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West Plaza Hotel

110 Wakefield St, Wellington 6011, New Zealand
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West Plaza Hotel
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Ranked #24 of 48 Hotels in Wellington
A recent review
5 of 5 stars reviewed 3 days ago
bonbaffy Auckland Region, New Zealand
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265 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Auckland Region, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Central location, clean quality linen, friendly helpful staff, perfectly cooked breakfast - and all for a great price. I had requested twin beds and a room away from the road but they went one better and gave us a queen and single beds. We had the perfect night's sleep. West Plaza is now my 'go-to' hotel in Wellington!

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Harstad, Norway
Level Contributor
205 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed a couple of nights on a trip to watch a football match and go out on town. A mate and I got a double room in a last minute deal. The hotel may be a little tired in appearance but it offers good value in a central location. Just what we needed and we had a great time, within... More 

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Auckland Region, New Zealand
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

Centrally situated, a bit dated but clean and excellent value. We walked to Te Papa and Michael Fowler Centre across the road. We walked everywhere and for oldies that was no problem. The only "criticism" was the radio alarm going off at midnight!!! Staff helpful advising where restaurants and stuff were and the easiest way to get there. No view... More 

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Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was a bit unsure what to expect after reading varying reviews, but found the hotel to be comfortable with very helpful staff. The rooms may be a little dated I guess,but they were clean and had all the necessary facilities you would expect.All the staff encountered were very helpful and friendly,so are a real big plus in my opinion.

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WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback it’s always nice to hear such positive comments about the staff at the hotel. We are a mid-range value for money accommodation option in the centre of Wellington. At the end of this year (2015) we are beginning a refurbishment of guest rooms. Regards, Julie Wilcock - GM More 

Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was good to see all things clean and sparkling .... from the windows at the entrance to the shower in the room, all was good As is the case with many of these inner city hotels, the ambience is a bit sanitised .... but I suppose that's what guys in suits want Not the place for tourists though ....... More 

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WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your comments about the standard of cleanliness at the hotel it’s always nice to receive positive feedback like this. Regards Julie Wilcock GM More 

Auckland Region, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely clean and quiet hotel and so close to everything. The staff were very helpful and went out of their way when we asked for more milk. We were down there in winter and our room was lovely and warm.

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Auckland, New Zealand
Level Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 24, 2015

After a long flight delay due to radar problems, I arrived here around 11 pm to be greeted by a freezing cold room and a dusty old heat source which did not help my breathing. It was the last thing I needed and I must admit to being grumpy. Eventually I hada nice heater and an electric blanket but it... More 

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WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback I am sorry that you had such a terrible day with delayed flights. We do try and pre heat rooms for arriving guests, but with so many peoples travel arrangement going awry that day it was difficult for us to know who would actually arrive for the night. I am glad you enjoyed your breakfast and... More 

Travelers are raving about these Wellington hotels

Hamilton, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 19, 2015

Pros: Pretty strategic location with walking distance to i-site and other attractions.Very helpful and kind staff. Rooms are clean and tidy. Cons: slightly old building (need a bit more maintenance), a lot of turnings before getting into our room. Room view wasn't great. Can hear noise from next room.

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WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your comments. Our central location, cleanliness and staff are certainly some of the best features at the hotel. We are a mid-range value for money accommodation option situated in the centre of Wellington and unfortunately the only views we can offer are of the CBD. We do appreciate your feedback. Regards Julie Wilcock GM More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed June 18, 2015

it's in a great location. it has a restaurent and a bar and is really close to the town hall and related civic amenities plus bars and restaurants in the city. a nice friendly and easy place to stay. room was good, warm with nice bed and very quiet.

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WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback its always great to hear when guests have enjoyed their stay with us. We are a mid-range value for money accommodation option situated in CBD and your comments will help others to choose our hotel when next in Wellington. Regards Julie Wilcock GM More 

South Island, New Zealand
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 10, 2015

Once again the West Plaza proves to be a great choice among the many accommodation options in Wellington. We have stayed at many places previously but the West Plaza will be our 'go-to' place until proven otherwise. Best of all are the great staff - relaxed but professional, helpful and knowledgeable. The rooms could be better, but for what you... More 

Was this review helpful? Yes
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your lovely feedback its always so nice to hear when guests enjoy their stay with us. The friendly team at West Plaza were thrilled to see your comments. We are a mid-range value for money accommodation option in the CBD and later this year we have a refurbishment of our guest rooms planned. We do hope to see... More 

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