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All 50 Wellington hotels

West Plaza Hotel

4.0 of 5 Hotel   |   110 Wakefield St, Wellington 6011, New Zealand
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West Plaza Hotel
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Ranked #22 of 50 hotels in Wellington
A recent review
4 of 5 stars reviewed 3 days ago
mturn new zealand
  • Reviews (179)
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179 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
new zealand
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have just stayed here again, for about the 7th or 8th time. As usual, I was able to stay in a nice quiet room at the back of the property. The room is comfortable, the bathroom has been recently renovated. The shower is great! Bed comfortable, and I enjoyed a quiet night. Breakfast is part of the deal, and... More

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Nelson, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff were super helpful and friendly, they couldn't do enough for us. The location was perfect for getting around Wellington, everything at your doorstep. The price was good value for money, only thing wrong was the room was too hot.

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Auckland Region, New Zealand
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 4, 2014

I stayed here for two nights with my teenage daughter and it was the perfect location for exploring the city on foot. The staff, both at the front desk and the the restaurant, are so friendly and helpful it was easy to overlook any flaws of the hotel. For the price I don't think we could have done any better.... More

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Wellington, New Zealand
3 reviews 3 reviews
5 of 5 stars Reviewed June 3, 2014

I regularly stay at West Plaza due to its proximity to my customers. After making a booking error that remained undiscovered until after the event, I was pleasantly surprised at how fantastically the staff handled the situation. A customer focussed approach is something so simple and effective, yet disappointingly hard to find at hospitality and retail spots these days.

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New Zealand
Top Contributor
66 reviews 66 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 2, 2014

The central but quiet location, the comfortable rooms and appropriate facilities make the West Plaza an obvious choice for a business and pleasure stay in Wellington. A well priced hotel, with friendly helpful staff, I've stayed here before and will do so again.

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WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks so much for your comments it’s great to hear that you enjoyed your stay with us. We are a mid-range value for money hotel in heart of Wellington city and your comments help others to choose West Plaza Hotel when next in Wellington. We look forward to seeing you again. Regards, Julie Wilcock General Manager More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 30, 2014

The best part of the West Plaza is it's location, in the central city. My room was average but reasonably modern and clean. I have no complaints but nothing stands out either. I'd stay again if the price was right. The breakfast buffet is very good.

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Te Puke
Top Contributor
93 reviews 93 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed May 27, 2014

Checked into the hotel for the Sevens Tournament in February. The hotel location is good being close to the waterfont and after tournament party zone. The rooms are ok. Getting pretty old and worn out but then again the place is not expensive and this reflects the lack of quality. I suggest you dont use the back alley entrance to... More

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WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

We are aware of the incident and it was handled professionally at the time, we were not lying when we told you the reason why this happened. As we explained to you at the time there were two guests with identical surname’s in rooms very close to each other on the same floor on the night in question. When the... More

Senior Contributor
32 reviews 32 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 24, 2014

We stayed here 2 nights, the place was nice. We were given a small room but then opted for a suite. I guess this hotel is more for business guests. Location is good, service is alright. you have to pay for parking and wifi - so figure that out.

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Taupo, Waikato, New Zealand
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2014

Imagine Wellington CBD, I don't want to focus on the busy streets! Here I come from one of the most serene towns in New Zealand. I got a bit lost in the traffic where to find this hotel because when you are driving with a GPS, it won't understand that you are looking for the parking area side of the... More

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WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for you positive comments it's always great to hear when guest have enjoyed their stay with us. I am so pleased that the reception staff could help you, we are lucky to have so many great staff at the hotel and we work hard to make sure they deliver exceptional customer service. We look forward to seeing you again... More

Blenheim, Marlborough, New Zealand
3 reviews 3 reviews
5 of 5 stars Reviewed May 12, 2014

This hotel is excellent value if you are attending shows or theatre in the area. Prices are very reasonable, very well decorated foyer, staff welcoming, the place is always very clean with comfortable, tastefully decorated rooms, nice and quiet at night (no street noise to speak of). Restaurant and bar meals are good, happy hour with complimentary nibbles appreciated in... More

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Additional Information about West Plaza Hotel

Address: 110 Wakefield St, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range (Based on Average Rates): $
Hotel Class:4 star — West Plaza Hotel 4*
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Also Known As:
West Plaza Wellington

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Hotel & grounds (8)
Dining (10)
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Other (8)


Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style
#16 Business Hotel in Wellington #17 Luxury Hotel in Wellington
Hotel Class
Official Description (provided by the hotel)
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 7 suites.With large windows looking out to the hustle and bustle of the city Wakefields Restaurant and Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 
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