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Novotel Wellington

Certificate of Excellence
4.5 of 5
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133-137 The Terrace, Wellington 6001, New Zealand
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Novotel Wellington
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Ranked #12 of 48 Hotels in Wellington
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Rjbrownmalta Napier, New Zealand
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1,425 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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Napier, New Zealand
Top Contributor
67 reviews 67 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location in centre of town if you want to shop, though parking is painful with either a very tight hotel car park and another tight parking option next door, where you need to go down about a dozen floors to find a space, only to realize you must then go back to the hotel to get a window sticker... More 

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Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel for families, good value package offered which included 'superior room with harbour view' including full buffet breakfast each day for between $190 to $210 AUD for 2 x adults & 2 x children up to 16 yrs each day. Fantastic location, rooms were clean & up to date, good city parking deal next door $20 per nite &... More 

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Auckland, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We had a great stay room was very nice staff very friendly and location to shops fantastic. We had a great breakfast and the selection was excellent only 1 complaint that no one helped with bags in or out of the hotel on very wet day

Review collected in partnership with Accorhotels.com

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear KLG0364, Thank you for posting your feedback, we very much appreciate your comments and hope to see you again soon. More 

Nelson, New Zealand
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff here have all been very helpful and friendly. Unfortunately the infrastructure has not kept pace with the years. Towels so small and old they are crunchy and a general air of tiredness. No free wifi also a problem. But the worst has to be the "blood spatter" themed art work and furnishings in our room. Familiar stuff to... More 

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Nick G, Thank you for taking the time to provide us with your valuable feedback and we hope to be of service again on your next visit to the Capital. More 

Gold Coast, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was lovely and the bed was fabulous. We had a great dinner in the restaurant and could watch the cricket on the big screen TV. The bar staff and reception staff were so friendly and helpful and it was a great place to start our holiday in New Zealand. Highly recommend

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Lea B, Thank you for the great feedback, we really appreciate the comments you made and hope to see you again soon. More 

NH
Top Contributor
111 reviews 111 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

It was conveniently located within walking distance of harborside shops and restaurants. One review mentioned free wifi, but that not the case with our tour group of 40. We had 1/2 hour in the lobby and it was so poor that I couldn't even send 2 pictures to my Facebook account. We had dinner there one night and they really... More 

Was this review helpful? Yes 1
NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear NhWishfultraveler, We very much appreciate your valuable feedback and will take your comments on aboard as part of our ongoing efforts to improve all our guest services. Once again, thank you for the feedback. More 

Auckland
Contributor
17 reviews 17 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice room, pity about the dirty water in the bathroom on our first day. Reception's aircon was too cold and the area a little crowded but staff efficient. Location was very convenient for our purposes.

Review collected in partnership with Accorhotels.com

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear FrequentSydneyVisitr, Thank you for taking the time to post your feedback. Please accept our sincere apologies for the issues you encountered with the water in your room. Unfortunately we had a water leak on level 2 of the building, which required us to drain the complete water system in order to repair the pipe. We do hope that you... More 

No Name Key, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel in city center. Convenient to almost everything especially the waterfront and it's restaurants etc. Short walk to Cuba Street with it fine restaurants . Would recommend it. Happy with everything except Novatel does not offer free wifi.

Review collected in partnership with Accorhotels.com

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Don S, Thank you for choosing the Novotel Wellington as your accommodation option for your visit to Wellington and we hope to see you again soon. More 

Hotel Review Summarization

What travelers say

  • Very good(16)
  • Lambton Quay(13)
  • Great location(9)
  • Room service(6)
  • Valet parking(5)
  • Cable car(4)
  • Staff were friendly(4)
  • Advantage Plus(4)
  • Free internet(4)
  • Main shopping(3)
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