bit is the breakfast, but hay for $17 is was good value. We will be staying here again. The hotel is in... More

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear KiwiKay, Thank you for taking valuable time to give us your feedback. I am pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. Your comment in regards to the improvement for Breakfast will be forwarded to our kitchen team, thank you for bringing this to my... More

Picton, New Zealand
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

No complaint about the facilities but why the need to take a $50 per night bond when there are no mini bar facilities or anything else???? Then to completely upset us, after paying $100 bond on our eftpos, we were told we could not charge our breakfast back to our room, and that we were on a "strictly cash list"... More

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Chris, It's good to read that you enjoyed our facilities. I apologise for the confusion regarding the bond payment. Every attempt is made to ensure this information is highlighted on all booking sites (including our own) and explained at the time of check in as well as on our guest registration cards. I'm sorry if the process was not... More

Auckland Region, New Zealand
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was a basic hotel with a double bed and shower room. While there were no facilities to make any food there were tea/coffee facilities which were replenished each day. The room was clean but dusty in parts. The bathroom was clean but showed signs of wear. The staff were friendly and helpful. Overall good value for money.

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you for taking the time to tell me about your experience at the CQ Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken careful note of your comment in regards to the room being very basic with no facilities. As you noticed, the Comfort Hotel... More

Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location on Cuba St. And as a result is a little noisy if your room os located on the street side. The staff are friendly but the rooms are small and the beds hard. Good value if location is your priority.

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear hannahj17 Thank you for taking the time to post your feedback on TripAdvisor. The comments you made regarding your stay with us are most appreciated and we look forward to welcoming you back to CQ Wellington in the near future. Please feel free to contact us directly on our website or send an email and we will take care... More

Dannevirke, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 weeks ago

we really enjoyed our stay and with our family going to the football matches it gave me free time and with the hotel being so central I didnt feel lost and the restraunt staff were very helpful the desk staff were most helpful.

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Rosemary G, Thank you for taking valuable time to give us your feedback. I am very pleased to learn that you've had an enjoyable time with us during this special football weekend and that you found the location and facilities to your liking. I look forward to another opportunity to be of service to you in the near future!... More

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Additional Information about Comfort Hotel Wellington

Address: 213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Wellington 3.5*
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Also Known As:
Comfort Inn Wellington
Wellington Comfort Inn

43 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
CQ Comfort Hotel Wellington exudes character and charm and is listed with the NZ Historical Places Trust. Blending timeless and classic architecture with modern essentials to ensure refined comfort, our rooms are cosy, flexible and have various bedding configurations to suit your style of travel. Equipped with modern ensuite bathrooms, LCD TV's and tea and coffee making facilities, these rooms offer a charming stay ideally located in the heart of vibrant Cuba Street. Complimentary Wi-Fi now included in the room rate. With shared onsite facilities, both hotels (Comfort & Quality) have access to the heated indoor swimming pool and spa, roof top sun terrace, fitness room, bar, restaurant, cafe, self-service laundry (charges apply), onsite car parking ($25 per night) and complimentary unlimited Wi-Fi. ... more   less 
Number of rooms
115

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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