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Novotel Wellington

4.5 of 5
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133-137 The Terrace, Wellington 6001, New Zealand
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Novotel Wellington
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Ranked #12 of 48 Hotels in Wellington
A recent review
4 of 5 stars reviewed yesterday
GTILover Auckland
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1,453 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

After a long drive we arrived at the hotel to find access quite difficult. There is a 5min parking bay outside the hotel which was occupied so we had to do a drive around (in peak hour traffic) before we could park and unload. There are no porters so you remove your luggage from your car, check in and the... More 

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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The room was lovely and bigger then expected however we didn't get a great view (we looked straight into another building) The bathroom was clean and of a good size. Unfortunately the toiletries and toilet paper wasn't replaced upon cleaning which was inconvenient (nothing worse than running out of toilet paper in a hotel!) Staff were friendly, valet parking was... More 

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Gisborne Region, New Zealand
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

A group of us stayed with Novotel Wellington and from the welcoming helpful staff to the clean tidy rooms we were all happy with our stay. Reasonable price and a great location. Thanks for the great stay :)

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New Zealand
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

checked in online.No waiting around at reception area upgraded room for free. Chocolates & welcome note in room waiting. Very comfortable beds nice shower,good pressure.Buffet breakfast with plenty of choices. Well done & Thank you

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Oamaru, New Zealand
Top Contributor
72 reviews 72 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having stayed at Novetel many times before and having a Accor membership I had expected a little more discussion around a request to have a room ready upon the early arrival for other members of our family (to allow them to get changed for an afternoon event). I appreciate the challenges around this - however this could have been handled... More 

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Greater Perth, Australia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Business visit.. Chefs great for dietary needs. Parking via valet service great. Just a little impersonal with one of the reception staff. Other staff very helpful and restraunt staff are real gems..... Look after you and remember you which I find quite pleasing. Pillows too soft. Rooms spacious and well appointed.

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Auckland, Auckland, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I have been an Accor member for many years and always use there Novotel Hotels. This hotel was very disappointing. Very sad as the staff are fabulous. This hotel is long over due for a refurbish. The rooms are very limited compared to other Novotel experiences.

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Stotte, We appreciate you taking the time to provide us with your comments and thank you for choosing to stay with us while you were in Wellington More 

Melbourne, Australia
Top Contributor
69 reviews 69 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 nights, checked in late Friday afternoon and left at 12.00 noon on Sunday. Check in was nice and quick and more importantly the staff were very friendly. I was given a room on level 7, no particular view which did not concern me as I wanted to spend as much time out exploring... More 

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear GlenIris58, We appreciate you taking the time to provide us with your feedback. Your comments are extremely valuable and we will take these on board. Thank you for choosing to stay with us while you were in Wellington. More 

Nelson, New Zealand
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is very good and the service from everyone from front of house to restaurant is very friendly. The rooms are comfortable and well furnished. The modern decor appealed to me although not what I usually find attractive. I didn't give it 5* because the restaurant really lets it down. Obviously there are many fantastic bars... More 

Review collected in partnership with Accorhotels.com

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NovotelWellington, General Manager at Novotel Wellington, responded to this review

Dear Aunty-MacMac, We appreciate you taking the time to provide us with your feedback. Your comments are extremely valuable and we will take these on board. Thank you for choosing to stay with us while you were in Wellington. More 

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