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Novotel Wellington

4.5 of 5
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133-137 The Terrace, Wellington 6001, New Zealand
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Novotel Wellington
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Ranked #11 of 48 Hotels in Wellington
A recent review
5 of 5 stars reviewed 2 days ago
Stella T Coffs Harbour, Australia
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1,509 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

We were very impressed by the friendliness of the staff who seemed to really want to go out of their way to make our stay as pleasant as possible- this included people at the front desk, restaurant and others. Every interaction we had with staff was professional and pleasant. I cant recommend this hotel enough- especially as we stay in... More 

Review collected in partnership with Accorhotels.com

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Guest, Thank you for the great review of our hotel. We are glad you that had an enjoyable stay and we look forward to welcoming you back again very soon. More 

Auckland Region, New Zealand
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very central - however, had a bad experience. We arrived early in the morning. Room was not available. Breakfast was included but the person who served us suggested that we can pay cash for breakfast - I asked him whether I should find a cashflow machine (which is not available at the hotel), withdraw money and then come back to... More 

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Fijitravellers, Thank you for the feedback regarding your recent stay at the Novotel Wellington. We have taken your comments on board and will work hard to improve our guest service and offering More 

Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for 4 nights for a conference at the TSB Bank Arena. The hotel is in a good location, easy walking distance to the arena, and there are plenty of shops nearby. Accor members receive free unlimited in room WiFi which was good. (If you are not an Accor member you can sign up for free when you... More 

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Lisa D, Thank you for the feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and look forward to welcoming you back soon. More 

Ohaupo Town District, null, New Zealand
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here a few days as we arrived they expected us and within two minutes we had our key to our room clean nice quiet comfy very good beds good service top Novotel Wellington 👍 keep up the good works and your so handy to many sight that one should and can visit within 17 minutes walking of almost... More 

Was this review helpful? Yes 2
NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Frans V, Thank you for the feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. More 

Dunedin, New Zealand
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for four nights, good location with lift down to Lambton Quay so if you do not have a car this made shopping and dining very accessible. Buffet breakfast (included in the rate I got) was good, able to ask for freshly made egg options etc. Surprised there was no recognition for being a gold LeClub member - have had... More 

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear HappyHotels, We appreciate you taking the time to provide us with your comments. I am sorry that you received no recognition as a Le Club gold member during your stay at Novotel Wellington. Once again thank you for the feedback and we look forward to welcoming you back in the future. More 

Wellington, New Zealand
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A very nice room and they gave us a room with a view which we asked for. My parents stayed in another room and they liked their stay a lot. We know the quality of novotel and they met that standard very well. The bed arest really comfortable and we liked the decor . Especially liked the location as it... More 

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Ru553ll, Thank you for the feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. More 

Rotorua, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

Great location and value for money. I loved that I had a little surprise the 2nd stay with them!! I will definitely book this hotel next time we are in Wellington. The only small details missing were that they only had 2 coffee cups for 4 people staying, the pillows were a bit soft and there is no ramp up... More 

Review collected in partnership with Accorhotels.com

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear gwf3010, Thank you for the feedback regarding your recent stay at the Novotel Wellington. We have taken your comments on board. We are glad you enjoyed your stay and look forward to welcoming you back soon. More 

Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms were adequate for a family of 4. The breakfast was not a great selection of food for kids. There was chocolate milk though as part of the buffer which was a hit. It was a disappointment that expresso machine coffee was not included in the price of the full breakfast.

Review collected in partnership with Accorhotels.com

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Alison O, We appreciate you taking the time to provide us with your feedback. Your comments are extremely valuable and we will take these on board. Thank you for choosing to stay with us while you were in Wellington. More 

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