When we arrrived in our room it stunk of cigarette smoke, (we are non-smokers, how we ended up in this room I will never know )the toilet was dirty the ceiling was a disgrace and the room was poorly lit. We were on the 3rd floor just below the conference room facilities.... what a B____dy noise it started at 3am... more

My husband went away on a business trip so I thought I would book myself and the kids into a hotel for a couple of nights to make the time go faster as well as to treat the kids and I to something different. From the first phone call the staff where wonderfully helpful and friendly. When I arrived they... more

We paid extra for a Harbour view room...but there's np view left...only a glimpse of the harbour between new commercial uprise buildings!!! ---overall it was Ok...we just spent a night before proceeding for Rotorua!! restuarant served good food! we thought we'll treat ourselves and had dinner thr...close to town centre ..just few minutes walk!! more

Stayed here 1 night (1 too many) after crossing over in ferry from South Island. Arrived about 5pm,not a soul to be seen at reception. Eventually found someone wandering aimlessly about who roused a scruffy looking man from behind the reception area. No offer of help with baggage. Room was OK, if a little down at heel. After freshening up,went... more

We loved the full buffet breakfast included in the summer rate of $99 for 2 Adults and 2 children - Excellent Value. Also appreciated the spacious room with two double beds. Just a little disappointed when we arrived Sunday 11th January 14:00 hrs and had to wait for the male staff member at reception to finish a phone call which... more

We stayed at Mercure Terrace for 3 nights just before Xmas and we loved our stay. We had a room at the top floor with some amazing city views. the room had also a huge window with a couple of armchair and a coffee table just there and we really enjoyed having a drink and a chat and looking over... more

We booked a night away using the 'whot if.com' website to be close enough to walk into the city for New Year's Eve - certainly a great location. We planned to cycle around the bays, have dinner in the city, celebrate New Year's and enjoy a night away together. This was our first stay in Wellington after travelling Europe and... more

Reviewing the room is easy, it was above expectation. Obviously recently refurbished, spacious, modern bathroom, flat screen TV and the best nights sleep I have had in a long time (i.e. very comfy bed). The hotel is walking distance to the CBD about 10/15 min with no hills (thankfully). There is a gym in the basement however the pool didn’t... more

We booked this hotel for a 1 nighter in Wellington after consulting a map and looking for the cheapest hotel within 15 min. walk of the CBD. This one came up, but be prepared for a quite a walk out of the centre of town.. Unfortunately our experience wasn't good one.. Firstly the receptionist didn't give us the right bedding... more