I wasn't expecting much, but from the time I walked through the door, I felt welcomed and valued. Every single person I dealt with had a lovely smile and was helpful and polite. The room was very comfortable and clean, with most of what you would expect, sadly, NO FREE WIFI, which was fine for us locals on data plans,... More

Excelllent location to park car and walk to stadium shopping and even found tenpin bowling.Restaurant great for breakfast buffet kids did not need any lunch! Beds very comfortable and rooms very quiet did not hear other guests in hotel.

Novotel, Wellington would by far have the most comfortable beds that I have ever experienced in my travels to date. We stayed on the 6th floor with some views of the harbour and our room was serviced as we desired very satisfactorily. The staff at reception and dining room were very pleasant and efficient and the cleanliness was very good.... More

5 of us stayed here from the 17th till the 20 may 2013 on a girls weekend away from Hamilton.Have stayed here before and this experience was just as good if not better :) fantastic service from start to finish.The staff are very friendly and most has warm inviting smiles The rooms are lovely beds are comfy as (I wanted... More

The service was good and the refurbished room was beautifully presented. The beds were exceptionally comfortable! We dined in the hotel restaurant for breakfast and dinner with superb food and service. Housekeeping was probably the only slightly disappointing aspect. The complimentary coffee for the Nespresso machine and water was not replenished on the second day, even after a request was... More

An excellent four night stay at this comfortable hotel. Coming in on the "nightrider" flight from Auckland we checked in around midnight, with helpful, pleasant staff. This level of service was evident everywhere, from our chambermaid (room 805), to the restaurant staff, and then to our bags being kept after checkout until we were ready to pick them up. Other... More

Stayed at Novotel for a 2 night holiday with family. From check in to check out we had an awesome stay! All the staff were very helpful- nothing was a problem. We stayed on first floor and had 2 lovely nights sleep in our very comfortable beds. Nice and handy to shops and tsb arena- would stay again definitely :-)

Found staff helpful in every way , from giving directions , looking after bags , food was great , would stay again . Rooms clean and tidy , Stayed with family and friends . Children loved the computers in the lobby .

My husband and I stayed at Novotel during our vacation. It was a two -night stay and was a fantastic experience. The staff were amazing and the food we ordered through room service was great. They were reasonably priced as well and the service was prompt. The location is convenient and is of walking distance to attractions. Would surely go... More