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InterContinental Wellington

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2 Grey St, Wellington 6011, New Zealand
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InterContinental Wellington
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InterContinental Wellington
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823 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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Wellington
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Stayed here for four nights with my partner recently. First off the location is great, the lift sets you down in the heart of the city. The level of service delivered by the staff is excellent! The quality of the food served by the restaurant is good and the wait staff are very attentive. However the rooms are showing their... More 

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Auckland Region, New Zealand
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am very fortunate that when visiting Wellington to see family I stay for a special treat at the Intercontinental. It never disappoints. Winter brings out the best with the warm glow of the fire in the cafe lounge. The beds are so comfortable and the choice of pillow fabulous. I have only ever seen this in Sofitel hotels. Within... More 

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InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear Marjorie R, Thank you for your lovely comment. I appreciate you choosing to stay with us whilst visiting your family here in Wellington. I am pleased that you enjoyed your short time here, the comfortable bed, different choice of pillow, the warm glow in the lobby area. Walking distance around central Wellington with varieties of shops. Thank you for... More 

Brisbane, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Intercontinental Wellington while attending a conference at TS Bank Arena. The venue was just across the road so very handy. Stayed in a very comfortable room on club level. The club lounge serves an excellent breakfast with a view over the water. The hotel is in a great location for seeing Wellington and there are some... More 

Was this review helpful? Yes 1
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear Partway, Thank you for taking the time to share your feedback with us. I appreaciate you choosing to stay here on your recent visit to Wellington. I have read your comment, and I am pleased that you get to experience our newly refurbished room. Being located in the central of the city, very close to TSB Arena for your... More 

Melbourne, Australia
Level Contributor
72 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Regular price a little high - property is starting to show its age. But managed to get a good deal on hotel.com. VERY comfortable bed! Friendly doorman/conceige helped with local info/transport options.

Was this review helpful? Yes 1
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear msjedsy, Thank you for your lovely feedback. The team and I are pleased that you stayed with us. We always strive for high level of service in all aspects to make sure that your stay with us is relax and comfortable. The location is so convenien and central, close to everything in a walking distance. Thank you for taking... More 

Melbourne, Australia
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great hotel and fantastic service. everyone we interacted with was extremely helpful and served us with a smile and genuine want to help. They upgraded us as it was our anniversary and even gave us a complimentary bottle of sparkling.

Was this review helpful? Yes 2
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear prijinth, Thank your lovely comment. The team and I are pleased that you chose to stay with us to celebrate your anniversary. I read your comment and I am pleased that you enjoyed the service provided by the staff, they were extremely helpful, always have a smile. A bottle of bubbles was arranged for your anniversary and your was... More 

Singapore, Singapore
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wellington was the last stop of my NZ trip. Checked in was smooth and pleasant. The hotel and room was slightly dated, with the age of the decor showing. Room decent size but room face directly to office in opposite building, so have to pull curtains for whole night. Breakfast selection was fairly standard, no Asian options such as congee.

Was this review helpful? Yes 1
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear Szewee1968, Thank you for feedback. I appreciate you choosing to stay with us during your short visit to Wellington. I am a disappointed that we did not fully meet your expectation, and I sincerely apologize for that. It is very unfortunate that the room allocated to you faced the buildings. But I am glad that your checkin experience was... More 

Brisbane, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was after a hotel that had a pool and great service in a great location. My room was opposite a office building which meant on Monday and Tuesday the curtains remained shut. The wood paneling in the room and hallways to the room is a bit dated.The seafood chowder at the bar is delicious! I thought the $5 delivery... More 

Was this review helpful? Yes 1
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear SeasonedOzTraveller, Thank you for your lovel feedback. The team and I are pleased that you chose to stay with us during your visit to Wellington. I read your comment, and I am happy that you enjoyed the pool and the service provided by staff whilst using the facility. The central location is always a bonus, very close and within... More 

Auckland Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just had our second stay at the Intercontinental in Wellington and we absolutely loved it. The service that we received, especially from concierge, was outstanding. The rooms are really comfortable and we love the beds and the pillow choices. The Club Lounge is first class and really makes the stay special. Thank you!

Was this review helpful? Yes
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear Kirsty W, Thank you for your lovely comment. I am pleased that you stayed with us during your visit to Wellington. It is great to read that you enjoyed your time here, getting absolutely great service especially from our Concierge team, outstanding. The atmosphere in the room was comfortable, you loved the bed and pillow choices, also the Club... More 

Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I truly delight in writing this review. The service at this establishment is top class. We had a suite that overlooked the city, so it was easy to view those workers pushing files while we pushed away any worries. The suite comes with smart technology and now I lament the loss of such niceties in our home. Should I have... More 

Was this review helpful? Yes
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear moyers55, Thank you for your lovely comment. The team and I appreciate you choosing to stay with us. I read your comment and am pleased that you enjoyed the our newly refurbished Club InterContinental Lounge, the harbour view and the quick laundry service provided. As always the staff here extend a great professional service and attention to details to... More 

Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel because of the close proximity to where I was working, I also bought my wife along on the work trip so wanted somewhere central for her to spend her days while I was working - this hotel was sensational. I believe they are going through a process of renovating rooms and we were lucky enough to... More 

Was this review helpful? Yes
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear Djillusions24, Thank you for sharing your feedback with us. The team and I are pleased that you chose to stay with us during your visit to Wellington. I am happy you get to experience our newly refurbished room with all its new furnishings and amazing bathroom and everything needed. The central location is always a bonus, which was great... More 

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