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Comfort Hotel Wellington

3.5 of 5 213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
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Comfort Hotel Wellington
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Comfort Hotel Wellington
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303 reviews from our community

Traveler rating
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    124
    89
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked the 2br junior suite (room 400) which was excellent in every respect - very spacious, comfortable beds, two bathrooms, well equipped kitchen, and free wifi - but NOTE the lift only takes you to the third floor and then you must go up a flight of stairs to access the suite. We didn't know this in advance and... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear lawstudentaus, Thank you for taking the time to share your experience with us. I was very pleased to read that you enjoyed your stay, especially with our Junior Suite facilities. I will share your comments with our team; We are looking forward to welcome you back to CQ Wellington in the near future. Kind regards Olivier Lacoua General Manager More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

All of the features I was seeking in selecting this hotel as a base in wellington - location, value for money, cleanliness - were impressively present. Excellent location, with so many dining options close by, and the rest of the city in walking distance. The room was small but it's a lovely old clean building, and noise from other guests... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Sounds like you've had a great stopover in Wellington! I am pleased to learn that you liked our hotel and the facilities. I sincerely appreciate your kind recommendations and look forward to welcoming you back to CQ Wellington very soon. Kind regards Olivier Lacoua General Manager More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

When we checked in the staff member had a passive aggressive attitude and was not very personable. We pulled up out the front of the hotel to check in, in a square that had a yellow line around it. It is our fault for not checking the signage more carefully but we presumed this space was for short-term standing to... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear 88rahrahrah, Thank you for taking the time to tell me about your experience at the CQ Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is very unfortunate to read that you experienced such disappointing level of service at the Reception desk. We endeavor to provide an... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family of 2 adults and 2 young children stayed here for two nights over the Christmas break. It was a perfect choice for us, the room was very clean with 2x king beds (that were really comfy!) a small fridge and stovetop and free wifi. The staff were all very friendly and approachable. Great location and lovely building plus... More 

Was this review helpful? Yes 1
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Sonya C, Sounds like you've had a great stopover in Wellington! I am pleased to learn that you liked our hotel and the facilities. I sincerely appreciate your kind words and look forward to welcoming you back at CQ Wellington very soon. Please feel free to contact us directly on our website and we will take care of your... More 

Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booled this late the day before and went in a little leary ... but alas, no need to worry. The location and facilities were great. This was a getaway for one of my kids and I and the location, pool, lounges with xbox move (hilarious to try for me) and hospitality were very comforting and great for the price.... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear kittykate1717 Thank you for taking valuable time to give us your feedback. I am very pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We always enjoy hearing from our guests and your thoughts and feedback assist us to improve all our guests' experience. I look... More 

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed here for one night unfortunately but this hotel ticked all the right boxes. It's right on Cuba St. beside all of the shops, bars and restaurants. The hotel is really central which could be quite noisy, but in room 112 we didn't have a problem with the noise. The rooms are quite small but they're adequate for... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Gracious greetings from Wellington! Thank you for your recent stay with us and for taking time to write us a wonderful review! I am pleased to learn that you've enjoyed your stay with us and will continue to strive and excel to meet your expectations. We look forward to having you with us again in the near future! Please feel... More 

chch
Contributor
17 reviews 17 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a 2 bedroom apartment here. the location is excellant and the staff friendly. we loved the pool was very warm!! and the children loved the hungrey catepillar plates and cutlery. we also enjoyed the breakfast and found it great value especially as children were free. the only 2 critiisms i have would be the dryer/washing machine in the... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Freddie Chch, Sounds like you've had a great stopover in Wellington! I am pleased to learn that you liked our hotel and the facilities, especially the apartments. I will share your comment about the dryer/washing machine instructions and blind in the bedroom with the housekeeping team, thank you for bringing this to our attention. I sincerely appreciate your kind... More 

Seongnam
Top Contributor
249 reviews 249 reviews
138 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 5 weeks ago

First of all, the location cannot be beat...it's in the middle of the Cuba street district near all the great shops and restaurants...most Wellington attractions can be reached on foot in 30 minutes or less... room was super clean although a bit small...it can get a little stuffy at night, but not that big of a deal as it was... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Thelonious22, Thank you for taking the time to share your experience at CQ Wellington with such positive feedback! I have shared your comments with my team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I look... More 

Barcelona, Spain
Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 26, 2014

This hotel is good enough for one night stay if you are in Wellington for the ferry. The location is excellent, nearby you can find a lot of restaurants and most of Wellington's interests. If needed, they offer car park.

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you for your kind review and high recommendation! I am so glad we were able to warmly welcome you to CQ Wellington, and to Wellington itself! I look forward to welcoming you back in the future! Kindest regards, Olivier More 

1 review
5 of 5 stars Reviewed December 19, 2014

Very good location in the middle of the city. good connection to the airport, cab available all the time. Very good price and service. I did not use any, but breakfast service and washing machines are also available.

Review collected in partnership with this hotel

Was this review helpful? Yes
QHW, Manager at Comfort Hotel Wellington, responded to this review

Dear Ananda M, Thank you for taking valuable time to give us your feedback. I am very pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We always enjoy hearing from our guests and your thoughts and feedback assist us to improve all our guests' experience. I... More 

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Additional Information about Comfort Hotel Wellington

Address: 213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Wellington 3.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Comfort Inn Wellington
Wellington Comfort Inn
Hotel Style:
#20 Business Hotel in Wellington

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