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All 50 Wellington hotels

Mercure Wellington

3.5 of 5 Hotel   |   345 The Terrace | PO Box 6753, Wellington 6001, New Zealand
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52%
Ranked #32 of 50 hotels in Wellington
A recent review
4 of 5 stars reviewed 6 days ago
kingston_toon London, Uk
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597 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Upon arrival we were put in a room that had a wet carpet, when I informed them they moved us. No problem. But in the rush my son left his brand new cap in the room. Strangely housekeeping didn't find it when they tidied the room. We checked out the next morning and continued to our next destination. My 7... More

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Hampshire
Top Contributor
64 reviews 64 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very disappointed in the Mercure. Don't use if you have problems walking, it is up a very steep hill. The whole stay was a bad experience. Very poor service in the restaurant, they couldn't even fit us in and we were guests. The bar service was just as bad. People were stood waiting for a long time to get served... More

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear LC House, Thank you for your feedback regarding your recent stay with us at Mercure Wellington. I am very disappointed to read your comments that your stay did not meet your expectations. The Hotel is located on the Terrace which overlooks Wellington and while we are above the City the hotel has a public lift that allows access down... More

London, United Kingdom
Top Contributor
85 reviews 85 reviews
57 hotel reviews
239 helpful votes 239 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I am an Accor member so I like to stay at Accor hotels when possible. I find the Mecure range a bit hit or miss and this was a miss. The hotel is easy to find and near city central but a word of warning that it is on top of a steep hill so be prepared if you are... More

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear hirhweezie, Firstly thank you for your continued loyalty to Accor and also thank you for taking the time to tell us about your experience at Mercure Wellington. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure we strive to provide a superior service experience for every customer... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel is looking old. The decor is tired and the overall feel of the place is similar in nature. No wireless internet in the rooms which in 2014 is quite rare and a clear gap. The service from the staff though was excellent and the location is good for easy access to Cuba street which has lots of restaurants.

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear RM987789, Thank you for taking the time to post your feedback regarding your recent stay at Mercure Wellington. I am pleased that you enjoyed the location of the hotel and service provided by my team. The Hotel is currently looking at wifi options to install into our guest rooms. We do have wifi options available in our public areas.... More

Kaikohe, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

Was very happy with the overall stay, staff were nice, the hotel had everything we needed. The location was great also. Good off street parking. handy to town and easy to get on the motorway. ........

Review collected in partnership with Accorhotels.com

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poolerob, General Manager at Mercure Wellington, responded to this review

Dear Tony S, Thank you for taking the time to write your review. We are delighted to see that you enjoyed your stay with us. We look forward to welcoming you back to Mercure Wellington again the next time you are in the Capital. Kind regards Rob Poole General Manager Mercure Wellington More

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Additional Information about Mercure Wellington

Also Known As:
Mercure Wellington Hotel
Mercure Wellington Hotel Wellington
Accor Wellington
Address: 345 The Terrace | PO Box 6753, Wellington 6001, New Zealand
Location: New Zealand > North Island > Wellington
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 50 hotels in Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Wellington 3.5*
Official Description (provided by the hotel):
The Mercure Wellington enjoys a prime location at the top of the Terrace with spectacular views over the city and harbour. This charming hotel is an easy walk to the Cuba Quarter, funky boutiques, shops and famous Wellington attractions such as TePapa, Waterfront, Westpac Stadium, Courtenay Place and the theatre district. If you are looking for an ideal holiday destination with your family, the Mercure Wellington is a perfect place for you to stay and explore the Wellington area. ... more   less 
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