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Comfort Hotel Wellington

3.5 of 5 213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
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Comfort Hotel Wellington
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Comfort Hotel Wellington
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293 reviews from our community

Traveler rating
    52
    116
    89
    20
    16
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28
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (69)
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1 review
5 of 5 stars Reviewed 1 week ago

Very good location in the middle of the city. good connection to the airport, cab available all the time. Very good price and service. I did not use any, but breakfast service and washing machines are also available.

Review collected in partnership with this hotel

Was this review helpful? Yes
QHW, Manager at Comfort Hotel Wellington, responded to this review

Dear Ananda M, Thank you for taking valuable time to give us your feedback. I am very pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We always enjoy hearing from our guests and your thoughts and feedback assist us to improve all our guests' experience. I... More 

Foxton Beach, null, New Zealand
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had two nights here for work meeting. It is a lovely hotel, really nice historic features. I have stayed here before but remember why when I have a choice I go elsewhere. The hotel is lovely, the staff are great - bend over backwards, really friendly ultra helpful. But - no air con and don't have a fridge. These are... More 

Was this review helpful? Yes 1
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Juliette Thank you for taking the time to post your feedback and for your continued loyalty to the hotel. The comments you made regarding your stay with us are most appreciated and we look forward to welcoming you back to CQ Wellington hotel in the near future. Kind regards Olivier More 

Christchurch
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i recently stayed at the "Comfort" inn.Took ages to check in and got to the room to find no minibar/fridge. Room was very warm so could not cool down the bottle of water on offer $3.50 no thanks. The bed was fine but overall very stuffy and would not want to stay in there over summer. Meal in the restaurant... More 

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear grandmajulia, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. I appreciate you sharing your concerns, especially for the restaurant service as this allows us an opportunity to improve and rectify our level of services. I would... More 

Sunshine Coast, Australia
Top Contributor
58 reviews 58 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was the cheapest by a long shot of the other options my travel agent offered me so I wasn't expecting much, however I was pleasantly surprised. Great service, tidy room though small, free wifi was also a plus. Bar was nice and food looked good. Parking available at $25. I'd certainly return.

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear James T, Thank you for taking the time to post your comments regarding you stay with us. It's always a pleasure to ensure your stay is relaxed and enjoyable. We look forward to welcoming you back at CQ Wellington. Kind regards Olivier More 

Delray Beach, Florida
Top Contributor
60 reviews 60 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There is nothing really wrong with average but there is nothing right either. It does what it says on the can, no real suprises. It is relatively clean and safe and not absurdly expensive but not basement either. Pluses are location and proximity to the esoteric shopping in Cuba Street and free WIFI and i am not sure there are... More 

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear floridadream2011, Thank you for taking the time to tell me about your experience at the CQ Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken careful note of your comment in regards to the average stay you experience. As you noticed, the Comfort Hotel is... More 

Winchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 15, 2014

Rooms small but adequate. But doesn't even provide a fridge in the room which I expected to be standard as it is in the UK. Name in the lift was Trekkers Hotel which says it all. We had to have a special card for access to the hotel from our car parked there. The other side of the hotel is... More 

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QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you for taking the time to tell me about your experience at the CQ Wellington. I have taken careful note of your comment in regards to the size of the room. As you noticed, the Comfort Hotel is a prestigious 3 Star Plus Qualmark heritage building dating back to the 1800s. The hotel provides all of the basic necessities,... More 

London
Top Contributor
123 reviews 123 reviews
44 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 12, 2014

The title says it all really, this is an affordable hotel and good option when you are not a back packer but also not rich! No aircon but it's not hot enough to need one. The room is tiny but we are only in it to sleep. It's clean, the water pressure in the shower is good, there is a... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

I am pleased to learn that you liked our hotel, its facilities and that you felt comfortable during your recent stay at CQ Wellington. I sincerely appreciate your kind words and look forward to welcoming you back home very soon. Kind regards Olivier More 

England
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

We have stayed here twice and it is always a real treat. Lovely clean bright rooms in a great location - ideal. Plus gym and pool. And friendly helpful staff. Oh and free internet. And a really nice cafe downstairs with muffins and bottomless coffee! Can't wait till the next time!

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Thank you Ruth for taking time to give us this gracious review which we are appreciative of! We are glad to have made your second stay an enjoyable one again! We are looking forward to see again soon at CQ Wellington. Regards Olivier More 

Cairns, Australia
1 review
2 of 5 stars Reviewed November 8, 2014

The Comfort hotel looks good when viewed on the inet and the entrance is attractive. It goes downhill badly from there. A $50 per night bond held against you adds up to a large sum of money for a stay of more than a couple of nights, a trifle excessive. The rooms are very small the beds are very small... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Angurugu, Thank you for your feedback in regards to your recent stay with us. I apologise for the confusion regarding the bond payment. I can confirm that it is common practice that a Credit Card pre-authorisation “hold” is put on guest account or a cash bond is requested at the time of check in. This correspond to a full... More 

Tauranga, New Zealand
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 2, 2014

Stayed for one night and were really lucky with our room (346, thank you receptionist!) at the end of a long hallway. I am a light sleeper and hate nothing more than slamming doors, squeaky floors and, my favourite: very energetic toddlers in the room above me. Wooden floor. Great. We were lucky we had no neighbours: our room had... More 

Was this review helpful? Yes
QHW, General Manager at Comfort Hotel Wellington, responded to this review

Dear Malin Q, Thank you for your recent feedback in regards to your stay with us. I was glad to read that you found the hotel truly charming and in a great location. I will share your comments with our team. We are looking forward to welcoming you again in a very near future. Kind regards Olivier More 

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Additional Information about Comfort Hotel Wellington

Address: 213 Cuba Street - Dunlop Terrace, Wellington 6141, New Zealand (Formerly The Chancellor)
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Wellington 3.5*
Number of rooms: 115
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Also Known As:
Comfort Inn Wellington
Wellington Comfort Inn
Hotel Style:
#22 Business Hotel in Wellington

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