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Novotel Wellington

4.5 of 5
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133-137 The Terrace, Wellington 6001, New Zealand
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Novotel Wellington
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Ranked #12 of 48 Hotels in Wellington
A recent review
4 of 5 stars reviewed 4 days ago
BrianTaupo Taupo
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1,451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gisborne Region, New Zealand
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

A group of us stayed with Novotel Wellington and from the welcoming helpful staff to the clean tidy rooms we were all happy with our stay. Reasonable price and a great location. Thanks for the great stay :)

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New Zealand
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

checked in online.No waiting around at reception area upgraded room for free. Chocolates & welcome note in room waiting. Very comfortable beds nice shower,good pressure.Buffet breakfast with plenty of choices. Well done & Thank you

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Oamaru, New Zealand
Top Contributor
72 reviews 72 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having stayed at Novetel many times before and having a Accor membership I had expected a little more discussion around a request to have a room ready upon the early arrival for other members of our family (to allow them to get changed for an afternoon event). I appreciate the challenges around this - however this could have been handled... More 

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Greater Perth, Australia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Business visit.. Chefs great for dietary needs. Parking via valet service great. Just a little impersonal with one of the reception staff. Other staff very helpful and restraunt staff are real gems..... Look after you and remember you which I find quite pleasing. Pillows too soft. Rooms spacious and well appointed.

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Auckland, Auckland, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I have been an Accor member for many years and always use there Novotel Hotels. This hotel was very disappointing. Very sad as the staff are fabulous. This hotel is long over due for a refurbish. The rooms are very limited compared to other Novotel experiences.

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Stotte, We appreciate you taking the time to provide us with your comments and thank you for choosing to stay with us while you were in Wellington More 

Melbourne, Australia
Top Contributor
69 reviews 69 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for 2 nights, checked in late Friday afternoon and left at 12.00 noon on Sunday. Check in was nice and quick and more importantly the staff were very friendly. I was given a room on level 7, no particular view which did not concern me as I wanted to spend as much time out exploring... More 

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear GlenIris58, We appreciate you taking the time to provide us with your feedback. Your comments are extremely valuable and we will take these on board. Thank you for choosing to stay with us while you were in Wellington. More 

Nelson, New Zealand
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The location of the hotel is very good and the service from everyone from front of house to restaurant is very friendly. The rooms are comfortable and well furnished. The modern decor appealed to me although not what I usually find attractive. I didn't give it 5* because the restaurant really lets it down. Obviously there are many fantastic bars... More 

Review collected in partnership with Accorhotels.com

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Aunty-MacMac, We appreciate you taking the time to provide us with your feedback. Your comments are extremely valuable and we will take these on board. Thank you for choosing to stay with us while you were in Wellington. More 

Sydney
Top Contributor
188 reviews 188 reviews
50 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this hotel (Accor) for 3 nights. Asked re WiFi and when I advised I was an Accor club member was given free access in room. The room was fine, booked because it stated 'harbour views', more like glimpses between other buildings really ! The lobby area is very badly set out with breakfast restaurant serving area the main... More 

Was this review helpful? Yes 1
NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear TeePodd, Thank you for the feedback. It is disappointing to read we were not able to meet your expectations on your recent stay with us. Your comments are extremely valuable and we will take these on board and work hard to improve our guest offering and service. Once again thank you for the feedback More 

Goulburn and Surrounds, Australia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

A very cosy and roomy hotel that was well priced. The room was spacious and well lit. Corridors were wide and easy to manoeuvre. Staff at reception and bar were very helpful and a pleasure to talk to. But the restaurant looked so glum (like an old pub or cafe) that we decided to eat elsewhere. It needs something done... More 

Was this review helpful? Yes 1
NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Farmer C, We appreciate you taking the time to provide us with your feedback. Your comments are extremely valuable and we will take these on board. Thank you for choosing to stay with us while you were in Wellington. More 

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